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Insel Fehmarn Hotel

3.0 of 5
Hotel website
Cross Island Road, Apia, Upolu, Samoa
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1 room 1 adult
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Insel Fehmarn Hotel
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238 Reviews from our TripAdvisor Community

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Apia, Samoa
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

TV remote was missing, no toilet paper, coffee and milk sachets were so old and have gone hard, the bed needs a proper head base and mattress base and not those hospital wheels bed that moves away from the wall whenever you are on the bed. Breakfast time is from 6.30am didn't come ready until 7.20am almost an hour late... More 

Helpful?
Thank SCC A
Auckland Region, New Zealand
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our 2nd stay at Insel. We stayed here twice during our time in Samoa in December. The first part of our stay we stayed for 6 nights. We had a garden view room which had a self-contained kitchen with microwave and stovetop. Room was made up every day. The beds only had one sheet to cover. Towels had... More 

Helpful?
2 Thank Dot M
Hamilton, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 7, 2016

Great location and the rooms are everything that you would expect from a hotel. The staff are very friendly and will do everything they can to accommodate you. Everything is a bit dated though, with new linen and electronics needed

Helpful?
1 Thank rlamont
Pago Pago, American Samoa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 5, 2016

Nice location, close to town and hospital and great eating places, but rooms and decor need a facelift. Bath towels are worn, and actually are more for children than adults. TV channels...no cable....limited TV channels ...some not so good reception, and movies are played from the reception...this is exactly how it was many years ago. Bed linens and pillows need... More 

Helpful?
1 Thank teine1
Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed December 15, 2015

Stayed one night before i flew home to Australia. Rooms was good, everything working, TV, AC, pool was great. Different have to to eat in-house, but luckily its close to a few night spots. Really enjoyed it. Great service

Helpful?
Thank Samoan_Balsax
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 1, 2015 via mobile

Booked a package deal with flights and accommodation (4rooms), when I arrived at the hotel they told us that there's only one room booked for us and then further made the excuse that the rooms were canceled when we show then our iternary. On the second day we came back from the city and found that one of our rooms... More 

Helpful?
2 Thank Jessica C
Whitianga, New Zealand
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 3, 2015 via mobile

We stayed here for 2 weeks recently and totally enjoyed our time. The staff were always friendly and we were always greeted with smiles. Several times during our stay, we received a room call just to ask if we were happy and if there was anything we needed - I've never experienced this elsewhere - great point of difference! The... More 

Helpful?
1 Thank serenesea
Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 14, 2015

I travelled in September with a friend. When we arrived there was a problem with the room we had booked, due to renovations taking longer than expected, however management were amazing in sorting things out quickly and we were very happy with the solution they came up with. Breakfast was included and was actually really good. Rooms were clean and... More 

Helpful?
1 Thank mcscmsdj
Tauranga, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 9, 2015

WE found this place ok for just a fleeting stay before we headed to Savaii. We arrived quite late at night and we were very hot and thirsty and were very disappointed to find there was no bottled water in our room and the fridge needed to be turned on by us...at the office they couldn't help us so we... More 

Helpful?
1 Thank Rachel M
Nelson, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 7, 2015

My wife & I have stayed at the Insel Fehmarn many times including Aug 2015 and love it. The staff are very friendly and go out of their way to make your stay enjoyable. Check in and out is very easy and smooth, our top floor room was very clean and well serviced. TV reception could be improved but with... More 

Helpful?
3 Thank MTVNZ
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