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Tanoa Tusitala Hotel

Beach Rd | Sogi, Apia, Upolu 1, Samoa
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Tanoa Tusitala Hotel
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409 Reviews from our TripAdvisor Community

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Traveler rating
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    71
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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (409)
  • Mar-May only
    (90)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (80)
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Ashburton, New Zealand
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

We recently spent seven nights at the Tanoa to enable us to attend the All Black game. We booked long ago and I was reading the reviews on the plane going over which I must say were mixed so I was a little concerned! Well there was no need to be. It was lovely. Our rooms were well appointed, spacious... More 

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Melbourne, Australia
1 review
3 of 5 stars Reviewed 3 days ago NEW

After coming off four amazing memorable nights in Savai'i, we were disappointed on our arrival at Tanoa. Our first impressions at the front desk were short, slightly rude with no welcoming smile from the assistant manager Taitai. This attitude did change the next day and for the remainder of our stay as I found that if I needed to get... More 

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Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 days and there were 45 family members. I'm glad that breakfast was part of the package as the food and drink prices at the hotel are expensive. It's a pity that there is no buffet dinner as we had to go outside the complex to eat. You do have an option to order off a menu... More 

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Loren We are glad that we were able to provide and cater for your family and that breakfast, the bar the pool and staff were a highlight of your stay. I'm happy your iPod was located but would also like to point out that the most common item left behind in hotels are phone and mobile device chargers. Our... More 

San Francisco, CA
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is the best in Apia. The rooms are spacious, very clean, and modern. The bath products are cruelty free, which is a big plus for me. The grounds lovely with traditional Samoan touches throughout. The continental breakfast included with the room is much more substantial than the other hotels I stayed at in Samoa. The restaurant's food was... More 

Was this review helpful? Yes 1
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Karen We appreciate your concise review of our property which essentially highlights all the elements of a good hotel experience - comfortable clean rooms, a great breakfast and food, ambience and feel and of course service. We are truly encouraged by your remarks as we do try our best to deliver a complete experience to our guests. In this... More 

Auckland Region, New Zealand
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Upon arriving to Tusitala, our school trip - Waitakere College Samoan Language Senior classes and Samoan Group 2015 - fell in love with the hotel straight away. Awesome rooms, spacious and very homely. The service from the staff, day in day out, especially with teenagers for 9 days at Hotel, was of high standard. Our students were in awe of... More 

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GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Wez We are glad that we were able to look after your group of students for their trip to Samoa and thrilled that they felt so comfortable, well fed and were able to enjoy our pool and facilities. Do come back and don't hesitate to recommend us to other schools and colleagues. Regards Jason and the Tanoa Tusitala team. More 

San Jose, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My work takes me around the world staying in 5 and more rated star hotels. I always find myself comparing these hotels to Tanoa Tusitala Hotel of Western samoa....the environment, customer service, F&B and housekeeping, none comes close to making you feel at home like the Tanoa. A home away from home.

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Lina We are thrilled to receive such an overwhelmingly positive review. It is with a sense of pride that we are grateful for your encouragement and recognition. We are glad that the hotels warmth and character appeals to you and you have indeed found your home away from home. I can only imagine that the characteristics that you have... More 

Auckland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the Tusitala now for ten week-long work trips spread out over two years. The transport is reliable, the staff are kind and capable, and my rooms have always been wonderfully clean. The woodcarving artwork around the grounds is incredible. The beer is cold, the pool is refreshing, and the mini gym really gets the job done too.... More 

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa JKG It is extremely encouraging to get such positive feedback from a regular guest and we have been able to consistently meet your expectations over a long period of time. Adjectives such as reliable, kind, capable and clean continue to remind the team of what an excellent job they are doing and at the same time serve to reinforce... More 

Auckland, New Zealand
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Made sure we checked out the bar here for cocktails - boy were they good! Great service and fantastic setting by the pool. Didnt get a chance to try the food but lots of customers seemed happy with meals dining beside us! loved it here and will definitely aim to stay next time we are in Samoa.

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Mere Well it seems curiosity got the better of you and you wanted to see what it was about the Tanoa Tusitala that made it the hotel of choice for the All Blacks on their recent trip to Apia. Its fantastic to hear that even though you didn't stay with us you enjoyed your cocktails and were able to... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Tanoa was lovely for our family for our first island holiday. We wanted a bit of comfort and this worked out perfectly for us. The restaurant has a very small menu and not very affordable for everyday. The breakfast was lovely and the staff very friendly and happy to help. The FiaFia night is special and we really appreciated... More 

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Aeroplane It is wonderful to hear that as a first time visitor to Samoa you enjoyed your stay with us. As with most of our guests you enjoyed being close to town and used the hotel as a base to enjoy other aspects of Samoa. Our Fia Fia night is always well received by our guests and our breakfast... More 

Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2015

I've stayed here a few times in the recent past, typically for one or so weeks at a time. The hotel is laid out among beautiful, well kept and verdant gardens (this is Samoa) and it is an easy walk across to the main Government offices and downtown. My room was comfortable and reasonably well furnished and clean but noisy... More 

Was this review helpful? Yes
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Abarao Thank you for what appears to be an overall positive review of our hotel and its facilities. I do appreciate your comments regarding value and whilst this is subjective we wholeheartedly believe our pricing does reflect the services, facilities and location on offer. That being said we always need to remind ourselves that we must maintain a level... More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool area(8)
  • Very good(3)
Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

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Hotel & grounds (20)
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Pool/beach area (26)
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Room/suite (13)
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Hotel & grounds (1)
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