The history of the hotel is neat, but the rooms are awful. The worst night of sleep I have had in a hotel in a long time. The rooms themselves are way out-dated. Not at all what you're used to if you are used to staying to the normal chains. I might have been okay with that if the sheets... more

My stay was awful. The Hotel San Carlos was listed as an overflow for a conference I was going to at the Hyatt down the street. The rooms were dirty and small and accomodations overall were dingy and dark. I guess this is what they mean by "historic". The worst part of the hotel was the lack of hot water.... more

We stayed at the San Carlos for our first visit to Phoenix because the price was right and we wanted somewhere centrally located. This hotel has a great location. Charming ambiance. Rooms are small, clean and comfortable. Staff was very friendly and helpful and we were happy with our choice and would stay here again. more

While the hotel advertises that it is a "historical boutique hotel", it is... but it is also just plain... "old." Everything in the hotel, including the hallway decorations, elevators, beds, bedding, and showers are all in need of major renovation. The front desk staff is nice and courteous but understand and say "it's not for everyone." If you are used... more

They did not give the price quoted once we arrivered in Phoenix, the security was awesome, but the front desk clerks were rude. more

What can you say about this hotel that hasn't been said? Sure, it has smaller rooms but the property itself has gorgeous, historic decor. We were fortunate enough to meet a security guard who gave us a tour of the "haunted" places- the third floor (I think), the penthouse up top, we couldn't go to the basement though. Unfortunately, though,... more

We are a family of five that stayed at the San Carlos for one night in July. It was our jumping off point for a two-week tour of Arizona. This is a charming historic hotel in the heart of downtown. The lobby, hallways and rooms are decorated in the vintage western style. Everything is newly renovated and clean. We stayed... more

Was in town for a convention and the Hyatt was full. So I tried the San Carlos. I thought that for $170+ a night (weekend), it would be OK. Well, if you are a business traveler, you may want to avoid it. The only good thing about this hotel is the location. The wireless internet connection (essential for business travelers)... more

Previous reviews have summerized the San Carlos quite well, though improvements seem to have been made. It is close to the Convention Center, and improvements (Lights, bike cops) to downtown Phoenix made me feel safe walking home at 11 pm. A five minute walk. A light rail project which the locals claim will never be finished has the streets pretty... more