I stayed at this hotel for a conference at the convention center and was initially quite pleased. Modern lobby, attentive and friendly staff, close proximity to the convention center. When I got to my room it was comfortable but quite small and very stuffed with furniture. There was no extra space, so one person could not sit at the desk... More

I attended a business conference in this hotel, and decided it would be convenient to stay in the same hotel where the conference was being held. As it turns out, this would be one of many reasons why I was glad that I stayed here. I arrived early, at 10am -- way before the 3pm check-in time. I was just... More

I traveled to Phoenix for business and stayed in the Sheraton for the first time. Fairly new hotel, great accommodations, helpful staff. The gym was especially large with tons of weight equipment and treadmills--surprising for a hotel gym. The pool was on a terrace with a great view of the valley and a bar for any drink you need. Breakfast... More

Easy hotel for the business traveler to use downtown. My taxi fare from Sky Harbor Airport was around $24 with tip. I was in town for a convention for four days. You are pleasantly greeted at the door by hotel staff. Check-in was quick and pleasant, I was handed a cold glass of water by hotel staff while checking-in, nice... More

Very nice facility - I especially enjoyed the friendly housekeeper, Tara McCullough - she did a great job with our room every day with a smile and cheerful laughter - what a nice person with such good energy! The wait staff was really good, too - a thoroughly enjoyable experience because of the really nice people there!! More

For business travel in Phoenix, this hotel is a nice place to stay. It is conveniently located on the edge of downtown, easy access to the main streets of downtown and I-10. I stay at this hotel often when traveling to Phoenix and it is very consistent. The rooms are comfortable, the beds are good, and hotel staff are nice. More

As downtown hotels go, the Sheraton is a winner. Located about 0.4 miles north of Chase Field and American Airlines Arena, the hotel is easily within walking distance. The area is well lighted and very safe, devoid of undesirables, and a definite first choice for overnight stays for those two venues in particular. The Club Level is a great choice;... More

Good location in downtown Phoenix. Had lunch in the restaurant downstairs, great food and excellent prices. Room was nice, modern. The bed was very comfortable. Attended a conference, everything was easy to get to, meeting rooms were comfortable. More

I was at the Sheraton Phoenix Downtown for the AIM conference just this past week (4 days, 3 nights). Tom at the dront desk is absolutely wonderful, genuinely nice, funny and helpful. The management and staff are to be commended for their customer service. I only had one complaint, I checked in on Tuesday, opted to be GREEN on Wednesday... More