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Sanctuary Camelback Mountain

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5700 E McDonald Dr., Paradise Valley, AZ 85253
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Sanctuary Camelback Mountain
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Sanctuary Camelback Mountain
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982 reviews from our community

Traveler rating
    750
    140
    49
    24
    19
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89
477
49
125
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
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Robert, Louisiana
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

The resort is 15 minutes from Phoenix Airport. Grounds are beautiful with large spacious and secluded rooms. Great service throughout resort. Very relaxing atmosphere with full salon and spa services. Meals were delicious with great presentation.

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

i never knew that I could be on vacation without a beach. This is the place. I was pleasantly surprised at every turn. From the huge room to the service to the pool, gym, spa. You name it. Everything was clean and everyone was more than cordial and polite. A short trip from...anywhere (everyone says your destination-no matter where you... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our stay was wonderful! My fiance booked a last minute weekend away for us and chose this resort based on some personal recommendations. We booked one of the spa casitas, it was great ~ private, spacious, and modern. The other reviews really hit on all this so I will focus on the tips and tricks that I wish we had... More 

Was this review helpful? Yes 2
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We appreciate you taking the time to write a review and offer tips to maximize the experience for other guests. It is wonderful to hear that you and your fiancé had such a fantastic time overall and that you really enjoyed your spa casita. We apologize for any inconvenience... More 

Sarasota
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at the Sanctuary at least 4 times and each time was absolutely wonderful. The property is gorgeous, the spa is total relaxation and the service is off the charts. Each and every person we dealt with from room service, therapists, and concierge was beyond helpful. We will definitely be back!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review. We are always honored when our guests decide to return, so thank you. We are elated that you had another wonderful and relaxing visit. It is great to hear that the staff took excellent care of you during your visit and that... More 

clifton park
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

In my experience, the other Trip Advisor contributors who praised this resort for the fine accommodations, excellent spa & restaurant, friendly & competent staff, and spectacular views, are accurate. For those considering a visit to this property, I add these observations: I recently spent 2 wks at the Sanctuary. It was my 3rd visit over a three year period. For... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for returning to stay with us a third time and taking the time to write a review about your experience. It is always an honor when our guests choose to return and stay with multiple times and we are happy to hear that you had another fantastic visit. We are glad to hear that you found... More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

I have had the pleasure of staying at the Sanctuary many times, but always for business. This time I took my girlfriend, and what a GREAT spot for our weekend getaway. We dined at elements, had drinks in the Jade Bar, smoked cigars (with permission from fellow guests) on the spectacular patio, played tennis, worked out at the fitness center,... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for choosing to stay with us at Sanctuary again. We are glad you were able to enjoy a little romantic getaway instead of business this time. We are delighted to hear that you and your girlfriend had such a fantastic visit. It sounds like you both took full advantage of everything the resort has to offer,... More 

Saint Augustine, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We celebrated my husbands 50th birthday and our wedding Anniversary this past week at the Sanctuary. What a fabulous time we had! This place was amazing! Everyone is so helpful and friendly. Little blonde Sarah at the front desk was exceptional! She made sure we were having a great stay each time she saw us. Thank you for making a... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to celebrate such a special occasion with us. We want to wish you both a happy Anniversary and your husband a happy birthday. It is always a huge honor when we get to play even a small part in such momentous occasions in our guests’ lives. We are delighted that you both had such a wonderful... More 

Chicago, Illinois
Top Contributor
61 reviews 61 reviews
33 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was my second time staying here and both times have been the same, they do a good job about 90% of the time and then lose me at the end. We rented one of the houses to fit 6 people and it fit all of us comfortably. Everything was clean and well maintained, before arriving I received several emails... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay in one of our private homes and taking the time to provide us with feedback about your visit. We are glad that you enjoyed your stay overall, but are very sorry to hear about the issues you encountered. We apologize for the lack of feedback you received in regards to your request and the... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sanctuary in March ( for the third time ) and yet again it hit the Bulls eye. I am writing the review now as I look outside the window at another grey day in Manchester England , my thoughts move yet again to the joy staying at what is our favourite hotel. It all works, the... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to return and stay with us for a third time. It is always a huge compliment when our guests return to stay with us multiple times, so thank you. We are delighted that your recent stay lived up to your previous experiences. We are honored that you consider us your favorite hotel. Glad we were able... More 

Wall Township, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

Pricey, but worth it! Great location! Double beds in our room were very comfortable, but small. Satellite pool right outside our room made it feel like we had our own private pool, although this pool and area needs attention. Always plenty of cold water bottles available throughout the resort. Don't miss the happy hour, 4pm-6pm, at the Jade Lounge-Excellent sangria,... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary and taking the time to write a review about your experience. We are very happy that you had such a wonderful visit with us. Glad you were able to take advantage of and enjoy the satellite pool. They offer a relaxing setting for our guests who want a little more privacy. It is great you... More 

Hotel Review Summarization

What travelers say

  • Top notch(5)
  • Very nice(4)
  • Fitness center(3)
  • Spa casita(3)
  • Friendly and helpful(3)
  • CUSTOMER SERVICE(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Mountain Vista Casita (83)
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Mountain Vista Suite (102)
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Spa Casita Room (100)
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Spa Casita Suite (106)
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The Hotel (68)

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