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All 174 Phoenix hotels

Arizona Grand Resort & Spa

4.0 of 5 Resort   |   8000 S. Arizona Grand Parkway, Phoenix, AZ 85044
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72%
Ranked #56 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Csellers76
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1,380 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

My family just can't get enough of the AZ Grand. The Oasis water park is so nice and refreshing. The staff at the water park is so friendly. The entire resort is clean and well kept. We will be back again for sure.

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Kennewick, Washington
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is older and HUGE, but you can have a very good time there. They have a great Water park just for the hotel guest so it does not get too crowded. The staff there are really good and we good decent food there. The rooms are nice for older with large bedroom and a living big enough for a... More

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Phoenix, Arizona
Top Contributor
74 reviews 74 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is my second review of the property. I gave the resort a 4 rating, and now a 2. Very disappointed this time around. Just in a year, the property is not pretty, it's just gotten old and it needs a facelift. I am local (Phoenix) and was visiting friends that stay here every year. I have encouraged them to... More

Was this review helpful? Yes 1
Henderson, Nevada, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice suite style rooms. Beautiful grounds and great pool! Front desk staff pool attendants and bellman very helpful and friendly. Downfall is that it is very large with timeshare condos mixed in with regular hotel rooms. Bellman offer to take you around in golf carts if needed😃

Was this review helpful? Yes 1
Bellevue, Nebraska
1 review
1 of 5 stars Reviewed 2 days ago NEW

Stayed six days tried to purchase drinks, coffee and food. Excuse's: machine broke, closed early, opened late, poor service,talk to manager. There only interested is the water park and you pay if you do not use. Worst hotel I have stayed at in ten years.

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear nancy s, Thank you for taking the time to remark on your recent stay with us. I am sorry the service did not meet your expectations. We are always working to improve our property and our level of customer service. I am sorry that you were not able to buy drinks when you needed to. We have regular business... More

Phoenix, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We are locals and stayed at this resort for one night. We only went because we thought it would be fun for our 12-year-old son. Certainly he enjoyed the Oasis Water Park slides but besides the lazy river, which was just ok, and the wave pool, which hardly gives you any waves, there wasn't more in terms of thrills. My... More

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear nippynapper, Thank you for taking the time to remark on your recent stay with us. I am sorry the waterpark and the resort, overall, did not meet your expectations. We are always working to improve our property. I am sorry you were disappointed with the cabana. We work hard to ensure all our guests have a pleasurable experience. I... More

Long Island
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

What a dump! Not at all how the hotel is portrayed in reviews and certainly not grand! The hotel amenities books was full of black mold; the room/suite was musty; carpet filthy with stains; hand prints and foot prints on the walls. Property pool at Sedona Suites was full of empty beer cans; cigarette butts and snuff sachets (whatever you... More

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear MaineloverLongIsland, Thank you for taking the time to remark on your recent stay with us. I am sorry the resort, and the room did not meet your expectations. We are always working to improve our property and our level of customer service. I apologize for the state of the pool and, especially, your room upon check-in. That is unacceptable... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago NEW

My wife and I brought our family to the Arizona Grand last weekend and we absolutely loved it! From the welcoming staff, delicious food and comfortable rooms to the spectacular pool and water park- the whole family had a wonderful time and we definitely are coming back! Thank you so much for a great relaxing weekend!

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Jack W, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. You mentioned two of our best amenities: our service and our waterpark. We are proud of both. I am so pleased that you and your family enjoyed you stay. We love to hear that! We can't wait to welcome you... More

Coaldale, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first time staying at the Arizona Grand. We arrived Aug 8th and stayed until the 11th. First I will go over what we really enjoyed about the hotel. The hotel is very clean and the staff are extremely friendly & accommodating. The hotel is very beautiful and we really enjoyed the pools and the oasis water park.... More

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear 712MissLynn712, Thank you for taking the time to remark on your recent stay with us. I am pleased that you enjoyed the waterpark and that you were able to experience the great customer service we pride ourselves on. I am sorry that you were not pleased with your stay, overall, however. I'm sorry if you were not made aware... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I were struggling on what to do before the kids went back to school this year and decided on having a staycation here in Arizona. After looking on line at all the reviews and different places from Scottsdale to Phoenix we decided on The Arizona Grand Resort. When we arrived there was a line to check in... More

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Wherethedaytake... Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. You touched on two of our greatest assets, our service and our waterpark. We could not agree more with the praise for both. I am so pleased that you were able to stay in one of our Villas. They are beautiful,... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(157)
  • Lazy river(58)
  • Golf course(39)
  • Wave pool(39)
  • Very nice(25)
  • Great time(19)
  • Room service(9)
  • Friendly and helpful(7)
  • Hot tub(7)
  • Rustler Rooste(7)

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S. Arizona Grand Parkway, Phoenix, AZ 85044
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
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Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Top resorts Hotel in Phoenix #9 Spa Hotel in Phoenix #9 Luxury Hotel in Phoenix #29 Romantic Hotel in Phoenix #31 Business Hotel in Phoenix #37 Family Hotel in Phoenix
Hotel Class
Number of rooms
638

Questions & Answers

Questions? Get answers from Arizona Grand Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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