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Tanoa Tusitala Hotel

4.0 of 5 Beach Rd | Sogi, Apia, Upolu 1, Samoa
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Certificate of Excellence 2014
Tanoa Tusitala Hotel
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Tanoa Tusitala Hotel
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380 reviews from our community

Traveler rating
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    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Top Contributor
70 reviews 70 reviews
70 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the hotel that is recommended by work. And on first impression, at check in, it was friendly and helpful. The pool looked inviting, as did the spa. The rooms are good sized, including a spacious area for sink, toilet and shower, with reasonable amenities. The air conditioning unit was a bit old, noisy and hard to adjust. The... More 

Was this review helpful? Yes
Honiara, Solomon Islands
1 review
5 of 5 stars Reviewed 1 week ago

Had an over-nighter at Tusitala and did not want to leave, the rooms are fantastic,clean,fresh,alive and bright just really comfy, Had drinks at the bar and did not at any time have to order the crew picked up very quickly how i was rolling, Dinner was sensational pasta, garlic bread just divine I hit my meeting the next day in... More 

Was this review helpful? Yes
Tauranga, New Zealand
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Just stayed here for 4 nights, everything I say here I have also written on the guest feedback form. I had read others negative reviews and genuinely thought maybe they were simply fussy people. Wrong, reviews about poor experiences with this hotel are spot on, even comments made 2-3 yrs ago still ring true. First issue was the musty smelling... More 

Was this review helpful? Yes 3
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa 772 I would like to apologise that we were unable to meet your expectations but at the same time thank you for taking time out to provide us with such detailed valuable feedback. It appears that you enjoyed the food and indicated that the rooms were clean but we clearly let ourselves down with service delivery during your stay... More 

Hobart, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 5 nights while on a business trip. Staff were friendly and helpful. Food was just the normal fare ranging from pizza to hamburgers. The pool was quite nice, I had read a previous review saying the water was quite thick and disgusting but I found the pool to be fine. Rooms were nice, except I did... More 

Was this review helpful? Yes 2
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Nathan We are glad to know that as a business traveler we were able to provide you with the level of comfort and service you have described. In regards to bugs, they are a little more active during the rainy season but we do treat the property weekly. We hope your laptop survived the "attack" and we look forward... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you Tanoa Tusitala for such a beautiful stay, rooms were clean and comfortable. A big, big thank you to the staff at reception, security and bar, so friendly and welcoming as well as helpful at all hours of the day and night :-) My partner and I both had an enjoyable stay we both left wishing it had been... More 

Was this review helpful? Yes 2
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Linda It is wonderful to hear that our staff were a standout during your stay. In addition we appreciate you highlighting the cleanliness and comfort of our rooms. We all look forward welcoming you back to Samoa soon. Regards Jason and the Tanoa Tusitala team. More 

Kiev, Ukraine
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I've never stayed there but we dined at this hotel on a regular basis as we always recommend it to our friends from overseas.The staff are always friendly and helpful when needed,the food are of high standard everytime we dine there.Great for latenight coffee as well if you need somewhere to relaxed after a busy day.So if you're looking for... More 

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Annithra Thank you so much for supporting and recommending our hotel. We are glad that you find the Tanoa so relaxing and accommodating. Next time you are at our hotel be sure to ask for me as I would Iike to put a face to the name. Regards Jason and the Tanoa Tusitala team. More 

Monaco-Ville, Monaco
Top Contributor
337 reviews 337 reviews
326 hotel reviews
512 helpful votes 512 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The original Aggie Greys is currently closed for renovation. The new Aggie Greys Sheraton Resort at the airport lacks authenticity, charme and sense of place, IMO. Toured all the hotels and found the Tanoa Tusitala (meaning "writer" - Robert Louis Stevenson pictured in lobby to commemorare his residence in this place) to be by far the best option. A decent... More 

Was this review helpful? Yes 2
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Trophy Collector Thank you for the accolades you have bestowed upon us. It is indeed flattering to be compared to such an iconic brand as Sheraton. You are correct in mentioning that we are generally the hotel of choice for the surrounding Embassies and government bodies and we appreciate you highlighting our room, service and facilities. Regards Jason and... More 

Apia, Samoa
Top Contributor
63 reviews 63 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The reason my husband and I often dine at this Hotel is that we live here in Apia and when we want a meal out or wish to entertain friends and family who are visiting, we head down to The Tanoa on Sunday nights BECAUSE the wonderful 'Mac and Funky' are playing their wonderful style of music from about 6... More 

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Amanda Yes Mac and Funky are indeed characters and are both "living juke boxes" with a repertoire of songs to be envied. We are pleased to hear you enjoy the ambience of our Sunday afternoon Jam sessions. You are also correct in your reference to a new Chef. We have recently hired an Executive Chef of International pedigree to... More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My partner and I had decided to go to Samoa so I would have the chance to connect to my fathers heritage. We travelled to both islands and after two weeks we were excited to stay at Tanoa and end our holiday with a five star hotel. We spent over AUD $350 per night for three nights and were sadly... More 

Was this review helpful? Yes 2
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Alana It is extremely disappointing to read such a negative review and we clearly did not meet your expectations. I am equally disappointed that we were not given the opportunity to address your concerns while you were on property as I personally make a point of being highly visible and accessible to all staff and guests. Regardless, I do... More 

wellington
Top Contributor
54 reviews 54 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed here for 6 nights in January 2015. If you need to stay in Apia, this is a good option as it is a short walk to the town and public transport. There are also plenty of options for lunch and dinner nearby which meant we were not restricted to the hotel. The hotel is very nice. The staff... More 

Was this review helpful? Yes 1
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Joan We certainly appreciate your overview of the hotel and its facilities. As you have pointed out our proximity to Apia town is very convenient and the rooms, staff and food met your expectations. Unfortunately Wi-Fi in Samoa is not as reliable and affordable compared to other regions in the pacific and we look forward to this improving in... More 

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Additional Information about Tanoa Tusitala Hotel

Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Location: Samoa > Upolu > Apia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
Number of rooms: 95
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia
Hotel Style:
#3 Business Hotel in Apia
#3 Spa Hotel in Apia
#4 Luxury Hotel in Apia

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