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Arizona Grand Resort & Spa

4.0 of 5 8000 S. Arizona Grand Parkway, Phoenix, AZ 85044
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Certificate of Excellence 2014
Arizona Grand Resort & Spa
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Arizona Grand Resort & Spa
Arizona Grand Resort & Spa
Arizona Grand Resort & Spa
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1,524 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canton, Ohio
Contributor
18 reviews 18 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for a work conference. The grounds are beautiful, with mountain views. I received a free upgrade to a suite, which was a pleasant surprise. The staff at check-in/out were great, very efficient and friendly. I was able to walk the grounds one evening, there is a great walking trail. The gym is amongst the nicest I have... More 

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear tripadv123_10, Thank you for your kind words regarding your stay with the Arizona Grand Resort and Spa. I am so pleased to read about your experience! I am so pleased that you received wonderful customer service. Each member of our team truly cares about each and every guest. I feel blessed to work with such great people on a... More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall we had a good experience at Arizona Grand Resort. The property is quite large and has beautiful grounds - including orange trees that were loaded with fruit! A fun sight for those of us who live in colder climates! Our check-in experience was ok - the woman at the front desk was a bit robotic, definitely not warm or... More 

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear SBW000, Thank you for taking the time to remark on your recent stay with the Arizona Grand Resort and Spa. I am so pleased to know that you enjoyed the property. Our whole team is committed to keeping the resort beautiful for our guests. I am sorry to hear about your check-in experience. I know our front desk team... More 

Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Overall this is a beautiful property and the staff were outstanding. The restaurant staff were pleasant and helpful. The bellmen and front desk staff went above and beyond to be helpful. The bar was slightly small compared to the rest of the lobby area (and dark) for our group and most bartenders were helpful. Would visit again!

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear 757PHL, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I'm so pleased to hear that you enjoyed your stay! You mentioned one of our greatest assets, our team. I'm so happy to know that our team was able to take such great care of you! I feel blessed to work... More 

Coral Gables, Florida
Top Contributor
278 reviews 278 reviews
66 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in a conference in that hotel for 3 days. Spent the whole day there at the conference center, the hotel property for different activities. Ate breakfast, lunch and dinner ( different times). The property is beautiful and it is huge. You will need to park close to the building where your room is. Great gym and gift shop.... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear joselito 1959, Thank you for your kind words regarding your recent stay with the Arizona Grand Resort and Spa. I'm so pleased to know that you enjoyed your overall visit. It sounds like we hit one or two snags with you. I do apologize that the restaurant was so full without the appropriate level of staff. Thank you for... More 

OK
Top Contributor
59 reviews 59 reviews
44 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here while in Tempe for the Cactus Bowl as a package so we were not charged resort fees. I would not be happy if they tacked on those fees as there are limited "resort amenities". The room was clean, and nicely decorated. Check-in and out was quick and easy. The parking was odd - park on the street... More 

Was this review helpful? Yes 2
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear hoopsmom, Thank you for taking the time to remark on your recent stay with the Arizona Grand Resort and Spa. I hope you enjoyed the Cactus Bowl! We always enjoy hosting teams and fans. I'm glad you liked our rooms and our efficient and friendly service. You are correct, we are in a more residential area. However, we are... More 

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Arizona Grand Resort for two nights following our wedding. Upon hearing we had just married, the staff member who checked us in immediately upgraded us to the Villas (for free). We also received free champagne delivered to our door. My husband, unfortunately, ended up needing to go to the hospital the next morning (for a pre-existing... More 

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Amanda W, Please know, on behalf of all of us here at the Arizona Grand Resort and Spa that we wish you happiness and congratulations on your recent wedding. Also, we sincerely hope that your husband is feeling much better! We appreciate your kind words from your recent stay. I'm pleased that although you had a scare with your... More 

Contributor
18 reviews 18 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I am here for three day conference which started over the weekend. I arrive late Saturday and was pleasantly surprised by the beautiful views and surroundings . They upgraded me to huge suite (not necessary-but appreciated). Comfortable beds, good conference food, and lovely setting. My room. Was a bit due for paint job but really nothing to complain about. The... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear SuzBob2011, Thank you for taking the time to remark on your recent stay with the Arizona Grand Resort and Spa. We are proud of our resort. Our whole team is continually striving to maintain and improve the beauty of the property. I'm so pleased that you enjoyed our Athletic Club. Tammy is a wonderful instructor. She will be so... More 

Mesa, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful room, awesome views, friendly and helpful staff. Went to two restaurants in the resort and the food was amazing. Our stay was fun and relaxing, well worth the money. We will definitely be back soon!

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Kerry D, Thank you for taking the time to remark on your recent stay with the Arizona Grand Resort and Spa. I'm so pleased that you enjoyed your visit. Thank you for your kind words about our grounds and our team. Our whole team is committed to keeping the property beautiful, and to our guests. We sincerely care about... More 

Sedona, Arizona
Top Contributor
70 reviews 70 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed one night in this massive property. Everything was fine, no problems. But as I said, the property was huge. I was looking for a particular conference room in the Camelback building. I was hopelessly lost. I got help from a housekeeper named Maria. Rather than just point me in the right direction Maria stayed with me and brought... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear sedonadiner, Thank you for your remarks regarding your recent stay with the Arizona Grand Resort and Spa. I'm sorry to hear that you got lost while searching for your event! Please remember, that our team at the Bell Desk is always happy to take you to your destination. I am so pleased that Maria found you and was able... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This was our first stay here, and it was wonderful. All of the staff I met were extremely courteous and helpful! Nicholas in the Athletic Club was a wealth of information about the Phoenix area. With his guidance each day after my workout, I found lots of great places to see and food to eat! :) He was one of... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Dianne K, Thank you for your kind remarks regarding your recent stay with the Arizona Grand resort and Spa. I am so pleased to hear that you enjoyed your visit. I'm glad that you took the opportunity to use our Athletic Club and talk to some of our amazing team members! I know that Nicholas is pleased that he... More 

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Hotel Summarization (Beta)

What travelers say

  • Water park(157)
  • Lazy river(58)
  • Golf course(39)
  • Wave pool(39)
  • Very nice(25)
  • Great time(19)
  • Room service(9)
  • Hot tub(7)
  • Friendly and helpful(7)
  • Rustler Rooste(7)

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S. Arizona Grand Parkway, Phoenix, AZ 85044
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
Number of rooms: 638
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Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort
Hotel Style:
#5 Top resorts Hotel in Phoenix
#7 Spa Hotel in Phoenix
#9 Luxury Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
#37 Family Hotel in Phoenix

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