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Sheraton Samoa Aggie Grey's Resort

Aggie Grey Resort Entrance Road | Mulifanua, Apia, Upolu, Samoa (Formerly Aggie Grey's Lagoon, Beach Resort & Spa)
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Best prices for: 1 room 1 guest
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Sheraton Samoa Aggie Grey's Resort
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Sheraton Samoa Aggie Grey's Resort
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71 Reviews from our TripAdvisor Community

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    26
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tauranga, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Took my son and daughter here to celebrate my sons 21st. Hotel staff were amazing and would go out of their way to help. The pool area was spotless and the beach area meticulously cleaned each day. The resort is a little way from the town (30 mins) so car hire if you want to see the sights essential. We... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Though I believe this is a fair description, I will say that it could be, and I hope one day will be, a true 5 star Sheraton resort. We arrived late on a Friday night. The staff at check in were awesome - helpful with huge smiles on their faces, they did everything they could to make us welcome. We... More 

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Melbourne, Victoria, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic resort, with first class facilities available. Great location as it is only up the road from the airport, so was perfect to check in after a late flight and to have a cocktail upon arrival. The rooms are stunning and very clean and the staff of the resort are all very friendly, helpful and accommodating. The food was delicious... More 

Was this review helpful? Yes 1
Wellington, New Zealand
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Very nice resort, thoroughly enjoyed my stay! Peaceful and relaxing. Loved the pool and pool bar. Huge number of loungers both by the pool and on the beach front to spend time in the sun. Water sports equipment was free, loved kayaking alone the coastline. Nice spacious room with great air conditioning and a deck out front to watch the... More 

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Melbourne, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had read the bad reviews on Trip Adviser and was very concerned about going to the Sheraton Aggie Grey, but luckily they proved unfounded. The resort was fantastic, the staff amazing and worked tirelessly to ensure the whole resort was spotless and we were so well looked after. We were there for 18 night and loved every moment of... More 

Was this review helpful? Yes 2
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Webley53, Thank you very much for sharing your comments regarding your recent stay with us. We are thrilled that we were able to exceed your expectations on your visit. We certainly appreciate you choosing our property for 18 night stay. We are happy that we helped make this trip memorable for you and we also appreciate the kind words... More 

Tacoma, Australia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great resort, right next to the airport. Well spread out with great little private beaches and a nice pool. Food here was wonderful and varied. A million cats around the place, so if you don't like cats you will find them annoying. My kids had a ball with them, playing and cuddling. A bit out of town but close to... More 

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SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa HeatherN1607, We are pleased that you were able to enjoy your stay here at Sheraton Samoa Aggie Grey’s Resort. We certainly appreciate you sharing your great experiences regaring your stay. It is great that you were able to enjoy the food, the beaches, and the facility. We certainly hope we have the opportunity to welcome you back in the... More 

Melbourne, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

5 minutes from the airport so very convenient. It is a big resort, so I would not recommend to stay there for a whole week, but we've seen many families doing it only because it is easy and it is actually really beautiful. They have a massive pool and also a relatively nice beach. The food is very good and... More 

Was this review helpful? Yes
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Mapolari, Thank you for the exceptional comments that you left regarding your recent stay. We are thrilled that you enjoyed the property, the pool, and were able to take part of our Fiafia show. We appreciate you sharing your thoughts and for choosing to stay with us at Sheraton. Should your travels bring you back to Samoa, we hope... More 

Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have just returned from a 2 week stay. It was fabulous. The Samoan staff are beautiful people so very friendly and eager to please. Management staff were excellent. The resort is in a beautiful setting and the environment very warm and relaxed. Spent most of our time relaxing on the beach and came home totally relaxed. We plan on... More 

Was this review helpful? Yes
SheratonSamoaResort, Director of Sales at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Beachlover972, Thank you for your comments on your recent stay and appreciate the time you took to write your review. We are so thrilled that our team were able to take really good care of you. We look forward to welcoming you back to Samoa soon. Tofa Soifua, The team at Sheraton Samoa Aggie Grey’s Resort More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed for a week some issues with food but improved over the week new manager in this area great. Rooms weren't very clean check under your bed!!! Daughter had mould in her bathroom. We were woken on our last day at 6 am with new people checking into our room and then were locked out. Unsatisfactory response to same was... More 

Was this review helpful? Yes 1
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa 58lyndsas Thank you for your comments regarding your recent stay with us. While we are always trying to deliver exceptional service to everyone here at property, it is clear that we fell short on your stay. For that, we sincerely apologize for the issues that you had experienced. This is definitely not indicative of the service we aim to... More 

Apia, Samoa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My sympathies to the so rightly disgruntled customers. My poor Samoa...so very misrepresented. I can honestly say that not all Hotels or similar services avalaible on island are like this and have had far better feedback. We had visited last weekend hoping for a fun and relaxing time after a busy week instead it turned out quite the opposite. I... More 

Was this review helpful? Yes 1
SheratonSamoaResort, General Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Luafua, I certainly appreciate you taking the time to provide your feedback regarding your recent visit. Being able to address these issues immediately is an area we are focused on, and I regret that one of our senior team members was not available to get these queries resolved while you were here. The genuine friendliness of our staff has... More 

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