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Tanoa Tusitala Hotel

Beach Rd | Sogi, Apia, Upolu 1, Samoa
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Tanoa Tusitala Hotel
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425 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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    (90)
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Auckland Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay, rooms were very tidy, spacious and comfortable. Our room was cleaned daily and the ladies did a great job only complaint is our room usually wasn't cleaned till about 4-5pm. Breakfast was complementary and was a nice surprise instead of just fruit and cereal like most other hotels there's was sausages eggs bacon baked beans potatoes... More 

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Auckland Region, New Zealand
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel has many great features. it is close to town and walking distance to Palolo Deep, great for snorkeling.The room was clean and spacious, the grounds are lovely, including gardens growing their own food. There is artwork everywhere including some stunning wooden sculptures. We enjoyed the pool and the food was better than anticipated and the breakfasts (included with... More 

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Felicity I for one certainly appreciate your review as I am personally aware of some of the difficulties you experienced during your stay. Despite some of the experiences that obviously detracted from your stay I am encouraged that the positives out weighed the negatives. Reviews and feedback such as yours are essential for us to improve and maintain standards... More 

Auckland, New Zealand
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We would not normally choose this type of resort, but were offered a great package deal by Air New Zealand. The grounds and public spaces are attractive and comfortable, and we enjoyed the pool. Contrary to some reviews we read, the food was great - perhaps the chef has been replaced recently. The hotel is right in downtown Apia, and... More 

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa John We do pride ourselves on having a hotel with character and being a hidden oasis in the heart of Apia. People are pleasantly surprised and for the most part enjoy their Tanoa Tusitala experience and proximity to other attractions. I note your comments about the food and how you are at odds with the negative reviews you have... More 

Christchurch, New Zealand
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

5 friends & I went to Samoa for the Manu/All Black game in July.I was there for my 8th stay @ Tanoa & my friends for their 1st time in Samoa & @ Tanoa.We had a week 's stay with the All Blacks there for 3 of the nights we were there.I found my room in good condition as usual... More 

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Amo It was indeed a pleasure hosting yourself and your friends for their stay. We are glad that Tanoa Tusitala continues to meet your expectations and the staff and I were proud to showcase the hotel and moreover beautiful Samoa to your guests and are glad that they enjoyed their time with us. It also seems the excitement of... More 

Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We had been staying at the Sheraton at a decent rate (usd170/night) but refused to pay usd300 so we looked around. Tanoa is great value for money. The room was far better decorated than the sparse Sheraton. The grounds (although right in Apia) are lovely (like the Tanoa in Nadi). Staff is really lovely. This will now be our first... More 

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Dikiwi We certainly appreciate your kind remarks and we are encouraged that we were able to provide an experience and ambience superior to a multi-national 5 star brand. Whilst we do not profess to be 5 star we are delighted that you have found a level of comfort at Tanoa hotels both here and in Fiji. I notice you... More 

Helsinki, Finland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For Apia standards, a very good hotel. Pros include the location and overall "ok-ness". The staff were generally friendly and helpful, altough sometimes a little slow in service (but that's normal in Samoa). Cons include the restaurant food (that was just ok) and a smallish pool. Had some cockroaches and geckos in the room but I guess that normal in... More 

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Follke Thank you for your review. It is unfortunate we were unable to meet while you were here as the wife of our Chef is from Finland and doesn't get the opportunity to speak Finish much. Samoa is certainly quite a distance from Helsinki but by all means do ensure you contact us prior to your arrival should you... More 

Sydney, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed with our children here as a base for our holiday in Samoa and were very happy with the quality of the room and the service. Although the pool is starting to look a little tired, it's a good size, and the pool area is very pleasant. The location is a close walking distance to town.

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Sarah As you and your family found out Tanoa Tusitala is well appointed and is conveniently located to Apia central. As you mentioned, it is an ideal base to explore other attractions in Samoa. Whilst there is excellent accommodation on the other side of the Island that isolation is a draw back for some guests. I am happy to... More 

Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on business while running a course at the hotel. The hotel is a fairly classic one for the Pacific. Big, open foyer, covered decks, lush gardens, reasonable rooms - but the standout are the magnificent carvings that decorate the grounds. I was impressed! The food isn't bad though nothing to write home about. They have a very friendly... More 

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Bev Well it certainly seems the hotel has made an impression on you and I note your comments regarding the carvings. The Tanoa Tusitala is committed to promoting and preserving the rich cultural heritage of Samoa and the art work around the hotel is from the Leulumoega Fou College of Fine Arts. I really encourage visitors to Samoa to... More 

Waitakere > Piha
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pleasantly surprised with large room. Good room supplies and very good linen. Double double and heaps of room. Staff attentive and happy. Only let down was dinner. Nothing to recommend there but good breakfast. Very clean.

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Bob Thank you for sharing your thoughts with us. We are definitely located in the heart of Apia which our guests do find convenient. Admittedly our menu does not mirror that of big city restaurants but we do offer simple, fresh tasty meals utilizing fruit and vegetables from our on site hotel garden. We certainly appreciate you endorsing our... More 

Canberra, Australia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited Tanoa for work in August 2015. As a meeting venue, it was comfortable and the staff were very friendly and helpful. Virgin Airlines lost my bag the entire week I was in Apia (in fact it still hasn't shown up - never flying them again if I can avoid it) but TaiTai, Oltai and all the staff kept... More 

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Qweruioper It was indeed unfortunate that the airline lost your luggage and we share your frustrations in this regard. Despite the distress this undoubtedly caused you I certainly appreciate you acknowledging the efforts of our staff in assisting you. Despite being one of the largest hotels on the Island we pride ourselves on personalized service and in this instance... More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool area(8)
  • Very good(3)
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Hotel & grounds (20)
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