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Arizona Grand Resort & Spa

4.0 of 5 8000 S. Arizona Grand Parkway, Phoenix, AZ 85044
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#1 Staycation Spot in AZ!
#55 of 174 Hotels in Phoenix
1,417 Reviews 4 of 5 stars
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Arizona Grand Resort & Spa
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Arizona Grand Resort & Spa
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1,417 reviews from our community

Traveler rating
    600
    417
    208
    135
    57
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779
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266
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
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English first
Hazel Crest, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were here for a Christian conference and facilities were very nice. Reception area was inviting and staff was very helpful. The rooms were clean and no roaches. Bath was too small that is my only complaint. Pool and waterpark were fun!

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

The Arizona Grand is a good place to visit for family fun in the off season. It has a great water park and good accommodations. I would recommend it to families in the Arizona summer for a reasonably priced vacation.

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Richb99, Thank you for taking the time to remark on your recent stay with the Arizona Grand Resort and Spa. I am so pleased to see that you enjoyed your visit. You mentioned one of our favorite assets: our waterpark. We could not agree more with the praise. We hope you will consider us for your next family vacation.... More

Contributor
12 reviews 12 reviews
3 of 5 stars Reviewed 3 days ago NEW

While the lobby and entry were grand and impressive, most of the rooms left alt to be desired. Not up to the standards of a true "grand" resort. Cheaper finishes, poor room design and confusing layout all made for a tiring stay instead of a rejuvenating one. Best feature : the proximity to the hiking trails of the Pima Canyon... More

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Moira F, Thank you for taking the time to remark on your recent stay with us. I am sorry the resort and the room did not meet your expectations. We are always working to improve our property. We do have a beautiful lobby. Though, I am sorry your room was not what you expected from us and that the... More

Omaha, Nebraska
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed there in August for a wedding. We enjoyed the water park and golf course. The rooms were clean and staff were friendly. We had a good meal at the Mexican restaurant on the property and the bar area was nice.

Was this review helpful? Yes 2
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Jim G, Thank you for your remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am so pleased to know that you enjoyed your stay with us. I am glad that you got to experience so much of what our resort has to offer. We are proud of our waterpark and our golf course. We... More

Mesa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here a few years ago when they were going their renovations, We had roaches in every part of the room from the tub to the kitchen and on my sons Birthday cake :( They did refund us our room total when we left. Didn't even finish our first night. We decided to stay there again about 6 months... More

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear JaneeQ, I was very concerned to read this review from a stay a year ago. We always strive to resolve our guests’ issues immediately; I am sorry to hear that on that occasion our resolution was not satisfactory. We have one of the best comprehensive pest control policies in the valley. I hope you will consider staying with us... More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Upon arriving to our room we found ants everywhere, there was makeup and food smeered on the cabinets in the dressing room area, hince ants! We were put in another room exact type room where I found the carpet and drapes to be old and smelly, and received a $50.00 voucher for the inconvience. In the new room, the frig... More

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Trudi R, Thank you for taking the time to remark on your recent stay with us. We pride ourselves in providing a high level of service to all of our guests. I am very disappointed to have fallen so short in your case. I assure you that your poor experience does not reflect who we are. Please contact me... More

West Chester, Pennsylvania
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Attended a business conference here in late July 2013 and had the family tagged along for a mini vacation. Very close to the airport so after a long flight we got checked in and were settled in under a cabana at the Oasis Water Park. Very large water park with slides, waterfall, lazy pool and wave pool. The service and... More

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Moe T, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I'm pleased to hear that you enjoyed your visit. You mentioned two of our best assets: our waterpark and our service. We could not agree more with the praise for both. I'm pleased to hear that you also enjoyed Aunt... More

St. Louis
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is fantastic and the waterpark is amazing. We upgraded to the suite and it was well worth it. Large living area and kitchen with a separate bedroom and great view of the golf course. The staff and service were very nice. Great area for restaurants too. We stayed there before flying out of PHX the next day.

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear AshbysSt_Louis, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. You mentioned many of our amenities that better server our guests. I am pleased to know that you enjoyed your upgrade to the Villa Suite. These are actually condos for sale, own a piece of the Grand. I hope you will... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are staying here on the back end of our trip to Sedona - wanted to be closer to the airport for our morning flight out. On arrival, we could barely find our room / building, and there was no one around to help. Once we found our room, we were greeted by an overpowering stretch of potpourri - I... More

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear ISlutsky, Thank you for taking the time to remark on your recent stay with the Arizona Grand Resort and Spa. I am sorry that the resort and guest suite was not up to your standards. I am sorry about the issues you had with your room. I assure you this is not standard for us. We place high value... More

1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I and our 19month old daughter stayed in a queen suite and loved it. The pools and water park are great. Great service and friendly staff.we will come back again. It was very relaxing and the food is great.

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Felicia R, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am so pleased to hear that you enjoyed your visit. We agree with your praise for our waterpark; it is one of our best assets! I hope you and your family will visit us again soon! More

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Hotel Summarization (Beta)

What travelers say

  • Water park(157)
  • Lazy river(58)
  • Golf course(39)
  • Wave pool(39)
  • Very nice(25)
  • Great time(19)
  • Room service(9)
  • Friendly and helpful(7)
  • Hot tub(7)
  • Rustler Rooste(7)

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S. Arizona Grand Parkway, Phoenix, AZ 85044
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
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Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort

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