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Luna Runtun Adventure Spa

4.0 of 5 Via a Runtun Km 6, Banos EC180250, Ecuador
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Luna Runtun Adventure Spa
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Luna Runtun Adventure Spa
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301 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rego Park, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose Luna Runtun for a romantic weekend and because it had a nice view and spa. The reception was friendly. We only needed them to check in and out, and checking out was a process because the internet was down, but good enough. The massage was the best part of the stay. The spa staff and room were great.... More 

Was this review helpful? Yes 1
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Dear Stephanie: Thank you for taking the time to provide this review. 1. service in the restaurants not good / I forwarded your comments to the operations manager. It is certainly not our usual standard. 2. no poolside service / Pool side butler service is not offered in any of our packages. Pools are a special part of the hotel,... More 

sydney
Contributor
16 reviews 16 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visited Banos for 2 days arrived late afternoon to a wonderful view nice comfortable room plenty of space to relax in then went to dinner to a revolting lukewarm array of dishes in a buffet thought this was a once off then same again the next night What a shame you need to pick up your game on food also... More 

Was this review helpful? Yes 1
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Thanks for your opinion, I just forwarded your comment to the operations manager. More 

Wayne, Pennsylvania
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Luna Runtun over the Holidays in Banos. Our daughters stayed in one room (for 3) and my husband and I stayed in a separate room. Both rooms were lovely! The views on the mountain side were worth the drive up from the town of Banos each day. The pools and hot tubs at the spa were a... More 

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LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

We're so happy you found the rooms lovely. Thank you for your recommendations as a hotel enjoyable for families too. We hope to have you and your family back when you're in Baños again. Thank you! Sincerely, More 

Huntsville, Alabama
Top Contributor
185 reviews 185 reviews
63 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All rooms are huge with nice views and sitting area. They also have outdoor and indoor jaccuzi. Food is terrible. We were unhappy with dinner buffet and breakfast buffet. They don't even have toast for breakfast and thats a first for me. Wifi works only in lobby area.

Was this review helpful? Yes
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

We are so happy you enjoyed the rooms and jacuzzi. 1. Food terrible / I understand your personal appreciation. All food is freshly and instantly prepared using vegetables and fruits from our 2 organic gardens with no artificial condiments. Food is praised by our hundreds of guests and repetitive visitors. 2. Toasts / We elaborate the bread daily. It is... More 

huntsville, al
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is about a 20 minute drive from banks the city because it is on the mountain. However, the view was spectacular! The fresh springs pool they have combined with the view was spectacular. Not to mention there are two hiking trails that take you to view points. The food at this hotel however was horrible. We ate every... More 

Was this review helpful? Yes 1
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Thank you for sharing your Luna Runtun experience. We’re pleased to read that you enjoyed the exceptional view of Baños from the hotel’s pools. Regarding the food, I understand your opinion is expressed in relative terms. Since 1994, Runtun Restaurante is open to the public, it serves fresh food and vegetables from its own organic garden, highly appreciated by our... More 

Jakarta, Indonesia
1 review
2 of 5 stars Reviewed 4 weeks ago

The location is excellent with a great view of the city and the volcano, the only bad side is the prices are very high and over estimated, if you are rich and you don't care to spend money go ahead and enjoy.

Was this review helpful? Yes
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

I appreciate the time you took to write about Luna Runtun. 1.Location / I agree, Luna Runtun boasts one of the most spectacular views in Ecuador and it´s a hot spot in Latin America. 2.Expensive / Prices are relative, it depends on your budget. $110 per person includes: dinner, breakfast, use of 4 pools and jacuzzi, free afternoon coffee, tea,... More 

Quito, Ecuador
Top Contributor
67 reviews 67 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 27, 2014

love this place!! Love the atmosphere of a quiet get away hotel, many small cottages, so its weird to bump with other guests.. it has an amazing view of Baños, great rooms, good food, a fantastic spa, and don't leave without going to the incredible jacuzzis and pool!!

Was this review helpful? Yes 1
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Thank you very much for the review. I absolutely love to hear about the amazing view of Baños, the food, the spa and the 4 pools and jacuzzi, and I'm so happy you enjoyed them. Remember you can book online in our web page. Hope to see you back soon. More 

Montreal, Quebec, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 27, 2014

I am from Canada and I travelled a lot around the world. This is different and it is on top of my list. The pictures of the place do not represent enough what it is in reality! The location is fabulos, on one side you are on top of the city of Banos and on the other side the view... More 

Was this review helpful? Yes 2
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

I'm so happy you loved the 360° view of Baños and the active Tungurahua volcano from Luna Runtun. Thank you very much for taking the time to leave us this, and we hope to see you back if you are ever in Ecuador. Best regards. More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2014

The location is magnificent for a romantic get away. It has hot pools with a view of the city of Banos. There is the Cafe del Cielo (Sky Cafe) on site also with a fantastic view of Banos. The romantic room was very comfortable and the shower was to die for. The restaurant food was very nice and the room... More 

Was this review helpful? Yes
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

I'm thrilled to hear you loved your romantic room and the food of both Runtun Restaurante and Café del Cielo. 1. expensive compared to other hotels in the area / The term is costly, Luna Runtun is a unique product in Latin America. It depends on what you are looking for, whether it's a cheap option, in Baños there are... More 

Rotterdam
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 18, 2014

Nice hotel on top of a mountain overlooking Banos. The room was comfortable with a good bed but a night it was really cold in the room. The swimmingpool is great and warm with very nice views, also a night. There is a small and cosy restaurant with decent food and good service. I used the spa for a facial... More 

Was this review helpful? Yes
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun Adventure Spa, responded to this review

Dear MariekeRotterdam: Thank you for taking the time to write about your recent stay at Luna Runtun. It brings me great joy that you enjoyed your stay with us… from the room to the swimming pool view, to the restaurant. Nevertheless the night was cold, you forget to turn the heater on. All rooms and suites have eco-heated floors or... More 

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Additional Information about Luna Runtun Adventure Spa

Address: Via a Runtun Km 6, Banos EC180250, Ecuador
Location: Ecuador > Tungurahua Province > Banos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Luna Runtun Adventure Spa 4*
Number of rooms: 29
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Also Known As:
Luna Runtun Hotel Banos
Hotel Style:
#2 Spa Hotel in Banos

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