We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sanctuary Camelback Mountain

5.0 of 5 5700 E McDonald Dr., Paradise Valley, AZ 85253
Hotel website
Hotel packages
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Sanctuary Camelback Mountain
Professional photos View all
Browse nearby
Write a Review

956 reviews from our community

Traveler rating
    729
    137
    47
    24
    19
See reviews for
83
464
48
123
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (956)
  • Mar-May only
    (219)
  • Jun-Aug only
    (288)
  • Sep-Nov only
    (237)
  • Dec-Feb only
    (212)
All months
Elliestar
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited the Sanctuary spa on my visit to Scottsdale in February, 2015. I also visited the Four Season Spa and can tell you - SKIP the Four Seasons and go to Sanctuary -- so much nicer than the Four Season. The spa at Sanctuary was so nice and well run from the minute you step foot in the spa... More 

Was this review helpful? Yes
Michigan
Top Contributor
100 reviews 100 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We didn't stay at the Sanctuary but visited for a spa treatment. It provided everything you would think of for a "sanctuary" experience. The spa was serene, the staff were quiet and kind, there were plenty of hydrating beverages and healthy snacks. You can enjoy lunch in the spa if you like. All amenities were provided. If you enjoy a... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to do a spa treatment with us and taking the time to write a review. We are very happy that you had such a wonderful spa experience and enjoyed your treatment so much. It is great to hear that the staff provided great, friendly service. Glad you were able to finish off a relaxing day and... More 

SAINT LOUIS
Contributor
18 reviews 18 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Was there this past weekend with friends who have not met up in years. No kids- just ladies. Wonderful service above all. Stayed in a casita and though spacious with great ammenites and well appointed, a bit dated. Pool and pool staff wonderful. Spa services were out of the world. Though the nail technician was lovely and friendly and good... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to take a girls getaway with us here at Sanctuary. We are delighted that you all had such a fantastic experience and that our staff provided a wonderful service experience throughout your stay. We appreciate your feedback about the casitas and are in the process of renovating this year them based on our guest’s feedback. It... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

This was the "perfect" birthday trip for my husband & I. The resort was located close to everything we planned to do during our stay. The views, activities, accommodations, dining, staff, spa treatments and services were outstanding above & beyond our expectations. This is a resort that should be experienced for any occasion, business or pleasure. We will be back... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to celebrate your husband’s birthday with us. We are delighted that you both had such a fantastic experience. We are glad to hear that our location made everything that much more convenient. It sounds like you took full advantage of everything that the resort has to offer, which we always love to hear. We are very... More 

windjammerguy
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we drove up till the moment we left to fly home I felt special. The staff is astounding. Always helpful, friendly and knowledgeable. Any request was immediately and graciously fulfilled. The grounds and facilities are meticulously maintained throughout the day not just in the morning. The Management should be commended as their staff training and attention to... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your experience. We are very happy you had such a wonderful visit. It is great to hear that the staff took excellent care of you from the moment you got on property. We are glad you enjoyed the resort so much.... More 

Chicago, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I had been planning a "getaway" but having trouble finding a place that would be relaxing, romantic and warm without having to leave the country. Luckily the Sanctuary had a room. It was even better than we imagined. The property was beautiful and well maintained. The Spa was lovely and we can't say enough about the food... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted that you and your husband had such a wonderful and relaxing getaway. It is great to hear that we surpassed your expectations and that you enjoyed the property so much. We are glad you were both able to experience our spa during your stay as well. It is always a huge compliment when our guests say that... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have visited Scottsdale, Arizona many times and have tried out many of the five-star resorts. We especially loved the Sanctuary. The rooms are spacious. It is very peaceful. The restaurants are wonderful. The spa is nice as is the pool. However there is not a separate spa pool. Overall an immaculate resort! We will be returning.

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted that you had such a wonderful visit with us. It is always great to hear that we stand out above the other resorts in the Scottsdale area. Glad you enjoyed the setting and rooms so much. It sounds like you also had a great experience at the spa, which we always love to hear. We are honored... More 

Minneapolis, Minnesota, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The ELEMENTS restaurant is phenomenal!! Large portions and a trip for the taste buds, Jade bar has live music weekends. It does get a bit loud, but there's ample bar seating and outdoor seating as well. The staff was great. LOVE that no one under the age of 16 is allowed by the pool on weekends!! The spa selection is... More 

Was this review helpful? Yes 1
Steven L, General Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted you had such a wonderful and relaxing stay with us. It is great to hear that you enjoyed elements so much. We are happy you were able to enjoy the live entertainment at jade during your stay as well. Glad to hear that our staff provided such wonderful service during this visit as well. We sincerely apologize... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my 2nd time back at the Sanctuary and words can't describe how beautiful the resort is. Everything about it from the staff, accommodations, to the wonderful spa is amazing. For me it is a quick getaway from the cold climate and there is no better place to relax and enjoy the warm Arizona weather. I hope to make... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for choosing to return and stay with a second time. Having our guest return for another stay is one of the biggest compliments we can receive. We are delighted that your most recent visit was so wonderful. It is great to hear that everything from the staff to the rooms and spa were exceptional. We really... More 

Sewickley Pa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Loved the place but...waited forever for drink refills, checks, etc at the restaurant. At breakfast the meal was left at the table without butter for toast or more water to drink. After 10 minutes I went to the Desk. Finally the waiter came to ask if we enjoyed breakfast. The Spa is beautiful with great massages, the gym is everything... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to provide us with feedback about your experiences. We are glad you enjoyed your meals at elements, but are very sorry to hear about all the service issues you had there and at the bar. We always want to provide the best service possible and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sanctuary Camelback Mountain? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Top notch(5)
  • Very nice(4)
  • CUSTOMER SERVICE(3)
  • Spa casita(3)
  • Fitness center(3)
  • Friendly and helpful(3)

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr., Paradise Valley, AZ 85253
Phone Number:
Location: United States > Arizona > Central Arizona > Paradise Valley
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Priceline, Despegar.com, Hotels.com, EasyToBook, TripOnline SA, Odigeo, Tingo and Jetsetter so you can book your Sanctuary Camelback Mountain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley
Hotel Style:
#1 Spa Hotel in Paradise Valley
#1 Luxury Hotel in Paradise Valley
#1 Business Hotel in Paradise Valley
#2 Romantic Hotel in Paradise Valley
#2 Family Hotel in Paradise Valley

1,055 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (394)
Viewed
Hotel & grounds (94)
Viewed
Bathroom (13)
Viewed
Pool/beach area (50)
Viewed
Room/suite (91)
Viewed
View from room (56)
Viewed
Dining (22)
Viewed
Other (68)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (618)
Viewed
Amenities (63)
Viewed
Mountain Vista Casita (83)
Viewed
Mountain Vista Suite (102)
Viewed
Pool (45)
Viewed
Restaurants and Bars (51)
Viewed
Spa Casita Room (100)
Viewed
Spa Casita Suite (106)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (2)
Viewed
Dining (7)
Viewed
Room/suite (8)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay