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All 11 Payson hotels

Majestic Mountain Inn

2.0 of 5 Hotel   |   602 East Highway 260, Payson, AZ 85541
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79%
Ranked #2 of 11 hotels in Payson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Barb J Sun City West, Arizona
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205 people have reviewed this hotel

Traveler rating
    92
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44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Sun City West, Arizona
Top Contributor
208 reviews 208 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I escaped the valley heat for a few days and visited friends in Payson. Not sure where to stay, we did some research on Trip Advisor for the best place to stay. We believe we found it. The Majestic Mountain Inn did not disappoint. We originally booked the King Room with fireplace but on arrival upgraded for... More

Was this review helpful? Yes 1
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. It’s great to hear that you enjoyed the Room size, room décor, and bed comfort as well as the cleanliness of the room. As well, I’m happy that you found your room to be clean and comfortable during your stay with us. The Majestic Mountain Inn Staff... More

Show Low, Arizona
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I love the location. I love the peace and solitude I found while visiting the Majestic, My husband and I had stayed there several years ago, we went on vacation last week and stayed there for two nights, the staff was friendly and helpful. We stayed in two rooms because we stayed Sunday checked out Monday and came back Tuesday,... More

Was this review helpful? Yes 2
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about your experience at our hotel. I am pleased that you enjoyed your stay with us, especially the pool & Breakfast and also the comfort of the room. I will be sure to share your comments with our staff. We hope to see you the next time... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Majestic Mountain Inn for 2 nights for the ASU scrimmage and had a great time! We had a Nice room with a fire place and 2 queen beds that opened to a grassy area that had a nice BBQ area and picnic tables. We were able to grill some steaks one of the nights and dined at the... More

Was this review helpful? Yes
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to write a review about our hotel. I am very pleased to hear that you were able to enjoy our BBQ area while you were with us and that you were happy with the cleanliness of your room as well. I am pleased that you were able... More

Phoenix, AZ
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I have passed this pretty (from the outside) Inn for the last 10 years or so, but never stayed, mostly because we were happy at the Super 8 Motel across the street. We stay in Payson, AZ about 6 times a year, and until recently have been quite satisfied with the Super 8, but lately it has... More

Was this review helpful? Yes 2
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to write a review about our hotel. I apologize that you were not 100% satisfied with your room and your stay. We have replaced the TV that was in the specific room that you stayed in and we have also replaced the shower rod. We will also... More

Saint Marks, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Started out as a pleasant enough stay, until miscommunication regarding checkout date. Had to rush from taking care of some business in Strawberry, AZ to clear room of contents, load into vehicle, only to find out that they were moving us into a room right next to original room (all the while, trying to not be late for an appointment... More

Was this review helpful? Yes 1
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Hello, I would like to apologize that you were not satisfied with your stay. I spoke to my staff member that checked you in and she confirmed that you stated at check-in that you would be departing on Friday, rather than Saturday as you stated in your review. As I explained over the phone, reason for the $30 rate difference... More

Arizona
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Great location with a short drive to stores and restaurants with a serene pool. Very friendly staff. The room was your standard motel room with new paint but old carpet and bedding with some sloppy improvements to the bathroom. Has the potential to be charming.

Was this review helpful? Yes 1
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to write a review regarding your recent stay with us. I am disappointed to hear that you were not 100% satisfied with your stay. If you can kindly email me at majeticmountaininn@outlook.com, I would like to discuss the issues that you experienced that kept you from being... More

Prescott
Top Contributor
78 reviews 78 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 weeks ago

At least for us it didn't. The floors were sticky and dirty, the carpet was old and wavy because it was coming up off the floor. The ceiling fan could not be used because when we turned it on, it practically came off the ceiling like a flying saucer. Our bed was very uncomfortable and the pillows were awful. Parking... More

Was this review helpful? Yes 1
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Dear Valued Guest, I would like to apologize that you were not 100% satisfied with your recent stay. I am sorry to hear that you were unhappy with the mattress and pillows, the mattresses have been replaced within the last year and pillows have been replaced within the last 45 days. The engineer at the hotel is currently checking all... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My husband and I made a trip to Payson in the month of July 2014. We read views online and decided to stay at the Majestic Mountain Inn. Much to our disappointment the room was dirty and the paint on the walls looked like a monkey painted it. The free WIFI didn’t work and when I called the front desk... More

Was this review helpful? Yes 1
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Dear valued Guest, I would like to apologize that you had a bad experience while staying with us. I can assure you that what you experienced is not common. I would like to apologize about the Wi-Fi, sometimes the modem needs to be reset, I have spoke with my staff about your concerns and I can assure you that these... More

Aarhus, Denmark
Top Contributor
75 reviews 75 reviews
30 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed July 25, 2014

We needed a stop-over on our way from Phoenix Airport to Canyon de Chelly and chose Payson because of convenient driving distances. I decided for the Majestic Mountain Inn based on reviews on tripadvisor.com and was not disappointed. The Majestic Mountain Inn is excellent value. The room was large and had a comfortable bed and a nice bathroom. A fridge... More

Was this review helpful? Yes 1
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Thank You for your kind words on your recent review of our Hotel. I am pleased that you enjoyed the large room, bed, bathroom, & Outdoor patio. We take great pride in out Hotel and we are pleased that you enjoyed your stay with us. We hope that you will come and visit us the next time that you are... More

San Jose, CA
Top Contributor
99 reviews 99 reviews
39 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed July 22, 2014

This hotel has great potential but needs some big changes. Our first impression was aa good one, the grounds are nice, good location nice buildings. On closer inspection we found that our room was dirty, dead bugs on the entry way floor, sticky table tops, a front door covered in grime, scuffed walls. The rooms are nicely appointed, with comfortable... More

Was this review helpful? Yes 3
Payson_majestic, General Manager at Majestic Mountain Inn, responded to this review

Thank you for your review of our hotel. I apologize that you were not happy with the accommodations when you were our guest. I would like to take a moment address and offer an explanation for the issues listed in your review, as I did when you checked out of the hotel. The bugs that were on your floor when... More

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Additional Information about Majestic Mountain Inn

Address: 602 East Highway 260, Payson, AZ 85541
Location: United States > Arizona > Payson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Majestic Mountain Inn 2*
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Also Known As:
Majestic Mountain Hotel Payson
Majestic Mountain Payson

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Majestic Mountain Inn welcomes vacationing guests and business persons to Payson and offers exceptional hospitality and impeccable service that will assure a relaxing and memorable experience. Here, the spirit of west beckons the adventurer with endless opportunities to explore the picturesque mountains, streams and canyons.For the business traveler our central location will be a convenient departure point for making calls and a perfect place to relax after a productive days work. Our superb location at the base of the Mogollon Rim is surrounded by stunning natural beauty and has been described as the gateway to the White Mountains. Majestic Mountain Inn is truly a one-of-a-kind Inn. Stay with us and experience the relaxing atmosphere nestled in the midst of the largest Ponderosa Pine forest on the planet. Payson was originally a small ranching community, but now counts itself as one of the top destinations in Arizona for vacations due to its picturesque mountain backdrop, 300 days of sunshine and friendly locals. From the edge of the Rim to high desert topography, Payson offers an abundance of natural beauty as well as a variety of attractions, history and activities for guests of all ages. At Payson Roundup's annual awards Majestic Mountain Inn once again earned the distinction of "Best of Rim Country" a prestigious award given for hotel category. "We are so honored once again, to receive this prestigious award and we hope to make this year an even better one for our guests, our community, and our grand state of Arizona"Stay with us and experience a most relaxing atmosphere in the midst of the pine forest and enjoy our exceptional hospitality!"The staff at Majestic Mountain Inn. ... more   less 
Number of rooms
50

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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