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All 176 Phoenix hotels

Arizona Biltmore, A Waldorf Astoria Resort

4.5 of 5 Resort   |   2400 East Missouri Avenue, Phoenix, AZ 85016
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Ranked #36 of 176 hotels in Phoenix
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Jay H Gunnison, CO, United States
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1,921 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Gunnison, CO, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I expect the best from a Biltmore Hotel. They never fail. Staff is always friendly, provide great service. This trip the hotel seamstress stepped up and saved the day fixing a suit coat cuff. I will be back!

Review collected in partnership with Waldorf Astoria

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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I always love staying at the Biltmore. It is worth the price to be in such a luxurious place. The grounds are immaculate to say the least. I loved the rooms as well. There are activities throughout the day and night for guests as well as miniature golf. The last time we visited, we purchased the romance package which included... More

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GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Worldtraveler0425, Thank you so much for your loyalty to the Arizona Biltmore. I am thrilled to hear that you had a memorable stay at our resort. We thank you for your business and look forward to hosting you again soon. More

New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

First I want to say what a beautiful property the Biltmore is, the lights, fountains, flowers and most especially the design work. However the thing that absolutely made my trip is when I went to a late dinner at Frank and Alberts. I arrived late from NY and got to Franks around 9:50 and was greeted by the bartender Tim.... More

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GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Mike S, I am delighted to hear about your wonderful experience at Frank & Albert's. Our team is dedicated to providing outstanding service and I look forward to sharing your kind feedback with him Tim. We hope to have the opportunity to host you again in the near future. Warm regards, David Kirken More

Calgary
Top Contributor
60 reviews 60 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had early check in but were denied that but they made sure we were comfortable and looked after. The rooms were aged but clean, large and tastefully decorated. The grounds are amazing with beautiful gardens. The pool area is nice large but I can see how crowded it can get. It is very child friendly with a water slide.... More

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GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear 4travelers99, Thank you so much for your taking the time to leave us a review. We regret to hear that you experienced challenges during your stay, but we are pleased that our team was able to rectify the experience, as it is always our goal to deliver True Waldorf Service and inspirational environments. We hope to have the opportunity... More

Vero Beach, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Just got back from a delightful week stay at the Arizona Biltmore in Phoenix. The hotel was quiet at night and beds very comfortable. Food at Frank and Albert's was good as we had breakfast there each morning. Staff was friendly. As a bonus, we had yoga on the Squawpeak lawn on Saturday morning which benefited the local humane society!... More

Was this review helpful? Yes 1
GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Shirley P, Thank you so much for participating in our charity Yoga event. It was a beautiful, relaxing morning on Squaw Peak Lawn. I'm sorry to hear the classroom Yoga session was not equally tranquil. I appreciate your feedback and will be sharing it with our team. We look forward to welcoming you back soon! Kind regards, David Kirken More

West Texas, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Never been to Phoenix prior to this work trip. The hotel was perfect along with the weather. I highly recommend staying here. The effort the staff puts into ensuring my stay was easy and enjoyable goes beyond expectations. From the landscaping, to the friendly staff...they created a wonderful experience.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Jessica, I am delighted to hear about your wonderful experience at the Arizona Biltmore. You are right, the staff puts great effort in proving True Waldorf Service and inspirational environments . I look forward to sharing your compliments with them. We thank you for your visit and hope to host you again soon! Kind regards, David Kirken More

Anchorage, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

As a Hilton Diamond member, I appreciated visiting an old friend. Coming from Alaska, my business meeting was a welcome reprieve. Upgraded to a Villa with eastern exposure, the morning sun gently warmed my spirit. Meeting old friends by the fire with beverage in hand, it doesn't get any better. The Waldorf staff was very attentive. Wright's Restaurant - Wine... More

Was this review helpful? Yes 1
GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Jon K, Thank you for your loyalty to the Hilton brand, and for taking the time to share this review. I am thrilled to hear about your tranquil experience at our resort and at Wright's Restaurant. We appreciate your comments and will be sharing them with the team. I hope to have the opportunity to host you again soon.... More

Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Was there with hubby for a week. What a wonderful, classic hotel! Frank Lloyd Wright design with modern elegance. Had one hiccup with our room, I mentioned to the front desk, she immediately upgraded us to a Jr. Suite where I was delighted! Went to their Frank & Albert Restaurant for breakfast every morning and dinner a few times. The... More

Was this review helpful? Yes 1
GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Carole J, It is wonderful to hear that your experience at the Arizona Biltmore was relaxing and memorable. We strive to provide True Waldorf Service and it sounds like you were able to experience that in various departments. I look forward to sharing your kind feedback with the team, and welcoming you back in the near future. Warm regards,... More

Top Contributor
56 reviews 56 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We took a one week much needed break from the long winter in March. We stayed in a standard King room in the Ocatilla building. The resort is quite large so for a bit of a more intimate setting I would recommend the Ocatilla building with it's private lounge and salt water pool. The main pool was great for people... More

Was this review helpful? Yes 1
GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Pudgyboyz, Thank you for visiting the Arizona Biltmore. I am happy to hear that you enjoyed the services provided in Ocatilla. I look forward to sharing your review with the team and I hope to welcome you back in the near future. Warm regards, David Kirken More

Ayr, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights at the end of our road trip from Las Vegas down through the canyon and sedona and down to Tucson. This was an excellent hotel to end our trip, we stayed in the occatilla wing with a lounge to have breakfast and drinks in the afternoon our package also included lunch and dinner and... More

Was this review helpful? Yes
GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear AMS19, Thank you for visiting the Arizona Biltmore. I am thrilled to hear that our team provided first class service and excellent cuisine. I appreciate your comments and will certainly be sharing them with the relevant departments. We hope to welcome you back soon. Warm regards, David Kirken More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(26)
  • Frank Lloyd Wright(11)
  • Main pool(8)
  • Resort fee(8)
  • CUSTOMER SERVICE(6)
  • Room service(6)
  • Waldorf Astoria(6)
  • Business trip(5)
  • Top notch(4)
  • Great Place(4)

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Phoenix
#8 Luxury Hotel in Phoenix
#26 Family Hotel in Phoenix
#33 Business Hotel in Phoenix
#36 Top resorts Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Official Description (provided by the hotel):
Arizona Biltmore,a Waldorf Astoria Resort has been a destination of inspiration for over 85 years. 39 Acres of lush gardens, 8 swimming pools and iconic architecture stir a city to life, provide safe haven to celebrities and presidents, and play muse to guests' whims and wishes throughout this historical luxury resort. Championship golf, a 22,000+ square foot spa and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 
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Also Known As:
Arizona Biltmore Hotel Phoenix
Arizona Biltmore

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