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Aloft Phoenix-Airport

#55 of 175 Hotels in Phoenix
Certificate of Excellence
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4450 East Washington, Phoenix, AZ 85034
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1 room 1 guest
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Aloft Phoenix-Airport
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Above average 3 star hotel, with nice rooms and comfortable areas. The furniture in the lobby was somewhat worn and needed replacing. The bar was nice with happy hour drink specials daily. The staff was friendly and accomodating.

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Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For the proximity to the airport, the service and the price this place gets 5 star. Just go into it knowing it has no room service but it has 24 hour healthy snacks in the lobby. Grab and go type stuff. Plus a free shuttle to the airport which is only 5 mins away. Good spot.

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New York City, New York
Level Contributor
91 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel tries to be a little too cool for a limited service property that is close to the airport (i.e. DJ in the lobby on Tuesday night). However, the service members at the front desk are excellent and very helpful. The rooms are comfortable and efficient.

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

I am happy to hear that our front desk talent members provided excellent service to you while you were with us. We hope to see you again soon! More 

Gramercy, Louisiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Gorgeous, hip, and super cool. Rooms has several plugs and USB ports. Large HD TV. Very modern. The lobby has a pool table and lots of inviting space to hang out. Convenient to lots of restaurants, shopping, and the airport. Awesome hotel for a GREAT price. Only complaint is that breakfast is not included. You have to buy your pastry... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thanks for your comments! As a Platinum SPG member, one of the benefits you can choose is free breakfast! I encourage you to enroll in the program to enjoy not only the Aloft breakfast, but the many other benefits that SPG has to offer. You can enroll online or we can assist you the next time you visit us in... More 

Canada
Level Contributor
167 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm warming up to the aloft brand as an SPG member, and this was the second property that I've had the chance to stay in. Overall, very good. You know ahead of time it's not going to be the Mandarin Oriental, but the brand is spot on for targeting the frequent/younger crowd/less frills traveler. Super friendly reception, although not overly... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thanks for your great comments! We look forward to your return visit with us!! More 

Perth, Australia
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An great hotel if you want to go to the airport. Just across the road from the skytrain and a light rail stop. About two miles to a small shopping mall but a Ruby Tuesdays is next door. Room was clean and well designed, wifi is fast but often cuts out. A good choice

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for taking the time to comment regarding your stay! I am glad that you had a good stay and appreciate you letting me know that you experienced an issue with the wifi so that we can ensure the problem is immediately corrected. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed just one night in this lovely oasis. Shuttle from airport was so quick. Late night reception was so welcoming. Room was clean and comfortable. Decor was beautifully modern. Breakfast made to order 100 million better than normal hotel powdered eggs! Shuttle driver Alan (shout out!) went out of his way, unprompted, to save me money on a rental car!... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

What a great review! I will pass on your kind comments to the team and also to Alan. We're looking forward to your next visit to Phoenix! Nicole More 

New Providence, New Jersey
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good spot to stay for business or pleasure. Hotel is modern and well taken care of. Staff is friendly and knowledgeable. The lobby was inviting with a small bar/lounge area and a billiards table. If you need a good hotel close the airport at the right price, this is the spot.

Was this review helpful? Yes 1
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thanks for your great review! I an happy to hear that you enjoyed our bar area and that your stay went well! Nicole More 

Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Many problems with my stay. First, they put me in a room that STANK from that horrible, flowery perfume that some demented person thinks suggests cleanliness. Someone needs to buy cleaning supplies that don't stink up a room (or someone from management should actually spend a night in a room and try to breath with that horrible smell). Next, they... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your comments regarding your recent stay with us. I am sorry to hear that you were unable to get a good nights sleep with us, as I understand how important rest is while traveling. I was unaware of any issues with our wake up call system and will immediately remedy the situation. I appreciate you leeting me... More 

Pasadena, California
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Impressed. Arrived at 11 p.m. at the airport, and it was 100 degrees. As far as I can tell, Phoenix is not a place you would want to stay for an extended period of time. However, the Aloft Hotel is a nice place to sleep if you need to visit. The rooms are large, and beautifully appointed with a hip,... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for taking the time to write such a detailed review of your stay! I am happy to hear that you enjoyed our accommodations. I will reach out to our IT team in order to correct any internet speed issues that may be occuring at the hotel. We hope to see you again! More 

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