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Sanctuary Camelback Mountain

Certificate of Excellence
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5700 E McDonald Dr., Paradise Valley, AZ 85253
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15% Off 3 Nights or More
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Sanctuary Camelback Mountain
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1,012 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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Wayne, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

When we want to relax in a setting that supports our every need we spend 4-5 days at the Sanctuary. We always feel welcomed, love the Spa Suite room and appreciate the friendliness and professionalism of the staff.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

Second stay at Sanctuary. Came for the weekend, U2 and a little relaxation. The staff and amenities were great. We spent the whole weekend at the resort, save for a hike up Camelback Mtn. relaxing and quiet, a great place for a weekend getaway...and yes, U2 was awesome!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us during your recent visit. We are very happy you had such a great getaway and enjoyed the U2 concert as well! It is great to hear that the staff took such good care of you during stay. It is a huge compliment when our guests choose to spend their whole trip relaxing... More 

Hanover, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Only positive comments can be written about this location - food and staff. The only negative is the hot weather but ample air conditioning - a serene infinity pool and plenty of beverages more than suffice. it's not a location to bring children and we were happy that there were none seen during our stay.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted to hear you had such a relaxing and enjoyable visit with us. We are glad that everything from the food to the staff was wonderful. It certainly does get hot around here, but we are glad the air conditioning and cool beverages helped make the desert heat bearable. Thank you for choosing Sanctuary and taking the time... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was my third stay at Sanctuary and it continues to improve each time! All three stays have been a combination of business and pleasure. This most recent stay, we reserved 50+ rooms and utilized the meeting space. From Lisa in the sales department to Nicole, Scott, Liz & Joy in the catering department to all the staff - all... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for staying with us for your third time! We are elated that we continue to impress and improve with each stay. We are happy to hear that our sales and catering teams took such good care of you during your visit and helped make your stay as memorable as possible. We really appreciate you taking the time to... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I was lucky that my employers picked the Sanctuary as the place to stay for our recent business trip to Arizona. It was such a treat to start and finish each day at this beautiful resort. The location is stunning, the rooms are spacious and inviting, the restaurant and bar are top notch, and the staff is outstanding. I stayed... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are delighted that you had such a wonderful experience. It is great to hear that you loved the setting as well as your Mountain View Casita. We always want to provide our guest with the best possible service. We are glad that we achieved this standard in your... More 

Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent our 41st anniversary at the Sanctuary on Camelback Mountain and the experience could not have been better. The service is first rate and the employees all seem very happy to be helping even when just passing by on a walk. We stayed in one of the Mountain Vista Suites this time. The Mountain Vista suites are spacious,... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Congratulations on your 41st Anniversary!! We are honored that you chose to celebrate such a momentous occasion with us here at Sanctuary. We are delighted that you had such a wonderful experience all around. It is great to hear that our team provided you with exceptional service and that you found the rooms so comfortable. We are glad that your... More 

Houston, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the opportunity to visit the resort for a business conference in May and it was truly a wonderful experience. The staff is attuned to what customer service is all about. From the bell staff to the front desk they made you feel that you were truly welcomed at the property. I was assigned to one of the rooms... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are very happy to hear you had such a great experience with us on your recent business trip. We are glad the staff provided such excellent customer service and made you feel so welcome. We always want our guest to feel like Sanctuary is their home away from home and it is great to hear we lived up to... More 

Scottsdale, AZ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I love the Sanctuary; it's a place to relax and get pampered. The staff is unbelievable and the setting is absolutely amazing. Lounging around the pool in 110+ degree weather was actually more than comfortable. The pool temperature kept us cool while the poolside drinks kept us happy. :-) The Sanctuary is our top place to visit... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for the kind words about our resort and staff. We are delighted that you and your husband think so highly of us. It is wonderful to hear that you had such a relaxing visit and that our team provided you with excellent service. Glad you still had a great time lounging by the infinity pool even... More 

San Diego, California
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 4 days here with some close friends. It was amazing as always. Service 5 stars, Food 5 stars, rooms amazing. love this place! So calming and everyone who works there is so friendly. been going for 10 years straight and still planning to come back again soon!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to return and stay with us again. It is always a huge compliment when our guests decide to return, let alone for 10 consecutive years! We are so happy that you and your friends had another fantastic visit. Thank you for taking the time to write a review and we look forward to seeing you again... More 

Phoenix, Arizona
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Talk about decompressing. This is the place just has a calm aroma and vibe about it. The rooms are Zen-ful modern with wonderful beds and linens. The spa is a must visit and don't stop at just one treatment either. My favorite is the massage / stretch combination that is 2 hours. The restaurant offers unique dishes that are smaller... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are very happy that you had such an enjoyable and relaxing visit. We aim to create a peaceful escape for all our guests and we are glad we achieved that goal in your case. It is great to hear that you really like the vibe and appearance of the resort and rooms. We are glad you were able to... More 

Hotel Review Summarization

What travelers say

  • Top notch(5)
  • Very nice(4)
  • Fitness center(3)
  • Friendly and helpful(3)
  • CUSTOMER SERVICE(3)
  • Spa casita(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Mountain Vista Casita (83)
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Mountain Vista Suite (102)
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Pool (45)
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Spa Casita Room (100)
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Spa Casita Suite (106)
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The Hotel (68)

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