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Hampton Inn Phoenix / Glendale / Peoria

Certificate of Excellence
2.5 of 5
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8408 West Paradise Lane, Peoria, AZ 85382
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Hampton Inn Phoenix / Glendale / Peoria
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Ranked #2 of 9 Hotels in Peoria
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Scott N honolulu, United States
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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honolulu, United States
1 review
5 of 5 stars Reviewed 1 week ago

always a excellent stay. i have never had anything but a great experience at hamptons. i have stayed in peoria and in san diego locations. i highly recommend for a excellent value. hilton honors is also a plus

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear Scott N, Thanks so much for your loyalty to the Hampton brand and lovely review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again soon. Sincerely, Ken Jacobs Guest Relations More 

Brentwood, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I had reservations in a hotel that ended up being very musty and 'unlivable' for our 9 day stay. We contacted the Hampton Inn in Peoria late that evening with the hopes of moving our reservation there. Noah, who was the staff member that night, was in the middle of checking in a baseball team and promised... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear Kathy W, Thanks so much for sharing your nice comments about your recent stay with us. I'm glad we exceeded your expectations and that you found us to be a good value. Noah is terrific and inspires all of us to do our best with every guest, every day. I'll make sure he is properly recognized for being mentioned... More 

Long Beach, California
Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We were in Peoria, AZ for 3 nights and the Hampton was one of the hotels that we stayed in. The gentleman working the desk in the evening that we arrived was very friendly and courteous. Our room was very nice, comfortable and clean. Breakfast the next day was fresh and good. Wifi connection in your room. The exercise room... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear 55Bud, Thanks for staying with us and posting your candid comments. Guest comfort and safety are top priorities for us and we take these responsibilities very seriously. I'm sorry if you were unhappy with the whirlpool and apologize for any disappointment you experienced. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Charleston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I needed a place my husband and I , two adult children and several other family members could book nice yet affordable rooms together near where my parent's live in Sun City, as we were heading to town to help them celebrate their 60th wedding anniversary. The Hampton Inn came through with clean rooms including coffee makers, mini frig and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear Julia O, Thanks for choosing our hotel during your recent family gathering and celebration. We know how important it is to be able to spend quality time toghether so you can bond and create new memories to be cherished for many years to come. I'm glad you were happy with the service and accommodations we provide and appreciate your... More 

sville
1 review
3 of 5 stars Reviewed 3 weeks ago

Sewer gas oders through out hotel. Slick bath tubs. Better hang on to something while showering. Breakfast hot bar food is low quality. Good coffee, muffins, yogurt though. Hot tub outside was way too hot to use.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear Dennis O, I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We... More 

Lisbon, Portugal
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed in Peoria several times on comfort inn, residence inn, etc. I would say that Hampton inn has the same facilities and room space but the servicing is bad. One night I got to the room tired and the bed was not made. There was a message over the bed saying I left a t shirt over it... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear rui21, Thank you for sharing comments about your recent stay with us. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and apologize that this was not the case with you. I will use your review in discussions and training to improve our operation so this does not recur. I... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Upon Check in at the Peoria, AZ, Hampton we were greeted by Noah Schumate. Noah put us at ease, as he checked us in. Noah made us fee like we were old friends, as he gave us his complete attention. As he spoke we felt more like old friends meeting again and he listened to our questions as if we... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear Patrick G, Thanks for choosing our hotel for your recent stay here in Peoria. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the... More 

Tucson, Arizona
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed May 25, 2015

As usual the Hampton staff were friendly, helpful and welcoming. You can't beat the price and free breakfast. I love a 5 star hotel but often stay at the Hampton Inn. Visiting Glendale? I suggest staying at Hampton Inn.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear Deb W, Thanks for your loyalty to the Hampton family of hotels and for staying with us and posting your nice comments and 5 star rating. I'm glad you found us to be a good value and that we met your lodging needs. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relatoins More 

Ann Arbor, United States
1 review
5 of 5 stars Reviewed May 14, 2015

Brief weekend stay for work was wonderful. I felt safe and the accommodations were clean and beautiful. I also had the opportunity to utilize the conference room for an impromptu meeting. I would definitely stay here again in the future!

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear Margarita V, Thanks for choosing our hotel and posting your comments. Guest safety and comfort are our top priorities, and we take these responsibilities very seriously. I'm glad you were happy with our performance and look forward to serving you here again. Sincerely, Ken Jacobs Guest Relations More 

Johnstown, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 12, 2015

The place is Excellent, clean up-to date rooms. Great staff. Average breakfast. Good exterior and excellent location.. However, the INTERNET IS HORRIBLE - SLOWER THAN DIAL-UP!!!! - and I even paid for the "Premium Internet". I called their tech-support line and the guy was WORTHLESS... he had me move my laptop - even when I had full signal bars. After... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix / Glendale / Peoria, responded to this review

Dear 684darrenh, I am so sorry you had problems with the internet and offer my apologies for the frustration and inconvenience this caused. We'd like to learn more details and hope you will contact the hotel directly or me via kenjacobs@zmchotels.com so we can discuss this further and make amends. I'm glad you were happy with other aspects of your... More 

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