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Sheraton Phoenix Downtown Hotel

4.0 of 5
340 North 3rd Street, Phoenix, AZ 85004
Hotel amenities
Sheraton Phoenix Downtown Hotel
Ranked #3 of 177 hotels in Phoenix
4.5 of 5 stars 420 Reviews
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420 reviews from our community

Traveler rating
    276
    101
    24
    10
    9
See reviews for
Families
27
 
Couples
34
 
Solo
46
 
Business
321
 
What travelers say
  • Convention center(23)
  • Room service(17)
  • District restaurant(10)
  • Very clean(9)
  • Very nice(9)
Date Rating
Gainesville, Florida
Top Contributor
61 reviews 61 reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

We arrived at this hotel which is very easy to find because of its size and color after we returned from the Grand Canyon. We also paid for the upgrade to the Club level and opted for the GO GREEN promotion assuming we would get $5 off the bill for each day we did not have the linens and the... More

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Top Contributor
59 reviews 59 reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 25, 2012 NEW
1
person found this review helpful

I stayed at this hotel for a conference at the convention center and was initially quite pleased. Modern lobby, attentive and friendly staff, close proximity to the convention center. When I got to my room it was comfortable but quite small and very stuffed with furniture. There was no extra space, so one person could not sit at the desk... More

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New York City, New York
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

I attended a business conference in this hotel, and decided it would be convenient to stay in the same hotel where the conference was being held. As it turns out, this would be one of many reasons why I was glad that I stayed here. I arrived early, at 10am -- way before the 3pm check-in time. I was just... More

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Baltimore
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

I traveled to Phoenix for business and stayed in the Sheraton for the first time. Fairly new hotel, great accommodations, helpful staff. The gym was especially large with tons of weight equipment and treadmills--surprising for a hotel gym. The pool was on a terrace with a great view of the valley and a bar for any drink you need. Breakfast... More

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Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 17, 2012
2
people found this review helpful

Easy hotel for the business traveler to use downtown. My taxi fare from Sky Harbor Airport was around $24 with tip. I was in town for a convention for four days. You are pleasantly greeted at the door by hotel staff. Check-in was quick and pleasant, I was handed a cold glass of water by hotel staff while checking-in, nice... More

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Grand Rapids, OH
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 17, 2012

Very nice facility - I especially enjoyed the friendly housekeeper, Tara McCullough - she did a great job with our room every day with a smile and cheerful laughter - what a nice person with such good energy! The wait staff was really good, too - a thoroughly enjoyable experience because of the really nice people there!! More

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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 14, 2012

For business travel in Phoenix, this hotel is a nice place to stay. It is conveniently located on the edge of downtown, easy access to the main streets of downtown and I-10. I stay at this hotel often when traveling to Phoenix and it is very consistent. The rooms are comfortable, the beds are good, and hotel staff are nice. More

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See 6 more reviews by deethebluesman for Phoenix
Leo Percopo, General Manager at Sheraton Phoenix Downtown Hotel, responded to this review
May 15, 2012

It is gratifying to hear that we deliver consistent service when you stay with us, and that you are a loyal customer who makes that choice to stay with us each time you return to Phoenix. Thank you. We promise to never become complacent about your business, and to welcome you back enthusiastically each time you visit. Please let us... More

Los Angeles, California
Senior Contributor
41 reviews 41 reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 11, 2012

As downtown hotels go, the Sheraton is a winner. Located about 0.4 miles north of Chase Field and American Airlines Arena, the hotel is easily within walking distance. The area is well lighted and very safe, devoid of undesirables, and a definite first choice for overnight stays for those two venues in particular. The Club Level is a great choice;... More

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Leo Percopo, General Manager at Sheraton Phoenix Downtown Hotel, responded to this review
May 14, 2012

Thank you for your kind recommendation. We do have a very central location in downtown Phoenix and hear many times from our guests how easy it is to get just about anywhere from our hotel. Additionally, I am happy to hear that your stay was so comfortable and that you would return. We cherish our SPG guests and strive to... More

Davis, CA
Top Contributor
97 reviews 97 reviews
Reviews in 41 cities Reviews in 41 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

Good location in downtown Phoenix. Had lunch in the restaurant downstairs, great food and excellent prices. Room was nice, modern. The bed was very comfortable. Attended a conference, everything was easy to get to, meeting rooms were comfortable. More

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Leo Percopo, General Manager at Sheraton Phoenix Downtown Hotel, responded to this review
May 14, 2012

It was great to hear the satisfactory tone with which you wrote about your last stay with us, touching on our meeting rooms, our Sheraton Sweet Sleeper bed, our great restaurant, and how you enjoyed all of them. When you are here for business, the only thing we want is for you to be able to focus on your business... More

Riverview, Florida, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 30, 2012

I was at the Sheraton Phoenix Downtown for the AIM conference just this past week (4 days, 3 nights). Tom at the dront desk is absolutely wonderful, genuinely nice, funny and helpful. The management and staff are to be commended for their customer service. I only had one complaint, I checked in on Tuesday, opted to be GREEN on Wednesday... More

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Additional Information about Sheraton Phoenix Downtown Hotel

  • Sheraton Phoenix
Address: 340 North 3rd Street, Phoenix, AZ 85004
Price Range: $$

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Sheraton Phoenix Downtown Hotel
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