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Sheraton Samoa Aggie Grey's Resort

Aggie Grey Resort Entrance Road | Mulifanua, Apia, Upolu, Samoa (Formerly Aggie Grey's Lagoon, Beach Resort & Spa)
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Sheraton Samoa Aggie Grey's Resort
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Sheraton Samoa Aggie Grey's Resort
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43 reviews from our community

Traveler rating
    8
    11
    12
    8
    4
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10
16
4
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Auckland, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was my first time in Samoa and my first time staying at Aggie Greys Resort. To start on the positives, the resort grounds were immaculate, great scenery and awesome relaxing atmosphere. The pool area was picturesque and the pool was nice and clean and the perfect temperature to cool down from the hot samoan sun! The pool bar was... More 

Was this review helpful? Yes 1
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Amanda B, Thank you so much for your review of your recent stay with us. We are thrilled that you were able to enjoy the grounds, pool area, and restaurants. It’s great that the staff were able to take care of you. While we are pleased that the first room you received met your expectations, we apologize for the... More 

Pensacola
Top Contributor
111 reviews 111 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stopped to look over the Aggie Grey Resort while exploring Upolu. I had a pleasant lunch at the restaurant. The food was very tasty; the service great and the view PERFECT! There is a handy ATM in the lobby. Very few on that part of the island and most businesses require cash.

Was this review helpful? Yes 4
SheratonSamoaResort, Director of Sales at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Greg Thanks for stopping by for lunch while on your travels around Upolu. Great to read your review and glad you enjoyed the views from the resort. We hope the rest of your stay in Samoa is just as perfect! Tofa Soifua The team at Sheraton Samoa Aggie Grey's Resort. More 

Wellington, New Zealand
Top Contributor
73 reviews 73 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a nice 2 night stay at the end of our trip in Samoa. Very clean large room and aircon. Was a pleasant relief from some of the hot weather and more basic accommodations we had elsewhere. Good service. Although I'd still call this hotel very expensive. Food (and wifi) at the resort was a bit more than most... More 

Was this review helpful? Yes 3
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa rf80808, We appreciate you taking time out to review us. It was great to read you enjoyed your room and the facilities here at the resort. and our team will be glad to hear they are getting great feedback from their services. Friday's activities are one of the more popular days and we are very proud of our Fia... More 

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great two night stay at the end of our trip to Samoa. The day before we were due to fly home we went up to Aggie's to have a look and use their facilities - the end result was was changed our flights and booked in there for a few nights. Great pool area that looks over... More 

Was this review helpful? Yes 3
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa smillybiff, Thank you so much for your comments regarding your recent visit to Sheraton Samoa Aggie Grey’s Resort. We are thrilled that you decided to change your travel plans and stay with us to enjoy the pool facility and the rooms. We are also happy that our team was able to take good care of you while you were... More 

Auckland
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 3 days here..check in was good. Room was at least 100 metres from reception. Might be a problem for the more elderly..Lovely views from all rooms as the complex faces the water. Comfy beds 2 x queen with lovely linen. There is a new Casino within the grounds, requiring your passport on entry. What a lovely little 2 storey... More 

Was this review helpful? Yes 4
SheratonSamoaResort, Director of Sales at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa lorainnehoward, Thank you very much for the great review of your recent stay with us here at Sheraton Samoa Aggie Grey’s Resort. We're thrilled that the team here took such great care of you. and we have shared this news with each of the associates that you mentioned. Being able to enjoy the many different amenities that our property... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We dealt with Sam at the front desk. she was pleasant and efficient. The staff here were top notch. F&B is pricey but the service was top notch. We thoroughly enjoyed the water sports and the pool. Buffet breakfast is great!

Was this review helpful? Yes 3
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa BLUI0927. Thank you so much for your great review of our property. It is great that our team, especially Sam, was able to take good care of you while you were with us. We are thrilled that you were able to enjoy some of the great activities that our property has to offer and certainly hope to be able... More 

Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a mediocre effort to convert a military barracks into a luxury hotel. The rooms are reminiscent of an older, tired Holiday Inn. Not a all the feel of a luxury resort. The food was adequate, but no more. The grounds were very scattered and our room was a hike from the reception area. Unfortunately, the hike was... More 

Was this review helpful? Yes 1
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Michael W, We truly appreciate your feedback regarding your stay with us back in January. In January 2015, we completed a large refurbishment of our 133 guest rooms and lobby area. The new look is a more modern look here is Samoa. The rooms are situated in a layout that allows all of our guest rooms to be ocean... More 

Christchurch
Top Contributor
71 reviews 71 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I had thee most amazing time in April 2015. We stayed at the resort for 10 nights, and we certainly wanted to extend that stay. We travel a lot, and have experienced many great resorts from Hilton, Sheraton and more. But this resort was up there with the best. We did a lot of research on previous... More 

Was this review helpful? Yes 11
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Jameslaughlin, Thank you so much for taking the time to share your experiences from your recent stay. We are thrilled that you enjoyed all that our property has to offer and the genuine hospitality of our team here on site. We certainly hope to welcome you again in the near future to create new memories of your time in... More 

Christchurch, New Zealand
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My daughter/granddaughter and I spent 7 nights and were wanting to go home after 5 as found the swimming pool was not really suitable for small children,menus need working on,food and drinks very expensive and internet way to expensive.Entertainment at night non exsistent,gym equipment was also not all working properly,rooms although very clean were very musty smelling.Our high light was... More 

Was this review helpful? Yes 1
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa nannieglennis, We appreciate you sharing your experiences on your recent stay with us. I’m disappointed that the pool wasn’t suitable for you, as we pride ourselves on having one of the better pools on island, complete with a separate children’s pool and really having an area for visitors of all ages. I’m glad that you enjoyed your treatment at... More 

Travelers are raving about these Apia hotels

Auckland, New Zealand
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our family (wife and 2 teenagers and I) stayed for 5 nights. We checked in midday Thursday, no problems . Reception staff were friendly and happy to see us. Shown to our rooms # 214 & 215 (inter connecting rooms). Porter carried suitcases up stairs to rooms. Rooms were clean and up to same standard as previous stays. Air conditioning... More 

Was this review helpful? Yes 7
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa JacobHughes, Thank you for your comments regarding your recent stay with us. We’re happy you enjoyed your breakfast, Fia Fia and most of your dining experiences. It seems you really shared what Samoa and our property have to offer. We’re thrilled that the team were there to take care of you. We hope to welcome you again in the... More 

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Prices are for 1 room, 2 adults
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