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Quality Hotel Americana Nogales

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639 N. Grand Avenue, Nogales, AZ 85621 (Formerly Americana Hotel)
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Quality Hotel Americana Nogales
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31 Reviews from our TripAdvisor Community

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Traveler rating
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    14
    5
    2
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 17, 2015

The front desk staff were very nice and helpful. Room was large and comfortable. We had dinner at the bar and it was very good. The free breakfast was great-pancakes,eggs,sausage,potatoes. Etc. very close to the border although not really walkable. We parked at McDonald's for $4.00 and walked across. All the different parking areas cost the same

Was this review helpful? Yes 1
Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Kmcchar, thanks for your very nice comments about your recent stay at our hotel. One of the nice things about our location is that you can walk across to Nogales, Son and be right where the merchants sell their arts and crafts and eat at one of great restaurants or even visit a dentist. You are correct, unless you like... More 

Las Vegas, Nevada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 16, 2015

My husband and I stayed overnight on our way to crossing into Mexico. Hotel staff very friendly, the night manager changed our room because the TV was not working. Breakfast included "make your own" waffles, cold cereal and plenty of coffee. Hotel very close to the Mexican border. I specially liked the front lobby--it has Mesoamerican figures. We will stay... More 

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Meridian, Idaho
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 19, 2015

Hotel was close to downtown and mexico border. Property is dated but very well maintained. Nice pool area. Breakfast was very good with some mexican food if you wanted it. Staff was very service oriented and the bartenders were very friendly. Reasonable rates. Rooms at the front of the hotel looked like they could be noisy with the main street... More 

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Bill R. thank you for your comments. As an older property, we have replaced and/or repaired much of the equipment that has to do with air/heating, refrigeration, lighting indoor and outdoor, repainting and furniture and fixtures in the restaurant and bar. As a Choice Hotel property, we are held to a high standard for room/public area cleanliness and customer service.... More 

San Jose, Costa Rica
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Great clean hotel at a reasonable rate. Front desk and sports bar staff very friendly and professional. Would definitely recommend. Only negative is air conditioning and heat didn't work, but this time of year it wasn't a problem.

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

mainestate82, thank you for your comments. The central air and heating is now set to air conditioning and there should be no problems moving forward. With the unseasonal warm temperatures, we were at a loss as to how to set up the system since the evenings turned brisk. We're happy to hear you had a great experience in our Zona... More 

Nogales, Arizona
Level Contributor
3 reviews
4 of 5 stars Reviewed February 18, 2015

The Quality Hotel Americana in Nogales, AZ hosted a birthday party/fund raiser in their Mayan Ballroom. Several people from Phoenix came to Nogales for the Party, including my family and all were delighted to have such good service, delightful rooms and friendly staff. The new owner of the hotel is community minded and sees great potential for the hotel and... More 

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2 reviews
3 of 5 stars Reviewed January 31, 2015

We are a Swedish couple driving around Arizona and we wantend to see the South side of Arizona "Nogales". The hotel we stayed is little worn. But we think if this hotel gets more cusomers it will update the interiors. It is located very central and easyto get there. We were very satisfied: You get very good service, the breakfast... More 

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Thank you Addi. A for your comments. It's great to find out that our hotel attracts international visitors. Southern AZ around Nogales is an undiscovered gem of an area. The port of entry into Nogales, Sonora, Mexico is just one mile from our hotel and very convenient if you wanted to make visiting Mexico a day trip. Your tips for... More 

Nuevo Vallarta, Mexico
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 7, 2015

i read reviews that sounded to me like this was a hotel on the way up. We needed to stay in Nogales for an early morning departure for Mexico, so we gave it a try. I was very favorably impressed, first by the young lady at the front desk who worked though my very-horrible-no-good bad day mood. What a gem.... More 

Was this review helpful? Yes 1
Puerto Plata, Dominican Republic
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed October 11, 2014

Quality Hotel Americana Nogales 639 N Grand Ave, Nogales, AZ, US, 85621 When you first enter the lobby there is a very strong smell of old smoke. Now it is a 100% smoke free. Upon entering the room it too smells of old smoke. The following morning we picked up some Febreeze and the room is ok now. The TV... More 

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

drbutch, thank you for your comments. I apologize for someone not getting back to you about your credit card question. I turned your concerns over to our Front Desk Supervisor and she is going to get to the bottom of the problem. You're correct in saying that we should and need to have everything in the room in place and... More 

Crestline, California
Level Contributor
227 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed August 9, 2014

It had been (a LONGER day) Than I had invisioned, and there were inconveinent obstacles, that day. For One, I ran my automobile out of gas! I was WRONG, in thinking, I could make it, across the border, in time, to fill up on PEMEX. That is where I planned originally. Nogales, Sonora. Not Arizona. Well, after over 1 hour,... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

Very clean, freshly painted, loved the Art, Front desk was very nice and helpful. Best Free breakfast I've ever had at a hotel. The breakfast staff bent over backwards to wait on everyone hand and foot. They should get a raise. Dinner at the restaurant needs some work yet. Waitress was lovely but couldn't speak English very well, so we... More 

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