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Orator Hotel

Tanumapua Village, Alafaalava Road, Aleisa, Apia, Upolu, Samoa
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Orator Hotel
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Ranked #4 of 19 Specialty Lodging in Apia
A recent review
4 of 5 stars reviewed 3 weeks ago
BLUI0927 Sydney, Australia
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76 reviews from our community

Traveler rating
    38
    21
    10
    5
    2
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27
15
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (26)
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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Starting with the positives: 1. Most of the staff were friendly and willing to please. Met some great people. Great service. Manager Yvonne always made sure of that. 2. We were upgraded to a pool side villa at no extra cost due to our villa being double booked. 3. Pool was clean. 4. Cocktails were great and inexpensive. We stayed... More 

Was this review helpful? Yes
Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We spent two lovely nights in the Orator Hotel near Apia. We found the staff to be wonderful and very attentive. It was a lovely setting, very restful and quiet during our stay. It was great to experience dining with locals, staff and their families during Easter and we enjoyed the pool and garden surroundings. The air conditioning unit maybe... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 13, 2015

Our stay at the Orator was good except a few things, The standard villa we stayed in was very comfortable, with a spacious bathroom, quite environment and beautiful gardens. NOTE: villas are so close to each other that you must draw the curtains day and night so the staff and other guests don't get a full view of the inside... More 

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 2, 2015

Well one place to start would be the positives. Such as location was great and the rooms/facilities are nice. Besides that the staff need a serious overhaul! Consistency is definitely what needs to be put into place. FILTER and CLEAN the pool, hardly wanted to use it. Dirty, murky, empty bottles at the bottom. A pool cover would be a... More 

Was this review helpful? Yes 5
Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 30, 2015

A decent enough place to rest your head. Check in was a pain as they seemed to have lost our booking but sorted it out quickly enough. The staff were warm and friendly. Breakfast was good with a decent selection of food including fresh fruit and pancakes.Had lunch one day and it was terrible. I had tacos and it was... More 

Was this review helpful? Yes 3
Upper Hutt, New Zealand
Contributor
18 reviews 18 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 29, 2015

This resort is clearly targeted at upper end clients and for conferences. Beautiful drive way, grounds, environment, pineapple and taro plantations surrounding each chalet. You could spot little geckos running around everywhere.The service was so attentive it felt slightly uncomfortable, but this probably depends on the part of the world you come from. The staff's natural friendliness shone through. .... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 17, 2015 via mobile

After reading reviews on trip advisor, I thought that management would've fixed this... I was proven wrong. Upon arrival, we were left waiting as they could not find the key. They opened the room for us, but when we wanted to go out and explore, we realised they hadn't given us a key. When we asked for a key, staff... More 

Was this review helpful? Yes 5
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 7, 2015

The only thing that was good was we checked in at 2pm on Christmas Day and they let us check out at midday on Boxing Day. The grounds are riddled with stray cats and dogs - it's feral. I had my 8 mth old swimming in the baby pool but the dog jumped in and the water was dirty. There... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 25, 2014

What an amazing resort. No it's not 5*, but who needs star ratings when you have hospitality & real caring staff, where nothing is too much trouble. We had a villa by the pool, clean & serviced daily. Nice touch in the bathroom with the tiles & Samoan decor. Special mention to all the staff especially Yvonne, Dane & Mr... More 

Was this review helpful? Yes 4
Sydney, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 8, 2014

We recently stayed at the Orator Hotel, the most beautiful grounds very peacefully and relaxing.The staff and service was excellent special mention to Dane the events manager who was always there to make you feel so welcomed and extremely professional in his job. The villa we stayed in was No 15 top of the path and was excellent in every... More 

Was this review helpful? Yes 3
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Amenities