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Kohl's Ranch Lodge

#1 of 11 Hotels in Payson
Certificate of Excellence
Hotel website
202 South Kohl's Ranch Lodge Road, HC-2, Box 96K (mail), Payson, AZ 85541
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Kohl's Ranch Lodge
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257 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lakeside, California
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We arrived on a Saturday late afternoon at the end of June. The restaurant had prime rib as the special that night. We tried it and it was great. The waitress was very pleasant and attentive. We took a piece of pecan pie back to the room to eat later. It was served with butter pecan ice cream, and I... More 

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tucson
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My adult son and I stayed here for 4 days near the end of June. We had requested a lodge room with 2 beds. They stated they were upgrading those rooms and putting in 1 king bed so I was pleased to get an un renovated one. I think they should keep some with the two bed option for travelers... More 

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Phoenix, Arizona
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted to check out the property before using points to stay here. First I want to say the fish fry on Friday night was five star indeed. Excellent hand battered fish, thin chips as it should be and delicious cole slaw with fresh kale! The prime rib on Saturday was just ok for twice the price. Our room was... More 

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Surprise, Arizona
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I have been Diamond owners since 2007 and have stayed at numerous properties. This ranks slightly above the Bell Rock Inn in Sedona as the worst property we have stayed at. We lasted 3 nights of 7 booked before leaving and coming home instead of 1 night at Bell Rock a few years ago on our anniversary... More 

Was this review helpful? Yes 3
Diamond R, Manager at Kohl's Ranch Lodge, responded to this review

It is with deep regret and sadness to read that your most recent stay here at Kohl’s Ranch Lodge did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest, owner, or member that stays with us, and it is very concerning to us that we did not meet these expectations for... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My hubby , 11 year old daughter and I stayed here June 5-6, 2015. What a great little place. Very clean, friendly and lots of amenities. The heated spa and pool were sparkling clean and just the right temp. Tons of yard games, see pics and beautiful location. Staff was super friendly and welcoming. We will definitely be back again.... More 

Was this review helpful? Yes 2
Tempe, Arizona
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent Memorial Day weekend at one of the cabins on the creek at Kohl's Ranch Lodge in Payson. It was quiet, serene and so many activities on the grounds. There are free pony rides for the little ones, horseback for the big ones, playground, badmitton, horseshoes, bocci ball, barbeque, and western music. The air is clean and the creek... More 

Was this review helpful? Yes 1
Mesa, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The lodge has been well-maintained, and is a great place to revisit an older western-style lodge in a quiet, out-of-the-way location that is still near a town, Payson, with recreational opportunities. The staff was friendly and helpful, and the food in the restaurant was good. One caveat: despite being told the room would be accessible, my friend could not get... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 1, 2015

My wife, daughter, and I had a wonderful stay last week at this resort. In fact, we loved it! The surroundings are beautiful and serene, accommodations clean and comfortable, and the staff were very friendly. They have tons of activities on the premises for free, gas grills for cooking, and they will do a fire for s'mores upon request. The... More 

Was this review helpful? Yes 6
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 21, 2015

I gave this a 3 since I never made it to the lodge, so I don't know if it was good or bad. My GPS, travelling south from Page, AZ, sent me through 75+ miles of bumpy unpaved road in the absolute black of night through the Tonto national forest where there was no cell signal. Eventually - at 2... More 

Was this review helpful? Yes 1
San Diego
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 21, 2015

I chose to stay at Kohl's Ranch based upon reviews in TripAdvisor. My stay here was very disappointing. I had a studio efficiency, which was nothing more than an old hotel room. The only rooms available when I arrived had two double beds, which took up almost all of the room. There was a small table and two straight back... More 

Was this review helpful? Yes 3
Diamond R, Manager at Kohl's Ranch Lodge, responded to this review

Thank you for sharing your experience. Guests are encouraged to voice their concerns to our Front Desk team members at the time of incident. Our team members are encouraged and empowered to do what they can to ensure our guests’ have a wonderful stay. As we are a vacation ownership resort, housekeeping is limited. Guests have the ability to request... More 

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