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Orator Hotel

Certificate of Excellence
Tanumapua Village, Alafaalava Road, Aleisa, Apia, Upolu, Samoa
Hotel amenities
Orator Hotel
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Ranked #6 of 19 Specialty Lodging in Apia
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed February 13, 2015
Benzo2005 Auckland Region, New Zealand
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74 reviews from our community

Traveler rating
    38
    19
    10
    5
    2
See reviews for
26
14
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 13, 2015

Our stay at the Orator was good except a few things, The standard villa we stayed in was very comfortable, with a spacious bathroom, quite environment and beautiful gardens. NOTE: villas are so close to each other that you must draw the curtains day and night so the staff and other guests don't get a full view of the inside... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 2, 2015

Well one place to start would be the positives. Such as location was great and the rooms/facilities are nice. Besides that the staff need a serious overhaul! Consistency is definitely what needs to be put into place. FILTER and CLEAN the pool, hardly wanted to use it. Dirty, murky, empty bottles at the bottom. A pool cover would be a... More 

Was this review helpful? Yes 4
Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 30, 2015

A decent enough place to rest your head. Check in was a pain as they seemed to have lost our booking but sorted it out quickly enough. The staff were warm and friendly. Breakfast was good with a decent selection of food including fresh fruit and pancakes.Had lunch one day and it was terrible. I had tacos and it was... More 

Was this review helpful? Yes 2
Upper Hutt, New Zealand
Contributor
17 reviews 17 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 29, 2015

This resort is clearly targeted at upper end clients and for conferences. Beautiful drive way, grounds, environment, pineapple and taro plantations surrounding each chalet. You could spot little geckos running around everywhere.The service was so attentive it felt slightly uncomfortable, but this probably depends on the part of the world you come from. The staff's natural friendliness shone through. .... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 17, 2015 via mobile

After reading reviews on trip advisor, I thought that management would've fixed this... I was proven wrong. Upon arrival, we were left waiting as they could not find the key. They opened the room for us, but when we wanted to go out and explore, we realised they hadn't given us a key. When we asked for a key, staff... More 

Was this review helpful? Yes 5
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 7, 2015

The only thing that was good was we checked in at 2pm on Christmas Day and they let us check out at midday on Boxing Day. The grounds are riddled with stray cats and dogs - it's feral. I had my 8 mth old swimming in the baby pool but the dog jumped in and the water was dirty. There... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 25, 2014

What an amazing resort. No it's not 5*, but who needs star ratings when you have hospitality & real caring staff, where nothing is too much trouble. We had a villa by the pool, clean & serviced daily. Nice touch in the bathroom with the tiles & Samoan decor. Special mention to all the staff especially Yvonne, Dane & Mr... More 

Was this review helpful? Yes 4
Sydney, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 8, 2014

We recently stayed at the Orator Hotel, the most beautiful grounds very peacefully and relaxing.The staff and service was excellent special mention to Dane the events manager who was always there to make you feel so welcomed and extremely professional in his job. The villa we stayed in was No 15 top of the path and was excellent in every... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2014

We had 10 nights at the Orator. Loved that the Villa's were more traditional than 5 star.. Gave us a better feel of the Samon way of life. Very clean and serviced daily. Staff where outstanding. We have never met a friendlier bunch of people in our travels. Nothing was too much trouble. They made my birthday celebration complete, from... More 

Was this review helpful? Yes 3
Auckland, Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 2, 2014

Stayed at Orator 7 nights. Villas clean and comfortable. Had to ask once for towels to be changed but only once, they were changed daily afterwards. Shower was a bit hit and miss as to whether you got hot or cold. Didn't matter too much. The setting and pool area were great. Meals at the restaurant were good even if... More 

Was this review helpful? Yes 1
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