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All 26 Banos hotels

Luna Runtun Adventure Spa

4.0 of 5 Hotel   |   Via a Runtun Km 6, Banos EC180250, Ecuador
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Luna Runtun Adventure Spa
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Ranked #6 of 26 Hotels in Banos
A recent review
5 of 5 stars Reviewed August 24, 2014
Margarida W Lisbon, Portugal
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251 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cologne
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

We stayed one night at Luna Runtun with some of our friends to celebarte our wedding. As the hotel was recommended by a close friend and the Website looks promising we thought it would be a good choice. Unfortunately, after the stay we are very disappointed! Even the view and the surroundings are very beautiful and the rooms are clean... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Wow! The service in this place is terrible (rude) our room was almost 600usd for two nights... am i in ecuador? and it is disgusting the hot tub in our room spewed brown flakes of mold and who knows what else.. I would never bath in those conditions. I couldn't use the tub so I went to the shower which... More

Was this review helpful? Yes 1
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Dear Zack: Thank you for your opinion about Luna Runtun, Adventure SPA. I am sorry to hear about your experience at our hotel. 1. hot tub / Rooms Division is in charge of the weekly cleaning of all suites' hot tubs. As well as Maintenance Department filters the tub's pipes on the same basis. I´m surprised about what happened. I... More

Lisbon, Portugal
Top Contributor
73 reviews 73 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 24, 2014

I loved the place. My room had an amazing view and the cafeteria and the pools also. The restaurant had good food, the breakfast was one of the best in Ecuador. I felt that in the pool they should have a hairdryer. In the room i missed a shower cap. The shower is a vertical one so if you don't... More

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LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

We're so happy to hear that you loved the view and that you found the food good. Thanks for your feedback. I plan to follow up on your concerns right away. We hope to see you back in Baños soon. Remember to book online in our web page, confirmation is immediate. Regards, More

Charlotte, NC
Contributor
14 reviews 14 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 5, 2014

This place is truly heaven...the views from the pools and the Cafe are breathtaking and if Tungurahua Volcano is not covered in clouds you can see that too from many points on the property. The rooms are well appointed with everything that you need and great views as well. The site is quite a respite from the towns and cities... More

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LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

I'm so pleased to hear that you've been impressed with your stay. Thanks for reaching out about your experience with us, and I'm very happy to read your recommendation as a "place not to be missed if you are in the country". Thanks so much. We are already looking forward to your next visit. Wishing you safe travels in the... More

Denver
Top Contributor
67 reviews 67 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 1, 2014

This place has the most amazing views! You can sit in the hot tub (heated by volcanic water) and see tyhe clouds pass by. The place is beautiful and the food was also great. I would come back for sure.

Was this review helpful? Yes 1
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

I appreciate your recommendation about Luna Runtun. It's wonderful to hear that you enjoyed the hot tubs, the food, and I'm glad that you took the time to write about your stay. Can't wait to have you back. Remember you can book online in our web page and all our services are open to the public too. Best wishes. More

Top Contributor
76 reviews 76 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 23, 2014

This is my fourth hotel in Banos and it blows the competition out of the water. “Beautiful hotel but difficult if you are not in good physical condition, you need a car and be young because it is outside the city

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LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Thanks for the recommendation, our future guests and visitors will appreciate it. Any taxi can get to Luna Runtun ($5), and travelers can also walk from town (1 hour uphill), beautiful views. Thanks for the review. I send you my best regards. More

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 11, 2014

I stayed at Runa Luntun two weeks ago for a weekend. It is a bit of a drive from Quito but once you pass Ambato you get to enjoy incredible views! The hotel consists of spread out bungalows allowing for maximum privacy. I had the Yoga Suite which was a nice room with a little bit of a walk from... More

Was this review helpful? Yes 1
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Thanks for reaching out about your recent experience with Luna Runtun in Baños. Glad to hear that you enjoyed the privacy of the Yoga Suite and the views from the pools, and it's great that you were impressed with the service, too. I appreciate your recommendation, and I look forward to having you back! I send you my best regards. More

London
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 7, 2014

This is my fourth hotel in Banos and it blows the competition out of the water. It sits on a high crag overlooking town, in fact, it's probably a precarious, 15 minute drive up the mountain from the centre of town so not ideal if you want to enjoy the nightlife. This is its real charm. From my room we... More

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LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Thanks for providing such detail about your visit with us! It's wonderful to hear that you've been impressed with the excellent views, the hot pools, the food in the Runtun Restaurant and breakfast at Café del Cielo. I agree with you, we work with Papallacta together promoting the Andes & Amazon circuit: Quito - Luna Runtun (Baños) - Cotococha Ecolodge... More

Palm Beach, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 4, 2014

I loved the beautiful views and the pools and the decor but I wanted to write and warn people how far away the restaurants and pools are from the rooms. There are LOT of steps making getting around very strenuous if you are not in good shape. Our room was lovely but lacked some basic things that I am used... More

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LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Dear livinglif: I'm glad to hear that you were pleased with the beautiful views and decor. Thank you for the warning to all guests regarding the location and steps. They will really appreciate it. It´s true that the rooms have no coffee maker, but all suites do have electric jars to do it and the coffee station in the reception... More

Bermuda
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 24, 2014

So many things to say about this place! The views from the resort were simply unreal. We stayed in the Romantic Suite Mi Amor and were so happy with this choice. We knew it was smaller than some other rooms but it was really all we needed. The main reason we chose this room is that it has a jacuzzi... More

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LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Dear krispy6: It makes me happy to know that you had a great stay! Thank you for the wonderful compliments especially the great location and of course, our beautiful views of Baños and the Llanganates National Park! I sincerely thank you for choosing to stay with us. My team and I look forward to the pleasure of welcoming you back... More

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Additional Information about Luna Runtun Adventure Spa

Address: Via a Runtun Km 6, Banos EC180250, Ecuador
Location: Ecuador > Tungurahua Province > Banos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Luna Runtun Adventure Spa 4*
Number of rooms: 29
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Also Known As:
Luna Runtun Hotel Banos

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