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Residence Inn Phoenix Desert View at Mayo Clinic

#29 of 175 Hotels in Phoenix
Certificate of Excellence
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5665 E Mayo Boulevard, Phoenix, AZ 85054
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Residence Inn Phoenix Desert View at Mayo Clinic
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Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
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147 reviews from our community

Traveler rating
    83
    41
    19
    0
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Haven, Connecticut, United States
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've stayed at this location a couple of times for business. Most recently I stayed a week. The location is good if you have a vehicle (they do have shuttle service but I didn't use it). It's right off the highway and I did see there is a bus stop not too far from the hotel on the main street.... More 

Was this review helpful? Yes 1
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We appreciate your thorough review and the pat on the back for our team! Please visit again! More 

Chula Vista, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I have no complaints about the hotel, the room, the free breakfast, the employees, or the location of the hotel in relation to the Mayo Clinic. I do have issues with the Marriotts' policy in regards to guests that are staying at the hotel and what they feel they can charge those guests that need to potentially extend there stay.... More 

Was this review helpful? Yes 1
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

First, let me say I am happy your stay was comfortable and you enjoyed our complimentary features. Second, I am very happy you were able to work out an alternate solution, but I am disappointed in the circumstances warranting the move. More 

Las Cruces
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is very convenient for people with appointments at the Phoenix campus. Monday, Tuesday and Wednesday evenings they offer free beer, wine or a soft drink. In addition Monday there are snacks, Tuesday brings a cookout with hot dogs or hamburgers and Wednesday the opportunity to purchase from a food truck and relax on the patio. There are various... More 

Was this review helpful? Yes
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

Thank you for sharing your perspective on our weekday evening snacks and happy hours. Those food options make a difference to many guests! Other dining options are nearby restaurants, and we even have complimentary shuttle service. More 

Las Vegas, NV
Contributor
20 reviews 20 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If I could give 1/2 stars, this would be a 4.5 star review. It is a very nice Residence Inn on the Mayo Hospital campus in Phoenix, AZ. I stayed here for 19 days because my spouse was having surgery at Mayo and we stayed here for the pre-op testing and post-op recovery. The rooms are well sized with a... More 

Was this review helpful? Yes
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We are pleased you enjoyed your extended visit as we were designed for people staying longer periods of time. Please visit again when you are able to take advantage of our wonderful location in the Sonoran desert with lots to see and experience! More 

Juneau, Alaska
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here during a reunion and found the location just off Rt. 101 very convenient, the rooms (suites, really) large and modern, and the staff unfailingly friendly. In spite of being near the highway and close to restaurants, shopping and a Whole Foods Market, the hotel and surroundings are quiet and feel almost rural. The pool... More 

Was this review helpful? Yes
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

All of us are pleased you enjoyed your stay based in our great staff, convenient location and hotel amenities! Please visit again! More 

Jacksonville, Florida
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 17, 2015

I recently spent two nights at the Residence Inn Phoenix Desert View at Mayo Clinic. I had not been in a Residence Inn in several years, as my last experience was not great. But the Residence Inn Phoenix Desert View at Mayo Clinic has completely turned around my view of this part of the Marriott chain. My room was spacious,... More 

Was this review helpful? Yes
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

All of us are happy to have changed your mind about Residence Inn hotels based on your stay at our north Phoenix location. Guests do find our rooms are larger and very comfortable as they were designed for people staying longer periods of time. Please visit again to enjoy the beauty of the Sonoran desert. More 

Top Contributor
87 reviews 87 reviews
16 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed March 29, 2015

Really good position respect Mayo Clinic localized near to the hotel; nice rooms, enough cleaned; breackfast included but poor, with a bad smell in the breackfast-lounge... Recepionist not correct about prices.... Gym enough wide, swimmingpool available. Neither shops, nor resaturant close to the hotel; without car available it's a problem.

Was this review helpful? Yes 1
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

We thank you for your review and will be duscussing your comments with our team to make necessary corrections. While having a car available offers guests the most flexibility, as a transportation option, we off a complimentary shuttle service to nearby shops and restaurants which many guests find quite acceptable. Our location in the Sonoran desert offers wonderful views of... More 

Chicago
Top Contributor
165 reviews 165 reviews
27 hotel reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed March 26, 2015

This was the overflow hotel for a convention at the nearby JW Marriott resort. Commute back and forth was very short. The Residence Inn was very clean with updated furnishings. Free breakfast was okay; not as many choices as other Residence Inns though. Room was nice and bed was comfortable. Each night many people were gathered around the fire pits... More 

Was this review helpful? Yes 1
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

As always we are happy our guests acknowledge our friendly and helpful staff, and that you found the hotel exceeded your expectations based on our comfortable beds and suites! Perhaps on your next visit you will be able to relax on the patio and watch the amazing desert sunset! Thank you for your review! More 

Top Contributor
168 reviews 168 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 20, 2015

Very nice, room was spacious and a comfortable layout. Shower has high shower heads which is great for a taller traveler. Had wine and nachos when we checked in, nice touch. As I understand that is Monday through Wednesday. One of the better facilities for breakfast with plenty of tables. Overall clean and I would stay again

Was this review helpful? Yes 1
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

One of the best compliments our guests can give us is to enjoy their stay so much they make plans to return! We are all happy you liked our weekday evening snacks and delicious breakfast as well. We love our hotel and surrounding neighborhood. With so much to do in the area, guests have great choices all year long. Thanks... More 

Phoenix
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 14, 2015

We stayed at the RI Mayo for 11 days during construction on our house. I made a special early trip over to make sure we got an acceptable room since we were staying so long and working from the room. I was told they were pretty full and no upgrades to 1 bdrm were available but I agreed to pay... More 

Was this review helpful? Yes 1
Liz V, Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review

No one wants to move suites as often as you needed to in order to find the one best suited for your needs. During our high season we find do it more difficult to make accommodations. Thank you for your comments on improvements we can make with the fragrances we use. Please know we take your comments seriously and will... More 

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