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All 11 Payson hotels

Comfort Inn Payson

2.0 of 5 Motel   |   206 S Beeline Hwy, Payson, AZ 85541 (Formerly Holiday Inn)
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85%
Ranked #5 of 11 hotels in Payson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
tomtinaz Tucson, Arizona
  • Overview
  • Reviews (47)
  • Photos (15)
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47 people have reviewed this hotel

Traveler rating
    21
    19
    1
    5
    1
See reviews for
10
19
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Tucson, Arizona
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here overnight on a trip to northern AZ, and we were not disappointed. The front desk staff were friendly and helpful, and the room was clean, up-to-date, and looked like new. My Choice Privileges diamond elite status was recognized and we were upgraded to a larger room. The breakfast featured sausage and egg patties, as well as waffles,... More

Was this review helpful? Yes
GM9284749800, Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to write this review and share your experience. We are especially happy to share this review with our front desk staff (Greg) who work hard to ensure that you receive a great experience in service and accommodations. We are glad that you were satisfied with the hospitality of our staff and the convenience of... More

Mesa, Arizona
Top Contributor
74 reviews 74 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very well kept motel. Close to shopping, restaurants and attractions (casino, Tonto Natural Bridge, Fossil Creek, Mogollan Rim). The complimentary breakfast was nicely packed with cereals, hot eggs/sausage breads. I don't usually do this but we were 30 minutes early and they went ahead and let us Check in which was nice. We will stay here each... More

Was this review helpful? Yes
gm_az347, General Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

tucson
1 review
4 of 5 stars Reviewed July 17, 2014

We had a one night stay for a family reunion in Payson. The room was nearby. The hotel room was very clean, quiet and roomy. The front desk staff were fine. Would recommend this hotel for single or family stays.

Was this review helpful? Yes
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. Thank you for recommending us. Please advise us of your trip and we will be more than... More

Ascot
Top Contributor
61 reviews 61 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 16, 2014

Despite being on the main highway through Payson this hotel was remarkably quiet - & the road is fairly busy most of the day & evening. There are a few restaurants nearby & a Walmart a few blocks away. Room was good & despite the breakfast area being fairly small the brekky was good.

Was this review helpful? Yes
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

We appreciate you giving your feedback about your experience. It is so nice to hear such a wonderful review about our Hotel. It is our goal to provide the best lodging experience to our valued guests. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service. Thank you... More

Phoenix,AZ
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

The remodeling and style upgrades at this location still feel surprisingly new, and make a great impression for a Comfort Inn. The king bed was very "comfort"able....we slept like babies! The flat-panel TV was large and actually delivered HD programming, which I was skeptical about before arriving. There was always hot coffee in the lobby,and the morning breakfasts, while nowhere... More

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

It is so nice to hear such a wonderful review about our Hotel. Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It feels so great to hear that you had enjoyed all our amenities. We hope that you will... More

1 review
5 of 5 stars Reviewed April 18, 2014 via mobile

All the staff was great the manger was the best and I just love the friendly service I got from mike lechaix they were very helpful when I need help to get around the area I wish I could of taken them home with because by the time I left I felt they were my friends

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. How lovely to hear how you appreciate our staffs. I will surely share your comments with them especially to Mike Lechaix. They will surely be happy to hear it! Please advise us of your trip and we will be more than... More

Orlando, Florida
1 review
5 of 5 stars Reviewed March 23, 2014

I stayed at the Comfort Inn Payson, AZ for business March 2014. Barbara and Mike went above and beyond to help me the day of my departure due to some technical difficulties with printing my boarding pass. They were friendly and helpful - truly displayed the highest level of customer service! Keep up the great work! I will recommend this... More

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

We appreciate you giving your feedback about your experience. It is so nice to hear such a wonderful review about our Hotel. On behalf of Barbara and Mike, and all the staffs we have, I would like to say that we really appreciate your feedback. It is our pleasure to help you to the best of our ability. Your comments... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 23, 2014

We are on the third floor in a room with two double beds. The beds and bedding are relatively new and very comfortable. We brought deserts back after going out to dinner, and it was nice to have the fridge on and a microwave. The tub doesn't drain well....but would stay here again.

Was this review helpful? Yes 1
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for finding the time to share about your stay. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. We hope that you will be more satisfied on your next stay should you decide to... More

Fair Play, Mo
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2014

Over All...Excellent Experience. Had some difficulties with Choice Privileges in rescheduling. But with the TREMENDOUS help from PAULINE, she got them straightened out. Thanks to her we saved 16k points!!! Can't thank her enough. Everyone was very friendly and helpful. We had stopped at front desk on our departure and staff brought my husbands shirt he had left in closet... More

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. And I am so glad that our staffs, especially Pauline helped you out with all your concerns.... More

Denver, Colorado
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 4, 2014

The street entrance is very high and can scrape your car under carriage. When we mentioned this at check in - the male employee stated - "tell the City, it's their property." When we asked about posting a Warning SIGN - he said the City won't allow it. A female employee overheard the conversation and did at least suggest exiting... More

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to write your review. We appreciate you giving your feedback about your experience. We thank you for your advice for our readers as well to be careful about the street entrance. I am happy to hear that one of our staffs helped you with this problem. We hope that you will be more satisfied... More

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Additional Information about Comfort Inn Payson

Address: 206 S Beeline Hwy, Payson, AZ 85541 (Formerly Holiday Inn)
Phone Number:
Location: United States > Arizona > Payson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Payson 2*
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Also Known As:
Holiday Inn Payson

15 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Payson is nestled among the Ponderosa pines and clean air of the Mogollon Rim. We are a short drive from Phoenix. The Tonto Natural Bridge, camping, hiking, fishing, hunting and boating areas are all in the area. The Comfort Inn-Payson hotel offers guest rooms with wireless Internet access. The hotel is 100% non-smoking! We are the only hotel in town with an elevator. We offer roll-aways at a nominal fee and cribs for no charge. We have cable TV with HBO. Without exception, the breakfast bar is the best in Payson. Our biggest asset is our homelike atmosphere which has people returning from the hustle and bustle of bigger towns time after time. **We are a non-smoking and pet free hotel** ... more   less 
Number of rooms
42

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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