We paid over $200 for the suite room upgrade. I can't imagine what the downgrade looks like. This is nothing more than a lower tier hotel and ignore any of the "resort" advertising. If you need a place to stay for a night that is not nice, this is the spot. However, do not waste your money upgrading bc there... More

I spent 5 nights here for our annual sales meeting in January 2012. The rooms need remodeling, there is no doubt about that, but the rooms are clean and the staff is very attentive and responsive. I have to say this: I spend over 100 nights a year in hotels, and this was the most comfortable hotel bed I have... More

Found cockroach under sink, moldy meat in uncleaned refrigerator in our room. My cousin's room they found some poop from a dog or small animal in their room. The 2nd room they had was nonsmoking and smelled bad of smoke. Total room changes of 4 times. Not to mention unreasonable resort fees. You no longer can us their personal room... More

My husband and I stayed at the Cottonwoods Resort in the Scottsdale area for New Years Eve weekend. After checking in, driving to casita area and hauling our luggage across a large, winding courtyard area, we entered our room only to find it with a bad odor and the room a complete mess, not cleaned and with trash everywhere. I... More

Travelled to Scottsdale during the winter months.. Positives Super clean. Awesome location. BEAUTIFUL hotel "grounds". Our luggage was misplaced by the airline and the hotel staff was more than happy to accomodate. Rooms are huge, clean, and up to date. Negatives Bike rental was something like $35 an hour, crazy. Overall awesome place to stay, super luxury at amazing prices.... More

Off season rates make this very attractive for an enjoyable and relaxing getaway. The property is ideally located.Trader Joe's is next door and there are good restaurants nearby. Check out My Sister's Closet only if you're prepared to bring an extra suitcase! The property is a bit dated, but that's part of its charm, and to me, typical of many... More

We are not really picky people, but we could not stay here the rooms are really really old the furniture is visibly dirty and very worn, we booked the room based on the photos on line and the reviews. We were very surprised how anyone could recommend staying there. The kitchen was old, dark and dreary. The whole place has... More

I arrived one evening and left the next morning and that was long enough at this property. The room was very dated and poorly maintained. The stuffing was coming out of the chair and the bed was so old and saggy it was difficult to sleep. The bathroom hasn't been updated in at least 25 years. Then on top of... More

Resort in need of an overhaul as far as the rooms. Room heating units very loud and needed to run almost constantly to keep temperature constant. On the positive side, very close to a number of good dining options (walking distance). Might be better during summer months, but still fairly worn rooms. More