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Sanctuary Camelback Mountain

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5700 E McDonald Dr., Paradise Valley, AZ 85253
Best prices for: 1 room 1 guest
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Sanctuary Camelback Mountain
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Sanctuary Camelback Mountain
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977 reviews from our community

Traveler rating
    745
    140
    49
    24
    19
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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Tucson, Arizona
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have had the pleasure of staying at the Sanctuary many times, but always for business. This time I took my girlfriend, and what a GREAT spot for our weekend getaway. We dined at elements, had drinks in the Jade Bar, smoked cigars (with permission from fellow guests) on the spectacular patio, played tennis, worked out at the fitness center,... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for choosing to stay with us at Sanctuary again. We are glad you were able to enjoy a little romantic getaway instead of business this time. We are delighted to hear that you and your girlfriend had such a fantastic visit. It sounds like you both took full advantage of everything the resort has to offer,... More 

Saint Augustine, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We celebrated my husbands 50th birthday and our wedding Anniversary this past week at the Sanctuary. What a fabulous time we had! This place was amazing! Everyone is so helpful and friendly. Little blonde Sarah at the front desk was exceptional! She made sure we were having a great stay each time she saw us. Thank you for making a... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to celebrate such a special occasion with us. We want to wish you both a happy Anniversary and your husband a happy birthday. It is always a huge honor when we get to play even a small part in such momentous occasions in our guests’ lives. We are delighted that you both had such a wonderful... More 

Chicago, Illinois
Top Contributor
61 reviews 61 reviews
33 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This was my second time staying here and both times have been the same, they do a good job about 90% of the time and then lose me at the end. We rented one of the houses to fit 6 people and it fit all of us comfortably. Everything was clean and well maintained, before arriving I received several emails... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay in one of our private homes and taking the time to provide us with feedback about your visit. We are glad that you enjoyed your stay overall, but are very sorry to hear about the issues you encountered. We apologize for the lack of feedback you received in regards to your request and the... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Sanctuary in March ( for the third time ) and yet again it hit the Bulls eye. I am writing the review now as I look outside the window at another grey day in Manchester England , my thoughts move yet again to the joy staying at what is our favourite hotel. It all works, the... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to return and stay with us for a third time. It is always a huge compliment when our guests return to stay with us multiple times, so thank you. We are delighted that your recent stay lived up to your previous experiences. We are honored that you consider us your favorite hotel. Glad we were able... More 

Wall Township, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Pricey, but worth it! Great location! Double beds in our room were very comfortable, but small. Satellite pool right outside our room made it feel like we had our own private pool, although this pool and area needs attention. Always plenty of cold water bottles available throughout the resort. Don't miss the happy hour, 4pm-6pm, at the Jade Lounge-Excellent sangria,... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary and taking the time to write a review about your experience. We are very happy that you had such a wonderful visit with us. Glad you were able to take advantage of and enjoy the satellite pool. They offer a relaxing setting for our guests who want a little more privacy. It is great you... More 

Deerfield, Illinois
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sanctuary Camelback Mountain is an extraordinary resort that we have now visited three times; we will return here. Per its name, it is set in an idyllic location. It is a boutique (smaller-sized) hotel. The rooms are beautiful; the food is amazing, the spa is superb,the views are stunning, the service is over the top. This is a different... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to return and stay with us for a third time. We are delighted and honored you consider us your “happy place.” Glad to hear that you had such a wonderful experience at elements and the spa. We are sorry for the inconvenience the AC unit caused during your visit. It is good to hear that engineering... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

Returned for a second stay with a group of girlfriends looking for a sunny escape. We were last here 2 years ago and loved the spa treatments and fitness classes as well as the stunning views. Fitness classes and spa treatments fantastic, staff are courteous and very good. Views are stunning, a simple hike will restore and challenge you. Resort... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to return and stay with us a second time. We are glad to hear you enjoyed the spa and fitness options available at the resort and that you loved your suites. We want to apologize for the issues and inconvenience caused by the children at the main pool. We normally have a no children policy on... More 

DC
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a return trip with friends, and while we still loved the overall vibe, the grounds, and the facilities, there were a few significant problems this time. The restaurant is overpriced for what it serves ($40 for a piece of salmon?), and the service so-so. And the pool during much of our visit was overrun with unsupervised children, screaming,... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary for your recent getaway with friends. We are glad that you enjoyed the grounds and facilities during your stay; however, we sincerely apologize that you felt you did not get a good value for your money at elements. We always want to provide world-class service to our guests and are sorry to learn we did... More 

Austin, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Hit and miss is the best way I can describe Sanctuary Camelback Mountain. They have beautiful real estate and just about as well located to hikes as they could be, I suppose. The people there are very nice and friendly but the follow through was poor. Service poor to average. They include a Keurig in the room with k-cups; I... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us during your recent visit and taking the time to provide us with feedback about your experience. While we are happy that you enjoyed the resort setting, we are deeply sorry for all of the service related issues you had throughout your stay. We always try our best to provide world-class service and... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After a family gathering in Scottsdale, my husband and I and our teenage daughter needed a place to relax for a few days. My sister had been to Sanctuary and recommended for its pools and spa, mountain setting, and casita-style rooms. I am so glad I took her advice: it was perfect. The pool area never felt crowded. The exercise... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary for your family getaway. We are glad we were able to help you wind down from your family gathering and enjoy a few days of relaxation. It is great to hear that you enjoyed everything from the room to the pool and the fitness classes. We are glad you were able to enjoy a treatment... More 

Hotel Review Summarization

What travelers say

  • Top notch(5)
  • Very nice(4)
  • Fitness center(3)
  • Friendly and helpful(3)
  • Spa casita(3)
  • CUSTOMER SERVICE(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Mountain Vista Casita (83)
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Mountain Vista Suite (102)
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Spa Casita Room (100)
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Spa Casita Suite (106)
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The Hotel (68)

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