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Value Place Phoenix, Arizona (Central)

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1360 North 43rd Avenue, Phoenix, AZ 85009
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1 room 1 guest
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Value Place Phoenix, Arizona (Central)
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17 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Expedia booked me when Value place was already full and had no vacancies. The end result was me having to book a different hotel in addition to Value Place. With the extra costs of the second hotel, I had to downgrade my room from a 2 bed to a single to afford it.The front desk girl Giovanna made up for... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Phoenix, Arizona (Central), responded to this review

First I'd like to apologize that we did not have a room available for you. Thank you for taking the time to let us know how we can improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 3, 2015 via mobile

Although I reserved a non smoking room,the day of my arrival one was not available.The young hispanic lady at the front desk assured me the smoking room would not reek of cigarettes,so I took the room.Well the room did infact smell of cigarettes.So I decided to get my money refunded.If it wasn't for your friendly housekeeper Erica,speaking up and suggesting... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Phoenix, Arizona (Central), responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015 via mobile

I would like to say staying at value place was enjoyable experience . the staff troy - manager always greets u with a smile and always willing to make sure ur stay is the best Ericka - housekeeper cleans ur room excellent and always makes sure room is spotless she is very good at her job Tabitha - desk is... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Phoenix, Arizona (Central), responded to this review

We love hearing back from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return. More 

1 review
5 of 5 stars Reviewed May 13, 2015 via mobile

I enjoyed my stay at Valueplace.Staff was extremely friendly and very attentive to my needs.The housekeeper Erika was awesome,during the month that I was there she did an outstanding job when cleaning my room.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Phoenix, Arizona (Central), responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon. More 

Bellevue, Nebraska
1 review
5 of 5 stars Reviewed May 7, 2015

I stayed at this hotel nearly the entire month of March 2015 (3-29 Mar). I totally enjoyed this location, the entire staff was extremely helpful, especially Tabitha. I had many questions about the hotel and area, all of which she happily answered. Most helpful was her telling me how to get to and from the airport to pick up my... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Phoenix, Arizona (Central), responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

Rancho Cucamonga, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

I researched low cost, basic extended stay hotels and selected this one over InTown Suites. I got their updated studio on the 4th floor and so nice and quiet for the price! I was facing the freeway but didn't hear a thing with their sound proof window! The bed was so comfortable and staff so friendly! I hated to leave... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Phoenix, Arizona (Central), responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

El Paso, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed February 27, 2015

My husband and I recently stayed here for 11 nights, while remodeling my sister-in-law's home. We loved it!!!!!! Lance was very attentive and great with our check in process and Dan, is a sweetheart when we needed to add two more days he made it easy and was there if we needed anything after hours... We will be back in... More 

Was this review helpful? Yes
Decatur, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 25, 2014 via mobile

I have been staying at this hotel off and on since August of 2011. The Property Manager Lance is very courteous, compassionate and professional. The staff if very personable. Especially, Tabitha. She is hilarious. She's like your little cousin/sister who plays particle jokes on you all of the time!!!!

Was this review helpful? Yes 2
Sean A, Manager at Value Place Phoenix, Arizona (Central), responded to this review

We are glad to hear you have enjoyed a returned visit to Value Place. Returning guest, like yourself, are the sole purpose of our mission to create the ideal hospitable environment. Thank you for the taking time to let us know how we are doing. We are delighted to have you as customer and can't wait to have you back... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 30, 2014

I had the pleasure of meeting one of the rudest person on the planet... Tabitha. She is very mean and nasty. I watched her rudely put a potential guest on hold while she helped another guest and when it came to be my turn, i told her she could help the person that was STILL on hold and she shrugged... More 

Was this review helpful? Yes 4
Sean A, Manager at Value Place Phoenix, Arizona (Central), responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might of encountered during your stay with us. More 

Marengo, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 28, 2014

I went to Phoenix on business. I worked all day then went back to my hotel to check in. I walked in and they took my credit card and checked me in. After they checked me in, they explained the rules. No working on cars in the parking lot, no selling drugs in the parking lot, etc. I have never... More 

Was this review helpful? Yes 3
Sean A, Manager at Value Place Phoenix, Arizona (Central), responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best. More 

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