We are currently staying at this resort and the staff have been over the top great! The reason I didn't give 5 stars is because they are still a little dated, they do however appear to be putting in new carpet , which would make all the difference. and they now have flat screen tv's . The a/c works great...
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Thank you so much for your review, Elisa! We're glad to hear you are enjoying your stay at the Scottsdale Plaza Resort and have had a pleasant experience with our staff! We appreciate your suggestions regarding more updated rooms. You are correct that we are currently in the process of updating our rooms for our guests' comfort and we hope...
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This year, the reunion was held at Scottsdale Plaza resort. After last year's not-so-good stay at the Arizona Grand (see review), I was unsure how our stay would be. The family who got the rooms, however, had stayed here before and really liked it, so I was very hopeful of good things.
And lemme tell you... this was a 180...
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Thank you so much for your kind words regarding your stay at The Scottsdale Plaza Resort. We're happy to hear that you had a great experience with our staff, as well. We hope you had an excellent family reunion, too. We also appreciate your suggestions regarding updating rooms. You may be pleased to hear we are in the process of...
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Like many previous reviewers I booked this room through Priceline and received a great deal. The grounds of the hotel are gorgeous and with several pools to choose from there was never a crowd. The bar had some great drink specials and the food was a step above typical bar food. I found all the staff to be extremely friendly...
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Thank you so much for your stay at The Scottsdale Plaza Resort. We're glad to hear you had an enjoyable experience with our staff, amenities and on-property dining. We appreciate the feedback regarding the room styles and you may be pleased to hear we are currently in the process of updating our rooms for a more comfortable stay. We hope...
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I've read the reviews and I have to say, I had an enjoyable stay here. The staff was friendly and helpful. My room was clean and very accommodating. The grounds are very nice and quite. I would definitely recommend this hotel.
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Thank you so much for your visit to our resort. We're pleased to hear you had an enjoyable stay and a good experience with our well-seasoned staff. Thank you for the kind words and we hope to see you again next time you visit the area!
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This has gotten a lot of bum raps. Maybes some justified in their stay but mine was very good. I was there for 4 nights. Seems like this is a priceline magnet for a 4 star hotel in Scottsdale. That's how I stayed here. My experience was good. Enjoyed the back pools, the bar had $3 tap beers. The room...
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Thanks for staying at The Scottsdale Plaza Resort. We're glad to hear you enjoyed your stay and your experience with our on-property dining. We hope that next time you are in the area that you choose to stay with us again. Once again, thank you for choosing us and your kind words!
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The room was typical and comfortable. My only issue was upon returning to the room I was 'knocked over' byt the strong cleaning fluids used in the room.
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Thank you for staying at The Scottsdale Plaza Resort. We're glad you had a comfortable stay and we appreciate your feedback regarding the cleaning fluids. We will be sure to share that with our housekeeping team and we hope to see you again next time you're in the area!
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This was my first time to Phoenix and booked this hotel (via Priceline.com). If I hadn't received such a good rate ($70/night), I wouldn't have stayed here. The room was very large, but very dated. When I asked if I could be moved, I was told the resort was fully booked; but I have my doubts as each and every...
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Thank you for choosing The Scottsdale Plaza Resort for your stay. We appreciate your feedback regarding the rooms and your spa service. You may be pleased to hear we are currently in the process of updating our rooms for a more comfortable stay for our guests. Again, we appreciate your feedback and will be sure to share it with our...
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Despite the good rate for the room I got via Priceline, I would not return to this hotel. The hotel is secluded in a largely residential area of Scottsdale. There is a very expensive ($17/day) resort charge which basically gives you nothing. The room I received was connected to another room with several juveniles staying in it and thus was...
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Thank you for choosing The Scottsdale Plaza Resort. We are glad to hear you enjoyed your experience with our on-property dining. We're sorry to hear you had a noisy stay and we appreciate your feedback to make our resort more comfortable to guests. You may be happy to hear that we are in the process of updating our rooms to...
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When you enter the lobby of this "resort" it's pretty impressive. Definitely looks 4*. But then you go to your room, and if you're staying in a regular room you'll work out the first problem before you enter the door:
Your room door is external (like a motel) and the AC for your room is one of those old style...
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Thank you for choosing The Scottsdale Plaza Resort. We appreciate your suggestions to create a better experience for our future guests. You may be pleased to hear that we are currently in the process of updating our rooms for a more comfortable stay for our guests. Please feel free to email us at kellyr@scottsdaleplaza.com if you have any further concerns...
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First they get our reservation wrong!
To say very UN kid friendly is an understatement!!! You have to pay for a pack and Play which we were not told about until we got there! You can fly one for free! Would have been nice to know. I had to call three different times to have our room cleaned!!! The walls...
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Hi Leslie. We're so sorry to hear about your negative experience during your stay at The Scottsdale Plaza Resort. We appreciate your feedback on how to improve our guests' stay, especially during a busy conference week. Please feel free to email at kellyr@scottsdaleplaza.com if there is anything else you would like to discuss with us. Again, we appreciate your honesty...
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245 Reviews
417 Reviews
