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Extended Stay America - Phoenix - Peoria

2.5 of 5
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7345 West Bell Road, Peoria, AZ 85382
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Extended Stay America - Phoenix - Peoria
Best prices for: 1 room 1 guest
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Ranked #8 of 9 Hotels in Peoria
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67 reviews from our community

Traveler rating
    19
    14
    13
    5
    16
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16
12
13
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We just completed a ten day stay at this property while attending Spring Training games. We were very happy with our choice from the moment we checked in. Shawna, the general manager, greeted us warmly and asked about any needs we might have during our stay. Since this was our first Extended Stay experience, we were pleased with all the... More 

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Chino, California
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I chose this location because a family emergency forced me to find a pet friendly location. Yes, pet friendly for an additional $25 a night. I never paid this before at a pet friendly location. If this property was other than in a heavy restaurant, mall shopping area, it worth at best, half as much per night. The blanket had... More 

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Maryville, Missouri, United States
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What makes this motel very good instead of average is the price. In this area with spring training going on the price for a weeks worth of rooms cannot be touched. Just keep in mind everything else about this motel is just average.

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Winnipeg
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

I stayed here for 3 nights in February. Very nice clean hotel. It is great to have a full sized fridge in the room as well as cooking facilities so you are not dependant on restaurants. My only complaints are minor, lacking in some amenities. No ice machine!! Had to go to the gas station and buy a bag of... More 

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Manager_11525, General Manager at Extended Stay America - Phoenix - Peoria, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that you were unsatisfied with our amenities. Still, it is great to hear that our hotel met your expectations in cleanliness and convenience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

Friendswood, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 17, 2015

I was moved from the Deer Valley location because they oversold. They di comp me one night out of four. Typical Extended Stay. The kitchen has nothing in it and they charge for every little thing. Coffee pot? charge Coffee for the pot? charge No silverware, no cups, nothing. Real internet? Charge. The free version was almost unusable. In a... More 

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Manager_11525, General Manager at Extended Stay America - Phoenix - Peoria, responded to this review

The team and I read your comments about your stay with us. I sincerely apologize that you were misinformed about our kitchen items. These items are available upon request at the front desk at no charge to the guest. I am glad to hear that our location being close to restaurants and shopping was suitable for you. To make sure... More 

Greensboro, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed here for 2 nights very nice location and area. Checking in and out was very easy since I made the reservations on hotels.com. Staff was very helpful and knowledgeable. Felt very safe and rooms were clean and extra quiet. Great coffee and breakfast snacks. Thank you for everything. I would stay again when visiting Peoria, AZ

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Phoenix - Peoria, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that our hotel exceeded your expectations in both cleanliness and friendliness. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

1 review
3 of 5 stars Reviewed January 7, 2015 via mobile

I had a very nice stay. Checking in was easy and hassle free. Checking out was the same. They had quick grab and go snack bar. The only thing I would recommend is a better Towel Service, towels were very hard not soft. Also I did care that they did come and replace them. Other then that very nice.

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Top Contributor
185 reviews 185 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed here for 1 week and really enjoyed it. Great staff and very convenient to all restaurants and Arrowhead mall. Really good coffee in morning and pretty quiet. Ask for 3rd floor for extra quiet. Hotel has laundry facilities and nice outdoor gazebo and walking trail.

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Mankato, Minnesota
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 7, 2014

It's 5:45 am, there is a jackhammer being used outside my window. Come on. There should be a city ordinance requiring construction workers creating "excessively loud noise" begin after 7:00 or 8:00 am.

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Phoenix - Peoria, responded to this review

I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that there was a severe noise disturbance so early in the morning. To prevent this from happening again, my team will make sure all construction workers are limiting their noisy work to later hours in the day. Thank you very much for providing us... More 

Peoria, Arizona
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 25, 2014

Stayed with my son/grandson and my grandson was brutalized by the ravenous bed bugs. Left hotel at once and their response was "our insurance company(AIG) will contact you". Sure. Poor overall response from upper management(CEO) no response. Photo's available upon request

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Phoenix - Peoria, responded to this review

Thank you for taking the time to post a review of our hotel. I apologize for the cleanliness issues you experienced during your visit with us. This is unacceptable and we are very sorry for your experience. Thank you for bringing this to our attention. Please know that we will be taking the necessary actions to ensure this does not... More 

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