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All 174 Phoenix hotels

Sheraton Phoenix Downtown Hotel

4.0 of 5 Hotel   |   340 North 3rd Street, Phoenix, AZ 85004 (Central City)
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87%
Ranked #24 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
bigaldeville Palm Desert, California
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929 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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Palm Desert, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel for a few days to watch the Dodgers play the Diamondbacks. Well I'll start at the beginning, Parking. Parking there cost $19 if you park it yourself, its within the hotel which is great. You can come in and out all you want. Valet will run you $29. I have stayed at all 4 of the... More

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Seattle, Washington
Top Contributor
127 reviews 127 reviews
58 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here just for one night, and what a great property. New, fun & modern. Welcoming front desk staff! My room was decorated tastefully and quiet. Bed was super comfortable and I had everything that I needed at my fingertips. Had some questions about the area and the front desk agent spent 10 minutes answering all of my questions... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

Dear Jarod, We would be most happy to welcome you back ANYTIME. Thank you for your kind comments. We were pleased to note that your interactions with our staff were so pleasant and helpful and that you found your way to our 4th floor pool area to relax after a busy day. Your enjoyment and mention about the Sheraton Fitness... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is beautiful and we couldn't believe the value we got for the price that we paid. Great location that is within walking distance of Chase Field, bars, restaurants, and shopping. Valet parking is a bit expensive at $29, but there is a self-park lot right nearby that is like $15 I think. Overall, you can't beat the price,... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

Dear Vince, It is always great to hear that one of our valued guests felt that they received great value for the price during their stay. Thank you for letting us know that was your experience here. That makes us very happy… We hear a lot of positive feedback about our great location and we were pleased to know that... More

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for business. It was a very pleasant stay, the room was beautiful, the grounds immaculate, and the staff was very friendly. The only complaint I have is that the breakfast buffet was mediocre especially considering the amount of money you are charged for it.

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

We are so glad to know that you enjoyed your stay and found our staff to be friendly and helpful. We wish we could have had a chance to make breakfast a more satisfactory meal for you however. We are always happy to replace or substitute items to make your experience the best it can be and to ensure you... More

Chicago, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great property. My room was clean and had a view of the mountains in the distance. The staff here is unbelievable. They had suggestions on where to go not only in Phoenix but in Scottsdale. Their bar, District, had some delicious drinks that I'm still craving two weeks later! If you're staying in downtown Phoenix, this hotel should be your... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

We love to hear that our staff and the service level they strive daily to provide exceeded your expectations during your stay. Thank you for letting us know that you felt well cared for while here… We were delighted to hear that you enjoyed our mixology station, where we gather herbs from our rooftop garden and often incorporate indigenous ingredients... More

Rimsting, Germany
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is big, but nice. The rooms are not very big ( we had room with 2 queens), but big enough and, more important, clean. The room has a fridge and tea/coffee maker. Wifi in room not free. The bathroom is nice, with everything you expect of Sheraton. The outside pool has salty water, which was very warm. But... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

We’re happy that you enjoyed your stay and found us up to the Sheraton standard! It sounds as if you were here during one of our hot summer days; however, I assure you that Phoenix has nightlife and the next time you visit, I would invite you to connect with the Concierge desk and have them point you to areas... More

Colfax, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay in Phoenix was bittersweet, as I was dropping my eldest child off at her ASU Phoenix. The Sheraton was PERFECTLY located for this. I left my car in the garage and walked to the dorm each morning to meet her. Service at this hotel was amazing - and this means something as I am a frequent, but picky,... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

Your review was music to our ears. Although we do understand that your trip to Phoenix was a mixed bag of emotions for you, all the more reason that we are so very pleased to know that your stay at our hotel was a bit of a respite from the activity of getting your daughter settled into her dorm and... More

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Attended a conference at this hotel in August. I had a deluxe king size room on the 25 floor with spectacular views of the mountains. Room was clean and fresh and I did take advantage of their Make a Green Choice program where I received points instead of housekeeping service.The food and beverage selections at our conference were great. All... More

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Nic_PHX, Rooms Management at Sheraton Phoenix Downtown Hotel, responded to this review

We are so happy to hear that you enjoyed your conference and your stay with us. We genuinely appreciate your feedback, your business and the fact that you recommended us to your fellow travelers. We also thank you for opting to partner with us in our sustainability efforts through choosing the “Make A Green Choice’ program offered here. We’re pleased... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's pricey but a very nice hotel. Clean, spacious, with restaurants nearby within walking distance. The restaurant on the ground floor is also very good. Hotel staff was friendly and housekeeping was pretty quick in getting the requested toiletries. Overall I enjoyed my stay.

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Nic_PHX, Guest Relations Manager at Sheraton Phoenix Downtown Hotel, responded to this review

Hello Ivory L, Thank you so much for taking the time to write this review. We value everyone's feedback and we are glad to hear that you enjoyed your stay. We hope you come back to visit us again. More

Denver, Colorado
Contributor
20 reviews 20 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed my weekend stay at this hotel, which has a lot of awesome nuances that enhance comfort. First off, my flight was delayed and Gary gladly blocked out a comfy room and then, upon arrival, Matt, made sure weary-me was taken care of. Great location, comfortable room. On the subtle but comfy amenities: great computers/internet cafe with free wifi... More

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Nic_PHX, Guest Relations Manager at Sheraton Phoenix Downtown Hotel, responded to this review

Hello FairmindedTraveler, Thank you so much for taking the time to write this review. We are glad to hear that you had such a great stay and we thank you for your feedback on having outlets near the bed. We hope you are able to join us for the Super Bowl! There will be many fun events happening in Downtown! More

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Additional Information about Sheraton Phoenix Downtown Hotel

Address: 340 North 3rd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Phoenix Downtown Hotel 4*
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Also Known As:
Sheraton Phoenix

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Luxury Hotel in Phoenix #14 Family Hotel in Phoenix #17 Business Hotel in Phoenix #24 Top resorts Hotel in Phoenix #27 Romantic Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The Sheraton Phoenix Downtown Hotel is conveniently located in the center of the city, adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport. ... more   less 
Number of rooms
1000

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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