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All 174 Phoenix hotels

The Ritz-Carlton, Phoenix

4.5 of 5 Hotel   |   2401 E Camelback Rd, Phoenix, AZ 85016 (Camelback East)
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The Ritz-Carlton, Phoenix
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Ranked #61 of 174 hotels in Phoenix
A recent review
5 of 5 stars reviewed 1 week ago
DiamondTrimOC Orange County, CA
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  • Reviews (274)
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274 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
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English first
Orange County, CA
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel in a great location. The hotel has been there for awhile, but in typical Ritz Carlton fashion it is perfectly kept, and the rooms are what you would expect. It's clean, comfy, and the staff are always attentive and accommodating. A number of great restaurants are directly across Camelback at the Biltmore mall. You don't... More

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11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff, classy rooms, good location, within walking distance, very close, to a nice mall with fancy stores, also within walking distance to many restaurants, both fast food and fancy, can also walk to a grocery store... On my travels found a Nordstroms the Rack about a half mile down the road... I'm with my boyfriend here for a... More

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Phoenix, Arizona
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

This Ritz is wonderful, clean, and has exceptional service. It isn't as glamorous as other Ritzs but it still lives up to expectations. I would recommend this hotel for business trips more than anything. It has an outdoor plaza/mall with great places to eat at.

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Dallas, Texas
Senior Contributor
49 reviews 49 reviews
48 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I'm staying at this lovely hotel right now and I must say that overall, this is an impressive property and it deserves to be with the Ritz family. However, there are some interesting quirks here. The service here is exceptional, as per Ritz norm. The valet was so kind, front desk greeted me by name without having met me previously,... More

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Torrance, California
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel because my daughter's club volleyball team blocked rooms at this hotel for a tournament. First time staying at a Ritz Carlton and I have to say the service was excellent. They greet you at the door by name & there is always someone available to help you out with directions, restaurant recommendations, etc. The rooms... More

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Levittown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2014

I stayed at this hotel for business and was very happy. The room was luxurious, clean and comfortable. The hotel is located near a mall so there are lots of restaurant/shopping options which is a plus. The only down side was that the pool was small and near buildings so it was not very good for sunbathing.

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Auburn, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 31, 2014

I have stayed at a fair number of Ritz-Carlton properties, and this particular property was a disappointment. Let me first say that there is nothing wrong with the staff; they are professional, courteous, helpful, etc. They are what I would expect of a Ritz-Carlton staff. The problem is the property itself, the room conditions in particular. This Ritz is in... More

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Grant D, General Manager at The Ritz-Carlton, Phoenix, responded to this review

ejh1967 Thank you very much for sharing your feedback regarding your recent visit to our property. As a frequent Ritz-Carlton traveler, I appreciate your insight. I am sorry that our product did not meet your expectations, but I am pleased to hear your positive comments regarding our staff and our location. Should you wish to provide additional feedback, I invite... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed at this property for one night and truly enjoyed myself. I did not have an opportunity to spend much time in the room but I regretted it. The hotel bed was EXTREMELY comfortable. Check in/out was a breeze. The staff was very friendly. It was nice to walk into the restaurant and being greeted by your name. My... More

Was this review helpful? Yes 1
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Had a conference at this hotel. This was an excellent experience. Everyone was extremely professional. Clean. I would advise anyone to stay here. I would go out of my way to stay here again. The price was very reasonable.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2014

My husband and I stayed at The Ritz-Carlton, Phoenix for our annual Spring Training trip to Phoenix. The location was pretty central for all the places we went to but used Lyft or taxis to get around town. We checked in late Friday evening and was greeted warmly by Christina at the front desk who made sure we had everything... More

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Additional Information about The Ritz-Carlton, Phoenix

Address: 2401 E Camelback Rd, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Ritz-Carlton, Phoenix 4.5*
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Also Known As:
The Ritz-Carlton Phoenix Hotel Phoenix
Phoenix Ritz Carlton
Ritz Phoenix
Ritz-Carlton Phoenix

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Phoenix #11 Spa Hotel in Phoenix #47 Romantic Hotel in Phoenix #51 Business Hotel in Phoenix #61 Top resorts Hotel in Phoenix
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