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Holiday Inn Express Nogales

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850 W Shell Road, I-19 and Mariposa Road, Nogales, AZ 85621
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Holiday Inn Express Nogales
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68 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chino Valley, Arizona
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is basically very good. I was not recognized as a rewards member when I checked in. The carpets could be cleaner (steam clean every few months). The coffee pot had used coffee in it. The carpet in the room turned my white socks brown after a few days. Just clean it up. Otherwise, good stay with friendly workers,... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed May 19, 2015

The rooms are spacious and it is clean and centrally located to all of downtown. Of course everything is. ..After all it is a small town. But the wi-fi is horrible. Don't plan on working from the room it isn't going to happen. List several hours of work and sleep waiting for my work to load.

Was this review helpful? Yes
Ariana M, Front Office Manager at Holiday Inn Express Nogales, responded to this review

Hello. We want to thank you for taking the time to leave us your feedback. We are very glad that you liked our hotel location. We are sorry about the inconvenience that you faced while staying with us and would like to inform you that the issue has been passed on to management. Please think of us on your next... More 

Vancouver, Canada
Level Contributor
227 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed April 4, 2015

This place is super. No problems, had our reservation, friendly quick check in. Lovely big room, dog friendly which we love. Close to the truck crossing. Breakfast was fine. All good, have stayed here before and will again!

Was this review helpful? Yes
Ariana M, Guest Relations Manager at Holiday Inn Express Nogales, responded to this review

Dear KenandDoug, First and foremost, we want to thank you for taking the time to give us your wonderful feedback and for your loyalty to our hotel. We are very glad that you enjoyed staying at our location and the signature services offered by our brand. We hope to see you and your pets once more on your next trip... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 13, 2015

Clean and comfortable hotel, well located. Big rooms, clean bathroom, comfortable beds. Regular breakfast; would come back again. Lady in the lounge area super courteous and servicing any need; Jesus in training at the front desk helped us out with our messed up reservation.

Was this review helpful? Yes
Ariana M, Guest Relations Manager at Holiday Inn Express Nogales, responded to this review

Dear Danisha K, First and foremost, I want to thank you for taking the time to leave us your feedback. We are very glad that you enjoyed stay at our hotel and the services offered. I am very glad that our agents were able to help you during your stay. We want to thank you for your loyalty and look... More 

Connecticut
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 26, 2015

not saying a lot, but it is clean, nice size rooms and Internet usually works. Breakfast is average. Have stayed there lots of times, this time the pool and spa were under repair. Had problems with fare due to change of plans, thought it was taken care of during checkin, but had to be taken care of when I checked... More 

Was this review helpful? Yes
Ariana M, Guest Relations Manager at Holiday Inn Express Nogales, responded to this review

Hello UconnHenry, First and foremost, thank you for taking the time to give us your feedback. We are very glad that you enjoy our amenities and the services offered by our hotel. We look forward to serving your lodging needs on your next visit to Nogales, AZ. Sincerely, Hotel Management More 

Kamloops
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 23, 2015 via mobile

This is a lovely hotel, huge rooms, friendly staff, clean and comfortable. Check in fast and easy. Beds are comfortable, microwave and fridge in room, it's all there. Delicious hot cinnamon rolls at breakfast..YUM! Would certainly stay here again.

Was this review helpful? Yes
Ariana M, Guest Relations Manager at Holiday Inn Express Nogales, responded to this review

Hello! First and foremost, we want to thank you for taking the time to leave us your wonderful feedback. We are very glad that you enjoyed our hotel services, especially the yummy cinnamon rolls. We look forward to serving your lodging needs on your next visit to Nogales, AZ. Sincerely, Hotel Management More 

Phoenix, Arizona
Level Contributor
4 reviews
5 of 5 stars Reviewed February 5, 2015

Great experience at hotel. Every employee went out of their way to please. Outstanding. Room and bed very comfortable. Small ok workout room. Jacuzzi perfect. Nice (unheated) pool. Very quiet. Full complimentary breakfast. I was pleasantly surprised. Thanks ! 0123

Was this review helpful? Yes
Ariana M, Guest Relations Manager at Holiday Inn Express Nogales, responded to this review

Mrs. Byall. First and foremost, we want to thank you for taking the time to give us your wonderful feedback. We are very glad that you enjoyed our the service and amenities. We hope that you come visit us soon. We really enjoyed having you as our guest. Sincerely, Hotel Management More 

Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed February 3, 2015

Let me tell you I'm used to staying at the Ritz in DC - this is not that....but it's the best option in Nogales. Great staff, huge room, robust breakfast, close to everything. This is my go-to hotel - I suggest you stay here!!

Was this review helpful? Yes
Ariana M, Guest Relations Manager at Holiday Inn Express Nogales, responded to this review

We want to thank you for taking your time to give us feedback. We are glad you enjoyed your stay and exceeded your expectations. Please consider the Holiday Inn Express Nogales for any future lodging needs. More 

MN
Level Contributor
92 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed January 15, 2015

Stayed here as my home base prior to heading into Nogales, MX for work each day. It had what I needed for my stay; bedside outlets, just enough TV channels, adequate wi-if speeds and a decent breakfast selection. A gas station with snacks and beverages and a sports bar and I think was a Carl's jr all next door. Only... More 

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Ariana M, Guest Relations Manager at Holiday Inn Express Nogales, responded to this review

We want to thank you for choosing to stay with us and to hear you enjoyed your stay. Your opinion is very important to us and we took notes of your complaints and they will be utilized for the benefit of our guest. Please accept our apology, think of us for your future lodging needs. More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 28, 2014

I'm here eating breakfast as I'm typing this!firstly I have to add the breakfast bar is by far the best variety of food I have seen while staying at any hotel.food is delicious. They have a heated outdoor pool. A fitness room which I enjoyed using. Another part I enjoyed about my stay is the VERY SPACIOUS ROOM! workers and... More 

Was this review helpful? Yes
Ariana M, Guest Relations Manager at Holiday Inn Express Nogales, responded to this review

Thank you for taking the time for writing us some feedback. We would like to thank you for choosing to stay with us. We value your opinion, our guests opinion keep us striving to make their experience better. Please think of us for any future stay in Nogales, Az. More 

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