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All 174 Phoenix hotels

Residence Inn Phoenix Desert View at Mayo Clinic

3.0 of 5 Hotel   |   5665 E Mayo Boulevard, Phoenix, AZ 85054 (Desert Ridge)
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84%
Ranked #31 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 28, 2014
ladj2014 Chico, California
  • Overview
  • Reviews (116)
  • Photos (36)
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116 people have reviewed this hotel

Traveler rating
    67
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    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for Residence Inn Phoenix Desert View at Mayo Clinic
See the most recent reviews
Chico, California
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is the place to stay. Actually right next door to the Hospital and they have a shuttle to the clinic. We travel with our standard poodle and Residence Inns allows dogs. Breakfast is good and you are not far from several restaurants and pharmacy and grocery store. During the day when we are at the clinic, we take our... More

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

How pleased we are to learn of your recent stay with your poodle! When pets are a big part of the family, it is helpful to find hotels that can keep you all together. Many of our guests do take advantage of the day care options at the nearby pet store while they are seeing the sites in Arizona, or... More

Santa Fe, New Mexico
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 15, 2014

I have stayed at this hotel many times while going to Mayo Hospital next door. While a bit pricey in the non summer months, I think it is a top quality hotel - clean, comfortable. Rooms are large with kitchen, large ref rig, dishes Ice maker. etc. Some rooms have separate living area with couch and TV. Staff is very... More

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We value your continued visits to the hotel and send our regards for good health! I am pleased you found the hotel to be top quality plus clean and comfortable! In the Marriott Brands, Residence Inn was designed for guests staying longer periods of time. With more spacious rooms and full kitchen, your suite seems just like home! Thanks for... More

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 27, 2014

I recently stayed for 10 nights at this hotel as I had appointments at the Mayo clinic. The staff at the hotel were most attentive and treated me on a personal and concerned basis.. True the hotel is remote and a car is advisable . The hotel does provide some light dinner meals but I find that they are not... More

Was this review helpful? Yes 4
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are pleased you found the staff to be attentive and caring. That is our commitment to our guests for every stay, every day. In addition to our morning breakfast buffet, Residence Inn hotels also serve a light meal on weekdays. For those who prefer a quiet meal in your suite, we have items available in our Market and will... More

Senior Contributor
27 reviews 27 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 21, 2014

I love this place! Staying here now for Mayo business. Front desk staff very helpful and friendly. Surrounded by mountains. The pool area is lovely, and works for swimming laps. The studio is like a small apartment. All of the comforts of home, and decorated in lovely fashion. Breakfast is substantial. The sitting area near the pool and the view... More

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

How pleased we are to know you enjoyed your stay and found the staff to be friendly and helpful! We all love the beautiful views of the mountains from some of the guests rooms and the pool/patio area too! Many guests also enjoy our complimentary breakfast as well as evening selections. With our complimentary shuttle to the nearby mall, one... More

Phoenix, Arizona
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 12, 2014 via mobile

Ok first of i want to comment on the breakfast staff. I am A guest therefore if i want breakfast 4 minutes before 6 a.m, which is when it starts, then what is wrong with that? It was out for the guests so i should have been able to eat it. Then there is the cleaning issue. I don't speak... More

Was this review helpful? Yes 7
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Let me begin by offering my sincere apologies for our team not providing you with the most efficient and enjoyable visit. Your comments point out a couple of areas we can review and train to be able to take care of our guests with special needs. Whenever you visit a Marriott hotel and language is a barrier, please contact the... More

Phoenix, Arizona
Top Contributor
95 reviews 95 reviews
84 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed April 11, 2014

Just finished 3 nights here & am still scratching my head over multiple aspects of the stay. What they call a 1 BR suite is, in fact, a studio & a very small studio at that-most standard King rooms @ a Hilton Garden Inn are bigger than this studio. Then add in all the additional furniture & fixtures & you... More

Was this review helpful? Yes 7
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We never want our guests to leave without being entirely satisfied with our hotel and its design. Since Marriott hotels have been smoke free for many years, I am surprised you smelled smoke in the hallway. That is certainly not the way we want to be remembered by you. We have alerted our team to check every floor and hallway... More

Kirkland, Washington
Top Contributor
80 reviews 80 reviews
56 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed April 10, 2014

Because of it north Scottdale location we used the Residence Inn as a base from which to go hiking in the beautiful Sonoran desert. The property was well maintained, had a spacious lobby area and our room was up to Marriott standards in terms of decor, cleanliness and comfort. The salt water pool was surrounded by decent furniture and had... More

Was this review helpful? Yes 4
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are pleased you enjoyed our setting in the desert and the way the hotel is designed. Thanks for letting others know you found it well maintained and clean as well! Like you, many guests enjoy the patio throughout the day as a retreat from a busy day or just to take advantage of the views! We do hope you... More

Tucson Arizona
Top Contributor
158 reviews 158 reviews
21 hotel reviews
1,086 helpful votes 1,086 helpful votes
3 of 5 stars Reviewed April 3, 2014

Our hotel of choice is almost always a Marriott Residence Inn. We love them. So, when we did have to go to Phoenix for a funeral, and found this one the closest to all the places we needed to be (Funeral Home, Church and Cemetery), we booked a room for one night. (3/31) It's true that there is nothing around... More

Was this review helpful? Yes 18
Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Thank you so much for your comment and we are sorry we did not live up to your expectations. We are going to revisit our selections in the breakfast area and the quanity of complimentary USA today newspspers that are available to our guests. We are happy that you enjoyed your sleeping room and the great front desk associates. We... More

Red Wing, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed April 2, 2014 via mobile

Beautiful rooms and more than accommodating staff! The hotels shuttle is a wonderful perk-saved me from renting car or hefty taxi fees. The staff was a wealth of information and very friendly. Gave great recommendations of local eateries. The location to Mayo Clinic was ideal.

Was this review helpful? Yes
Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are happy to hear you enjoyed your stay with us. We strive to make sure our guest stays are memorable. If you visit Phoenix in the future we hope you choose to stay with us. More

Rosemount, Minnesota
1 review
5 of 5 stars Reviewed April 1, 2014

My family and I just returned from spending seven nights at this property, this was our 2nd time staying here during our spring break vacation in Scottsdale. The hotel staff is wonderful! I have never experienced better customer service. I originally had booked our spring break reservation at a different Residence Inn in Scottsdale by mistake and didn't realize it... More

Was this review helpful? Yes
Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are so happy that you and your family had a memorable experience with both the hotel and staff. When your travels bring you back to Phoenix we hope to see you again. More

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Additional Information about Residence Inn Phoenix Desert View at Mayo Clinic

Address: 5665 E Mayo Boulevard, Phoenix, AZ 85054
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Phoenix Desert View at Mayo Clinic 3*
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Also Known As:
Residence Inn Phoenix Desert View At Mayo Clinic Hotel Phoenix

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#23 Business Hotel in Phoenix
Hotel Class
Number of rooms
208

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