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All 25 Banos hotels

Hotel Sangay

Plaza Ayora 101, Banos, Ecuador
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Hotel Sangay
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66%
Ranked #16 of 25 hotels in Banos
A recent review
5 of 5 stars Reviewed March 16, 2014
Steve H Washington DC, District of Columbia
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80 people have reviewed this hotel

Traveler rating
    24
    24
    17
    8
    7
See reviews for
20
32
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Though we were told the hotel is the newest in the town it was hard to see why. Rooms were horrible, full of dead flies on the bathroom ceiling, dirty sheets and dangerous ball court. Service was lame at best and the noise from the streets (dogs, people, roosters), even with closed window- kept waking us all up. We could... More

Was this review helpful? Yes 1
Rome, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 19, 2014

We were very disappointed with this hotel... All of the pics make it look beautiful and clean. Upon arrival, staff were cold and unfriendly. Then we were taken to look at rooms. The rooms in the front end were great... The rooms on the back end were dark and dingy but cheaper. We were only staying for one night, so... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2014

My wife and I went on an around-the-world trip in Feb/Mar and stayed at the Sangay for an evening during our time in Ecuador while visiting family. We had a wonderful time and the hotel was fantastic, right by a waterfall and in a great setting. The staff were extremely accommodating, the food was excellent, and the room was the... More

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Espoo, Finland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2014

We just enjoyed two days in Baños walking along the streets of the town. The hotel location was quietly below the mountain and enough far from the town noisy streets. The staff did their best to make our stay comfortable. The breakfast was clearly above average. The hotel is refurbished overlooking the spectacular waterfalls and thermal baths.

Was this review helpful? Yes 1
Silver Spring, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2014

We stayed three nights at the Sangay in July 2013. We loved the hotel. My 4 year old especially loved the outdoor trampoline. I loved watching him jump and being able to enjoy the view of the mountains and waterfalls. The location is perfect. Right next to the hotsprings. We stayed two nights with a view of the waterfall. I... More

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sangayspahotel2012, Gerente at Hotel Sangay, responded to this review
Google Translation

Estimad@ Huésped Queremos agradecerle el formar parte de Sangay Spa Hotel, nuestro principal interés es su bienestar y comodidad Esperamos... More

Quito, Ecuador
Contributor
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 4, 2014

I went to Baños many times and stayed in different hotels but Sangay is one of the best up till now. The cheap rooms are a bit small but the extended the hotel recently with really nice suites as well. Service was really professional with excellent food. The Spa is well equipped and perfectly clean and the location is perfect,... More

Was this review helpful? Yes 2
sangayspahotel2012, Gerente at Hotel Sangay, responded to this review
Google Translation

Estimados Señores: Es nuestro compromiso y principal motivación el que su estancia sea placentera, única e inolvidable. Sera un gusto... More

Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 26, 2013

We just enjoyed a fantastic week in Baños thanks to the great hospitality and warmth of the owners and staff at the Sangay. The hotel is newly refurbished with lovely exposed volcanic rock and spacious brand new rooms that overlook the spectacular waterfalls and thermal baths. It looks like a lot of work has been put in to restore this... More

Was this review helpful? Yes 2
Ellicott City, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 12, 2013

Hopefully, you are not in Banos to sleep in your room all day, so it has a great location and nice view. It was clean and staff was friendly. :) The hotel was pretty standard for cheaply priced hotels in the area.

Was this review helpful? Yes 1
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2013

We stayed here for 2 nights in November 2013. It was an excellent experience. Upon arrival, we had the choice of having a room with a balcony and view of the waterfall, or a cabin. The front-desk clerk took us to both rooms so we could see them and then decide. The cabin room was smaller and darker, so we... More

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Middle Sackville, NS, Canada
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 20, 2013

We recently stayed at this hotel for four nights in a Cabano. There are various sizes but the ones with two beds tend to be larger. Even though ours was not that roomy, we hardly noticed because we were ony there to sleep. The rest of the grounds and the two restaurants made up for any deficiencies. One portion of... More

Was this review helpful? Yes 1
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Additional Information about Hotel Sangay

Address: Plaza Ayora 101, Banos, Ecuador
Location: Ecuador > Tungurahua Province > Banos
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Sangay Hotel Banos

40 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Sangay Spa Hotel in Banos 'Banos' Tungurahua Ecuador, a thermal bath destination offers peace and quiet during week days. Sangay Spa Hotel in Banos faces the waterfall which can be admired from its balcony rooms, with baths. Massage facilities are available. Member of Exclusive Hotels & Haciendas of Ecuador. ... more   less 
Number of rooms
65

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