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Quality Hotel Americana Nogales

2.0 of 5 639 N. Grand Avenue, Nogales, AZ 85621 (Formerly Americana Hotel)
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Quality Hotel Americana Nogales
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Quality Hotel Americana Nogales
Quality Hotel Americana Nogales
Quality Hotel Americana Nogales
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22 reviews from our community

Traveler rating
    8
    7
    4
    2
    1
See reviews for
4
6
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Puerto Plata, Dominican Republic
Contributor
19 reviews 19 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed October 11, 2014

Quality Hotel Americana Nogales 639 N Grand Ave, Nogales, AZ, US, 85621 When you first enter the lobby there is a very strong smell of old smoke. Now it is a 100% smoke free. Upon entering the room it too smells of old smoke. The following morning we picked up some Febreeze and the room is ok now. The TV... More 

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

drbutch, thank you for your comments. I apologize for someone not getting back to you about your credit card question. I turned your concerns over to our Front Desk Supervisor and she is going to get to the bottom of the problem. You're correct in saying that we should and need to have everything in the room in place and... More 

Crestline, California
Top Contributor
138 reviews 138 reviews
85 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed August 9, 2014

It had been (a LONGER day) Than I had invisioned, and there were inconveinent obstacles, that day. For One, I ran my automobile out of gas! I was WRONG, in thinking, I could make it, across the border, in time, to fill up on PEMEX. That is where I planned originally. Nogales, Sonora. Not Arizona. Well, after over 1 hour,... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 28, 2014

Very clean, freshly painted, loved the Art, Front desk was very nice and helpful. Best Free breakfast I've ever had at a hotel. The breakfast staff bent over backwards to wait on everyone hand and foot. They should get a raise. Dinner at the restaurant needs some work yet. Waitress was lovely but couldn't speak English very well, so we... More 

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1 review
5 of 5 stars Reviewed July 16, 2014

Everyone very friendly (Freddie, and owner) restaurant breakfast good excellent service, room clean maid gave personal service. Enjoyed nice pool. Would recommend to anyone. We stayed four days. Good location.

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Tucson, Arizona
1 review
4 of 5 stars Reviewed July 16, 2014

Give this Hotel a try, under new management and ownership, the restaurant food is delicious, try the molcajete caliente, I did. It needs some remodeling and some small details but it is decent. Very friendly staff, I can't complaint. I would definitely stay here again.

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El Paso, Texas
1 review
1 of 5 stars Reviewed July 10, 2014

I can not believed the reviews, this hotel smell terrible, and is in very bad conditions, the carpet is not new, it is very old and dirty. we only stay one night because we were on our way to hermosillo and we decided to take a rest in a quality Inn hotel, good price, but we couldn't stay all night,... More 

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Eri O, thank you for your comments. We are committed to customer service. You didn't say if you let the front desk know about your concerns. If you had let us know, we could have moved you to another room or looked for a solution to help you out. We want our guests to have a great experience, please let... More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 4, 2014 via mobile

Very clean, newly remodeled, bath had all new fixtures and tile. Quiet, not crowded, very friendly staff and were easily identified. Coffee maker was replaced quickly. Comfy bed, sofa and 4 tables in room. Microwave, refrigerator, and iron and board in room. New carpet. The Staff were very attentive and and all had smiles. The young lady at the breakfast... More 

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Globaldistrust, thanks for you terrific comments. We took over as new ownership early this April. Every week we are upgrading some aspect of the hotel and we appreciate that you noticed. Keep us in mind the next time you travel this way. More 

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 14, 2014

I paid $69 for a night. Every other hotel was booked due to media coverage of the Nogales immigration issue. My only other option was a Motel 6 or my car and I strongly considered my car with looking at my options. I decided to drive to this place and have a look. I had the receptionist show me 4... More 

Was this review helpful? Yes 1
Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Thank you ConstantWrkTraveler for your comments. We purchased the property last month and flagged it as a Quality Hotel, which is part of Choice Hotels. The hotel was originally built in 1977 when North Grand Avenue was the main street out of town to Tucson. Yes, I admit on our street there are some questionable looking independent hotels, but we... More 

Harlingen, Texas
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 20, 2014

We saw this hotel on priceline and stayed for about $70 bucks for a double. It ended up being a good choice. The hotel had a good location for us and was an excellent value but it does need some fixing up. The key didn't work with the door. There was no exterior light for the entrance to our building.... More 

Was this review helpful? Yes 1
Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

SergioTexas, thank you for your comments. As the new owners of the hotel which we took over in April, right after you stayed, we fully expect to raise the standards of the hotel in housekeeping and customer service now that we are a Quality Hotel. We have already expanded the complimentary hot breakfast to include some Mexican traditional dishes, as... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2013

We had Decided to stay another night, staff is great, rooms clean and comfy and they made sure I had plenty of coffee after hearing the first night there wasn't any. Will definitely stay again. The room was modern with flat screen television .

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Additional Information about Quality Hotel Americana Nogales

Address: 639 N. Grand Avenue, Nogales, AZ 85621 (Formerly Americana Hotel)
Phone Number:
Location: United States > Arizona > Nogales
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Hotel Americana Nogales 2*
Number of rooms: 97
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