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All 11 Payson hotels

Comfort Inn Payson

2.0 of 5 Motel   |   206 S Beeline Hwy, Payson, AZ 85541 (Formerly Holiday Inn)
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83%
Ranked #5 of 11 Hotels in Payson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Kerry H
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49 reviews from our community

Traveler rating
    22
    19
    2
    5
    1
See reviews for
10
19
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago

I am impressed by the customer service I received during my stay at the Comfort Inn hotel during the Labor Day Weekend! I want to acknowledge Kim, the front desk agent for her exceptional customer service and ensuring my hotel stay was the best! As a Real Estate Agent and my back ground in customer service I will always recognize... More

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Surprise, Arizona
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our small room had one queen bed. It was not comfortable at all. The room was clean however. The evening front desk lady was pleasant and helpful. The morning staff were indifferent! The free breakfast was inadequate The price of this room was way over the top ($150.00) for the quality but we had no choice as our plans were... More

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Tucson, Arizona
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here overnight on a trip to northern AZ, and we were not disappointed. The front desk staff were friendly and helpful, and the room was clean, up-to-date, and looked like new. My Choice Privileges diamond elite status was recognized and we were upgraded to a larger room. The breakfast featured sausage and egg patties, as well as waffles,... More

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GM9284749800, Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to write this review and share your experience. We are especially happy to share this review with our front desk staff (Greg) who work hard to ensure that you receive a great experience in service and accommodations. We are glad that you were satisfied with the hospitality of our staff and the convenience of... More

Mesa, Arizona
Top Contributor
74 reviews 74 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 12, 2014

This is a very well kept motel. Close to shopping, restaurants and attractions (casino, Tonto Natural Bridge, Fossil Creek, Mogollan Rim). The complimentary breakfast was nicely packed with cereals, hot eggs/sausage breads. I don't usually do this but we were 30 minutes early and they went ahead and let us Check in which was nice. We will stay here each... More

Was this review helpful? Yes
gm_az347, General Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

tucson
1 review
4 of 5 stars Reviewed July 17, 2014

We had a one night stay for a family reunion in Payson. The room was nearby. The hotel room was very clean, quiet and roomy. The front desk staff were fine. Would recommend this hotel for single or family stays.

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GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. Thank you for recommending us. Please advise us of your trip and we will be more than... More

Ascot
Top Contributor
62 reviews 62 reviews
10 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed June 16, 2014

Despite being on the main highway through Payson this hotel was remarkably quiet - & the road is fairly busy most of the day & evening. There are a few restaurants nearby & a Walmart a few blocks away. Room was good & despite the breakfast area being fairly small the brekky was good.

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GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

We appreciate you giving your feedback about your experience. It is so nice to hear such a wonderful review about our Hotel. It is our goal to provide the best lodging experience to our valued guests. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service. Thank you... More

Phoenix,AZ
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

The remodeling and style upgrades at this location still feel surprisingly new, and make a great impression for a Comfort Inn. The king bed was very "comfort"able....we slept like babies! The flat-panel TV was large and actually delivered HD programming, which I was skeptical about before arriving. There was always hot coffee in the lobby,and the morning breakfasts, while nowhere... More

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GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

It is so nice to hear such a wonderful review about our Hotel. Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It feels so great to hear that you had enjoyed all our amenities. We hope that you will... More

1 review
5 of 5 stars Reviewed April 18, 2014 via mobile

All the staff was great the manger was the best and I just love the friendly service I got from mike lechaix they were very helpful when I need help to get around the area I wish I could of taken them home with because by the time I left I felt they were my friends

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. How lovely to hear how you appreciate our staffs. I will surely share your comments with them especially to Mike Lechaix. They will surely be happy to hear it! Please advise us of your trip and we will be more than... More

Orlando, Florida
1 review
5 of 5 stars Reviewed March 23, 2014

I stayed at the Comfort Inn Payson, AZ for business March 2014. Barbara and Mike went above and beyond to help me the day of my departure due to some technical difficulties with printing my boarding pass. They were friendly and helpful - truly displayed the highest level of customer service! Keep up the great work! I will recommend this... More

Was this review helpful? Yes
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

We appreciate you giving your feedback about your experience. It is so nice to hear such a wonderful review about our Hotel. On behalf of Barbara and Mike, and all the staffs we have, I would like to say that we really appreciate your feedback. It is our pleasure to help you to the best of our ability. Your comments... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 23, 2014

We are on the third floor in a room with two double beds. The beds and bedding are relatively new and very comfortable. We brought deserts back after going out to dinner, and it was nice to have the fridge on and a microwave. The tub doesn't drain well....but would stay here again.

Was this review helpful? Yes 1
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for finding the time to share about your stay. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. We hope that you will be more satisfied on your next stay should you decide to... More

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Additional Information about Comfort Inn Payson

Address: 206 S Beeline Hwy, Payson, AZ 85541 (Formerly Holiday Inn)
Phone Number:
Location: United States > Arizona > Payson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Payson 2*
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Also Known As:
Holiday Inn Payson

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