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Comfort Inn Payson

2.0 of 5 206 S Beeline Hwy, Payson, AZ 85541 (Formerly Holiday Inn)
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Certificate of Excellence 2014
Comfort Inn Payson
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Comfort Inn Payson
Comfort Inn Payson
Comfort Inn Payson
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51 reviews from our community

Traveler rating
    23
    20
    2
    5
    1
See reviews for
11
19
3
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (17)
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Avondale, AZ
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Overall a good experience. Probably the best hotel for the non-tourist/business traveler in the area. Clean. Quiet. Smaller rooms than some. More than sufficient for my travel needs with my spouse. We did not use the breakfast on this trip but did use the tea/coffee beverages that were available in the lobby.

Was this review helpful? Yes
GM9284749800, Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to review our property. We are thrilled to see that you enjoyed the cleanliness and quietness of our hotel. Thank you for considering us to be probably the best hotel for the non-tourist/business traveler in the area. Thank you for your kind words. It was a pleasure to serve you, we hope to see... More 

Fishers, Indiana
1 review
5 of 5 stars Reviewed October 31, 2014

I stayed at this hotel on Oct 21st and had an excellent experience. The room was very spacious and clean, the lobby and common areas were very well kept also. The front desk clerk was very friendly ( I wish I remembered her name) and gave us restaurant recommendations as well as, information about the area. Plus they had the... More 

Was this review helpful? Yes
gm_az347, Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to complete the Tripadvisor review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

1 review
5 of 5 stars Reviewed September 2, 2014

I am impressed by the customer service I received during my stay at the Comfort Inn hotel during the Labor Day Weekend! I want to acknowledge Kim, the front desk agent for her exceptional customer service and ensuring my hotel stay was the best! As a Real Estate Agent and my back ground in customer service I will always recognize... More 

Was this review helpful? Yes
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I have shared your compliments with our staff (Kim) and thank you for giving me the opportunity to recognize them for... More 

Surprise, Arizona
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 2, 2014

Our small room had one queen bed. It was not comfortable at all. The room was clean however. The evening front desk lady was pleasant and helpful. The morning staff were indifferent! The free breakfast was inadequate The price of this room was way over the top ($150.00) for the quality but we had no choice as our plans were... More 

Was this review helpful? Yes
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. For this reason, our rates are competitive within the area, and I sincerely apologize if you did not receive your money's worth in accommodations and hospitality. We will address the maintenance task right away for the benefit... More 

Tucson, Arizona
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 15, 2014

We stayed here overnight on a trip to northern AZ, and we were not disappointed. The front desk staff were friendly and helpful, and the room was clean, up-to-date, and looked like new. My Choice Privileges diamond elite status was recognized and we were upgraded to a larger room. The breakfast featured sausage and egg patties, as well as waffles,... More 

Was this review helpful? Yes
GM9284749800, Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to write this review and share your experience. We are especially happy to share this review with our front desk staff (Greg) who work hard to ensure that you receive a great experience in service and accommodations. We are glad that you were satisfied with the hospitality of our staff and the convenience of... More 

Mesa, Arizona
Top Contributor
94 reviews 94 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 12, 2014

This is a very well kept motel. Close to shopping, restaurants and attractions (casino, Tonto Natural Bridge, Fossil Creek, Mogollan Rim). The complimentary breakfast was nicely packed with cereals, hot eggs/sausage breads. I don't usually do this but we were 30 minutes early and they went ahead and let us Check in which was nice. We will stay here each... More 

Was this review helpful? Yes
gm_az347, General Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

tucson
2 reviews
4 of 5 stars Reviewed July 17, 2014

We had a one night stay for a family reunion in Payson. The room was nearby. The hotel room was very clean, quiet and roomy. The front desk staff were fine. Would recommend this hotel for single or family stays.

Was this review helpful? Yes
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. Thank you for recommending us. Please advise us of your trip and we will be more than... More 

Ascot
Top Contributor
63 reviews 63 reviews
10 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 16, 2014

Despite being on the main highway through Payson this hotel was remarkably quiet - & the road is fairly busy most of the day & evening. There are a few restaurants nearby & a Walmart a few blocks away. Room was good & despite the breakfast area being fairly small the brekky was good.

Was this review helpful? Yes
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

We appreciate you giving your feedback about your experience. It is so nice to hear such a wonderful review about our Hotel. It is our goal to provide the best lodging experience to our valued guests. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service. Thank you... More 

Phoenix,AZ
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

The remodeling and style upgrades at this location still feel surprisingly new, and make a great impression for a Comfort Inn. The king bed was very "comfort"able....we slept like babies! The flat-panel TV was large and actually delivered HD programming, which I was skeptical about before arriving. There was always hot coffee in the lobby,and the morning breakfasts, while nowhere... More 

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

It is so nice to hear such a wonderful review about our Hotel. Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It feels so great to hear that you had enjoyed all our amenities. We hope that you will... More 

1 review
5 of 5 stars Reviewed April 18, 2014 via mobile

All the staff was great the manger was the best and I just love the friendly service I got from mike lechaix they were very helpful when I need help to get around the area I wish I could of taken them home with because by the time I left I felt they were my friends

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. How lovely to hear how you appreciate our staffs. I will surely share your comments with them especially to Mike Lechaix. They will surely be happy to hear it! Please advise us of your trip and we will be more than... More 

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Additional Information about Comfort Inn Payson

Address: 206 S Beeline Hwy, Payson, AZ 85541 (Formerly Holiday Inn)
Phone Number:
Location: United States > Arizona > Payson
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Payson 2*
Number of rooms: 42
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Also Known As:
Holiday Inn Payson

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