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Sanctuary Camelback Mountain

Certificate of Excellence
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5700 E McDonald Dr., Paradise Valley, AZ 85253
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15% Off 3 Nights or More
Best prices for: 1 room 1 guest
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Sanctuary Camelback Mountain
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Sanctuary Camelback Mountain
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992 reviews from our community

Traveler rating
    757
    141
    50
    25
    19
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90
481
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127
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
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    (212)
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scottsdale
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have had the opportunity to stay at the Sanctuary many times when i am traveling for business. My stay is always amazing, but this time, they really went over and above! My suite was one of the newly renovated ones at the end of the property...closest to the Praying Monk. The remodel was fabulous...from the furnishings, to the GREAT... More 

Was this review helpful? Yes
Milford, Delaware
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our daughter and her fiance requested that the Sanctuary host their wedding weekend. We cannot begin to tell you how very impressed we and our guests were with your phenomenal facility, and the setting was beyond compare to anything that we could have chosen for this event. Virtually everything was perfect -- from the casitas, to the hotel facilities, and... More 

Was this review helpful? Yes
Santa Fe, New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First of all, the resort is beautifully situated. We stayed in one of the resort's newly renovated rooms, a Mountain Vista Suite King, which was terrific. The bedroom and living room had wonderful light and were beautifully decorated, and the bathroom had the perfect shower and bathtub--all of it very gleaming. I know we had neighbors, but we never heard... More 

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Service is spot on, the grounds are terrific, amazing views, great rooms, & without a doubt the best steam room I've ever enjoyed. I enjoyed Breakfast and Dinner at the restaurant Elements, both meals were fantastic! I also splurged on a spa treatment- it was well worth it, the therapist was amazing and the environment was so peaceful.

Was this review helpful? Yes
Milwaukee, Wisconsin
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The people who work at the Sanctuary should be training 5 Star hotel Staff from around the world. They are the BEST ! Extremely accommodating, they all are very aware of what true customer service is all about. The Facility, not at all the same quality. Whoever built it , should stop and find another profession. When you look closely... More 

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Bethesda, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

While there is a lot to like about Sanctuary (fitness classes, tennis, spa), when you feel duped, it ruins the experience. That is how I felt on my recent stay. We were told with the spa package you pay for two nights and the third night is free, which is only technically true because they inflate the price of the... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and for taking the time to write a review about your experience. We are glad to hear that you enjoyed everything that the resort has to offer. However, we are sorry that you felt mislead in regards to the pricing of our Spa Harmony Package. This three-night package booking does receive a... More 

Palm Beach, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceptional property coming from a picky seasoned traveler. A must to upgrade to a spa suite 1500 square feet of perfection! food, service, massage , amenities all were 5 star! I will not stay anywhere else in Scottsdale. I compare it to a mini montage laguna beach

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your experience. We are delighted that you had such a fantastic visit and that we lived up to our name. It sounds like you took full advantage of everything the resort has to offer. It is great to hear that everything from your... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently visited with my friend for a relaxing spa day/night. The resort itself is beautiful, and the staff very welcoming. The infinity pool is amazing and has a great view. My biggest issue is that some aspects of the resort seem to be a bit extreme in terms of pricing. For example, at breakfast, coffee and tea were each... More 

Was this review helpful? Yes 4
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your experience. We are glad to hear you enjoyed the resort and that our staff made you feel very welcome. We are very sorry to hear that you did not feel the pricing did not provide you with the value you expected. We... More 

Sugar Land, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Sanctuary on Camelback with my husband and the resort was everything I had expected and more. The resort is just 20 minutes from Phoenix airport. We stayed in a king casita with mountain views. The room was well appointed and smelled amazing. Good thing guests are given a complimentary spray to take home to spritz the pillows... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary for your recent getaway with your husband. We are delighted that you had such a wonderful visit and that we managed to exceed your expectations. We are happy to hear you enjoyed your room and all of its amenities. We are glad you had time to enjoy the bar and have a delicious meal in... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We celebrated 40th birthdays among girlfriends and selected The Sanctuary after closely considering Miraval. It was exactly what we hoped for in using the Spa Harmony package coming in hundreds less than Miraval. We had three treatments - all top notch, utilized a reformer class - well instructed - and dined at Elements - exceeding our breakfast expectations by a... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to celebrate such a special occasion with us here at Sanctuary. It is always an honor to get to play even a small part in our guests’ special occasions. We are delighted that you had such a fantastic experience and got everything you hoped for with your visit. It is great to hear that you enjoyed... More 

Hotel Review Summarization

What travelers say

  • Top notch(5)
  • Very nice(4)
  • Fitness center(3)
  • Friendly and helpful(3)
  • CUSTOMER SERVICE(3)
  • Spa casita(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Mountain Vista Casita (83)
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Mountain Vista Suite (102)
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Spa Casita Room (100)
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Spa Casita Suite (106)
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The Hotel (68)

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