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All 176 Phoenix hotels

Arizona Biltmore, A Waldorf Astoria Resort

4.5 of 5 Resort   |   2400 East Missouri Avenue, Phoenix, AZ 85016
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74%
Ranked #35 of 176 hotels in Phoenix
Certificate of Excellence 2013
A recent review
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1,927 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ft. Washington
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

The management and staff at this property (unlike the NYC Waldorf Astoria property), know and appreciate the value of providing top tier service to its patrons. The staff is empowered to make decisions and they follow-up. Our trip began with a minor disappointment in that the concierge lounge in the Ocatilla was closed for refurbishment, which had not been communicated... More

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Cherry Hill, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I, and our 8 and 11-year old daughters arrived at the hotel and checked in on Monday, April 14th. The grounds appear to be quite spectacular, initially. The front desk clerk asked us if we needed a special non-electronic key for Passover. I asked her to repeat her question, as I was not sure I heard her... More

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Lawrence, Kansas
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was my first trip to Arizona and the American Bar Association was having their conference at the Biltmore. I had no idea what to expect and there was so much to do / so much history regarding the Biltmore I spend each day in my conference just wanting to get out and about. The rooms and the service was... More

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New York City, New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the AZ Biltmore for five nights in mid-April. The property is gorgeous, and the service is excellent. We spent most of our time at the Paradise pool, since we had kids with us. For the last two days, we had a cabana, which cost $250 in food/drink. In other words, you have to spend $250 worth of... More

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Contributor
13 reviews 13 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I returned to the hotel with high expectations - what a shocking disappointment. The hotel is really in incredibly sad shape from head to toe. Very dated, in disrepair, and clearly showing the signs of a hotel which has rested on its laurels, counting on an outdated 1960s reputation, rather than any investment to maintain the property. Everything, literally, is... More

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Gunnison, CO, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I expect the best from a Biltmore Hotel. They never fail. Staff is always friendly, provide great service. This trip the hotel seamstress stepped up and saved the day fixing a suit coat cuff. I will be back!

Review collected in partnership with Waldorf Astoria

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Brooklyn, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Ohhhhh I loved this resort SO MUCH. I came for work, so I didn't have to pay for it out of pocket, so be forewarned that it is pricey. Everything is pricey. But it is SO lovely. The grounds are gorgeous. The resort was designed by a Frank Lloyd Wright trained architect, but FLW consulted, and over the years they... More

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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I always love staying at the Biltmore. It is worth the price to be in such a luxurious place. The grounds are immaculate to say the least. I loved the rooms as well. There are activities throughout the day and night for guests as well as miniature golf. The last time we visited, we purchased the romance package which included... More

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GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Worldtraveler0425, Thank you so much for your loyalty to the Arizona Biltmore. I am thrilled to hear that you had a memorable stay at our resort. We thank you for your business and look forward to hosting you again soon. More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

First I want to say what a beautiful property the Biltmore is, the lights, fountains, flowers and most especially the design work. However the thing that absolutely made my trip is when I went to a late dinner at Frank and Alberts. I arrived late from NY and got to Franks around 9:50 and was greeted by the bartender Tim.... More

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GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Mike S, I am delighted to hear about your wonderful experience at Frank & Albert's. Our team is dedicated to providing outstanding service and I look forward to sharing your kind feedback with him Tim. We hope to have the opportunity to host you again in the near future. Warm regards, David Kirken More

Calgary
Top Contributor
60 reviews 60 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had early check in but were denied that but they made sure we were comfortable and looked after. The rooms were aged but clean, large and tastefully decorated. The grounds are amazing with beautiful gardens. The pool area is nice large but I can see how crowded it can get. It is very child friendly with a water slide.... More

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GeneralManagerAZBWA, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear 4travelers99, Thank you so much for your taking the time to leave us a review. We regret to hear that you experienced challenges during your stay, but we are pleased that our team was able to rectify the experience, as it is always our goal to deliver True Waldorf Service and inspirational environments. We hope to have the opportunity... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(26)
  • Frank Lloyd Wright(11)
  • Resort fee(8)
  • Main pool(8)
  • CUSTOMER SERVICE(6)
  • Waldorf Astoria(6)
  • Room service(6)
  • Business trip(5)
  • Great Place(4)
  • Top notch(4)

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Phoenix
#18 Romantic Hotel in Phoenix
#24 Family Hotel in Phoenix
#30 Business Hotel in Phoenix
#35 Top resorts Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Official Description (provided by the hotel):
Arizona Biltmore,a Waldorf Astoria Resort has been a destination of inspiration for over 85 years. 39 Acres of lush gardens, 8 swimming pools and iconic architecture stir a city to life, provide safe haven to celebrities and presidents, and play muse to guests' whims and wishes throughout this historical luxury resort. Championship golf, a 22,000+ square foot spa and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 
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Also Known As:
Arizona Biltmore Hotel Phoenix
Arizona Biltmore

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