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Insel Fehmarn Hotel

Cross Island Road, Apia, Upolu, Samoa
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1 room 1 guest
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Insel Fehmarn Hotel
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222 Reviews from our TripAdvisor Community

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Traveler rating
    78
    84
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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  • English first
  • German first
  • Japanese first
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English first
  • All months
    (222)
  • Mar-May only
    (44)
  • Jun-Aug only
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    (37)
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Queensland, Australia
1 review
5 of 5 stars Reviewed 1 week ago

My first time staying at insel and I have to have one of the most helpful and friendliest staff. I had my partner visiting me , It was a rainy day , one of the staff members ran out to her with an umbrella which showed me how ready and helpful the staff where. Complementary breakfast was amazing, plenty food... More 

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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been to Apia a few times and have stayed at Insel Fehmarn. On my last visit I went back to Insel Fehmarn for another fantasic meal. The food and service was excellent and this coupled with Kelly singing some of my favourite songs 'on request' made the evening. I am returning again in a few weeks time and... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for four nights. Had arranged to be picked up from airport but this didnt happen, however a kind man rang hotel who said to get a taxi and they would pay. The rooms are very basic, thin walls, can hear everything happening in the next room! Not very clean. Staff were really friendly, nice and helpful. The meals excellent.... More 

Was this review helpful? Yes 2
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I don't even want to rate this a one The rooms are shocking, the walls are paper thin and you can hear everything. The TV provided was something you would see like 20 years ago and it's very fuzzy. The fridge didn't work Cockroches all over. The BEDS are incredibly horrible. In my opinion you can't sleep on them. The... More 

Was this review helpful? Yes 3
Kailua-Kona, Hawaii
1 review
4 of 5 stars Reviewed July 15, 2015

This is a gift from Heaven. They always try to please. Just wish it had free internet!!!!!! The staff has always been helpful, they really clean rooms well, even my dishes! Needs a better AC in the lobby for those wonderful staff ladies!

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Columbia, SC
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 15, 2015

We have been staying at this hotel at least once a year since 1997. This year stayed 5 nights. They are the best in my opinion. The staff is very friendly and the rooms are clean; very comfortable beds, hot water available and it does not run out! Great value for the for the price. The breakfast is more than... More 

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Level Contributor
50 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed July 12, 2015

Our room was given to someone else, the walls of the rooms are paper thin and you can hear everything (woken up at 4.30am by the neighbor using the hair drier). Room service was terrible, pillow cases were dirty and sheets weren't changed during our stay. I would not recommend

Was this review helpful? Yes 2
Christchurch, New Zealand
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 9, 2015

Stayed here for four nights at the start of our Samoa adventure. Staff very professional and helpful. There appear to be security guards outside, which reassured our safety concerns. There was a handy business centre. where we used the computer and internet. Self-serve laundromat was very handy with the only dryers we ever saw in Samoa. We enjoyed the breakfasts... More 

Was this review helpful? Yes 1
Brisbane, Australia
1 review
4 of 5 stars Reviewed July 8, 2015

Sure it's not state of the art or most modern hotel I've stayed in, but here is what I liked about Insel Fehmarn: - I felt safe - Room was clean - Staff were cheerful, friendly and willing to help - Free shuttle service to the town centre - Discount airport pick up/drop off service - Quiet surroundings - Great... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 7, 2015

im so disappointed with the way i was treated..i made a booking on april for a room from 8july - 9july.. and the day before i came to samoa they decided to cancelmy booking for some reason.i dont know why...atleast give me notice 2weeks before my trip..NOT 1 DAY BEFORE MY TRIP..UNRELIABLE & bad communications.I WILL NOT RECOMMEND THIS HOTEL... More 

Was this review helpful? Yes 3
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