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Sinalei Reef Resort

4.0 of 5 Siumu, Apia, Upolu 1510, Samoa
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Sinalei Reef Resort
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Sinalei Reef Resort
Sinalei Reef Resort
Sinalei Reef Resort
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455 reviews from our community

Traveler rating
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48
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Auckland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Our family booked in to do the fishing trip at the Sinalei and were really disappointed with this. When we arrived the boat was having issues and so we waited half an hour before getting on the boat. We had no introduction and headed out to the water were the skipper barley spoke to us and only one outboard was... More 

Was this review helpful? Yes 1
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa Lava Alex, Thank you for your review & comments on your families fishing charter & lunch at Sinalei Reef Resort & Spa. Our apologies that the fishing charter & meal did not meet your expectations. Our Fishing Charters aboard Fish The Dream are a highlight for most while visiting Sinalei, so it is a great disappointment to us that... More 

Auckland, New Zealand
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited Sinalei in the low season - the perks of this were that we were almost the only guests and had undivided attention from staff, waiting time for food was very short, and we almost always had the pool and facilities to ourselves. The negatives is that it rained a lot (although we were expecting this), quite a few... More 

Was this review helpful? Yes 1
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa Lava Kim! Thank you for your review & comments on Sinalei Reef Resort & Spa! We are so happy to hear that you enjoyed a relaxing, low key holiday with us here in Samoa! Thank you for your lovely comments about our gardens, location, amazing staff & our menus, food & your special setting on the pier! We appreciate... More 

Hamburg, Deutschland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The first impression we´ve gotten from Sinalei upon arrival was following: "you brought surf bags, we´ll charge extra for the transport from the airport." We were the only arriving guests,and we´ve put the bags into the car ourselves. No warm welcome at all! No one took their time to explain the resort, i.e. meal times, where everything is located, etc.... More 

Was this review helpful? Yes 1
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa Lava Tania, Thank you for your review & suggestions on how we can improve our services and facilities at Sinalei Reef Resort & Spa. We take all of our guest feedback & guest comments into consideration as we continuously work at improving our facilities & guest experience. We are so sorry that we did not meet your expectations, and... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2015

For the price we paid, this resort was not value for money. Its a beautiful location with much potential so I hope the Resort Manager reads this and takes onboard the feedback as I will not be recommending anyone in Australia to go here. Arrival date 27th December 2014. 1. Hotel arrival We arrived at Sinalei Resort at 05.50am (flight... More 

Was this review helpful? Yes 2
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa lava from the beautiful south coast of Upolu. Thank you for taking the time to lodge your feedback on this site which as we all know helps our readers and prospective future guests make informed decisions on where their next holiday destination is likely to be. It also helps the supplier of services such as ourselves seek ways in... More 

Honolulu
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 20, 2015

We decided to stay at Sinalei after reading through multiple TripAdvisor reviews of multiple hotels and resorts. The grounds of the resort are beautiful - well maintained and very lush. The pool is glorious and refreshing. We were there in the off-season (January), which meant VERY hot and humid and also very slow. The first night we were the only... More 

Was this review helpful? Yes 1
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa Lava! Thank you for your review of Sinalei Reef Resort & Spa after your recent stay, we are so glad to hear that you had a relaxing holiday & enjoyed our resort grounds, pool, vegan menu options & our friendly staff! Our apologies that the snorkel tour did not meet your expectations, thank you for bringing this to our... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 14, 2015

It is beautiful to look at and the staff are lovely and friendly. The 'gym' is a joke - rusty, hot, broken down. Menu only changes every four months. Four items not available on the menu the whole time we were there. Tuna was always fish of the day. No freshly made coffee. Only stale coffee in a flask sitting... More 

Was this review helpful? Yes 2
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa Lava Charlotte, Thank you for staying with us at Sinalei Reef Resort & Spa, we are so glad to hear that you enjoyed the resort grounds, our friendly staff & your room at Sinalei! Thank you for your comments in regards to our gym & menus. We appreciate all of our guest comments, as we are always looking to... More 

Perth, Australia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2015

We visited Sinalei in May for a family member's wedding. It truly is in an idyllic location. We booked a garden view room. The first room we were taken to was right on the edge of the property and the balcony overlooked the surf camp washing lines in the adjoining property. The room was also tired and dated, not what... More 

Was this review helpful? Yes 1
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa lava Michelle, Thank you for your lovely review of Sinalei Reef Resort & Spa! We are so happy to hear that you & the entire wedding party enjoyed the event, it was a beautiful wedding! We will keep your comments in mind about the wifi, we are always aiming to improve the services & facilities on offer, thank you... More 

Wokingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

We didn't stay here, but came just for drinks and the fire show. The show was excellent, and only about 20 tala each I think. I won't ruin it for you but it was both interesting and spectacular. The cocktails were tasty and the service was good. They let us have a wander around the grounds - very beautiful. The... More 

Was this review helpful? Yes 1
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa Lava! Thank you for coming to Sinalei Reef Resort Spa for cocktails & our Fia Fia night show! We are so glad to hear that you enjoyed your drinks, the resort & the fire knife dancing! We hope to see you next time you visit Samoa! Alofas More 

Aix-en-Provence, France
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 29, 2014 via mobile

Sinalei Reef is a beautifully designed and maintained resort with its gardens and pool being a focal point. The rooms are spacious and the newly renovated bathrooms are large and well fitted. They do not have TVs in the room, but in such a beautiful place, it was not missed. The restaurant delivers consistently tasty if not gourmet meals and... More 

Was this review helpful? Yes
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa Lava Yvonne! Thank you for your comments about your holiday at Sinalei Reef Resort & Spa in Samoa! We are so glad that you had a relaxing & fun holiday with us here! We hope to see you next time you visit Samoa! Alofas from all of us at Sinalei More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 23, 2014

although we were there on a rather bleak and cloudy day, this is a beautiful place, good food, friendly staff, lovely place just to go in for a meal by the sea, the day, or to stay. There is a choice of spots to dine from in the restaurant (see pictures), making it a rather pleasant experience.

Was this review helpful? Yes 1
Sinalei-Reef-Resort, Front Office Manager at Sinalei Reef Resort, responded to this review

Talofa Lava Mala! Thank you for your lovely comments about Sinalei Reef Resort & Spa, we are so glad that you enjoyed your stay with us! Alofas from our Sinalei Family More 

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Additional Information about Sinalei Reef Resort

Address: Siumu, Apia, Upolu 1510, Samoa
Phone Number:
Location: Samoa > Upolu > Apia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sinalei Reef Resort 4*
Number of rooms: 29
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Also Known As:
Sinalei Reef Hotel Apia
Sinalei Reef Apia
Sinalei Reef Resort Samoa/Apia
Hotel Style:
#1 Spa Hotel in Apia
#1 Top resorts Hotel in Apia
#1 Romantic Hotel in Apia
#2 Luxury Hotel in Apia
#4 Family Hotel in Apia

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