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Aloft Phoenix-Airport

#47 of 175 Hotels in Phoenix
Certificate of Excellence
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4450 East Washington, Phoenix, AZ 85034
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Aloft Phoenix-Airport
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Aloft Phoenix-Airport
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390 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Key West, Florida
Top Contributor
142 reviews 142 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Fast trip and stay in Phoenix. We arrived just before midnight to a lobby with people laughing and talking having a good time. Check in was slow, different than what we expected. We became aware we may be a little old for this place (we are in our early 50's). The room was nice, nothing wrong with it. Minimalist with... More 

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Zapopan
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

when we arrived the door was complety open. We called front desk and they took around 15 min to somebody arrived. There were missing 500 hundred usd , brand new nail polish etc. The manager told us we should call police which we did. No hall security camaras. Nobody cared just the policeman. We left the hotel around 10:30 am... More 

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Honolulu, Hawaii
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For my second MLB trip to the Phoenix area, I choose a location with access to the light rail. Aloft Phoenix-Airport is situated right off the Sky Train from Sky Harbor & the 44th St/Washington light rail station. This location was excellent for catching the light rail to the Rockies/Dbacks game & our flights on Hawaiian Airlines. The hotel was... More 

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grove city oh
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were very pleased with our recent stay at this hotel. It was close to the airport which made it convenient for our early morning flight. The staff was courteous and helpful and the room was very clean and attractive. There is a Ruby Tuesday within walking distance. The most difficult thing was the entrance - you can't access it... More 

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Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the aloft on a wednesday night before our flight out of town. Checkin was quick and the staff was friendly. The hotel is kitty-corner to the LRT that can take you all over, and also to the skytrain that can take you to the airport. The only reason this hotel didn't get 4 or 5 is that... More 

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Eloy, Arizona
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a hip, new, hotel. The décor is modern and clean. The rooms are large, nicely appointed and relaxing. The king-sized bed was so comfortable. The meal voucher program is a particularly a nice touch. I stayed at the hotel a few nights, when work was being done on my home. I have also done "staycations" there, just because... More 

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New York City, New York
Top Contributor
96 reviews 96 reviews
26 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

A quick business trip to Phoenix. Pros: Located right by the airport so for a quick trip that is an ideal spot. Rooms where small but had a good layout. Room decor was also decent and modern. Very much in line with a EU boutique style. Staff was friendly Hotel bar was open till 12am and they had a happy... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Dear bimmerny, Thank you for taking the time to tell us about your stay! We're please to hear your stay was overall good and do appreciate you letting us know about the maintenance issues experienced in your room. Here at Aloft Phoenix Airport we're dedicated to provide a clean, fun and friendly environment. We hope to see you again soon. More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. Clean and comfortable. Close enough to the airport although further away than I was hoping. I'd recommend the free shuttle over the skytrain. Staff are friendly and the bar was cool. $6 for a beer.

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Hi Paul, Thank you for your recent review! I am glad to hear your stay went well and met your expectations. We look forward to having you back during your next visit in Phoenix. More 

Fernandina Beach, Florida
Top Contributor
69 reviews 69 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At the end of our two week stay in the Southwest, we booked a room in Aloft near the Sky Harbor for the night before flying home. Then due to some unforeseen circumstances,we booked a second night at a different rate. We always enjoy staying at Aloft and know what to expect. the comfort beds ate a big plus. The... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Hi Anthony M, Thank you for taking the time to leave a review regarding your recent stay at Aloft Phoenix Airport. We appreciate you taking the time to tell us about your experience. I am surprised to hear you had issues with our WIFI- we recently upgraded our system to better serve our guests. In the future should you experience... More 

Anchorage, Alaska
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here overnight on a layover at Phoenix airport. The staff was very friendly and helpful. The room was clean and comfortable. The Aloft brand has a youthful, trendy vibe. There are takeout snacks available at near the check-in counter. This is a pet friendly hotel, which is good if you have pets, not so good if there is... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Hi AKTraveler33, Thank you for the recent review. We're please to hear that you had a nice stay at our convenient location near the Phoenix Airport. While we're pet friendly we do ask that guests do not leave their pets in the room alone; however, I am glad to hear our front desk team took care of any potential issues.... More 

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