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All 31 Apia hotels

Tanoa Tusitala Hotel

4.0 of 5 Hotel   |   Beach Rd | Sogi, Apia, Upolu 1, Samoa
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71%
Ranked #8 of 31 hotels in Apia
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Usufonoimanu Auckland, New Zealand
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345 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Auckland, New Zealand
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

I have stayed many times at this hotel .... I love being home.... Most times staff are friendly ... This last time... Didn't manage to get all the names of your most impressive staff... Tai was very welcoming and always greeted with a friendly face so were most of the serving staff at the bar.... Salome along with the reception... More

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london
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed at this hotel before and will probably do so again. But I do hope that they can resolve some of the gaps. The location is great, the rooms I have stayed in are bright and airy (plus I love the reception building :-)), and most of the staff are friendly and helpful. We had great, responsive service... More

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Duttyfeet Thank you for your spirited review, in particular for highlighting the exceptional service you received from Tai who is one of our long serving staff members. You have brought several concerns to our attention that will be addressed with the team immediately. I urge you on your return, or any of our future guests, to share your experiences... More

Purcells Pen, Saint Catherine, Jamaica
Contributor
18 reviews 18 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had a fantastic stay in May 2013 so we knew it was a must to stay here again .. this time around it wasnt as great .. we booked 4 double deluxe rooms .. definitely more cons than pros on this stay .. i will start with the negative so that I finish on a positive Negatives: On arrival... More

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Corinna Purcell First of all thank you for returning to the Tanoa Tusitala after an impressive first stay and we also appreciate you highlighting the positives in your unbiased and balanced review. What is important to us as a team and a hotel are the negatives that you have highlighted. It is only with this feed back that we... More

Campbell River, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My only negative for this hotel is that they have to wash your towels and then bring the same ones back, there doesn't seem to be extra sets. I had so much trouble with the towel situation it made it very frustrating. I was staying there for a family reunion and the most important function was starting at 5pm and... More

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa DPS First of all thank you for choosing to stay with us as we are a very popular hotel for guests returning to Samoa for family reunions. Apologies for causing you anxiety as a result of our failure to deliver a basic service. As with any business we must continue to execute the basics correctly. We appreciate this being... More

Skien Norway
Top Contributor
59 reviews 59 reviews
46 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 1 week ago

This is among the best hotels in Apia. Convinient located opposite the western sea wall between parliament and the local markets (fish, flee and local produce). The busstaion with all the want to photograph or ride colourful buses is just 200 meter down the road. Large and clean rooms openening to garden level ground floors and blaconies in 1st floor.... More

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Per Urdahl Thank you for highlighting the services and amenities that we offer at the hotel in addition to our proximity to Apia town and all it has to offer. A ride on the unique Samoan buses is a must do as well as an early visit to the fish markets (Sunday is the best day to go). Your... More

Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean and spacious room. About 40 minutes drive from airport but that is how far Apia is. Handy to the town. Good service. Staff very polite and friendly, we only had breakfast there. Probably needs to provide more of a selection for the price. Had to use ear plugs as there was a "night club" somewhere on Saturday night, our... More

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Rachel Thank you for taking time out to recommend our hotel and services. Unfortunately on a still and calm Saturday night there can be a little noise from a night club several blocks away that could disturb a light sleeper so I am glad to know you had some ear plugs handy and the disturbance was minimal. We look... More

Darwin, Australia
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very pleasant resort close to the old Apia markets and shopping area...fair hike from the airport but there is a lot to see on the drive. Rooms were large and spacious...try not to get one near the restaurant as there is a fair bit of noise..trolleys and staff chatting, which although not offensive goes on all hours... More

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Elvigray Thank you for your overall positive review. As you have mentioned we are conveniently located in the heart of Apia, 45 minutes from the airport. Apia is an excellent base to explore all that Samoa has to offer with a number of attractions nearby and others accessible through tour operators. I will mention to our lovely staff to... More

Auckland Region, New Zealand
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time visiting Samoa...loved staying at the Tanoa...great facilities and close to town...some things to watch for though are; 1. Great hosiptality, frinedly staff but service is a little slow...well actulally a lot slow 2. Wifi available and is costly...actually internet connection for NZers is over costly...there were often times the Wifi connection cut out...like in our room!! It worked... More

Was this review helpful? Yes 1
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Mere Its wonderful to hear that you enjoyed your first trip to Samoa and particularly staying here at the Tanoa. We also appreciate the "pointers" that you have provided for future guests and agree in principle with what you have mentioned but conversely, whilst inconvenient, it are these drawbacks that add to the charm of Samoa and the "little... More

Toulouse, France
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location in heart of Apia a family of 4. 2 kids 3-5 years old good pool good rooms modern reception thought their service need to improve otherwise good hotel great location a little over priced but would stay here again

Was this review helpful? Yes 1
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Cj003 Its wonderful to hear that we were able to provide a relaxing environment for you and your family. As with anything we can always improve and our service is something that we need to continually focus on to ensure our standards are maintained and expectations matched. We look forward to you and your family returning to Samoa. Regards... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Pros: Stayed 7 nights. Very good service. Very clean. Safe. Beautiful buildings and gardens. Friendly, well dressed, professional staff. Nice decent sized rooms. Good aircon. Good location, close to services and shops, and to use as a base. Cons: Food abit pricey. I recommend this hotel. I would stay at this hotel again. Thanks Tanoa!!

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Mataio We appreciate your positive review and the fact you have highlighted what we do well. Whilst we are always striving to improve I am delighted to hear that we were able to meet your expectations over a 7 day stay. Regards Jason and the Tanoa Tusitala team. More

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Additional Information about Tanoa Tusitala Hotel

Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Location: Samoa > Upolu > Apia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
In the heart of Apia, the Tanoa Tusitala Hotel is the ideal Hotel for Business and leisure. It is located within walking distance to all major offices,and is easily accesable to all major tourist spots.There is 95 beautifully renovated guest rooms all with individually controlled Air Conditioning. Situated on 12 acres of landscaped gardens and offering all the facilities you would expect of a 4 Star Plus Hotel. The hotel features a swimming pool and children’s pool, Tamarind Specialty restaurant, tennis courts and Poolside Bar.Senakai Spa is located at the Hotel, and is the perfect place to rewind, relax and enjoy some wonderful Spa treatments. ... more   less 
Number of rooms
95

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