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Sanctuary Camelback Mountain

5.0 of 5 5700 E McDonald Dr., Paradise Valley, AZ 85253
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Sanctuary Camelback Mountain
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Sanctuary Camelback Mountain
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952 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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windjammerguy
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we drove up till the moment we left to fly home I felt special. The staff is astounding. Always helpful, friendly and knowledgeable. Any request was immediately and graciously fulfilled. The grounds and facilities are meticulously maintained throughout the day not just in the morning. The Management should be commended as their staff training and attention to... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your experience. We are very happy you had such a wonderful visit. It is great to hear that the staff took excellent care of you from the moment you got on property. We are glad you enjoyed the resort so much.... More 

Chicago, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had been planning a "getaway" but having trouble finding a place that would be relaxing, romantic and warm without having to leave the country. Luckily the Sanctuary had a room. It was even better than we imagined. The property was beautiful and well maintained. The Spa was lovely and we can't say enough about the food... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted that you and your husband had such a wonderful and relaxing getaway. It is great to hear that we surpassed your expectations and that you enjoyed the property so much. We are glad you were both able to experience our spa during your stay as well. It is always a huge compliment when our guests say that... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have visited Scottsdale, Arizona many times and have tried out many of the five-star resorts. We especially loved the Sanctuary. The rooms are spacious. It is very peaceful. The restaurants are wonderful. The spa is nice as is the pool. However there is not a separate spa pool. Overall an immaculate resort! We will be returning.

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted that you had such a wonderful visit with us. It is always great to hear that we stand out above the other resorts in the Scottsdale area. Glad you enjoyed the setting and rooms so much. It sounds like you also had a great experience at the spa, which we always love to hear. We are honored... More 

Minneapolis, Minnesota, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The ELEMENTS restaurant is phenomenal!! Large portions and a trip for the taste buds, Jade bar has live music weekends. It does get a bit loud, but there's ample bar seating and outdoor seating as well. The staff was great. LOVE that no one under the age of 16 is allowed by the pool on weekends!! The spa selection is... More 

Was this review helpful? Yes 1
Steven L, General Manager at Sanctuary Camelback Mountain, responded to this review

We are delighted you had such a wonderful and relaxing stay with us. It is great to hear that you enjoyed elements so much. We are happy you were able to enjoy the live entertainment at jade during your stay as well. Glad to hear that our staff provided such wonderful service during this visit as well. We sincerely apologize... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This is my 2nd time back at the Sanctuary and words can't describe how beautiful the resort is. Everything about it from the staff, accommodations, to the wonderful spa is amazing. For me it is a quick getaway from the cold climate and there is no better place to relax and enjoy the warm Arizona weather. I hope to make... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you so much for choosing to return and stay with a second time. Having our guest return for another stay is one of the biggest compliments we can receive. We are delighted that your most recent visit was so wonderful. It is great to hear that everything from the staff to the rooms and spa were exceptional. We really... More 

Sewickley Pa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Loved the place but...waited forever for drink refills, checks, etc at the restaurant. At breakfast the meal was left at the table without butter for toast or more water to drink. After 10 minutes I went to the Desk. Finally the waiter came to ask if we enjoyed breakfast. The Spa is beautiful with great massages, the gym is everything... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to provide us with feedback about your experiences. We are glad you enjoyed your meals at elements, but are very sorry to hear about all the service issues you had there and at the bar. We always want to provide the best service possible and we... More 

Finger Lakes, New York
Top Contributor
155 reviews 155 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent a week here to escape the winter's cold and to "chill out" in a relaxing way. We reserved a king suite, which fit our needs perfectly. A large comfortable bedroom, a very nice seating area, a balcony with two lounge chairs to sit on and look out over the valley, a small kitchenette, and a dated bathroom. We... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to escape to Sanctuary and taking the time to write a review about your experience. We are glad to hear you had an enjoyable and relaxing stay. We are indeed remodeling our mountain suites and casitas based on our guests comments. We will be working on a few at time over the summer, so we don’t... More 

Loomis, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The setting of this resort at the base of Camelback mountain provides unequaled views from every room. The desert landscaping is spectacular. Staff very friendly and helpful. Wish my spouse could have joined me ...

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay at Sanctuary on your most recent visit to Arizona. We are delighted you had such a wonderful stay and that you found the setting so spectacular. It is great to hear that our staff took such good care of you during your visit. Thank you for taking the time to write a review about... More 

Seattle, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sanctuary Camelback is always our first thought for get-away vacations. The staff are gracious, helpful and unobtrusive. The rooms are just rightt - not too precious, but luxurious. Elements, and Mr MacMillan, deserves the reputation as one of the best dinijng experiences in the country - and with that view! Finally, the spa treatments, athletics facilities and beauty of... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are honored to be your first thought when you are planning a get-away vacation. It is wonderful to hear you had such a fantastic experience on your most recent stay. We are glad that our staff took excellent care of you throughout your visit. Happy to hear you were able to enjoy a meal at elements and a few... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at The Sanctuary Camelback Mountain for conferences and for family vacations. The staff is so courteous and always go out of their way to make sure that I/we are satisfied! I would highly recommend this resort for business or for family vacations.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are very happy you had such a wonderful experience during your recent visit. It is great to hear that the staff took such good care of you and did everything they could to ensure you were satisfied. Thank you so much for recommending our resort. We really appreciate you taking the time to write a review about your experience... More 

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Hotel Summarization (Beta)

What travelers say

  • Top notch(5)
  • Very nice(4)
  • CUSTOMER SERVICE(3)
  • Spa casita(3)
  • Fitness center(3)
  • Friendly and helpful(3)

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr., Paradise Valley, AZ 85253
Phone Number:
Location: United States > Arizona > Central Arizona > Paradise Valley
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley
Hotel Style:
#1 Spa Hotel in Paradise Valley
#1 Luxury Hotel in Paradise Valley
#1 Business Hotel in Paradise Valley
#2 Family Hotel in Paradise Valley
#2 Romantic Hotel in Paradise Valley

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