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Hilton Garden Inn Phoenix Airport North

3.0 of 5 3838 E. Van Buren, Phoenix, AZ 85008
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Hilton Garden Inn Phoenix Airport North
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Hilton Garden Inn Phoenix Airport North
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494 reviews from our community

Traveler rating
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    63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Altona, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for a week on a business trip. Great facilities and location. Pool was good. Very pleasant staff. Great full breakfast and omlet grill and a fruit bar. The quiet time started at 11PM which was good.

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Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We arrived at 1pm Sunday for our departure home from the Phoenix airport the following day. Our plan was to check in and then go over to Scottsdale for the afternoon. We were informed there was absolutely NO CHECK IN until 3pm, no exceptions. We explained we did not expect a room assignment. Still not allowed to check in. Two... More 

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

While we are happy to hear you found your accommodations here at the Hilton Garden Inn Phoenix Airport North Hotel to be clean and spacious we are disappointed to learn that our check-in policy may not have been what you were hoping for. We apologize for any inconvenience this may have caused you but as stated on our website check-in... More 

Utah
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for a night before an early flight the next day. The location was scary but when we entered the property, the service by friendly employees made us forget about the location. After checking-in, we ate the restaurant in the hotel. Although, it was closing time Christopher was very friendly and even helped us with recommendations. He was... More 

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for your review and your compliments to our staff here at the Hilton Garden Inn Phoenix Airport North Hotel, we’re so glad you enjoyed your food and the service provided too. It’s nice to know you would stay with us again the next time you fly in or out of Phoenix. More 

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Relaxing experience - hotel staff very helpful. Our group arranged transportation to local restaurants by way of their shuttle bus. Breakfast and managers reception was excellent. Location to airport in Phoenix was great but no area restaurants or shopping near by.

Review collected in partnership with Hilton Garden Inn

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

It’s nice to know you had a relaxing experience and a great stay here with us at the Hilton Garden Inn Phoenix Airport North Hotel. We’re glad you enjoyed our breakfast and our manager’s reception and that our shuttle bus made your stay a little more convenient. We hope you’ll be back to see us again the next time you... More 

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Squeaky mattress.. Yes it actually squeaked!! A cheap mattress in a nice looking hotel that charged ~$13 for breakfast. Clean Room quiet from other guest's noise but the room AC was a under window type model that was too loud to have on and still hear the TV without blasting the room next door. Category = do not return.

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Knowing that you found your accommodations with us to be clean and peaceful is great although your review has left us a little disappointed this morning to learn that we may have fallen short of your expectations in other areas. Our adjustable Garden Sleep System® bed by Natural Form is of good quality with state-of-the-art mattress technology, we’re very sorry... More 

Belmar, New Jersey
Top Contributor
59 reviews 59 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here the night before an early morning flight home. The hotel is very clean and accommodating. My room was equipped with everything I could need, including a Keurig coffee machine. The bed has a dial to change the comfort level from firm to soft. I put it on the softest setting but it was still a little too... More 

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We appreciate your reference to the Hilton Garden Inn Phoenix Airport North Hotel as very clean and accommodating. It’s nice to know that your guest room held everything you could possibly need for your stay and that you really enjoyed our hotel. Please accept our apology for any inconvenience you may have experienced should the air conditioning unit have been... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

About my stay at the Hilton Garden Inn Phoenix Airport North. First of all, everything was excellent. The room was comfortable and the workout room was more than adequate. The breakfast is ranked at the top of my list for Hotels. I also wanted to give a big Thank-you to Maria and her cleaning staff. After I checked out, I... More 

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Your review has made our day! Not only to hear that you had an excellent stay here with us at the Hilton Garden Inn Phoenix Airport North Hotel but that our staff member made sure your item that you had left behind was safely and quickly returned to you. Losing ones belongings while traveling can be very upsetting. We really... More 

Nashville, Tennessee
Top Contributor
59 reviews 59 reviews
37 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Good, clean property. Being about 10 stories, it has good employee death. The maintenance man was great -- fixed an air conditioning issued that I'd request 3 months that the desk people seemed clueless about. Overall, communication between front desk/management and the work force wasn't impressive, but the workers were all great.

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We’re glad to hear you had such a good stay with us at the Hilton Garden Inn Phoenix Airport North Hotel and that you found our facilities to be clean and our maintenance workers to be great during the time you spent with us. We hope the next time you travel to the Phoenix area you’ll be back to stay... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Not the fanciest hotel, but totally clean and nice. But the staff makes the place. Everyone, and I mean everyone from the shuttle driver to the check in deak to room service was awesome. Would def stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Nothing pleases us more here at the Hilton Garden Inn Phoenix Airport North Hotel than to hear that a guest had such a great stay with us they will definitely be returning for another. Our staff loves to go above and beyond to give our guests the best experience possible and hearing your acknowledgement of them truly makes us proud.... More 

Maintal, Germany
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've had another Hotel in Phoenix the days before which was very sad so we decided to change to the Hilton and were surprised what differences could occor (but not in price!). It was a really nice and confortable stay, rooms were clean, breakfast was really good and included (Devils package) and there was a included Airport-shuttle service. The pool... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We are sorry to learn of your experience at another hotel in Phoenix but like they say, things happen for a reason and we are so glad you decided to come and stay with us at the Hilton Garden Inn Phoenix Airport North Hotel. It’s nice to hear you had comfortable stay and enjoyed your breakfast with us too. We... More 

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Additional Information about Hilton Garden Inn Phoenix Airport North

Address: 3838 E. Van Buren, Phoenix, AZ 85008
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport North 3*
Number of rooms: 192
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Also Known As:
Hilton Garden Inn Phoenix Airport North Hotel Phoenix
Hotel Style:
#22 Romantic Hotel in Phoenix
#33 Family Hotel in Phoenix
#36 Business Hotel in Phoenix

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