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All 9 Nogales hotels

Quality Hotel Americana Nogales

2.0 of 5 Hotel   |   639 N. Grand Avenue, Nogales, AZ 85621 (Formerly Americana Hotel)
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Ranked #4 of 9 hotels in Nogales
A recent review
4 of 5 stars reviewed 2 weeks ago
Aerovergalineas West Hollywood, California
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21 people have reviewed this hotel

Traveler rating
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    7
    4
    1
    1
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Spanish first
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English first
West Hollywood, California
Top Contributor
108 reviews 108 reviews
66 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It had been (a LONGER day) Than I had invisioned, and there were inconveinent obstacles, that day. For One, I ran my automobile out of gas! I was WRONG, in thinking, I could make it, across the border, in time, to fill up on PEMEX. That is where I planned originally. Nogales, Sonora. Not Arizona. Well, after over 1 hour,... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean, freshly painted, loved the Art, Front desk was very nice and helpful. Best Free breakfast I've ever had at a hotel. The breakfast staff bent over backwards to wait on everyone hand and foot. They should get a raise. Dinner at the restaurant needs some work yet. Waitress was lovely but couldn't speak English very well, so we... More

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1 review
5 of 5 stars Reviewed July 16, 2014

Everyone very friendly (Freddie, and owner) restaurant breakfast good excellent service, room clean maid gave personal service. Enjoyed nice pool. Would recommend to anyone. We stayed four days. Good location.

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Tucson, Arizona
1 review
4 of 5 stars Reviewed July 16, 2014

Give this Hotel a try, under new management and ownership, the restaurant food is delicious, try the molcajete caliente, I did. It needs some remodeling and some small details but it is decent. Very friendly staff, I can't complaint. I would definitely stay here again.

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El Paso, Texas
1 review
1 of 5 stars Reviewed July 10, 2014

I can not believed the reviews, this hotel smell terrible, and is in very bad conditions, the carpet is not new, it is very old and dirty. we only stay one night because we were on our way to hermosillo and we decided to take a rest in a quality Inn hotel, good price, but we couldn't stay all night,... More

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Eri O, thank you for your comments. We are committed to customer service. You didn't say if you let the front desk know about your concerns. If you had let us know, we could have moved you to another room or looked for a solution to help you out. We want our guests to have a great experience, please let... More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 4, 2014 via mobile

Very clean, newly remodeled, bath had all new fixtures and tile. Quiet, not crowded, very friendly staff and were easily identified. Coffee maker was replaced quickly. Comfy bed, sofa and 4 tables in room. Microwave, refrigerator, and iron and board in room. New carpet. The Staff were very attentive and and all had smiles. The young lady at the breakfast... More

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Globaldistrust, thanks for you terrific comments. We took over as new ownership early this April. Every week we are upgrading some aspect of the hotel and we appreciate that you noticed. Keep us in mind the next time you travel this way. More

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 14, 2014

I paid $69 for a night. Every other hotel was booked due to media coverage of the Nogales immigration issue. My only other option was a Motel 6 or my car and I strongly considered my car with looking at my options. I decided to drive to this place and have a look. I had the receptionist show me 4... More

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Thank you ConstantWrkTraveler for your comments. We purchased the property last month and flagged it as a Quality Hotel, which is part of Choice Hotels. The hotel was originally built in 1977 when North Grand Avenue was the main street out of town to Tucson. Yes, I admit on our street there are some questionable looking independent hotels, but we... More

Harlingen, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 20, 2014

We saw this hotel on priceline and stayed for about $70 bucks for a double. It ended up being a good choice. The hotel had a good location for us and was an excellent value but it does need some fixing up. The key didn't work with the door. There was no exterior light for the entrance to our building.... More

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Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

SergioTexas, thank you for your comments. As the new owners of the hotel which we took over in April, right after you stayed, we fully expect to raise the standards of the hotel in housekeeping and customer service now that we are a Quality Hotel. We have already expanded the complimentary hot breakfast to include some Mexican traditional dishes, as... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2013

We had Decided to stay another night, staff is great, rooms clean and comfy and they made sure I had plenty of coffee after hearing the first night there wasn't any. Will definitely stay again. The room was modern with flat screen television .

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Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2013

Very friendly staff, had to change rooms because if tv but no big deal, clean, great for the money except there was a coffee pot but no coffee and I love my coffee. Restaurant cost me and hubby 48.00 for fajitas him a margarita and me a tea, and I couldn't even eat it, took forever for service, but there... More

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Additional Information about Quality Hotel Americana Nogales

Address: 639 N. Grand Avenue, Nogales, AZ 85621 (Formerly Americana Hotel)
Phone Number:
Location: United States > Arizona > Nogales
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Hotel Americana Nogales 2*
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
In April 2014, the Americana Hotel was purchased and changed its name to the Quality Hotel Americana Nogales. We offer a smoke free hotel, complimentary hot entree traditional Mexican breakfast,free high speed business Internet, 90+ HD T.V. channels on a 32" flat screen. We also have 3800+ square feet of meeting space for all your special event needs. ... more   less 
Number of rooms
97

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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