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All 175 Phoenix hotels

The Ritz-Carlton, Phoenix

4.5 of 5 Hotel   |   2401 E Camelback Rd, Phoenix, AZ 85016 (Camelback East)
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The Ritz-Carlton, Phoenix
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74%
Ranked #64 of 175 hotels in Phoenix
A recent review
4 of 5 stars reviewed yesterday
Carla R Phoenix, Arizona
  • Reviews (272)
  • Photos (54)
  • Amenities
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  • Room tips (56)
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272 people have reviewed this hotel

Traveler rating
    107
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Any
English first
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

This Ritz is wonderful, clean, and has exceptional service. It isn't as glamorous as other Ritzs but it still lives up to expectations. I would recommend this hotel for business trips more than anything. It has an outdoor plaza/mall with great places to eat at.

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Dallas, Texas
Senior Contributor
49 reviews 49 reviews
48 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I'm staying at this lovely hotel right now and I must say that overall, this is an impressive property and it deserves to be with the Ritz family. However, there are some interesting quirks here. The service here is exceptional, as per Ritz norm. The valet was so kind, front desk greeted me by name without having met me previously,... More

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Torrance, California
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel because my daughter's club volleyball team blocked rooms at this hotel for a tournament. First time staying at a Ritz Carlton and I have to say the service was excellent. They greet you at the door by name & there is always someone available to help you out with directions, restaurant recommendations, etc. The rooms... More

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Levittown, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for business and was very happy. The room was luxurious, clean and comfortable. The hotel is located near a mall so there are lots of restaurant/shopping options which is a plus. The only down side was that the pool was small and near buildings so it was not very good for sunbathing.

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Auburn, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed May 31, 2014

I have stayed at a fair number of Ritz-Carlton properties, and this particular property was a disappointment. Let me first say that there is nothing wrong with the staff; they are professional, courteous, helpful, etc. They are what I would expect of a Ritz-Carlton staff. The problem is the property itself, the room conditions in particular. This Ritz is in... More

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Grant D, General Manager at The Ritz-Carlton, Phoenix, responded to this review

ejh1967 Thank you very much for sharing your feedback regarding your recent visit to our property. As a frequent Ritz-Carlton traveler, I appreciate your insight. I am sorry that our product did not meet your expectations, but I am pleased to hear your positive comments regarding our staff and our location. Should you wish to provide additional feedback, I invite... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed at this property for one night and truly enjoyed myself. I did not have an opportunity to spend much time in the room but I regretted it. The hotel bed was EXTREMELY comfortable. Check in/out was a breeze. The staff was very friendly. It was nice to walk into the restaurant and being greeted by your name. My... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Had a conference at this hotel. This was an excellent experience. Everyone was extremely professional. Clean. I would advise anyone to stay here. I would go out of my way to stay here again. The price was very reasonable.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2014

My husband and I stayed at The Ritz-Carlton, Phoenix for our annual Spring Training trip to Phoenix. The location was pretty central for all the places we went to but used Lyft or taxis to get around town. We checked in late Friday evening and was greeted warmly by Christina at the front desk who made sure we had everything... More

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Bel Air, Maryland
Top Contributor
79 reviews 79 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 24, 2014

We love the Ritz. This property does have passionate helpful people who engage with eye contact and assistance at every turn. We gotta e best dining recommendation from Matthew, one of the doormen. The concierge not only designed a perfect outing for us but also negotiated a last minute cake with their baker for my sons recital. The facility, however,... More

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Grant D, General Manager at The Ritz-Carlton, Phoenix, responded to this review

Poikelos, Thank you very much for your comments regarding your recent stay at our property. I am sorry that our facility did not meet your expectations, but I am pleased to hear your terrific comments about our staff who engage and assist at every turn. Your feedback is very important, and should you wish to provide additional details, I invite... More

Chandler, AZ
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 of 5 stars Reviewed May 17, 2014

I rarely get a specific drink that I order perfect,although it is a simple drink. The drink I ordered is an old drink called a "Kamikaze" but I always find it poorly made. The bar at the Ritz made it perfectly the first time. And this was requested in a meeting room full of people. By the way the food... More

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Additional Information about The Ritz-Carlton, Phoenix

Address: 2401 E Camelback Rd, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Ritz-Carlton, Phoenix 4.5*
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Also Known As:
The Ritz-Carlton Phoenix Hotel Phoenix
Phoenix Ritz Carlton
Ritz Phoenix
Ritz-Carlton Phoenix

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Phoenix #10 Luxury Hotel in Phoenix #45 Romantic Hotel in Phoenix #55 Business Hotel in Phoenix
Hotel Class
Number of rooms
281

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