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Hacienda Manteles

Certificate of Excellence
Ecological Route Banos - Patate km. 18.5 (Via Las Antenas), Banos 0000, Ecuador
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Best prices for: 1 room 1 guest
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Hacienda Manteles
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Hacienda Manteles
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194 reviews from our community

Traveler rating
    141
    29
    11
    10
    3
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47
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Englewood Cliffs, New Jersey
Top Contributor
157 reviews 157 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was another of the lodges that we stayed in during our Gate 1 tour of Ecuador, and like the others, Hacienda Manteles also had a special charm that I will long remember. It is in a somewhat isolated area but the landscaped grounds and the surrounding scenery of the mountains and valleys are very beautiful. There are great views... More 

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Wilmington, North Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited for 1 night the Hacienda Manteles on our tour with Gate 1. First of all Gate 1 always selects wonderful hotels in great locations and this one did not disappoint. Fernando met us when we arrived and he makes you feel so welcome and at home. The inside of the main building is well appointed with comfortable chairs... More 

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Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service... More 

keswick
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was simply amazing. It had beautiful views of the volcano and the valley below. The hotel had such character, it was decorated with antiques which I loved! The food was really good and the service was great. I would love to go back and stay there longer. It's the perfect place to getaway! Plus they had a really... More 

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Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service... More 

Leesburg
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Unique hotel in the mountains near Banos. Long drive up the mountain to the lodge but well worth the trip. Views of the Volcano all the way up on the drive. Beautiful views from the hotel and the road to get there. We stayed with a Gate I travel tour. Main house is a beautiful Hacienda. People were very friendly... More 

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Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are pleased to hear that you were happy with our staff... More 

CA
Top Contributor
72 reviews 72 reviews
31 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed March 11, 2015

We were part of a Gate 1 group that stayed there for one night. Glad I did not have to worry about finding this place. It is far away from Baños and many back roads led us finally there. There is a main house and some other buildings scattered around the property. We stayed in number 23, a single unit... More 

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Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are very sorry to know that the food did not fulfill... More 

Ontario
Top Contributor
112 reviews 112 reviews
43 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 23, 2015

This hotel has an old world ambiance because it has been transformed from a private family hacienda to a charming hotel. Each room is different, and I would imagine that reviews vary based on which room you get booked into. We felt lucky to get a room in the main house, but each room had it's own special qualities. Being... More 

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Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are pleased to hear that you were happy with our staff... More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 16, 2015

My husband and I stayed here as part of a Gate 1 tour. We were placed in one of the new rooms (23 & 24). I'm so glad that we were! It was the best room of the whole trip. The room was detached and private. Very modern with great views. The room was worthy of being covered in a... More 

Was this review helpful? Yes 1
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service... More 

Las Vegas, Nevada
Top Contributor
86 reviews 86 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 3, 2015

I usually do not like to write long review. Making an exception for this hotel. The following cpmplaint was sent to Gate 1 and the hotel. We recently (1-27-15) returned from a trip in Ecuador with Gate 1. This was our fourth time travelling with Gate 1. We had a good time and our tour manager great. We do have... More 

Was this review helpful? Yes 1
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Dear guest, Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are very sorry to know that the food did not fulfill your expectations. We take a lot of pride for outstanding service, and food is one of the main reasons our guests complement us.... More 

Cali, Colombia
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 28, 2015

Ok. So before I start raving about this place I do want to admit something; the night of my arrival, when we pulled into the drive way, I wanted to give this place 0 stars if I could. You see, the map that the hotel's website gives you isn't very clear, at all. So my boyfriend and I were lost... More 

Was this review helpful? Yes 1
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are pleased to hear that you were happy with our staff... More 

Sugar Land, Texas
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 14, 2015

After a long day of touring in the Banos area, it was nice to arrive at this hacienda and be heartily welcomed by Fernando - similar to arriving at a friend's home for the night. He treated our tour group as if we were family, telling us about the house and our rooms and dinner plans before giving us our... More 

Was this review helpful? Yes
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service... More 

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