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JW Marriott Camelback Inn Scottsdale Resort & Spa

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5402 E Lincoln Dr., Paradise Valley, AZ 85253
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JW Marriott Camelback Inn Scottsdale Resort & Spa
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JW Marriott Camelback Inn Scottsdale Resort & Spa
JW Marriott Camelback Inn Scottsdale Resort & Spa
JW Marriott Camelback Inn Scottsdale Resort & Spa
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1,386 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

I just returned from a long girls weekend at the Camelback resort. We stayed there a few years ago and the remodeled rooms are much improved. The very attentive front desk staff recognized my Marriott Gold level and gave us a much appreciated upgrade to a room with a large patio. At 110° outside we didn’t use it much, but... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

I have traveled here twice for work. The staff is incredibly helpful from the time you book the reservation until the time you leave. The first time, I had a great time but was allergic to the sheets, so the second time I called ahead to request some special accommodations because I have allergies. They were super nice and had... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I cannot express myself enough in words on how great this place is.. "SERIOUSLY" I never write reviews, but we just came back from six amazing days at the Marriott.. Ainsley the assistant front desk manager Is simply the best customer service hotel employee we have ever come across!! Before I could finish my sentence he would punch on his... More 

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Boston, Massachusetts
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This our 3rd visit to JW Marriott Camelback and it was wonderful as always. The staff on property all wonderful from the wait staff at Rita's to the gift shop ladies to the pool attendants to the great spa. The rooms are large and the beds and linen are superb, very fluffy like sleeping in a cloud. The spa service... More 

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Phoenix, Arizona
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I are on a Staycation to celebrate an anniversary. From the bell staff greeting to the front desk check in, this was a great experience. This hotel is terrific for families and has a wonderful pool, good restaurants and is in the heart of Scottsdale, full of all kinds of restaurants. Love it.

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Hudson, Ohio
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The service was top notch and friendly. The amenities were lacking compared to the other JW Marriott in town. Our room smelled of sewage (510). It was beautifully decorated and clean but the mattress and pillows were too soft (pillow top). Nice dream catcher gift when we checked in (1 was swiped by housekeeping). Food was good. Spa and spa... More 

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880marcr, Guest Relations Manager at JW Marriott Camelback Inn Scottsdale Resort & Spa, responded to this review

Thank you for posting a review of your experience at the JW Marriott Camelback Inn Resort & Spa.Our engineering department has looked into the odor that you had in your room which has now been corrected. Your comments regarding the housekeepers that serviced your room have been shared with our housekeeping manager to ensure that future guest do not have... More 

Alliance, Ohio
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I can't say enough about the staff. The views are gorgeous. Everyone was so nice and the resort was very clean. I will say when it's hot and summer time you may want a car to leave the resort cause not a lot to do with kids. I did here they are redoing the pool this summer. Rita's restaurant was... More 

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Winchester, Virginia
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a conference here and this property hands down has the hardest working staff I have ever witnessed. It is also a gorgeous property. It takes a day or so to get the hang of the layout but this would be a GREAT place just to come and unwind and let them take care of you. Everything was exceptionally... More 

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Cincinnati, Ohio
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

Resort is definitely past its prime. Dated. Service at key customer touch points just plain poor. Service at check in was fine but the room they provided was hard to find - room 158. The resort was clearly not busy but was put on the corner of road. Avoid this room. At 3:10am smoke alarm goes off. I stumble out... More 

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880marcr, Guest Relations Manager at JW Marriott Camelback Inn Scottsdale Resort & Spa, responded to this review

Than you for your review of the JW Marriott Camelback Inn Resort & Spa. I am very sorry to hear of the challenges that you experience while at the resort. We take great pride in all that we do and I was dissapointed after readng your review. Our goal is to have every guest leave our resort with a feeling... More 

Phoenix, Arizona
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Once an Oasis now just a watering hole. Everything is average and a bit dull. The property location and setting are gorgeous and I would encourage guests to meander through the resort and enjoy the flora and fauna (kids will see some "cool" things). Beds, doubles, were nicely dressed in crisp white cotton with perfect pillows and I did sleep... More 

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880marcr, Guest Relations Manager at JW Marriott Camelback Inn Scottsdale Resort & Spa, responded to this review

Thank you for taking the time to post a review of your experience at the JW Marriott Camelback Inn Resort & Spa. I was sorry to hear that you did not enjoy our casitas and the in room coffee service. We are currently in the process of upgrading our coffee makers and coffee selection. That should be completed soon. I... More 

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