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The Ritz-Carlton Phoenix

4.5 of 5
2401 E Camelback Rd, Phoenix, AZ 85016 (Camelback East)
Hotel amenities
The Ritz-Carlton Phoenix
Ranked #41 of 176 hotels in Phoenix
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195 reviews from our community

    Trip type
Traveler rating
    85
    65
    30
    13
    2
Date Rating
Rumford, Rhode Island
Top Contributor
52 reviews 52 reviews
47 hotel reviews
Reviews in 33 cities Reviews in 33 cities
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

I am an avid fan of the RC brand and stay with them 20-30 days a year. The Phoenix location staff and service measures up beautifully but the property itself is very underwhelming, especially considering the alternatives in the area. The hotel sits in what will remind you of a commercial office setting, flush up against a busy street, straight... More

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az
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2013

We went to the Ritz for Mother's Day Brunch. It has been a few years since we were there. The changes to the decor definetly added to the brightness and ambiance of the lobby and the ballroom. The food presentation was supperb and the preparation was outstanding as always. But most of all the ladies and gentlemen of the Ritz-Carlton... More

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Oslo, Norway
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013

Beautiful hotel with one of the best services I've got. Spent just one night there but it was really memorable. Still dreaming of going back to Arizona and the hotel (because of the service and not the facilities) is one of my highlights of the trip!

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Chicago
Senior Contributor
21 reviews 21 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 7, 2013

I attended a meeting here recently. The meeting room and catering were both very well done. However, the sleeping room was sub-par for an upscale hotel. In addition to being a small and outdated room as others have mentioned, the faucet dripped, significantly enough that the housekeepers must have seen it every time they cleaned the room, yet it remained... More

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Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 29, 2013 via mobile

This was my first visit to the Ritz Carlton Phoenix and this hotel doesn't compare with some other Ritz I visited in the U.S. First, the decor: rooms are really outdated, with a super small bathroom. It really felt like an old Marriott or Fairmont hotel. I order room service 3 times and although the prices are at par with... More

Was this review helpful? Yes 1
Louisville, Colorado, United States
1 review
5 of 5 stars Reviewed April 24, 2013

The overall experience of the Ritz on Camelback in Phoenix is 5 star. As some reviewers point out accurately, the rooms are dated and small, with an older style bathroom, and the pool is small. However, we felt this all was outweighed by the exemplary service provided by the front desk, door captain & staff (thanks Eddie!), and the club... More

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Mesquite
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 22, 2013

I stay at this hotel for business whenever I'm in Phoenix, and have done so for many years. It's centrally located to my clients, and the service is top notch. That said, it does seem time for a refresh. The rooms could use a little updating, and on this trip I had a toilet that made unusual noises throughout the... More

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Boston, Massachusetts
Top Contributor
58 reviews 58 reviews
57 hotel reviews
Reviews in 51 cities Reviews in 51 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 8, 2013

My boyfriend and I stayed recently at the Ritz Carlton Phoenix for 3 nights. The hotel had a nice lobby and public areas and the service was consistant with other Ritz properties I've stayed in but the rooms could be better. They could use a refresh - they are a little bland and more typical of a Marriot property. We... More

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Las Vegas, Nevada, United States
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2013

I stay at this hotel once or twice a month and it is a great place to stay for the business traveler. Pay the extra charge and stay on the club level (11th floor). This level is super quiet and they have great cookies right off the elevator!

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San Marcos, TX
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2013

This was our first stay at the property, we had taken Saturday tea in April 2012 and were so impressed by the architecture and location. We had passed the property countless times on the way to other destinations such as the Arizona Biltmore, Donovans steak house, and Biltmore Fashion Park. The bell and valet staff were excellent, and the check... More

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Royal Palms Resort and Spa
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Additional Information about The Ritz-Carlton Phoenix

Also Known As:
The Ritz-Carlton Phoenix Hotel Phoenix
The Ritz-Carlton Phoenix Hotel
Ritz Carlton Phoenix
Phoenix Ritz Carlton
Ritz Phoenix
Ritz-Carlton Phoenix
Phoenix Ritz-Carlton
Phoenix Ritz
Address: 2401 E Camelback Rd, Phoenix, AZ 85016
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Business Center Fitness Center Free Breakfast Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Phoenix
#8 Luxury Hotels in Phoenix
#29 Family Hotels in Phoenix
#40 Business Hotels in Phoenix
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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The Ritz-Carlton Phoenix
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