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Insel Fehmarn Hotel

Cross Island Road, Apia, Upolu, Samoa
Hotel amenities
Insel Fehmarn Hotel
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Ranked #12 of 30 Hotels in Apia
A recent review
4 of 5 stars reviewed 3 weeks ago
pacificCAREmissions Kailua-Kona, Hawaii
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218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kailua-Kona, Hawaii
4 of 5 stars Reviewed 3 weeks ago

This is a gift from Heaven. They always try to please. Just wish it had free internet!!!!!! The staff has always been helpful, they really clean rooms well, even my dishes! Needs a better AC in the lobby for those wonderful staff ladies!

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Columbia, SC
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been staying at this hotel at least once a year since 1997. This year stayed 5 nights. They are the best in my opinion. The staff is very friendly and the rooms are clean; very comfortable beds, hot water available and it does not run out! Great value for the for the price. The breakfast is more than... More 

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Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our room was given to someone else, the walls of the rooms are paper thin and you can hear everything (woken up at 4.30am by the neighbor using the hair drier). Room service was terrible, pillow cases were dirty and sheets weren't changed during our stay. I would not recommend

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Christchurch, New Zealand
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for four nights at the start of our Samoa adventure. Staff very professional and helpful. There appear to be security guards outside, which reassured our safety concerns. There was a handy business centre. where we used the computer and internet. Self-serve laundromat was very handy with the only dryers we ever saw in Samoa. We enjoyed the breakfasts... More 

Was this review helpful? Yes 1
Brisbane, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Sure it's not state of the art or most modern hotel I've stayed in, but here is what I liked about Insel Fehmarn: - I felt safe - Room was clean - Staff were cheerful, friendly and willing to help - Free shuttle service to the town centre - Discount airport pick up/drop off service - Quiet surroundings - Great... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

im so disappointed with the way i was treated..i made a booking on april for a room from 8july - 9july.. and the day before i came to samoa they decided to cancelmy booking for some reason.i dont know why...atleast give me notice 2weeks before my trip..NOT 1 DAY BEFORE MY TRIP..UNRELIABLE & bad communications.I WILL NOT RECOMMEND THIS HOTEL... More 

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Helsinki, Finland
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
2 of 5 stars Reviewed June 14, 2015

The hotel is located in the outskirts of Apia next to the cross island road. Our original plan was not to stay in these kind of establishments whilst on Samoa, but as we got the food poisoning from a restaurant at Apia We didnt have much choice, since we wanted to stay near town in a reasonable priced hotel. First... More 

Was this review helpful? Yes 1
Mildura, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 23, 2015

I stayed here for a week. My experience was made enjoyable by the exceptional service from staff. They were always helpful and more than obliging. The restraint served nice meals and put on a little dancing show for guest after being asked. The air-conditioning worked great, and the cleaners cleaned my room well. It was close to town and convenience... More 

Was this review helpful? Yes 4
Chico, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 16, 2015

We stayed at Insel for a few nights in between family visits to Samoa. Not only was it a comfortable stay, air con, cable tv, complimentary breakfasts, swimming pool, and laundry... it was convenient. We were far enough from town to not have to bother with the traffic and noise, and still close enough for shopping and sight seeing. A... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 13, 2015

This hotel was a night mares for us we stayed for a few days luckily. The beds are absolutely terrible the bathroom are horrible the shower blocked while i was showering the fridge is rusted inside and outside. I will never ever stay there anymore or recommend to anyone. The only positive thing are the ladies who works there they... More 

Was this review helpful? Yes 7
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