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All 174 Phoenix hotels

Embassy Suites Hotel Phoenix Biltmore

3.5 of 5 Hotel   |   2630 East Camelback, Phoenix, AZ 85016 (Camelback East)
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75%
Ranked #50 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Amy J Orange County, United States
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  • Reviews (425)
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425 people have reviewed this hotel

Traveler rating
    174
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • German first
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English first
Orange County, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was a great hotel for families. The rooms are set up well. The pool is nice, the staff friendly. The kids loved the koi pond and popcorn at the evening reception. The mall across the street has good restaurants and shopping. We would stay here again.

Review collected in partnership with Embassy Suites Hotels

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ARIZONA
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A perfect get away on a hot summer day, the cool saltwater pool with waterfall/ slide is simply wonderful! The resort is kept clean, trees & plants gives you the feeling of an tropical oases. The pool side service plus DJ on the weekends is great and relaxation guaranteed, enjoy.

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Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review

Dear Arizonauli, Thank you for your review, however it appears that you are reviewing a different hotel. The Embassy Suties Biltmore has a wonderful pool, but we do not have a water slide. I hope you will visit us next time you are in Phoenix! Sincerely, Valarie Miceli General Manager More

Goochland, Virginia, United States
Top Contributor
215 reviews 215 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice stay. Great location, great service! Really nice rooms. Bar/restaurant area is welcoming and a great place to meet new friends. I would recommend to anyone as a place to stay for business or pleasure.

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Orlando, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a exceptional hotel for service, appearance and customer relationship. The staff is very helpful and there to make your visit comfortable. Breakfast was wonderful. Temperature outside was over 100 degrees but inside the room was perfect.

Review collected in partnership with Embassy Suites Hotels

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Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review

Dear Monica M, Thank you for the great review! I am so glad you enjoyed our staff and accomodations. I really appreciate your comments. We look forward to seeing you again soon! Sincerely, Valarie Miceli General Manager More

Pembroke Pines, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Assigned room smelled like cigarette smoke and hotel charged me an upgrade to be assigned to a better side where the air conditioner did not work whereas I had to move again. That room was better. Lobby is nice and cooler than the rooms. Rooms need to remodeled. Beds are comfortable.

Review collected in partnership with Embassy Suites Hotels

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Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review

Dear Walter K, Thank you for taking the time to review our hotel. Please accept my apologies for the problems that you experienced. It is our goal to provide outstanding service and accomodations and we fell short. I assure you that our A/C has been fixed. (we had some damage that occurred to our system which affected guest room cooling.)... More

Lima, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very pleasant stay at the Embassy Suites Phoenix-Biltmore. Very pleasant, attentive staff always available to assist with any need of their customers. I will certainly stay at this hotel again. My only complaint was that I was unable to get the room itself as cool as I would have liked it.

Review collected in partnership with Embassy Suites Hotels

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Morgantown, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is nice and next to the Biltmore Fashion Park with restaurants and shops in walking distance. The parking lot was being resurfaced during my stay which was a bit of a hassle but should make things better the next time around.

Review collected in partnership with Embassy Suites Hotels

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Los Altos, California
Top Contributor
67 reviews 67 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I'm cautious about atrium hotels, where anyone making noise can disturb everyone. But this one was very quiet. And if other guests are rowdy in the open lobby in the corridors, you can close the door between your sitting room and your bedroom, blocking the noise. The room was clean, spacious, comfortable, and in good condition. The room had a... More

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Minnesota
Contributor
14 reviews 14 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the second time I stayed at this hotel. In general, I like Embassy Suites because of the two room suites, free hot breakfast and manager's reception. My sister and I headed to Phoenix for a short getaway. I picked this hotel for this Phoenix trip because it is right across the street from the Biltmore Fashion Park, which... More

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Las Cruces, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Was excited about location. Can't get much better. Very poor quality of AC and when you are in Phoenix in July this is imperative. Bfast was good however no one to clean tables so forced to stand eating. Just dated and a bit rundown.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review

Dear Laura R, Thank you for your review of our hotel. I am so sorry that you had problems with your stay. We did have some damage to our air conditioning system which caused problems with cooling in the rooms this month. We have completed the repairs and the system is now working properly. Please let me know if you... More

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Additional Information about Embassy Suites Hotel Phoenix Biltmore

Address: 2630 East Camelback, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Phoenix Biltmore 3.5*
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Also Known As:
Embassy Suites Phoenix
Phoenix Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#29 Business Hotel in Phoenix #40 Romantic Hotel in Phoenix #43 Family Hotel in Phoenix #50 Top resorts Hotel in Phoenix
Hotel Class
Number of rooms
232

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