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All 4 Paradise Valley hotels

Sanctuary Camelback Mountain

5.0 of 5 Resort   |   5700 E McDonald Dr., Paradise Valley, AZ 85253
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Ranked #2 of 4 Hotels in Paradise Valley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
mpc939 Chicago, Illinois
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851 reviews from our community

Traveler rating
    644
    125
    43
    21
    18
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420
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • English first
  • French first
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  • Any
English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at the Casa Montana from September 11-14. It was an amazing experience. The staff was very friendly and helpful and the resort was simply beautiful. When we did experience a few problems, the manager met them with grace and the hospitality you would expect from this type of resort. The high level of customer service surpassed the problems... More

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Nashville, Tennessee
Top Contributor
140 reviews 140 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent a weekend here recently with some girlfriends for a 40th birthday and we were in love with this resort! From the moment arrived until the moment we left, the staff were super friendly and attentive to all of our needs. The layout of the resort is beautiful, the views are spectacular and the design is wonderful. The pool... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to celebrate such a special occasion with us here at Sanctuary. We are always honored when we get to play a part in our guest’s celebrations. We are delighted to hear that you had a fantastic trip from the moment you arrived. It sounds like our staff took excellent care of you throughout your stay, which... More

Aruba
Top Contributor
127 reviews 127 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived, until the moment we left, this resort was amazing. Check in was flawless, bell service to our suite in the golf cart was fast and the Spa suite was more then we could have asked for, not only was the suite spacious and equipped with all amenities, the Spa was literally a few steps away.... More

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Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay at Sanctuary and taking the time review your experience. We are delighted to hear you had such a wonderful and memorable trip. We are very happy to hear you loved your room and that our staff took such great care of you throughout your stay. It sounds like you took full advantage of what... More

Whitby, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My first trip to Arizona! It was an amazing experience. The staff were incredibly friendly and the service was outstanding. Our view from our room was perfect and the room itself was elegantly decorated. There was more than enough room for 3 travelling ladies. Our spa treatments were very relaxing and the atmosphere of absolute luxury. I would highly recommend... More

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Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary and taking the time to write a review about your experience. We are glad we were able to make your first visit to Arizona a wonderful one. It sounds like you had a fantastic time throughout your stay. We are happy to hear you were able to take advantage of our spa and that our... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Sanctuary is one of this traveling couple's favorites! The staff is A+: Kumi and Natasha at Elements - Tony and Christopher at the Jade Bar - and the entire staff at the 'infinity pool'. Attention to detail in every aspect! We will stay no where else in Paradise Valley!

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Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for taking the time to review your recent visit. We are delighted to hear the staff helped make your stay that much more special. We know that excellent staff and personalized service are essential to a wonderful luxury resort experience and we are glad to hear we lived up to those standards. Thank you again for choosing Sanctuary... More

Chicago
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We went to Sanctuary this year for our annual Anniversary trip and had a fantastic time! We were there for 9 days! The views, the casitas, and especially the customer service was outstanding! The Jade Bar was fantastic and we were in there almost every day. I had several treatments at the spa, and my husband took advantage of the... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to celebrate your Anniversary with us here at Sanctuary. We are elated to hear you had such a wonderful trip. We are glad you enjoyed the views and the room and had a chance to experience jade bar and the spa. Thank you for your kind words about our staff. We are very glad to hear... More

New Lenox, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is absoultely beautiful and the service is outstanding. We stayed in one of the Mountainview Suites, and it was amazing!! We didn't have one drink or entree that we didn't fully enjoy, and the staff goes above and beyond to make you feel welcome. We will definitely be going back!!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay at sanctuary for your most recent visit. We are delighted you had such a wonderful time. We always want our guests to have a fantastic experience from start to finish, which it sounds like you did. Thank you for all the wonderful things you had to say about our staff and resort. We really... More

New York City, New York
Top Contributor
169 reviews 169 reviews
45 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect place to spend a long weekend. Everything is perfection. Right from the minute you drive up and are greeted by the bell desk. Located right under the mountain it offers a great pool, fitness facilities and bar and restaurant.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for choosing Sanctuary for your recent visit to Arizona. We are delighted to hear you had such a wonderful weekend. It sounds like you took full advantage of what we offer here at the resort, which we always love to hear. Thank you very much for you kind words about our resort and we hope to... More

Round Rock, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned home and decided to take a couple of friends, otherwise a "Girls Weekend" . Again, the staff, Bell men, concierge and food exceeded my expectations. Kimberly our waitress at breakfast made the morning coffee just that more special with her professional and friendly personality. My friends normally take vacations to Florida and Mexico but decided that this is... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for taking the time to review your recent stay with us. There is no greater compliment for us than when our guests choose to return, let alone for a fourth time. We are delighted to hear this stay was just as wonderful as all your previous visits. Thank you so much for your kind words about... More

Houston, Texas
Contributor
19 reviews 19 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here in the middle of a two week business trip to Arizona. I was looking for somewhere sophisticated to go on my own and escape from the rounds of meetings. I stayed for two days in a mountain view room and it was just what I was looking for. I arrived on a Saturday afternoon and was very... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for taking the time to review your recent stay with us. We are very happy to hear you had such a wonderful visit. We are delighted we were able to help you escape and relax for a little while during your business trip. Sounds like you had a great time at the pool and took full... More

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Hotel Summarization (Beta)

What travelers say

  • Top notch(5)
  • Very nice(4)
  • Friendly and helpful(3)
  • CUSTOMER SERVICE(3)
  • Spa casita(3)
  • Fitness center(3)

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr., Paradise Valley, AZ 85253
Phone Number:
Location: United States > Arizona > Central Arizona > Paradise Valley
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley

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