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Arizona Grand Resort & Spa

#42 of 175 Hotels in Phoenix
Certificate of Excellence
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8000 S. Arizona Grand Parkway, Phoenix, AZ 85044
Special Offer
Family Stay Play Package
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Arizona Grand Resort & Spa
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Arizona Grand Resort & Spa
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1,796 Reviews from our TripAdvisor Community

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Traveler rating
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    517
    274
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    64
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (1796)
  • Mar-May only
    (654)
  • Jun-Aug only
    (615)
  • Sep-Nov only
    (299)
  • Dec-Feb only
    (228)
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Calgary, Alberta, Canada
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

This resort was ok...not great. The website photos looked great, however, the resort needed some TLC. The buildings were dirty especially the stairwells and corridors. The water park was good but it too needed tidying and cleaning. There were barely any staff to clean the grounds. The courtyard pool was very disappointing. Barely any chairs (with most missing straps). You... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This would have been a much higher review if it wasn't for their terrible timeliness getting you checked in. We made a phone reservation and were told 4PM for checkin. I thought that was a little late, but went with it because it has a water park and were looking forward to some fun family time the day after our... More 

Was this review helpful? Yes
Tucson, Arizona
1 review
2 of 5 stars Reviewed yesterday NEW

We just got back from a long weekend staycation at this resort. We have been coming to the Arizona Grand for over seven years now and I'm not sure we will go back. The whole process this time seemed unprofessional, and extremely overpriced. Upon check-in my husband asked if there was an upgrade available and this time the answer was... More 

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Corona, California
5 of 5 stars Reviewed 2 days ago NEW

My family and I had a great time and was thrilled with the friendly staff. We ate at the lobby bar and were waited on by the morning bartender, Mike (with a Boston accent). I have to say he gave us the best service we have ever had. I am one of those people that always needs my drink filled... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear IanCampbell82, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am happy to hear that you enjoyed your visit. You touched on many of our great amenities that better serve guests. I am very happy to see that our staff was able to give you the best service ever. As... More 

Bellingham, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We normally do not come to Arizona during July because of the heat. A family wedding brought us here so we decided to stay at Arizona Grand Resort. The rooms were very nice and the staff great. The restaurants and room service were not very good. Rustlers Roost, Aunt Chiladas and the restaurant in the main lobby were just okay... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Shawne200, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am happy to hear that you enjoyed your visit. You touched on many of our great amenities that better serve guests. I am very sorry to hear that the food was not to your liking we are always working to... More 

Phoenix, Arizona
1 review
4 of 5 stars Reviewed 4 days ago NEW

My family (2 adults 2 pre-K kids) stayed for a weekend getaway. The room were nicely appointed. My daughter loves sleeping on the fold out couch. The bathroom was a bit small. The Oasis water park was great. Even when it was busy during mid day out never felt crowded. The on site restaurants were delicious and the cart service... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Donald B, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am happy to hear that you enjoyed your visit. You touched on many of our great amenities that better serve guests. I am very happy to hear that your whole family enjoyed the resort. It is our goal to... More 

Columbus, Georgia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a conference and brought the family because of the water park. The conference facilities and rooms were wonderful and great for the sessions we went to. However, the water park was what set this facility apart from anywhere else. My 7 year old rode the lazy river and slides all afternoon. The food was MUCH better than... More 

Was this review helpful? Yes 1
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Stacy L, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am happy to hear that you enjoyed your visit. You touched on many of our great amenities that better serve guests. I am so glad to here that your conference went off with a hit. We always do a... More 

Casa Grande, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My kids and I stayed at this resort for only one night and it was great! Spacious room, two queens, balcony, two flat screen t.v.'s - one was in the living space of the suite with its own door to separate the spaces. My complaint was for the bathroom, it was too small where the door and toilet were too... More 

Was this review helpful? Yes
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On the spur of the moment I took my three grandschildren here for a quick staycaion. It was faboulous. The staff has a way of making you feel like you are royality. My grandkids loved the Oasis Water Park. We still have prune fingers, were spent so much time in the water. The lazy river is just that LAZY GOOD.... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Karen D, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am happy to hear that you enjoyed your visit. You touched on many of our great amenities that better serve guests. Our water park is one of the larges in all of hotels in phoenix with that making it... More 

Casa Grande, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My kids and I stayed at this resort for only one night and it was great! Spacious room, two queens, balcony, two flat screen t.v.'s - one was in the living space of the suite with its own door to separate the spaces. My complaint was for the bathroom, it was too small where the door and toilet were too... More 

Was this review helpful? Yes
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Rosa M, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am happy to hear that you enjoyed your visit. You touched on many of our great amenities that better serve guests. I am very happy to see that you and your family were able to have one last getaway... More 

Hotel Review Summarization

What travelers say

  • Water park(84)
  • Lazy river(32)
  • Wave pool(25)
  • Golf course(16)
  • Very nice(12)
  • Great time(12)
  • Room service(3)
  • Rustler Rooste(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (9)
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Adult Pool (4)
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Amenities (15)
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Hospitality Conference Suite (87)
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Luxury Villa Suite (98)
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Resort Suite (60)
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The Hotel (20)

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Room/suite (4)
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Business center/function rooms (2)
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Other (10)
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