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Sanctuary Camelback Mountain

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5700 E McDonald Dr., Paradise Valley, AZ 85253
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Sanctuary Camelback Mountain
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Sanctuary Camelback Mountain
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963 reviews from our community

Traveler rating
    735
    137
    48
    24
    19
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Incredible group of people running this place. Very clean, very accommodating. The views from every angle are breathtaking. Well manicured. Staff are friendly and helpful. Very quiet and very luxurious, perfectly serene. Very much a place to relax. Did not frequent the restaurant.

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Shark River Hills, New Jersey, United States
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Every year I visit family in Scottsdale and every year this is the first place I want to go to! Every year this venue seems to be better than the last. The cocktails, food and service are exemplary. And, did I mention the view. Perhaps that prettiest place I've had to good fortune to visit.

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Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at Sanctuary for the first time in March 2015. We've done Spring Break in Scottsdale/PV for several years, but always at lower-end accommodations. Sanctuary is a very peaceful and private place. Our Mountain Suite, Room 219, was quiet and relaxing. Sitting on our balcony in the mornings was a serene, private experience. Our sense was... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary for your recent getaway with your wife. We are very happy you both had such a relaxing, wonderful experience. We are glad you enjoyed the views and privacy that our mountain suite’s offer. It is great to hear that our staff provided you with friendly and attentive service throughout your stay. Glad you were able... More 

Plymouth Meeting, PA
Top Contributor
55 reviews 55 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Anyone can build a great property but the staff makes it exceptional. From check in to check out, the staff makes the stay great. Beautifully landscaped and meticulously maintained property. We are going back again next year.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for your kind words about our staff. It is great to hear that they provided exceptional service all around and helped make your stay that much more memorable. It is always a huge compliment when our guests say they will be returning, so thank you. We really appreciate you choosing Sanctuary and taking the time to... More 

New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My mom and I had a wonderful 4-day break at the Sanctuary. Rooms were spacious, spa services were great, I wish I could take the chef from Elements home with me, the food was that good. The staff was extremely helpful -- one of the concierges actually drove us into town on a night when the taxis were at a... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your experience. We are delighted that you and your mom had such a fantastic getaway. We are very glad to hear you enjoyed your room and had such a great time dining at elements. It is good to hear that our... More 

Goleta, California
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

very nice, good food, our room had wonderful view[ 272] very comfortable, real fireplace was nice choose room with care, upper levels and casitas are great be sure to eat at on site ELEMENTS for dinner, or any meal. awsum steak, but all dishes were wonderful

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary. We are very happy you had such a wonderful visit. It is great to hear you enjoyed your room and the view of the Valley it offered. Glad you were able to enjoy a meal at elements during your visit. We really appreciate you recommending dining there as well. It... More 

Turner, Maine
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The place is over priced. Rooms are small. Waited a long time for our meal. Rather spend our hard earned money at a resort with better services. Meals were tasty. I don't understand tho paying $500 a night and then paying $30 in resort fee when there was nothing great about the resort.

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary and taking the time to provide us with feedback about your recent stay. We are so sorry that everything did not live up to your expectation and that you felt the resort did not offer you the right value for your money. We sincerely apologize that the room was a disappointment and that our service... More 

Elliestar
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited the Sanctuary spa on my visit to Scottsdale in February, 2015. I also visited the Four Season Spa and can tell you - SKIP the Four Seasons and go to Sanctuary -- so much nicer than the Four Season. The spa at Sanctuary was so nice and well run from the minute you step foot in the spa... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing Sanctuary Spa on your recent visit to Scottsdale. We are very happy to hear you had such a wonderful time and that we provided you with a much better experience than Four Seasons. It is great to hear that our team made you feel welcome from the moment you stepped on the resort grounds. We are... More 

Michigan
Top Contributor
119 reviews 119 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We didn't stay at the Sanctuary but visited for a spa treatment. It provided everything you would think of for a "sanctuary" experience. The spa was serene, the staff were quiet and kind, there were plenty of hydrating beverages and healthy snacks. You can enjoy lunch in the spa if you like. All amenities were provided. If you enjoy a... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to do a spa treatment with us and taking the time to write a review. We are very happy that you had such a wonderful spa experience and enjoyed your treatment so much. It is great to hear that the staff provided great, friendly service. Glad you were able to finish off a relaxing day and... More 

SAINT LOUIS
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was there this past weekend with friends who have not met up in years. No kids- just ladies. Wonderful service above all. Stayed in a casita and though spacious with great ammenites and well appointed, a bit dated. Pool and pool staff wonderful. Spa services were out of the world. Though the nail technician was lovely and friendly and good... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to take a girls getaway with us here at Sanctuary. We are delighted that you all had such a fantastic experience and that our staff provided a wonderful service experience throughout your stay. We appreciate your feedback about the casitas and are in the process of renovating this year them based on our guest’s feedback. It... More 

Hotel Review Summarization

What travelers say

  • Top notch(5)
  • Very nice(4)
  • Spa casita(3)
  • Fitness center(3)
  • Friendly and helpful(3)
  • CUSTOMER SERVICE(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Spa Casita Suite (106)
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