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All 174 Phoenix hotels

Residence Inn Phoenix Desert View at Mayo Clinic

3.0 of 5 Hotel   |   5665 E Mayo Boulevard, Phoenix, AZ 85054 (Desert Ridge)
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84%
Ranked #31 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Raymond W Happy Jack
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  • Reviews (118)
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118 people have reviewed this hotel

Traveler rating
    68
    31
    16
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    3
See reviews for
23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Happy Jack
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel because it is right next to the Mayo Hospital and is very convenient if you are going to be a patient, as I was. Everything was lovely, clean, wonderful breakfast, great customer service except it is lacking one thing....a little restaurant. Since many customers there are patients of the Mayo, you really don't want to... More

Was this review helpful? Yes
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are happy you had a great experience at our Residence Inn and found the hotel to be lovely, clean and with great customer service! Thanks for the pat on the back for the team as they do strive to take good care of all of our guests. With kitchens in the suites and our Market to provide food items,... More

santa maria, ca
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was there for a procedure at Mayo Clinic and the staff was wonderful. You feel like family when you stay there. The rooms are awesome and very comfortable. I was there for a week. The free breakfast is awesome. The only drawback was the dinner that was provided on Wed and Thurs nite was horrible. But otherwise the experience... More

Was this review helpful? Yes
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are so pleased you felt like family during your week long visit and that you would return! That is what we intend every guest to feel like when they leave. We do offer numerous options for your meals while staying at Residence inn. Some guests cook and dine in their suites, others dine out or enjoy our complimentary breakfast... More

Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 27, 2014

We travel to the Mayo every three months. We tried this hotel in July for the first time. It is now our hotel of choice. The room was beautiful! The staff made us feel so welcome! Loved the breakfast. It is a wonderful oasis, when visiting the Mayo!

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are so pleased you consider us your Oasis when you visit the Mayo Hospital and that you consistently find the staff to be welcoming and friendly! As part of the Marriott family of hotels, we are proud to offer Residence Inn-style breakfast and weekday social hour snacks plus a beautiful room that is comfortable and clean. All types of... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

The location seems a little remote, but it's actually close (but not too close) to loop 101, so it's easy and quick to get to Scottsdale, less quick but still easy to get almost anywhere in Phoenix. *Great breakfast and other amenities *Friendly staff *Spotless, well maintained property

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Thank you for acknowledging our friendly staff! We are focused on giving our guests a memorable experience while away from home. Part of that experience comes from our complimentary meals at breakfast and weekday evenings. Keeping everything spotless is another part. Our team takes pride in keeping everything well maintained for guests to enjoy. While our location is in North... More

Santa Fe, New Mexico
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 30, 2014

We stayed here for three nights while at the Mayo Hospital. The staff could not have been nicer . Very helpful and friendly. The location is right next to the hospital and a shuttle is available if needed.

Was this review helpful? Yes
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are pleased you had an excellent stay and found the team to be both helpful and friendly while you were visiting the Mayo Hospital located next to the hotel. Our Clinic guests are very important to us and we are pleased to provide shuttle service. That shuttle also takes guests to nearby activities, restaurants and shopping. We hope you... More

Columbus, Ohio
1 review
5 of 5 stars Reviewed June 17, 2014

Hey ya'll! I'm Drew from Ohio. Traveled to Residence Inn for a 3 day training session at EXOS. LOVED this hotel! The room, the pool, the views, the breakfasts, the shuttle drivers, (Hi Sally) Every thing! I enjoyed sitting by the pool early mornings to get some sun and look at the desert landscape and mountains... Then again in the... More

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Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

It sounds like your training was a big success and the hotel helped make it so! You got to take advantage of the views of the desert and mountains plus enjoy the cool of the evening while watching the colorful sunset! Thanks for the shout out to Sally and the shuttle drivers as they do offer a great service in... More

Longmont, Colorado
Senior Contributor
23 reviews 23 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 17, 2014

The rooms are well appointed and comfortable. The suites are well laid out and allow for lounging, working at the desk or taking a nap. The highlight of the day is the waffles at breakfast. The pool is very clean and well maintained. The location is excellent if you or your family have appointments at the Mayo Clinic.

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

What a great compliment for our hotel and our team! It is our intention to be all you mentioned for every guest! The suites are designed to feel like your home and allow for you to be able to relax, or work as well as maintain your food requirements by having a full kitchen. If you prefer, we can pick... More

El Paso, Texas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 15, 2014

My wife and I stayed here the first night she was released from a surgery at the Mayo Hospital. The hotel lobby, pool area and rooms were beautiful. They had a great rate on the weekend night, but it more than doubled in price during the week; not very hospitable of them especially when other Marriott properties are more reasonably... More

Was this review helpful? Yes 3
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Getting compliments on our lobby, pool and rooms is always wonderful. Thank you for letting others know of your good experience and us know it could have been better. I do agree with you that delivering the key to another room was the best practice, and am sorry that did not happen. Our breakfast team will be pleased you enjoyed... More

Senior Contributor
44 reviews 44 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 13, 2014 via mobile

I stay here when ever I go to Mayo Clinic. I always feel safe. The staff is friendly. The hotel was out of the complimentary body lotion. I was disappointed by this because I packed light and was depending on the complimentary lotion. The front office lady gave me a complimentary lotion from the on site store, nice touch. I... More

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We do enjoy welcoming our guests back as that means you enjoyed your stay! That is the highest compliment we can receive. I am happy to learn that you feel safe here and that our team is always friendly. Like you, many guests enjoy their morning beverage on the patio with the beautiful view of the mountains. Meal options do... More

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed June 13, 2014

This hotel offered some of the most amazing levels of service I've ever seen in my professional career. I hosted a two day business meeting for my company with approximately 100 co-workers, and the environment, service, level of professionalism and the amenities could not have been better. Regardless of star ratings, resort level or not, this hotel provided a first... More

Was this review helpful? Yes
Michelle J, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

As a meeting planner, you must have seen a variety of hotels. You have given us the highest of compliments by telling others about your incredible experience while your colleagues and executives were in attendance. The team will be pleased to learn of your compliments on their responsiveness to all requests and their level of professionalism. We do strive to... More

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Additional Information about Residence Inn Phoenix Desert View at Mayo Clinic

Address: 5665 E Mayo Boulevard, Phoenix, AZ 85054
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Phoenix Desert View at Mayo Clinic 3*
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Also Known As:
Residence Inn Phoenix Desert View At Mayo Clinic Hotel Phoenix

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#27 Business Hotel in Phoenix
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Number of rooms
208

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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