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Aloft Phoenix-Airport

#57 of 175 Hotels in Phoenix
Certificate of Excellence
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4450 East Washington, Phoenix, AZ 85034
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Aloft Phoenix-Airport
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407 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coolangatta, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We'd recently been travelling throughout the states and Mexico, we stayed here overnight before our flight home. In all honesty, this was the best place we stayed! The rooms aren't overly large but are really comfortable. The beds are nice and soft, and the free coffee is better than anywhere else I've tasted in America (I'm used to amazing Australian... More 

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San Diego, California
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed to leave for the airport early in the morning so chose to stay at the Aloft Phoenix which is literally at the Airport doorstep. It is so convenient and surprizingly quiet for an Airport Hotel. I have stayed at Starwood Aloft Hotels in other cities so knew what to expect, since they are almost all identical except for small... More 

Was this review helpful? Yes 1
Sierra Vista, Arizona
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first experience with an ALOFT Hotel (Phoenix Airport) and we were extremely impressed with the property! We stayed one night at each end of flight coming/going to Phoenix’s Sky Harbor Airport. This is a modern, well maintained, and very nice place to stay. The staff is very friendly and helpful. When we asked about the pet bowls... More 

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Rio Rancho, New Mexico
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family went to participate Phoenix to participate in a volleyball festival held at the convention center, and we stayed at this establishment. The hotel is modern and the elevators have black lights. The rooms were nice. My room was number 409 and the intent was not the greatest. It would would come and go. I talked with the front... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon More 

New York City, New York
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband, a friend and I stayed at the Aloft for one night as our flight arrived after 11pm and we did not want to drive to Sedona so late after a long flight from the east coast. Our stay "cost" a small amount of Starwood points, so for us the value was great. This was my first stay at... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for taking the time to complete the online survey regarding your stay at the Aloft-Phoenix Airport. I am glad to see that your stay was great overall and hope that you come visit us again soon! More 

Sturgeon Falls, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location was a short drive from the airport but due to streets was a bit difficult to find. Us GPS if you have one. Clean, friendly check in and modern room s , comfortable beds. Not noisy. Great place for an overnight or a few days. Pool I think, bar on the main floor. Main street next block and you... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your review! We are pleased that you enjoyed your stay and hope to see you again in the future! More 

Southfield, Michigan
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this location 7 days 6 nights loved its very hip and chic normally I stay at IHG hotels but I wanted to do something special for my birthday the room was lovely and spacious 4th floor near elevator but never was bothered by it like other hotels the bed was comfortable the shower was amazing near light... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

We thank you for taking the time to review your stay at our hotel. Nothing makes me more pleased than to hear that our team took great care of you! We appreciate your recommendation and we hope to welcome you back soon! More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Serious wallpaper curling and wrinkling that could be easily repaired with a few hours of maintenance. Not only in the room but throughout the hotel. Back of restroom door could've used light cleaning. Restroom curtains needed bleaching and pressing. All around a comfortable stay. Quiet. Beds were nice just needs a little more TLC. Appreciated the complimentary water, toiletries, and... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

It is unfortunate that your stay was not what you hoped it would be. In the future, please feel free to call down to our guest services associates so that we may help make your stay as comfortable as possible and remedy any of the issues you described with your room. Aloft Phoenix Airport is dedicated to customer service and... More 

Bern, Switzerland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

5 minutes with shuttle bus from the airport, very kind people, good and clean rooms, quiet. No breakfast served, good and fresh warm and cold snacks available. ALLEN, the bus driver: thank you for giving us the right information about the radio station. This was very kind and very helpful. Louise

Was this review helpful? Yes 1
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for the great review of our hotel! I'll be sure to pass on your kind comments to Allan. We are glad that you enjoyed your stay and hope to see you again very soon. More 

Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2015

Stayed here for a few nights. The staff was very friendly and attentive. My room was very clean and comfortable. The best experience I had at this hotel was at there bar. They have an amazing bartender named Rebecca, she kept me entertained and had me laughing so hard. She came up with a few drinks she made up that... More 

Was this review helpful? Yes
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

We are delighted to hear about your great stay at our hotel. Thank you for taking the time to write a review as we always appreciate hearing about our guests’ experiences during their stays. We are glad to hear you enjoyed wxyz and that Rebecca took great care of you! We hope you decide to stay with us again for... More 

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