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All 4 Paradise Valley hotels

Sanctuary Camelback Mountain

5.0 of 5 Resort   |   5700 E McDonald Dr., Paradise Valley, AZ 85253
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Ranked #2 of 4 hotels in Paradise Valley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
m0cha424 Phoenix, Arizona
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840 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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English first
Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

What's not to love about The Sanctuary! The staff is amazing! Genuinely helpful and went out of their way to be at our beckon call. Felt completely pampered. Everything one would desire from a spa hotel.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for taking the time to review your recent experience at Sanctuary. We are delighted to hear you had such a wonderful visit. Thank you for your kind words about our staff. We work very hard to make sure every guest has a magical experience during their stay, which it sounds like you did. We are very... More

Douglaston, New York
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For a 5 star resort , the operator did not connect me to the right place 3 times.I guess 3 times is a charm. Had the best facial ever . Staff was knowledgeable and friendly.they did not overwhelm and push their products on us which most spas do .loved the heated table and hot rocks my back while the facial... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for taking the time to review your recent experience at Sanctuary. We apologize for any hassle regarding the phone transfers, though it sounds like our spa team helped remedy the situation. There is no greater compliment than when our guests tell us their treatment was “the best ever” so thank you. We are glad to hear the staff... More

Yardley, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is beautiful and serene. The outdoors here is full of flowers and native plants. Everything is done to invoke a peaceful and calm oasis. The spa is great, and Dora is outstanding...she makes sure that every detail is attended to for you before your spa appointment, and does everything with a big smile. My spa service was outstanding,... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for taking the time to review your recent stay at Sanctuary. We are very happy you enjoyed the setting as much as we do. There really isn’t a resort quite like it anywhere else in the Valley. It’s great that you were able to take advantage of our wonderful spa during your stay. We are delighted you had... More

Los Angeles, California
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sanctuary has clean and spacious rooms. Staff is quite friendly and very helpful. Ask for a room on the upper levels as they have a great view. Coworker informed me his view was quite different than mine. The suites are amazing! Excellent gym and swimming pool!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for taking the time to review your recent stay at Sanctuary. We are very happy you had a wonderful experience throughout your visit. It’s great to hear that our staff were very friendly and took excellent care of you during your trip. We are glad you enjoyed the infinity pool and had time to take advantage of our... More

Nutley, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sanctuary on August 7, 2014 to August 10, 2014 for part of our honeymoon and it was amazing. Even though it was very hot in Arizona because it is Summer, we could not ask for anything more. We had the Spa Casista which had a private outdoor soaking tub and the room was a great size... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for choosing Sanctuary for your honeymoon. We love when we get to play a role in such a significant event in our guests’ lives. We are delighted to hear you had the wonderful honeymoon you deserved. Glad you were able to take advantage of the outdoor tub, it really is a unique feature that you won’t... More

Prescott, Arizona, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful retreat, the staff at the resort were so friendly and helpful, the resort was so well kept with beautidngrounds and the room were very well kept. I would recommend the sanctuary to anyone looking for a a Scottsdale retreat. A truly wonderful week

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for talking the time to review your recent experience at Sanctuary. We are delighted to hear you had a wonderful visit all around. Thank you so much for your kind words about our wonderful staff. We are very happy to hear they were so helpful and made you feel right at home during your visit. Thank you for... More

Palm Springs, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great view from the mountain suites.I had a 2 bedroom suite and there was no desk in the bedroom or living room to do work with my computer.Bed was very good linens are great.Bathrooms are very small,shower adequate.They did not leave enough towels my last night.Maid were great,staff is friendly and helpful. Room service was very good.A/C is lou but... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary and taking the time to review your experience. We are glad you enjoyed the wonderful views our mountain suites offer. Sorry for any inconvenience that the lack of a worktable caused. It sounds like overall you still enjoyed your room, which we always want to hear. Sorry to hear that there were not enough towels... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago NEW

Wonderful experience at the sanctuary for our wedding anniversary. I can't think of anything to improve. Beautiful setting, great food and cocktails at elements, informative and charming bartenders, friendly and efficient staff, good quality salon and spa services, excellent Pilates instructor, and the suite was fantastic - modern yet comfortable.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for choosing to celebrate your wedding anniversary with us. It’s always an honor when we get to play even a small part in such a special occasion. We are delighted that you had a fantastic experience all around. It sounds like you took full advantage of all the resort has to offer during your stay, which... More

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

There were a quite few problems we encounters while we were staying this hotel. The first one was the air conditioner problem, the second one was the living room sofa dirtiness, the third one was the ants problem in the bathroom, the fourth one was the living room curtain rail problem and the fifth one was the hotel staff putting... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for taking the time to provide us with feedback about your recent stay. We sincerely apologize for all of the issues that occurred during your visit. We do routinely check the condition of all our rooms, but unfortunately your AC broke down after the inspection. We understand how uncomfortable a room with out air conditioning can... More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

Sanctuary is one of our favorite places on earth! A truly wonderful place to go for relaxation. Our mountain casita suite was fabulous, the infinity pool is wonderful, and the grounds exquisite. The view of Camelback Mountain can't be beat. And the view from the top of the mountain was amazing after our early morning trek to the top. The... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for taking the time to review your recent stay with us. We are honored to be one of your favorite places on earth. We are delighted that you had a fantastic visit all around. We agree completely that Sanctuary is the perfect place if you are looking for a truly relaxing getaway. Glad you were able... More

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Hotel Summarization (Beta)

What travelers say

  • Top notch(5)
  • Very nice(4)
  • Friendly and helpful(3)
  • CUSTOMER SERVICE(3)
  • Spa casita(3)
  • Fitness center(3)

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr., Paradise Valley, AZ 85253
Phone Number:
Location: United States > Arizona > Central Arizona > Paradise Valley
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Paradise Valley #2 Spa Hotel in Paradise Valley #2 Luxury Hotel in Paradise Valley #3 Romantic Hotel in Paradise Valley
Hotel Class
Official Description (provided by the hotel)
Discover your sanctuary at the best Arizona resort...a luxury boutique hideaway on Camelback Mountain. Overlooking the spectacular views of Paradise Valley, relax in a mountainside or spa casita. Retreat to Sanctuary Spa for Asian-inspired treatments and exhilarating classes. Taste the award-winning cuisine of elements' by Food Network star Chef Beau MacMillan. Savor the sunset at jade bar or on edge, raising the bar for happy hour. Play tennis or hike in a fabulous setting, lounge by the infinity-edge pool, or indulge in Scottsdale's hottest shopping, cultural attractions and championship golf just minutes away. ... more   less 
Number of rooms
105

Questions & Answers

Questions? Get answers from Sanctuary Camelback Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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