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Holiday Inn Express Hotel & Suites, Peoria

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16771 N 84th Ave, Peoria, AZ 85380
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Holiday Inn Express Hotel & Suites, Peoria
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Holiday Inn Express Hotel & Suites, Peoria
Holiday Inn Express Hotel & Suites, Peoria
Holiday Inn Express Hotel & Suites, Peoria
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64 reviews from our community

Traveler rating
    14
    22
    15
    9
    4
See reviews for
24
17
4
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Arizona
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great place to stay. The staff was amazing. They were accommodating, caring, and super friendly. We came to phx to celebrate my 6 year old birthday at the Wild Life Zoo. We needed a place to have a small party, and they let us set up in the breakfast area. He had an awesome birthday. The room... More 

Was this review helpful? Yes
Leilani H, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

We are very happy you had a great stay and that your son had a great birthday! We hope you come see us after the renovation so you can see all the changes we are making to our property. More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the second time in January. The location of the hotel is wonderful. Close to everything...numerous restaurants, shopping, and the 101 loop. The hotel is in need of upgrades however the staff is most accommodating and our room was clean.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here will attending three different spring training games. This is a good location, close to Surprise, Scottsdale and Mesa. There is a Cracker Barrel right next door, but the breakfast they had was very good.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

I live in NY. I have stayed at this hotel to visit my mom, some times I was here every two weeks. The staff become my AZ family, Wanda at the front desk would send me Christmas card from the Holiday Inn. This final stay my mom was dying on hospice, it was over a 6 weeks. I would come... More 

Was this review helpful? Yes 1
Fort Worth, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 18, 2015

We stayed here for 5 nights to attend Spring Training games in the area. The location is wonderful. Close to everything you could need. Before i give my impressions of the hotel it is important to add that while we were there a poster went up in the lobby with pictures and diagrams of the updates that are planned for... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Dear texasmom47, Thank you for your feedback and for choosing our hotel. I appreciate the compliments on the location and the breakfast selection provided. However, we apologize that the appearance of the hotel did not meet your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to... More 

1 review
5 of 5 stars Reviewed March 13, 2015 via mobile

The help really cares . Would stay here again. Clean and quiet. The location of the hotel is second to none... Very close to the local ballparks and lots of good chain and local restaurants. Breakfast is what it is, not bad but not great. Still would recommend this hotel mainly because of the great location and friendly staff.

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Salt Lake City, Utah
Top Contributor
414 reviews 414 reviews
53 hotel reviews
248 helpful votes 248 helpful votes
3 of 5 stars Reviewed March 8, 2015

They had a great breakfast with many different options. The rooms were clean and not too noisy. The internet however was terrible. The speed was beyond slow. I don't get why there are some hotels that don't understand the importance of a fast internet when clearly most people are there for business and need a reliable service. Time to get... More 

Was this review helpful? Yes
Leilani H, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

I do apologize that the internet was not fast enough for you but we are in the middle of upgrading it. We are also about to launch a full renovation and hope that you will give us another try and see all the changes we will have made. More 

Calgary, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 7, 2015

For the most part, we enjoyed our stay at this hotel. Every staff member we had contact with was unusually friendly and helpful. This is a rare occurrence on a multi-day stay. The breakfast went well with all dishes being continually filled. Noise was our only problem. The traffic noise was very loud and started early, about 5:00 AM. Bring... More 

Was this review helpful? Yes
Leilani H, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

I do apologize for any problems you had during your stay but hope our amazing customer service made up for it. I can't move the hotel but will look into options for the guests and value your input. More 

1 review
5 of 5 stars Reviewed February 27, 2015

the staff was more than helpful couldn't have been more accommodating if I had known them personally I was there a week they made me feel at home and very welcome they went above and beyond to make sure I was comfortable during my stay I would definitely give this place two thumbs up and next time I'm in Arizona... More 

Was this review helpful? Yes
Leilani H, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

I am so happy to hear that you had an amazing stay at our hotel. We are going through a full renovation to our property in June and hope you can come see the changes we have made. More 

Lebanon, Ohio
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 20, 2015

The first thing that went wrong - I was not given the room I booked. I booked a King and, while I was traveling alone and had no problem with a double queen/full, it's the principle...I was not given an explanation other than "a mistake was made". Another day a wet washcloth was left in the tub and - the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Dear ncstewart, Thank you for your recent stay with us and reviewing our property. I appreciate the compliments on the breakfast provided and the cleanliness of our room. However, I apologize for the services that you have received which is not up to your par. Kindly be assured that we treat this matter seriously as we always strive to deliver... More 

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