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Aloft Phoenix-Airport

#42 of 174 Hotels in Phoenix
Certificate of Excellence
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4450 East Washington, Phoenix, AZ 85034
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Aloft Phoenix-Airport
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Aloft Phoenix-Airport
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372 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monument, Colorado
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

For those traveling with pets, the Aloft PhoenixAirport is an excellent choice when passing through Phoenix AZ. It's clean, hip and and offers excellent pet accomodations as well. If you let them know in advance, they have a 'pet check in' package that includes a small bed, water/ food bowl and a treat.Thanks Starwood for offering those of us that... More 

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Flagstaff, Arizona
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is extremely close to the airport, which is why I wondered why it took a half hour for my shuttle to arrive to pick me up at the airport. The driver explained that the call to pick me up arrived right as he was ordering his lunch. My return trip to the airport was delayed this morning because... More 

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New York City, New York
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here because we had a very early flight out of Phoenix. The hotel lobby was a little loud when we arrived but our room was quiet. The air conditioning worked well but was a little noisy. The refrigerators need to be colder!

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Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

If you have stayed in Aloft properties, this location is spot on with others. Same design and decor. Room looked like it needed a good clearing, with lots of dust and many things spotted. Beds are platform beds and we didn't find them to be all that comfortable. Rooms are kind of a cross between bold colors and depressing grey... More 

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Houston, Texas
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay there for a night but like it very much...Staffing is great and professional. Room is not spacy but plenty of new design in term of bed, table, bathroom... Very contemporary but comfortable. Price is right for the money. Lobby is full of entertainment and well-decorated with contemporary furniture and artworks. We enjoyed our stay...

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for the great 5-Star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! -Nicole Miller More 

Mounds
2 reviews
5 of 5 stars Reviewed 1 week ago

Aloft is consistent from Europe to USA - lobby is a cross between a laid back neighborhood bar, cozy coffee nook, and a living room. Great place to hang out or do business, or rest up on enclosed courtyard outside lounge chairs. Well stocked exercise room. Staff amazingly helpful with very positive attitudes, I've never felt like I was bothering... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

We are delighted to hear about your great stay at our hotel. Thank you for taking the time to write a review as we always appreciate hearing about our guests’ experiences during their stays. Thanks again! Nicole Miller More 

Top Contributor
152 reviews 152 reviews
51 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is conveniently located next to the Phoenix airport. They offer a very nice fast shuttle service to and from the airport. The hotel has a very modern motif, and has a nice bar in the lobby, along with occasional music by live band or DJ. There is a small store in the hotel lobby that offers fruit and... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your review. We are very glad to hear that although you were not fully satisfied with your room linens, your stay was for the most part positive. Rest assured that since your stay, we have worked with our housekeeping staff to improve cleanliness as this is very important to us. We hope you will decide to stay... More 

Virginia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Dependable hotel, bar open till midnight with bar menu available. Unheated pool off lobby. Breakfast sandwiches made to order for $4 were great. Continental foods to buy ( yogurt, fruit, cereal ect) Modern room with all amenities. Soundproof- never heard a plane or traffic. Restaurant next door. Perfect for a stopover. Across the street from the 44th street exit of... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

We thank you for taking the time to review your stay at our hotel. Nothing makes me more pleased than to hear that our team took great care of you and you were happy with the location. We appreciate your recommendation and we hope to welcome you back soon! More 

Markham, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hotel for airport A little TLc needed in the decor and bedding wasnot crisp looking Shower was disappointing Staff were ok but slow Not a great at election of food of if you arrive at 8 pm Breakfast choice simple

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Hartsville, South Carolina, United States
Top Contributor
190 reviews 190 reviews
42 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a very good location. Very trendy inside, similar to every other aloft out there. The staff was nice but the room wasn't as clean and had a couple of quirks. 1st off the Shower pressure was so low that you had to literally lay against the back wall to get water on you. That wasn't very pleasant. The White... More 

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Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

It is unfortunate that your stay was not what you hoped it would be. In the future, please feel free to call down to our guest services associates so that we may help make your stay as comfortable as possible and remedy any of the issues you described with your bedding and shower pressure. Aloft Phoenix Airport is dedicated to... More 

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