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Sheraton Samoa Aggie Grey's Resort

Aggie Grey Resort Entrance Road | Mulifanua, Apia, Upolu, Samoa (Formerly Aggie Grey's Lagoon, Beach Resort & Spa)
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Sheraton Samoa Aggie Grey's Resort
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Sheraton Samoa Aggie Grey's Resort
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89 Reviews from our TripAdvisor Community

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Traveler rating
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    31
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    11
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (89)
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    (35)
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Auckland Region, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This is the second time we have stopped over at Aggie Grey's Report either traveling to or from Savaii. On each occasion, the bar staff appear to let down the entire resort, due to their inability to coordinate with drinks and food. After waiting for 30 plus minutes, we cancelled the whole lot, even with the bar 10 feet away... More 

Was this review helpful? Yes 4
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa zl1gwe, Thank you very much for your feedback regarding your quick visit to Sheraton. I would like to personally apologize for the service you received while you were here. As we are always trying to improve our services, I was hoping to get more details from you. My email address is chris.rabang@sheraton.com. I would truly appreciate it if you... More 

NSW Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a week at Aggie Grey's and loved it! The hotel has beautiful gardens and a great position, great pool. the weather was superb and the food excellent, but it was the friendly staff who really helped make it special, including a farewell song and haka. Hire a taxi and explore the island and Savai'i as... More 

Was this review helpful? Yes 1
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Babbos, We are so thrilled that you were able to enjoy your recent stay with us. It is great that you were able to enjoy the property, the pool, the food, and more importantly our most valuable asset, our people. We do hope we will be able to welcome you back to Sheraton again. Tofa Soifua, The Team at... More 

New Plymouth, Taranaki, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

good news is its 5 mins from the airport , but 50 mins to Apia along bumpy highway . Hotel is very nice , a little tired but comfortable .2 nice restaurants in hotel and nice out door seating restaurant for lunch or drinks overlooking pool. Pool very nice with swim up bar.No creepy crawlies that we could see other... More 

Was this review helpful? Yes 1
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Robyn L, Thank you for your review regarding your recent stay with us. Hopefully you were able to enjoy all that Samoa has to offer. We are pleased that our team were able to take good care of you at our property and in our restaurants. We are working diligently to improve the golf course conditions. We trust you... More 

Tauranga, New Zealand
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We three came to Aggie Greys to put behind us a recent bereavement. On arrival we immediately felt at home with friendly staff, a clean room opening out to a lovely sea view. Staff were always friendly and helpful. Wide variety of nice meals with a big breakfast to start the day. Close to airport a bonus. Pool excellent as... More 

Was this review helpful? Yes
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa We3Ts, Thank you very much for your comments on your recent stay at Sheraton. We certainly wish you and your family the best and hope that your visit with us helped to put you at ease. We thrilled to hear that our staff were able to take care of you both with the rooms and with the restaurant. We... More 

Perth, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The guest service at Aggie Grey's was brilliant - nothing was too difficult! When we had hire car troubles they sent someone out to collect us! The food was lovely also - had some great traditional Samoan dishes at dinner.

Was this review helpful? Yes 2
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa LaToya V, Thank you very much for great review. We are thrilled that the staff were able to take care of you and that you enjoyed the local cuisine in our restaurants. We truly hope we will be able to welcome you back to Samoa and to the Sheraton again in the near future. Tofa Soifua, The Team at... More 

Manawatu-Wanganui Region, New Zealand
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for the All Blacks game. Really enjoyed the resort couldn't fault the staff very obliging and friendly. Maybe food and drinks a bit over priced - but hay aren't they all at places like this. Weather 32 deg every day pool and swim up bar a delight. Rooms and bed very comfortable.Must do is a trip to... More 

Was this review helpful? Yes 2
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa 351 Jill, Thank you very much for your comments. What a treat is was for us to host you and your group for the historic All Blacks vs Manu Samoa Rugby match. We are pleased that our staff were able to take good care of you while you were here. We’re glad that you were able to enjoy the... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb hotel, minutes from Samoa's airport, set in lush gardens and surrounded by beautiful clear waters. The hotel staff are friendly, welcoming and knowledgable and immediately make you feel at home. Hotel rooms are spacious and comfortable, but could do with some added colour in the form of walled art work. Grounds are lovely to wander around and the pool... More 

Was this review helpful? Yes 1
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Caroline W, Thank you so much for your comments regarding your recent stay with us. We are thrilled that you were able to enjoy all that our property had to offer. We pride ourselves on our team of genuinely friendly associates, so we’re glad that we were able to take care of your needs. When ever your travels bring... More 

Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent the last week at the Sheraton whilst visiting Samoa for the historic All Blacks Rugby Test. The resort is set on a beautiful beach about 15 mins from the International Airport and an hour from Apia. The room I had was nice . The pool is brilliant and there is a very nice lobby/bar area. There is also... More 

Was this review helpful? Yes
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Tony N, Thank you very much for your comments regarding your recent stay with us. We’re glad you were here to share in the festivities of the historic game between the All Blacks & Manu Samoa. We are thrilled that you were able to enjoy the room, the pool, and the gym. We are constantly working on improving our... More 

Dunedin, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for the week of rugby. Staff were all good fun and shared a smile easily. Pool was great and beaches ok for a swim when tide is high. Yeah room was a little hit and miss but comfy beds. Is a litlle way out of Apia but take a local bus and enjoy the ride or hire a car.... More 

Was this review helpful? Yes
SheratonSamoaResort, Director of Sales at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Niki1963 Its great to hear from visitors who came to Samoa for the big game and we appreciate you taking time to write your review. Our team were working extra hard over this time, and we will ensure Taga is aware of his 'energiser' status making him memorable. We appreciate your overall feedback, which we will pass to the... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Positives - the staff were very friendly, the pool is beautiful, service was good, comfortable bed and clean room. Negatives - the food was very average and overpriced, breakfast was exactly the same every day and dinner not much better, expensive drinks 5 tala for a water, too far from Apia ( a free shuttle would be good) taxi is... More 

Was this review helpful? Yes 1
SheratonSamoaResort, Director of Sales at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa hstowers, Thank you for your time in writing your review of the recent stay with us in July for the All Blacks v Samoa test match. We endeavoured to change the selections across our dining as much as possible over the week you stayed with us, and this included breakfast and dinner. We were able to offer a wider... More 

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