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Hacienda Manteles

Certificate of Excellence
Ecological Route Banos - Patate km. 18.5 (Via Las Antenas), Banos 0000, Ecuador
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Hacienda Manteles
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Level Contributor
189 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This wonderful hotel takes guests by surprise. The approach is a winding and steep dirt road but suddenly the lovingly restored hacienda, which has passed through many generations, appears in a well manicured garden. The staff are welcoming and we felt happy to have arrived after a long drive. We were upgraded to Room 21 which is down the garden... More 

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Virginia
Level Contributor
89 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed April 24, 2015

We spent one night at the Hacienda Manteles near the end of a Gate1 tour in Ecuador, and it was very memorable. As others have noted, the hotel has a very remote feel, as it is well off the main highway and requires a breathtaking drive down and then back up a stunning valley with clear views to the volcano... More 

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Englewood Cliffs, New Jersey
Level Contributor
169 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed March 29, 2015

This was another of the lodges that we stayed in during our Gate 1 tour of Ecuador, and like the others, Hacienda Manteles also had a special charm that I will long remember. It is in a somewhat isolated area but the landscaped grounds and the surrounding scenery of the mountains and valleys are very beautiful. There are great views... More 

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Wilmington, North Carolina
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

We visited for 1 night the Hacienda Manteles on our tour with Gate 1. First of all Gate 1 always selects wonderful hotels in great locations and this one did not disappoint. Fernando met us when we arrived and he makes you feel so welcome and at home. The inside of the main building is well appointed with comfortable chairs... More 

Was this review helpful? Yes 1
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service... More 

keswick
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

This hotel was simply amazing. It had beautiful views of the volcano and the valley below. The hotel had such character, it was decorated with antiques which I loved! The food was really good and the service was great. I would love to go back and stay there longer. It's the perfect place to getaway! Plus they had a really... More 

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Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service... More 

Leesburg
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

Unique hotel in the mountains near Banos. Long drive up the mountain to the lodge but well worth the trip. Views of the Volcano all the way up on the drive. Beautiful views from the hotel and the road to get there. We stayed with a Gate I travel tour. Main house is a beautiful Hacienda. People were very friendly... More 

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Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are pleased to hear that you were happy with our staff... More 

CA
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed March 11, 2015

We were part of a Gate 1 group that stayed there for one night. Glad I did not have to worry about finding this place. It is far away from Baños and many back roads led us finally there. There is a main house and some other buildings scattered around the property. We stayed in number 23, a single unit... More 

Was this review helpful? Yes
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are very sorry to know that the food did not fulfill... More 

Ontario, Canada
Level Contributor
168 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed February 23, 2015

This hotel has an old world ambiance because it has been transformed from a private family hacienda to a charming hotel. Each room is different, and I would imagine that reviews vary based on which room you get booked into. We felt lucky to get a room in the main house, but each room had it's own special qualities. Being... More 

Was this review helpful? Yes
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are pleased to hear that you were happy with our staff... More 

Chicago, Illinois
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 16, 2015

My husband and I stayed here as part of a Gate 1 tour. We were placed in one of the new rooms (23 & 24). I'm so glad that we were! It was the best room of the whole trip. The room was detached and private. Very modern with great views. The room was worthy of being covered in a... More 

Was this review helpful? Yes 1
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service... More 

Las Vegas, Nevada
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed February 3, 2015

I usually do not like to write long review. Making an exception for this hotel. The following cpmplaint was sent to Gate 1 and the hotel. We recently (1-27-15) returned from a trip in Ecuador with Gate 1. This was our fourth time travelling with Gate 1. We had a good time and our tour manager great. We do have... More 

Was this review helpful? Yes 1
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Dear guest, Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are very sorry to know that the food did not fulfill your expectations. We take a lot of pride for outstanding service, and food is one of the main reasons our guests complement us.... More 

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