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Holiday Inn Express Hotel & Suites, Peoria

3.0 of 5 16771 N 84th Ave, Peoria, AZ 85380
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Holiday Inn Express Hotel & Suites, Peoria
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Holiday Inn Express Hotel & Suites, Peoria
Holiday Inn Express Hotel & Suites, Peoria
Holiday Inn Express Hotel & Suites, Peoria
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54 reviews from our community

Traveler rating
    10
    20
    11
    9
    4
See reviews for
21
15
4
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (54)
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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 8, 2014

We stayed in a "suite" and the cost didn't equsl the room in any way! There were no plug-ins in the bathroom, only 2 trash canisters, no hair dryer and the worst internet service of any similar hotel we've stayed in. The rooms were clean and we didn't smell anything bad as others have talked about. We won't be staying... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Dear Debra B, Thank you for taking the time to review our property. I am pleased to hear that you found the room accommodations clean. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel in the area. It seems that we were not able to execute an exemplary hotel... More 

Rio Rancho, New Mexico, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 27, 2014

While I can agree with the previous entries about the breakfast food being good. The size of the dining room is insufficient for the number of rooms/people that stay here on a nightly basis. The carpet both in the hallway and the room were horribly worn-out. The bathtub drain was very slow, let's put it this way. By the time... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Dear trucktech505, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We have sent... More 

Fontana, California
Top Contributor
67 reviews 67 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 2, 2014

We stayed here 1 night and 1 night was more than enough. This is probably the most run down HI we have ever stayed at. Amazingly enough the bed was comfortable despite the worn and torn bedding. The towels were dingy and old and the carpet is in desperate need of being replaced. The one good thing I have to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Dear KandBsALT, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the condition of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any... More 

1 review
5 of 5 stars Reviewed September 11, 2014

Haven't stayed yet as our 3 rooms are booked for next week... However, Actually called in tonight to add 3rd room and was informed that existing reservations for 2 rooms with double beds were not in system and canceled online. No online reservations were made by me. So, after going in panic mode because this was all for our daughter's... More 

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Leilani H, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Thank you for the wonderful comments about my staff it is always a pleasure to hear how great their customer service skills are. Hope you enjoyed your stay with us. More 

Santa Paula, California
Top Contributor
54 reviews 54 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 2, 2014

The hotel was pretty run down and in general disrepair but that would not have been unbearable if not for the mystery smell. After the first day a bad smell (think pet "accident" or worse) developed. The scent was strong yet it permeated the entire floor! Guests notified management who finally came around looking for a source and finding none.... More 

Was this review helpful? Yes
Leilani H, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Sorry to hear your experience with us was not up to standard we are very excited of our upcoming renovation and hope that you will be coming to see us in the future. More 

Tustin, California, Usa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

We stayed in two suites since there were 10 of us. It was nice to have a separate bedroom from the living area. Large bathroom was a plus. Continental breakfast was really good with hot food, eggs, breakfast meats, etc.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Dear L B, Thank you for your staying with us. We continually strive to provide the best customer experience for valued guests, like you, and I am happy to read that from the rooms, amenities, and food selections, we made it possible. We appreciate the feedback we receive and welcome any opportunity to improve. Thank you for staying and we... More 

Top Contributor
108 reviews 108 reviews
55 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed August 13, 2014

Stayed here for 9 nights for the USA baseball tourney in June. Didn't pick this hotel. It was the team hotel, so we had to stay here. It was decent. Clean. the staff worked hard to meet the needs of guests. Not an easy job with so many teenage boys! The parking in back was not safe. Read reviews about... More 

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Leilani H, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Thank you for taking the time to post your comments hope to see you next year More 

South Barrington, Illinois
Top Contributor
80 reviews 80 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed July 16, 2014

It is irrelevant that the hotel is now under new ownership or that the hotel is soon to be remodeled. My money was spent prior to any modifications. Cracked vanity, cracked floor tiles, cracks in bathtub, toilet keep running but fixed, soiled carpet, actually charged for incidentals and after a week, still not credited back, With that said, I have... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

Dear BAD-UNCLE-DAVE, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Pleasanton, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2014

Stayed for four nights. Very convenient location close to many eating places. The room was spacious, clean and well equipped including a mini-fridge, microwave and wet bar. The ceiling fan was a pleasant surprise and while the A/C worked fine we also liked having the ceiling fan There were plenty of power outlets and the wireless internet was very reliable.... More 

Was this review helpful? Yes
Melissa B, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this review

I am delighted to hear that you enjoyed your stay with us, and hope to see you again in the future. Melissa Barney General Manager More 

Pearland, Texas
1 review
5 of 5 stars Reviewed May 1, 2014

Stayed at this hotel for 4 nights in the end of March at the end of Spring Training. Great location, easy access to the highways, lots of restaurants In and Out burger just down the street! . The room was clean, the staff was helpful and friendly. They offered free breakfast and free computer and printer in the lobby. Would... More 

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Additional Information about Holiday Inn Express Hotel & Suites, Peoria

Address: 16771 N 84th Ave, Peoria, AZ 85380
Phone Number:
Location: United States > Arizona > Central Arizona > Peoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hotel & Suites, Peoria 3*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Hotel And Suites, Peoria
Holiday Inn Peoria
Peoria Holiday Inn

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