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Kohl's Ranch Lodge

3.0 of 5 202 South Kohl's Ranch Lodge Road, HC-2, Box 96K (mail), Payson, AZ 85541
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Kohl's Ranch Lodge
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Kohl's Ranch Lodge
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223 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

This was a great stay at a resort that I didn't realize had so much history. The staff was great and Gail at the front desk was super at check in with accommodating my handicap in laws with a room. We will be back to check in at an earlier time to really enjoy everything this resort has to offer.... More 

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Phoenix, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great place to stay. Staff was very friendly and helpful. Room was very nice. The area is great too. The gentleman that works there was very courteous and would always ask us if we needed anything, He always kept the fireplace going and was very courteous.

Was this review helpful? Yes 2
Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 26, 2015

We booked four nights, M, T, W , Th thru TripAdvisor. The fine print said we would need to notify them 48 hours in advance of changes or forfeit a night's expense. At check in we informed the desk that we did not want the room for Thursday, as we had an early flight out of Phoenix and decided to... More 

Was this review helpful? Yes 3
Scottsdale, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 20, 2014

Kohl’s Ranch 5 Dec – 12 Dec 2014 Arrived about 5 PM. When we entered The Horton House, we went about turning on and off lights to acquaint ourselves of what controlled what. We could not turn on the lights over the dining table. Also, we discovered there was no ice in the freezer, nor did the ice maker or... More 

Was this review helpful? Yes 4
Phoenix, Arizona
Top Contributor
78 reviews 78 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 19, 2014

We stayed there for several nights. Checking in was a breeze. The staff was very friendly, and helpful with local information. The room was super rustic and clean, just what we hoped to find in the mountains. We loved the individual outside patios, cozy and charming. Perfect for winding down with a night cap while watching the wildlife come to... More 

Was this review helpful? Yes 5
Diamond R, Manager at Kohl's Ranch Lodge, responded to this review

Thank you for sharing your feedback. We are glad to hear you enjoyed our accommodations. We look forward to having you back! More 

Flagstaff, Arizona, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 19, 2014

I had a reservation for two set up over a month in advance. Unfortunately, I ended up arriving and being told that the hotel had overbooked and that I no longer had a room. They offered a room with two twin beds instead of a king. This did not work because I was on a romantic retreat with my fiance... More 

Was this review helpful? Yes 2
Diamond R, Manager at Kohl's Ranch Lodge, responded to this review

Thank you for providing your feedback. While we are not sure of any overbooking issues, please feel free to reach out to our resort to discuss your concerns further. This being said, if there was a fee it would be for an upgraded room reservation. Our team is also looking into your concerns regarding the marketing calls. Rest assured, aggressive... More 

St. George, Utah
Top Contributor
60 reviews 60 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 17, 2014

Stayed 5 nights at Kohl's Ranch via Diamond Resorts exchange on Oct 2014. Resort is generally old western ranch rustic fitting the location well. Grounds are well maintained and public areas are clean and comfortable. Rooms are clean but are in need of remodeling and restructuring the layouts. Current style leaves some comforts lacking. Be better if they could at... More 

Was this review helpful? Yes 1
Diamond R, Manager at Kohl's Ranch Lodge, responded to this review

We appreciate you taking the time to leave feedback on your stay on Trip Advisor. We would like to take this opportunity to advise you and our future potential guests that we are currently focused on several property improvements to enhance and improve our high standards of resort quality. We have already replaced large and small appliances with new ones,... More 

Tucson, Arizona
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2014

My husband and I stayed in a studio for 2 nights and were pleased with our accommodations, everything we needed on a small scale, i.e. dishes for 2, small oven, stove, refrigerator and microwave. We had some trouble with the internet but there is a number they gave us to call and it was taken care of. We loved having... More 

Was this review helpful? Yes 2
Washougal, United States
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

This lovely Ranch style hotel is a favorite of ours when we want to get up to the cooler mountains from the Phoenix area. Not a far drive, and close to all the hiking trails we love to discover. Full of Fall colors right now! The front desk staff are very helpful - from telling you everything you need to... More 

Was this review helpful? Yes 1
Diamond R, Manager at Kohl's Ranch Lodge, responded to this review

Thank you for sharing your thoughts about your recent stay here at Kohl’s Ranch Lodge. We were very pleased to read that our accommodations, amenities, customer service, restaurant, and location exceeded your expectations. Our location is a very popular draw for our guests, and we try to compliment our location, by providing exceptional facilities along with friendly customer service. The... More 

Senior Contributor
40 reviews 40 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 1, 2014

We chose the 2-bedroom cabin with hot tub on the porch overlooking little Tonto Creek near Payson. Our third stay here to watch the spectacular changing leaves on the Mogollon Rim. . The rustic nature of wood cabins steeps you in the ambiance of a Zane Grey novel (from the 1920s and earlier).And yet, the cabin has been refreshed with... More 

Was this review helpful? Yes 3
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Additional Information about Kohl's Ranch Lodge

Address: 202 South Kohl's Ranch Lodge Road, HC-2, Box 96K (mail), Payson, AZ 85541
Location: United States > Arizona > Payson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kohl's Ranch Lodge 3*
Number of rooms: 66
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Also Known As:
Kohl`s Ranch Hotel Payson
Kohls Hotel Payson
Kohls Ranch Lodge
Kohls Ranch Az

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