Stayed at San Carlos during a wonderful show in the Ghost Lounge. The room, though small was comfortable and clean - and it was across from the Marilyn Monroe Room and the exit to the great, private pool area. Samantha Childs did everything possible to get me what I needed in a room; and she did it amazingly fast! The... More

My friends are coming to town in July and I was researching hotels in Downtown Phoenix area. I stopped at Hotel San Carlos to check the lobby, restaurants and room accomodations. The General Manager happened to be around the front desk and happily offered to give me a tour. She told me about rich history of this amazing hotel. It... More

Augustina really listened to our needs and planned a beautiful rooftop reception for our event. Great and friendly staff and excellent customer service! More

Easy to reach from the airport using the complimentary shuttle to the light rail, with a light rail station just one block north. Lovely lobby, period piece. I was quite excited by its appearance, and looking forward to my stay. But the small-sized room, although clean, was not up-to-date. No electric outlet near the desk made using the computer to... More

Thank you, Thank you, to Event Coordinator Augustina Porter at the Hotel San Carlos. My daughter is getinng married next weekend and we will have a large party staying at the hotel. Augustina has been more then helpful!! From changing the bride's and family suites at the last minute, to corrdinating a fabulous mani/pedi party at a nearby salon for... More

Stayed at the Hotel San Carlos with a group to see the NCAA Tournament. It's a nicet little hotel right downtown, next to the light rail. Great location within walking distance of the USAirways Arena and Chase Field with plenty of places to eat and drink nearby. It's an old hotel, but they've done a good job of keeping it... More

I love character hotels, and rate some older hotels as my very favorites. But the San Carlos is just dingy and inadequate. The rooms look like a place you check in to kill yourself (maybe that's why the windows don't open): drab, featureless, and slighltly dirty. Cracked tiles throughout the tiny bathroom. No room service, no restaurant really on site... More

I was visiting Phoenix with 2 friends and found the Hotel San Carlos through a popular online booking site. I was originally pleased when I called the hotel to see if they offered any additional discounts from the online source and they knocked ~$20 off the per night price. The rating was 3.5 stars so we opted to book 3... More

I was attending a conference and this was one of the hotels on our list. From the outside the hotel looks charming but then rooms left a lot to be desired. The rooms are small. I felt as if my roommate and I were on top of each other. The bathroom is very dated. The water pressure was poor and... More