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All 174 Phoenix hotels

Sheraton Phoenix Downtown Hotel

4.0 of 5 Hotel   |   340 North 3rd Street, Phoenix, AZ 85004 (Central City)
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87%
Ranked #23 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MWR70 Chicago, Illinois
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924 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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Chicago, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great property. My room was clean and had a view of the mountains in the distance. The staff here is unbelievable. They had suggestions on where to go not only in Phoenix but in Scottsdale. Their bar, District, had some delicious drinks that I'm still craving two weeks later! If you're staying in downtown Phoenix, this hotel should be your... More

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Rimsting, Germany
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is big, but nice. The rooms are not very big ( we had room with 2 queens), but big enough and, more important, clean. The room has a fridge and tea/coffee maker. Wifi in room not free. The bathroom is nice, with everything you expect of Sheraton. The outside pool has salty water, which was very warm. But... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

We’re happy that you enjoyed your stay and found us up to the Sheraton standard! It sounds as if you were here during one of our hot summer days; however, I assure you that Phoenix has nightlife and the next time you visit, I would invite you to connect with the Concierge desk and have them point you to areas... More

Colfax, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

My stay in Phoenix was bittersweet, as I was dropping my eldest child off at her ASU Phoenix. The Sheraton was PERFECTLY located for this. I left my car in the garage and walked to the dorm each morning to meet her. Service at this hotel was amazing - and this means something as I am a frequent, but picky,... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

Your review was music to our ears. Although we do understand that your trip to Phoenix was a mixed bag of emotions for you, all the more reason that we are so very pleased to know that your stay at our hotel was a bit of a respite from the activity of getting your daughter settled into her dorm and... More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

Attended a conference at this hotel in August. I had a deluxe king size room on the 25 floor with spectacular views of the mountains. Room was clean and fresh and I did take advantage of their Make a Green Choice program where I received points instead of housekeeping service.The food and beverage selections at our conference were great. All... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

We are so happy to hear that you enjoyed your conference and your stay with us. We genuinely appreciate your feedback, your business and the fact that you recommended us to your fellow travelers. We also thank you for opting to partner with us in our sustainability efforts through choosing the “Make A Green Choice’ program offered here. We’re pleased... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It's pricey but a very nice hotel. Clean, spacious, with restaurants nearby within walking distance. The restaurant on the ground floor is also very good. Hotel staff was friendly and housekeeping was pretty quick in getting the requested toiletries. Overall I enjoyed my stay.

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Nic_PHX, Guest Relations Manager at Sheraton Phoenix Downtown Hotel, responded to this review

Hello Ivory L, Thank you so much for taking the time to write this review. We value everyone's feedback and we are glad to hear that you enjoyed your stay. We hope you come back to visit us again. More

Denver, Colorado
Contributor
20 reviews 20 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed my weekend stay at this hotel, which has a lot of awesome nuances that enhance comfort. First off, my flight was delayed and Gary gladly blocked out a comfy room and then, upon arrival, Matt, made sure weary-me was taken care of. Great location, comfortable room. On the subtle but comfy amenities: great computers/internet cafe with free wifi... More

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Nic_PHX, Guest Relations Manager at Sheraton Phoenix Downtown Hotel, responded to this review

Hello FairmindedTraveler, Thank you so much for taking the time to write this review. We are glad to hear that you had such a great stay and we thank you for your feedback on having outlets near the bed. We hope you are able to join us for the Super Bowl! There will be many fun events happening in Downtown! More

Top Contributor
101 reviews 101 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a great spot and it is an easy walk to most things in downtown section of Phoenix. It is very airy and clean and the staff is very friendly. It has a great roomy gym and a nice pool. Although it was not very crowded, there are many places to socialize with large groups and there... More

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Nic_PHX, Guest Relations Manager at Sheraton Phoenix Downtown Hotel, responded to this review

Hello Tdiso, Thank you so much for taking the time to write this review. We are so glad that you enjoyed your stay and enjoyed exploring Downtown. We look forward to your next visit. More

Austin, Texas
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We held a function at this property late last month and the staff did a very nice job with it. Conference rooms were set up on time and as requested, food was always on time and there was decent variety to choose from. Meeting buffet food quality was good with minimal exceptions (runny scrambled eggs) and tasty. With respect to... More

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Nic_PHX, Guest Relations Manager at Sheraton Phoenix Downtown Hotel, responded to this review

Hello Gary T, Thank you so much for taking the time to write this review. We are so glad that you enjoyed your stay with us and that your conference went well! We look forward to your next visit. More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a week in August...I do think in Phoenix they should just call August HELL month and it was hot as that outside....drink lot of water! The rooms were clean, well appointed and they offered the green choice which is an eco-friendly choice to save water, chemicals and paper goods. I didn't hear a lot of noise in... More

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Nic_PHX, Guest Relations Manager at Sheraton Phoenix Downtown Hotel, responded to this review

Hello Patrick H, Thank you so much for taking the time to write this review. We are so glad you braved the heat and joined us this summer. We are very glad that you enjoyed your stay and the mixology cocktails at District American Kitchen and Wine Bar. We hope you come back and visit us again! More

Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean, great location close to the convention center. A great shopping center across the street with a variety of restaurants. Easy to grab Corner Bakery breakfast orStarbucks. Highly recommend Canyon Cafe for dinner and drinks!

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

Dear Janiece, We are pleased you found our hotel so convenient to the convention center and other areas of interest in the downtown area. We do love it when our guests feel that they are able to safely explore and enjoy the downtown area when they stay with us. Thank you so much for taking the time to write a... More

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Additional Information about Sheraton Phoenix Downtown Hotel

Address: 340 North 3rd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Phoenix Downtown Hotel 4*
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Also Known As:
Sheraton Phoenix

137 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Luxury Hotel in Phoenix #16 Family Hotel in Phoenix #17 Business Hotel in Phoenix #26 Romantic Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The Sheraton Phoenix Downtown Hotel is conveniently located in the center of the city, adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport. ... more   less 
Number of rooms
1000

Questions & Answers

Questions? Get answers from Sheraton Phoenix Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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