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Embassy Suites Hotel Phoenix Biltmore

#54 of 175 Hotels in Phoenix
Certificate of Excellence
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2630 East Camelback, Phoenix, AZ 85016
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Best prices for: 1 room 1 guest
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Embassy Suites Hotel Phoenix Biltmore
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Embassy Suites Hotel Phoenix Biltmore
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593 reviews from our community

Traveler rating
    246
    188
    96
    44
    19
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154
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36
236
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surprise, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent stay with all we needed~The room was perfect for 5 girl friends and enjoyed having the evening drinks and snacks with a great breakfast! Checking in and helping with accommodations were great!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Scottsdale, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was out first visit to Arizona. We couldn't have picked a better hotel. Great employees that are friendly and helpful. The hotel is clean inside and out. Pool is clean and great lawn chairs to sit in the sun on. Great restaurant and free breakfast is amazing. Other restaurants in walking distance. I used the workout room that is... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff was attentive & helpful! Food at breakfast & reception was very fresh! Room was very clean & quiet! We stay at Embassy Suites in several states & this one ranks up at the top. Would definitely recommend this Embassy in Phoenix.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Denver, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel. The location is excellent. The perks of the evening reception and made to order breakfast which are included in the room rate make it worth the stay. The common space is well done and comfortable, and staff is pleasant. Recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Dublinc, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

1. Room was not cleaned every day and when they did all they did was make the beds. 2. I woke up to trucks beeping every day at 5am and nothing was done about this 3. I specifically asked for a taxi and 20 min. later when the executive car arrived they said that is a cab (it is against... More 

Review collected in partnership with Embassy Suites Hotels

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Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review

Dear Dana G, Thank you for your feedback on our hotel please accept my apologies for the issues that you experienced during your stay. I would like an opportunity to discuss the problems you encountered at your convenience. I can be reached at 602-553-8179 or valarie.miceli@hilton.com. It is our goal to make sure that every guest has a perfect stay... More 

Simi Valley, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Embassy suites never fails to impress me and my family with their good service, complimentary breakfast and all. I would stay at any Embassy Suites hotel over and over again. You have a group of wonderful and courteous staff,espeically Leslie the lady concierge. Just had a little issue with Omaha steakhouse manager, Brad. He had an attitude but his staff... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review

Dear Maria Angela V, Thank you very much for the great review of our property. I am glad you enjoyed your stay and we hope that you will stay with us again on your next visit to Phoenix. Sincerely, Valarie Miceli General Manager More 

camarillo, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for several days recently, all was good with room, dated/worn furnishings. Saw a coffee bar on my way to room that said "We proudly serve Starbucks Coffee", unfortunately it was never open in the morning, which is when most drink coffee. The coffee at the "free" breakfast was just that, free coffee. I would have very much preferred the... More 

Was this review helpful? Yes 1
Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review

Dear Mark B, Thank you so much for reviewing our hotel. I am glad that you enjoyed your stay. I am sorry that our Lobby Bar hours were not convenient for you. Because we do offer coffee with the complimentary cooked to order breakfast we find that very few guests are interested in paying for the specialty coffees available and... More 

Gardena, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I came to this hotel to participate in my graduation at Grand Canyon University. The location was good for getting to the university but Camelback is a very crowded throughfare. The price rate I received was excellent for this occasion. I was very disappointed that you had to purchase internet when most hotel have it free with the stay and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
East Moline, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Went for a two-day conference requesting a shuttle for the 1.2 mile transfer both mornings at 7:30a. Was advised reservations not allowed. The second morning after waiting for 6 minutes the group was advised the shuttle was unavailable as it was reserved for a larger group. No sign was posted. Had to wait 6 more minutes for a $12 cab... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jersey City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This was my first visit to this hotel. The hotel is beautiful and the staff are extremely helpful. Great breakfast included with your stay. I would definitely recommend this place. Good for business stay and family too.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
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