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Kohl's Ranch Lodge

#1 of 11 Hotels in Payson
Certificate of Excellence
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202 South Kohl's Ranch Lodge Road, HC-2, Box 96K (mail), Payson, AZ 85541
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Kohl's Ranch Lodge
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250 Reviews from our TripAdvisor Community

Traveler rating
    91
    95
    31
    18
    15
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72
122
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Kohl's Ranch Lodge
See the most recent reviews
Tucson, Arizona
Top Contributor
50 reviews 50 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 21, 2013

First I will provide our evaluation of the lodge then I will provide info on the restaurant. On a scale of 1 to 10, The Staff all earned a 10. Every contact was excellent. They could not have been more friendly and helpful, this includes the Desk Clerks, the maintenance persons and the Housecleaning. We would give the Room would... More 

Was this review helpful? Yes 3
Gilbert, Arizona
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2013

My daughter and I spent our Spring Break vacation in Payson from Wed 3/13-Sat 3/16. We stayed in a studio and the room was great! It had a small kitchen area that had everything you need to cook but the food! The bathroom was very clean (including the shower curtain). I am usually someone that puts a few layers of... More 

Was this review helpful? Yes 3
Glendale, Arizona
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 17, 2013

My husband & I spent the weekend here & really enjoyed the lodge & surrounding area. The Lodge is rustic yet modern. Front desk personnel were friendly & helpful. The lobby is attractive & there were always people sitting around the fire. The rooms are not fancy but clean & comfortable. I liked the gas fireplace & the rocking chairs... More 

Was this review helpful? Yes 1
diamondresorts, Owner at Kohl's Ranch Lodge, responded to this review

We are happy to read that you had a relaxing and enjoyable stay here with us, thank you for your words of appreciation. We are slightly surprised to read that you have not been fully satisfied with the quality of pillows as most of our guest comment they would not mind taking them home, however we are glad this has... More 

Phoenix
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 21, 2013

My wife and I stayed at Kohl's Ranch last weekend and had a great time. The food was excellent and the atmosphere was wonderful. I would classify this as a "rustic" resort (i.e. not the Ritz) but the pricing was very affordable and the staff was friendly. The area offers something for everyone (fishing, hiking, horseback riding to name a... More 

Was this review helpful? Yes 5
Surprise az
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2013

We stayed feb 14th 2013 to the 17th for our wedding anniversary. Friendly awesome staff. Good food! The environment is so cozy and welcoming. We are for sure booking again to bring our kids and other family member this year. We stayed in a a studio it was nice and clean!

Was this review helpful? Yes 4
diamondresorts, Manager at Kohl's Ranch Lodge, responded to this review

It is important to us to create a relaxing “home-like” atmosphere at Kohl’s Ranch Lodge and we are delighted to read that you have enjoyed your stay at our resort. Thank you for your feedback; we hope to see you again soon! More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2013

My husband and I stayed at Kohl's Ranch this past weekend and it was terrific! We stayed in a Studio room, nothing fancy but clean and comfortable. Everyone is very friendly! We had dinner and breakfast at the restaurant and the service was great and the food was very good. Friday night they had all-you-can-eat fish&chip that my husband definiitely... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Top Contributor
92 reviews 92 reviews
16 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed January 22, 2013

I stayed at Kohl's Ranch Lodge in March, and I had a great stay. I chose one of the duplex (maybe it was a triplex) cabins for my stay. The cabin was clean, and we enjoyed it. We had dinner at the Zane Grey dining room, and I had the best BBQ ribs and buttermilk biscuits I've ever had (shhh... More 

Was this review helpful? Yes 2
diamondresorts, Manager at Kohl's Ranch Lodge, responded to this review

Thank you for sharing your thoughts about your March 2012 stay here at Kohl’s Ranch Lodge. We were very delighted to hear that our accommodations and food served at our Zane Grey dining room met, if not exceeded your expectations. The tips you provided for future guests is also much appreciated. We hope to see again soon when you have... More 

Lawrence, Kansas
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 10, 2013

We stayed at the Kohl's Ranch Lodge over Christmas this year. The location is approx. 18 miles from Payson, Az and located in the Tonto National Forest. The setting of the Ranch is remote, yet you have easy access to Payson. The Ranch has a motel side as well as several cabins on the property. We were located in the... More 

Was this review helpful? Yes 4
diamondresorts, Owner at Kohl's Ranch Lodge, responded to this review

We’re delighted to read that you enjoyed your recent stay at the Kohl’s Ranch Lodge – thank you for your review! We strive to provide an excellent standard of service to our guests, and we’re really pleased that our team were able to provide you with all the help and information you needed during your stay. We hope that you’ll... More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2013

We just spent a week at Kohl's Ranch and had a lot of fun. It was snowing when we arrived which was amazing since my daughter, her friend, and I have never seen the snow. The cabin was really nice and since we are time share owners, we were able to bring our dog. He truly vacationed with his bed... More 

Was this review helpful? Yes 1
diamondresorts, Manager at Kohl's Ranch Lodge, responded to this review

Thank you for sharing you and your family’s thoughts about your most recent stay here at Kohl’s Ranch Lodge. We were glad to hear that our accommodations, amenities, customer service and staff met, if not exceeded your family’s expectations before arrival. We were also delighted to hear that our staff went above and beyond in providing exception customer service. Please... More 

Gilbert, Arizona
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 4, 2013 via mobile

“What a mismanaged dump" Well we stayed for 5 nights. Umm we were told we would get a fireplace room the morning of arrival. The front desk guy Don was super rude and acted as if i were lying when i told him this. He was a jerk with a chip. He told us we would be fine and that... More 

Was this review helpful? Yes 4
diamondresorts, Manager at Kohl's Ranch Lodge, responded to this review

We are very sorry to hear that your stay here at Kohl’s Ranch Lodge did not meet your expectations, and that you were disappointed with the customer service, accommodations, and amenities. We always strive to deliver exceptional hospitality, genuine customer service, and offer quality accommodations to each guest that stays with us, and we were very concerned after reading your... More 

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