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Sanctuary Camelback Mountain

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5700 E McDonald Dr., Paradise Valley, AZ 85253
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Sanctuary Camelback Mountain
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Sanctuary Camelback Mountain
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996 reviews from our community

Traveler rating
    761
    141
    50
    25
    19
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91
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
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    (996)
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Toronto, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was Superdoc and my first visit to the Sanctuary and we were bowled over. The staff were all super and uber-attentive, food was universally top-notch, the spa - oh the spa....!, and our suite overlooking Camelback was large, well equipped and very restful. Firm favourites were the farm stand hash for breakfast and the thai chicken for lunch. Lazing... More 

Was this review helpful? Yes
Denver, Colorado
1 review
5 of 5 stars Reviewed 2 days ago NEW

This location is an absolute hidden gem! This resort has it all! I stayed for business and the lap pool, gym, and proximity to both downtown AND the airport were perfect! Were I in town for pleasure I may never leave this stunning property. The dining is excellent, the wine program canny in its selection and the property offers many... More 

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Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Loved it here. We came to the Camelback on our way back from NYC. Our stay here was relaxed and a great to revitalize after a hectic time in the Big Apple :) The staff were friendly and our accommodation was beautiful. Meals at the restaurant were yummy and facilities were great!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your visit. We are delighted that you had such an enjoyable and relaxing stay. We are honored that you chose us as your revitalizing escape from NYC. It is great to hear that the staff was very friendly and that you... More 

Derwood, Maryland
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

From the magnificent views, the luxury of the resort, to the staff who treat everyone like a favored guest, this is a perfect resort. The casitas are amazing. My family and I were there for a wedding at the Sanctuary, and we all had such a wonderful vacation. I can't wait to return!!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your visit. We are delighted that you had such a wonderful stay! It is great to hear that you loved the resort and that our staff made your stay extra special. We hope you had a wonderful time at the wedding.... More 

scottsdale
1 review
5 of 5 stars Reviewed 1 week ago NEW

I have had the opportunity to stay at the Sanctuary many times when i am traveling for business. My stay is always amazing, but this time, they really went over and above! My suite was one of the newly renovated ones at the end of the property...closest to the Praying Monk. The remodel was fabulous...from the furnishings, to the GREAT... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for returning and staying with us again. We are very happy that your most recent visit exceeded your expectations. It is great to hear that you loved the new room design and found it so comfortable and relaxing. We are glad you enjoyed the extra touches like the bath salts and the turndown service. We are delighted that... More 

Milford, Delaware
2 reviews
5 of 5 stars Reviewed 1 week ago

Our daughter and her fiance requested that the Sanctuary host their wedding weekend. We cannot begin to tell you how very impressed we and our guests were with your phenomenal facility, and the setting was beyond compare to anything that we could have chosen for this event. Virtually everything was perfect -- from the casitas, to the hotel facilities, and... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are honored that your daughter and her now husband chose to celebrate their nuptials with us here at Sanctuary. We are delighted that you all had such a fantastic visit and that our team took such great care of you and the rest of the guests throughout the visit. It is great to hear that the weekend went as... More 

Santa Fe, New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all, the resort is beautifully situated. We stayed in one of the resort's newly renovated rooms, a Mountain Vista Suite King, which was terrific. The bedroom and living room had wonderful light and were beautifully decorated, and the bathroom had the perfect shower and bathtub--all of it very gleaming. I know we had neighbors, but we never heard... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and taking the time to write a review. We are very happy that you had such a wonderful and relaxing visit. Sounds like you enjoyed the Mountain Suite, which we always love to hear. We are delighted to hear the staff took excellent care of you throughout your stay as well. Thank... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Service is spot on, the grounds are terrific, amazing views, great rooms, & without a doubt the best steam room I've ever enjoyed. I enjoyed Breakfast and Dinner at the restaurant Elements, both meals were fantastic! I also splurged on a spa treatment- it was well worth it, the therapist was amazing and the environment was so peaceful.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your experience. We are delighted that you had such a fantastic stay all around. We are glad you were able to take advantage of our spa and dine at elements during your visit as well. It is good to hear everything... More 

Milwaukee, Wisconsin
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The people who work at the Sanctuary should be training 5 Star hotel Staff from around the world. They are the BEST ! Extremely accommodating, they all are very aware of what true customer service is all about. The Facility, not at all the same quality. Whoever built it , should stop and find another profession. When you look closely... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your experience. We are very happy to hear that our staff provided you with exceptional service throughout your visit. We are honored that you think so highly of our team. We are very sorry that you did not find the facilities... More 

Bethesda, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

While there is a lot to like about Sanctuary (fitness classes, tennis, spa), when you feel duped, it ruins the experience. That is how I felt on my recent stay. We were told with the spa package you pay for two nights and the third night is free, which is only technically true because they inflate the price of the... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and for taking the time to write a review about your experience. We are glad to hear that you enjoyed everything that the resort has to offer. However, we are sorry that you felt mislead in regards to the pricing of our Spa Harmony Package. This three-night package booking does receive a... More 

Hotel Review Summarization

What travelers say

  • Top notch(5)
  • Very nice(4)
  • Fitness center(3)
  • Friendly and helpful(3)
  • CUSTOMER SERVICE(3)
  • Spa casita(3)
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