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All 35 Upolu hotels

Virgin Cove Resort

2.5 of 5 Resort   |   Sa'anapu, Upolu, Samoa
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Virgin Cove Resort
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63%
Ranked #26 of 35 hotels in Upolu
A recent review
3 of 5 stars Reviewed December 1, 2013
AAandARTravellers Auckland Central, New Zealand
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138 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Auckland Central, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 1, 2013

My friend and I drove a long way down a rugged road after paying $5 Tala to get some lunch at the resort. The location of the resort is stunning, but the resort I'd very basic and bare. Food was basic and ok, but only 3 options on the lunch menu. We took a shirt walk around the resort and... More

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Oamaru
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 22, 2013

A friendly local woman in Apia recommended this place to us. I also read the reviews in an older version of Lonely Planet. A recent cyclone had wrecked the place. It was mainly wrecked with only a few fales habitable. The price had not been reduced; instead we found ourselves 'squeezed for every cent'. The worst incidents are : First... More

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Sydney, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 8, 2013

Unfortunately we had horrible weather when we stayed at Virgin Cove. It was miserable and raining and cold. Outside showers are not fun with this kind of weather. There could be a few more signs pointing to where it is. We drove down a dirt/mud track which was an adventure in itself - whether the car would make it or... More

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Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed August 19, 2013

We have recently had the opportunity to experience the peace and tranquility of this beautiful piece of paradise at Virgin Cove. It is a place to come and rejuvenate, and to be a part of nature without the hustle and bustle of a regular resort. Our intention was to stay here for 5 days and then move to what we... More

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Jan Juc
Top Contributor
52 reviews 52 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 8, 2013

We happened upon this gem by accident and were rapt to stay there for about 6 days. The whole experience was fantastic. We were lucky enough to be there on White Sunday and was taken to the village to watch the kids practice and then back there on the day. The walks with the 'Talking Chief' were fun and informative... More

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Thomas_Gine, Manager at Virgin Cove Resort, responded to this review

Dear .... "Fa'afetai Tele Lava" - Thank you very much for posting your experiences of our People and Place. We are honored that you took the time to share these special experiences which undoubtedly left an impression on you. It is indeed a special time to be in Samoa on our "White Sunday" - a celebration of our children, and... More

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 7, 2013

This place felt empty rather than peaceful. The reception area is totally bereft of personality - empty shelves, lack of art/crafts on display etc. I understand the resort is under new management but the management are absent and it feels like the place is closing rather than renovating. The staff are very pleasant but also vague. They have no phone... More

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Havelock North, New Zealand
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 6, 2013

`We spent a week in a `garden bungalow` (not a fale). Pros - beautiful beaches(white sand and palm trees) and clear/warm lagoon,friendly and very helpful staff,idyllic location, good food at reasonable prices(dinner mains around $20 NZ). Cons - the cyclone late last year has taken its toll with parts of the resort trashed(several fales and beach bungalows knocked flat or... More

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Thomas_Gine, Manager at Virgin Cove Resort, responded to this review

Dear .... Thank you for sharing your experience of Virgin Cove and we do very much appreciate your suggestions. The Garden Bungalow you stayed in is next in line for a complete renovation and repaint and we reduced the rate substantially because of this. The desolation left by the cyclone does take time to improve upon as most of the... More

Bathurst, Australia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 28, 2013

Pros - Private, natural setting, relaxing, beach front is AMAZING, great for toddlers and kids with easy access to lovely beach, decent food and served outside on the beach, rooms are kept clean and sheets were changed daily. Breakfast each day was lovely. Cons - A LOT of mosquitos, very basic rooms, the shower was a pipe with water pouring... More

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Thomas_Gine, Manager at Virgin Cove Resort, responded to this review

Dear.... Thank you for taking the time to share your experiences and suggestions about Virgin Cove. It is an amazing place, with mangroves and forest right up to the beach and one of the very few places in Samoa that offers this type of natural environment to our overseas guests and locals alike. We are sorry about the mosquitoes -... More

Auckland, Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2013

I give this 5 stars just for the experience and charm of the place. The staff were wonderful - new managers have made a difference. The staff placed 16 lanterns around a grove by the beach so we could eat dinner in a wonderful idyllic setting. It was just what we had hoped for. The fale was clean, with a... More

Was this review helpful? Yes 2
Thomas_Gine, Manager at Virgin Cove Resort, responded to this review

Dear ..... Thank you so very much...we deeply appreciate your taking the time to share your experiences of Virgin Cove and we will share your story with our staff...they will be so pleased. We hope that you will return to Virgin Cove some day to recharge, rejuvenate and simply enjoy our natural haven. By then, the forest will have fully... More

Perth, Australia
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 11, 2013

My partner and I spent a month in Samoa and were looking forward to our stay at Virgin cove. We specifically went out of our way to go there and planned a three night stay. On arrival we were charmed and our hut and location was fantastic. However this changed dramatically. I went to have a shower in the ‘outdoor’... More

Was this review helpful? Yes 11
Thomas_Gine, Manager at Virgin Cove Resort, responded to this review

Dear.... On behalf of the owners and our current staff, we sincerely apologize for the terrible experience you endured at Virgin Cove under previous management and staff. The person who managed Virgin Cove at the time has since been banned from setting foot in the village ever again as this person brought shame on the village and to Virgin Cove... More

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Additional Information about Virgin Cove Resort

Also Known As:
Virgin Cove Hotel Upolu
Virgin Cove Hotel
Virgin Cove Upolu
Virgin Cove Resort Samoa/Upolu
Address: Sa'anapu, Upolu, Samoa
Location: Samoa > Upolu
Amenities:
Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Upolu
#11 Top resorts Hotel in Upolu
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Virgin Cove Resort 2.5*
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