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Embassy Suites by Hilton Hotel Phoenix Biltmore

#69 of 177 Hotels in Phoenix
Certificate of Excellence
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2630 East Camelback, Phoenix, AZ 85016
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Breakfast for 4 + Wi-Fi
1 room 1 adult
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Embassy Suites by Hilton Hotel Phoenix Biltmore
Embassy Suites by Hilton Hotel Phoenix Biltmore
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726 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Best hotel in Phoenix biltmore area for the money. Always our go to hotel. Breakfast is wonderful ( the gals making omelets are so sweet and friendly) rooms are comfortable. Hotel restaurant is super ( desert is a must) Good location to see and get around Phoenix.

Helpful?
Thank Tahrj
Rosholt, United States
2 of 5 stars Reviewed 3 days ago NEW

The hotel decided to "smoke bomb" the conference area while we were attending a training to check for leaks in the roof. The smell was unacceptable and foul! You are also not able to control the temperature in your room.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Karen Z
Minnetonka, United States
3 of 5 stars Reviewed 3 days ago NEW

The hotel is in a great location. Most of the staff were extremely cordial. There is an odor in the hotel that probably comes from age. Valuable piece of real estate. The hotel is old. They should probably sell the land and new owner will tear down the hotel.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Don F
west hills, ca
Level Contributor
407 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have stayed here several times in the past. The location is good and the breakfast and happy hour are a nice bonus. The pool is large but mostly in the shade. However it was warm enough to take a short swim. Rooms are spacious. I had free internet and was not charged for parking. Unfortunately my room faced a... More 

Helpful?
Thank jfd
Ohio, United States
1 review
3 of 5 stars Reviewed 1 week ago

I come to Phoenix several times a year for business. This was a wonderful hotel when I first visited about ten years ago. Recently stayed for three nights and hadn't stayed here in several years. The hotel itself needs a refresh. Still functional and clean, but worn furnishings, bathrooms, and carpeting. The restaurant at the hotel, while potentially good, has... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ryan M
Lakeland, United States
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here for a wedding with two of girl friends. The trip and hotel was just ok. I do feel nowadays wifi should be included with all stays. Breakfast was great and had way more than I expected but otherwise I felt room was dated and tub faucet leaked.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Janet W
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear Janet W, Thank you for reviewing our hotel. I am glad that you enjoyed our wonderful breakfast. I appreciate your feedback and we will work to make improvements. I hope you will stay with us again on your next trip to Phoenix. Sincerely, Valarie Miceli General Manager More 

Maine
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We started at the Camby......it was awful. We immediately moved to the Embassy Suites. We want to sincerely thank Marielouise Seay for all your help! Getting us a checked in much earlier, getting us breakfast while we waited. Outstanding service. And a friendly wave every time we entered or exited the hotel. Thank you again! We will definitely be back.... More 

Helpful?
Thank Maine2009
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear Maine2009, Thank you for the great review! I am so glad you enjoyed your stay with us. I especially appreciate your recognizing Marielouise for her excellent service. We are proud of our team! I hope we will see you again soon. Sincerely, Valarie Miceli General Manager More 

Melbourne, Australia
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed 3 nights at this large hotel close to the venue of a conference. Everything worked fine, but the biggest issue I had was the overpowering stench of chlorinated water from the courtyard fountain/waterworks, when spending any time in the public areas. Otherwise this hotel is generally acceptable and was well-located for my conference at the Biltmore.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Freshsteve
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear Freshsteve, Thank you for reviewing our hotel. I am glad you enjoyed our fantastic location. Thank you for the feedback on our atrium. Our beautiful ponds and koi fish are a wonderfully peaceful addition to our atrium and I will have our maintenance team make the chemicals are set correctly. Please come back again soon. Sincerely, Valarie Miceli General... More 

Oro Valley, Arizona, United States
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I'll admit, I was a little skeptical once i read reviews of this hotel after booking it. We are here for the Barrett Jackson and we were having some tremendous problems finding the best hotel at the best rate. Either, all the hotel's were really expensive due to the nice weather and amount of people coming in, Barrett Jackson or... More 

Helpful?
1 Thank mrtraveler503
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear mrtraveler3, Thank you for the great review of our hotel. I am glad you enjoyed your Embassy Suites experience. We hope to see you again soon. Sincerely, Valarie Miceli General Manager More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can't say thank you enough to Marie & Nancy for helping my husband when he fell sick from dehydration in his hotel room. Marie and Nancy showed true compassion and kindness to me on the phone (I was a little frantic) and to my husband. Marie made sure he had bananas and plenty of ice water. I was just... More 

Helpful?
1 Thank JClairK
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear JClaireK, Thank you for posting this lovely review of our hotel. I am glad that your husband was well cared for here. I hope he has recovered completely. Thank you too for acknowledging our great team members. We are very proud of our team and they work hard to provide a great stay to all our guests. We look... More 

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