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Residence Inn Phoenix Desert View at Mayo Clinic

#29 of 175 Hotels in Phoenix
Certificate of Excellence
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5665 E Mayo Boulevard, Phoenix, AZ 85054
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Residence Inn Phoenix Desert View at Mayo Clinic
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Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
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147 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Phoenix Desert View at Mayo Clinic
See the most recent reviews
Gary, Indiana, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 16, 2014 via mobile

The Residence Inn near Mayo Clinic was a great example of how a hotel should be. The room was well kept, and fully stocked with the basics needed for cooking in the kitchen. I only stayed one night, so I only made tea in the room, but I could have cooked a meal easily. The breakfast in the morning had... More 

Was this review helpful? Yes
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

It is refreshing to read your review to see how our team provided you with all that you needed to enjoy your visit with us! We are proud to be one of the Marriott Brands and have a wonderful Residence Inn for our guests! The kitchens are what set us apart from other brands and guests do like to maintain... More 

Orlando, Florida
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2014

This was our last night in AZ. We had driven from the Sedona area and wanted something on this side of town. It is only a few miles (maybe 2 miles) to lots of shopping and restaurants. We went to Humble Pie - Kierland and it was about a 10 minute drive for some really good pizza.The hotel has very... More 

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Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

How wonderful it is to learn that you were able to enjoy our hotel at the conclusion of your Arizona visit. There are so many great places to dine and shop within 10 minutes of the hotel and our team loves to help you find just the type of place you want while on vacation! Many guests take advantage of... More 

North Dakota
Top Contributor
111 reviews 111 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed December 31, 2013

We enjoyed our stay here so much. When we were checking in they asked us if we were visiting the Clinic which we weren't (thankfully). But, I am guessing there is a reason they want to know. It is an awesome place to be if you have health issues or a sick person nearby with a kitchen and comfortable place... More 

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We, too, are happy you are not facing health challenges. With our proximity to the Mayo Hospital, many of our guests are using that facility. Other guests are here for business or pleasure as our location lends itself beautifully to all types of travel. First, we are connected to the Phoenix Valley of the Sun freeway system which enables everyone... More 

calhoun, GA
Top Contributor
128 reviews 128 reviews
63 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed December 12, 2013

We loved staying here. Awesome breakfast, great rooms, and very clean. About our only complaint would be the lack of a hot tub to relax after a long day. This property had just about everything else that you could want. Super close to Mayo Clinic too. Will be back!

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Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Thank you for letting others know that you enjoyed our great Residence Inn. While our neighborhood does include the Mayo Hospital, it is also close to Desert Marketplace with great shopping, movies, restaurants and activities. With easy freeway access, guests can take advantage of the entire valley with sports centers for major sports, golf courses, the Zoo and Botanical Gardens... More 

Eagan, Minnesota
Top Contributor
114 reviews 114 reviews
99 hotel reviews
221 helpful votes 221 helpful votes
4 of 5 stars Reviewed December 11, 2013

Arriving late the day before Thanksgiving, we were warmly greeted by the desk staff and provided a choice of room locations. Our room was efficiently laid out and includes everything we need for a one night stay including a full size coffee maker. Bed was traditional Marriott quality. Breakfast included the normal fare plus a few hot items. The large... More 

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Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We do appreciate your taking the time to review our hotel which is close to the Mayo Hospital. We are happy you were comfortable and enjoyed the Marriott quality throughout. Guests do enjoy our complimentary meals for breakfast and weeknights. Should you prefer other options, our van is available to shuttle guests to the nearby extensive shopping and entertainment center.... More 

Montreal
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 28, 2013

This is a specialty hotel that is perfect for patients at any campus of the Mayo clinic. There are shuttles that transport you to all of them. The rooms are large and have small kitchen areas to prepair your oun meals with a small selection of groceries avail at the hotel. They will even fill out a grocery order for... More 

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Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We appreciate your letting others know of your great experience at the hotel while using the Mayo Clinic. Our relationship with the clinic is important to us and we enjoy the families that visit. Residence Inn across the country has suites with kitchens and living areas that make any stay more comfortable and convenient for maintaining your lifestyle. With our... More 

Cape May, New Jersey
1 review
1 of 5 stars Reviewed November 8, 2013

I have stayed at this hotel numerous of times since they have opened so I have seen the decline in professionalism and quality. I’m not sure if it’s poor management or what but this place isn’t what it used to be. They’ve had so many turnovers in this place and I wouldn’t say it’s for the better. I liked coming... More 

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Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Your review touches on the very heart of customer service and what that means to our guests. My apologies for the decline in our overall cleanliness and professionalism. We do value the loyalty of our guests and hope when things are not going well you would give us feedback during your stay so we can address those issues first hand.... More 

San Jose, California
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 22, 2013

I stayed at the Residence Inn for 1 night for a business trip. I had never stayed at a Residence Inn so I wasn't sure what to expect. When I arrived, the front desk let me know that I had the last room and it was a handicapped room. When I got to my room, I was pleasantly surprised by... More 

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Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are so pleased you left our hotel feeling it was a great value and that you had gotten a good night's sleep! The Residence Inn brand of Marriott hotels does offer exceptional rooms with full kitchens which are especially convenient for longer stays. My sincere apologies for the smoke smell in your suite as all Marriott hotels have been... More 

Glastonbury, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 16, 2013

Had to stay here as there was a workshop onsite and decided not to rent a car just for this short trip. Mistake. The room itself is fine. Up to standard, wifi fast, huge TV, though the phone did not work and we almost missed our ride to the airport. In the lobby you can print your boarding pass. The... More 

Was this review helpful? Yes 2
Liz V, Property Coordinator at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Your review helps us see how the little things make a difference to our guests. Thank you for taking the time and I do wish we could have spoken while you were in the hotel as we may have been able to make your visit more positive. I am very sorry about the check-in process being more complicated than it... More 

Tucson, AZ
Top Contributor
74 reviews 74 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 14, 2013

We stayed at this Residence Inn for one night. We arrived about 3:30 pm and were greeted at the front desk with a very cheerful and helpful woman. She promptly checked us in and was able to give us some suggestions for dinner nearby. Our room was on one of the higher floors and at the end of the hall... More 

Was this review helpful? Yes
Liz V, Property Coordinator at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Your review makes us proud to be a part of the Marriott family providing a great experience for all of our guests. Thank you sincerely for taking the time to note what you liked about our hotel. Many guests love sitting on the patio for breakfast or in the late afternoon to appreciate nature and the Sonoran Desert views. Yes,... More 

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