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Tanoa Tusitala Hotel

4.0 of 5 Beach Rd | Sogi, Apia, Upolu 1, Samoa
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Certificate of Excellence 2014
Tanoa Tusitala Hotel
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Tanoa Tusitala Hotel
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362 reviews from our community

Traveler rating
    117
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    66
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Tanoa Tusitala Hotel
See the most recent reviews
New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

Excellent accomadation, friendly accomadating staff, especially barstaff Terry and Nuufo. Stayed for 6 nights and had an awesome time. We highly recommend it as the place to stay in Apia with its close proximity to town and its unique feel of being in a resort. Thank you Jill and all your staff for making not only our stay rewarding but... More 

Was this review helpful? Yes 1
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa, Thankyou so much for the positive feedback, its great that you enjoyed your time with us. Congratulations, fantastic that you proposed here as well. We look forward to welcoming you back for your honeymoon. Thanks & Happy travels. More 

Uopstate New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2013

We stayed 7 nights at the Tanoa and enjoyed every minute of it. The location is great! We had no problem walking to town to shops and restaurants. The rooms were clean, modern and spacious. We took advantage of the in room hotpot to make coffe every morning. We did, however, buy many jugs of bottled water to drink and... More 

Was this review helpful? Yes 1
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Thankyou for your feedback on your stay with us at The Tusitala. We are so pleased that you enjoyed your time here and found staff freindly and welcoming. We look forward to welcoming you back on your next trip to Samoa. Happy Travels. More 

New Zealand
Top Contributor
216 reviews 216 reviews
68 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed March 13, 2013

With the refurbishment of Aggie Grey's underway the choices in Apia are more limited and the completely refurbished Tusitala provides a good option. It is a bit of a walk to the town and there is no cover in that process - I happened to be there while it was both hot and raining and ended up getting wetter than... More 

Was this review helpful? Yes 1
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa and thankyou for your feedback on your recent stay with us. We are pleased that you enjoyed your time with us and found everything to your liking. Apologies re the cash issue, hopefully that won't happen again. We look forward to welcoming you back on your next visit to Samoa. Happy Travels More 

Auckland, Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2013

Last month myself and my husband stayed at the Tusitala Tanoa for 5 days. It was our very first time and we absolutely loved every moment of out trip. The Hotel was beautiful clean and food was divine. I would like to Thank the friendly staff who made every moment of our stay very welcoming, enjoyable and an experience we... More 

Was this review helpful? Yes 2
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa, Thankyou so much for your positive comments on your recent stay with us at Tanoa. So pleased that you enjoyed your time with us, and I will pass on your kind words to the staff concerned. Thankyou for the recommendations they are much appreciated. We look forward to welcoming you back on your next visit. Happy Travels More 

Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

Over the past year I have visited Apia on work related trips. I have had four trips of up to six weeks duration. On each trip I have stayed at the Tanoa. As a long term visitor I have found the staff to be most welcoming and friendly almost treating me as one of the family. The rooms are really... More 

Was this review helpful? Yes 1
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa, and Thankyou so much for your kind words on your recent stay with us. So pleased that you enjoyed the Hotel. We look forward to welcoming you back when you return in July with your family. Happy travels. More 

Wellington, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

Had a months work in Samoa and stayed here for the whole time. Staff were pleasant and very happy with service recieved. Food in resteraunt was good and very reasonably priced. Am presently making arrangements to return to Samoa for a week to ten days holiday in July and we will be staying here. Many thanks to Jill and staff.

Was this review helpful? Yes
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Ken, thanks for your feedback on your stay with us. It was great to have you with us for the time you were here and we look forward to welcoming you back for your next visit. Thanks More 

Somewhere over the rainbow
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2013

We stayed 5 Nights at the Tanoa while in Apia on Business. It met our needs perfectly, and generally exceeded my expectations. It is well located to local government and still manages to cater to both the Business traveller, the Holiday makers and locals. Accomodation is clean and well maintained. The staff are friendly and well organised , particular mention... More 

Was this review helpful? Yes 2
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Hello and thankyou so much for your comments on your recent stay with us. So pleased that you enjoyed your time in Apia and especially at the Tanoa. We look forward to welcoming you back. Happy Travels More 

Wellington
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 10, 2013

We stayed here for a week and I must admit I was surprised at how good it was. The cleanliness of the rooms, bed and bathroom was above average and compared to other hotels I have stayed in the Pacific Islands, this one was one of the best. The pool area is lovely and always kept very clean and tidy.... More 

Was this review helpful? Yes
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa, and Thankyou for your comments on your recent stay with us. We are pleased that you enjoyed the Hotel and were pleasantly surprised. I take on board your comments with regards to Internet and also laundry. We look forward to welcoming you back to Tanoa Tusitala on your next visit to samoa. Thankyou and Happy Travels. More 

Wellington, New Zealand
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 10, 2013

I thought the room was great.However we did not receive anything special or complimentary. The service was ok. I felt the food was expensive for what it was and there was nothing "special" about the place. However it was very clean and a lovely setting. But I believe overpriced

Was this review helpful? Yes
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa, and thankyou for your comments on your stay with us. My apologies for you not receiving anything special due to your "Honeymoon" If we are aware that it is a special occasion for guests we do usually offer something complimentary. We hope that you will consider Tanoa Tusitala, for your next visit to Samoa. Thankyou & Happy Travels More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 31, 2013

I have stayed at the "Tusitala" on many occassions: when it was called called Tusitala, Kitano Tusitala and now Tanoa Tusitala. My son & I stayed here last week for 4 nights. The young gentleman (wish I got his name) who checked us in and out provided outstanding service. On par with reception service at Star City in Sydney and... More 

Was this review helpful? Yes 2
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa, Thankyou for your feedback on your recent stay with us at Tanoa Tusitala. I am very sorry that your experience was not what you wanted and that our service let you down. The comments you have mentioned will be taken up with the staff and the Food & Beverage department. We are continuously trying to improve our service, and... More 

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Additional Information about Tanoa Tusitala Hotel

Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Location: Samoa > Upolu > Apia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
Number of rooms: 95
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia
Hotel Style:
#4 Luxury Hotel in Apia

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