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All 26 Banos hotels

Napolitano Apart & Hotel

2.5 of 5 Apartment Hotel   |   Av. Oriente 470 Junto al Cuerpo de Bomberos de Banos | Caminando a tres minutos desde la iglesia, Banos 1802, Ecuador
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Napolitano Apart & Hotel
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Ranked #11 of 26 Hotels in Banos
A recent review
3 of 5 stars reviewed 4 weeks ago
Ken K
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58 reviews from our community

Traveler rating
    41
    12
    2
    2
    1
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8
21
10
Business
0
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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1 review
2 of 5 stars Reviewed 1 week ago

This hotel looks nice at first sigh. Then you discover swimming pool and spa was a joke because under construction. The service is really bad and does not really care about customers. I do not recommend this hotel, you can find really better for a better price in Baños.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is hard to find due to the wall around the property but once inside the gate it looks very nice. I don't recommend an apartment room as it seems too big. The room was comfortable and quiet however, the floors seemed dusty. I noticed that after I took a shower and walked across the floor my feet had... More

Was this review helpful? Yes 2
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment, we consider your recommendation and improve the rooms, cleanliness and wifi signal on the third floor. Greetings More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2014

My husband and I love to stay in B & Bs. It makes for a more personal experience than that with a worldwide chain brand hotel. We were tended to by the family who own this place. the place is a bit off the main town but we loved that about it. It has awesome views of the hills, and... More

Was this review helpful? Yes 2
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment Greetings More

Washington
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 22, 2014

We thought this hotel was a good hotel for the money. Service was good, breakfast was the best we had in any small hotels in Ecuador, and the family that owns the hotel is friendly and helpful. We had a large room on the top floor and while the furnishings were a little worn, we were comfortable and had plenty... More

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tomasrepetto, Gerente at Napolitano Apart & Hotel, responded to this review

Thanks for your comment greetings More

Russellville, Arkansas
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 9, 2014

I liked that it was away from the city center and the bustle. We got to choose our room. We wanted a larger suite, but those rooms only had double beds, so we opted for a smaller room with a bigger (queen) bed. Our hostess was friendly and kind. She knew it was our anniversary and brought us some fresh... More

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tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment we will consider your recommendation and now the rooms have earplugs in if necessary. greetings More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 27, 2014

It's very nice, comfortable, clean and good quality hotel. We were at baños for the weekend and we found this hotel by TripAdvisor, as we use to when we visit a new place. Additionally, we received personalized attention, which was an important added value. Fully recommended!

Was this review helpful? Yes 3
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review
Google Translation

Gracias por tu comentario trabajaremos mas para brindar un mejor servico un saludo More

Seattle, Washington
Top Contributor
61 reviews 61 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 6, 2014

Found this listing through Expedia. Had to delay my arrival by one day - no problem. The owners are very kind and gentle. There are two dogs on the property as well who are sweet but bark a lot (I think this is very Ecuadorian since most of the hotels I have stayed with have had this same thing going... More

Was this review helpful? Yes 3
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment more work to provide best Service a greeting More

Las Vegas, NV
Contributor
19 reviews 19 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 2, 2014

Lovely hotel and grounds. Comfortable accommodations, convenient location and secure parking. Ivan and his family are warm and friendly. They're happy to help with anything you might need. We booked three nights and thoroughly enjoyed our stay. We spent each evening chatting with Ivan, we enjoyed learning about him, his family, and life in Ecuador. It was a real pleasure... More

Was this review helpful? Yes 3
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment was a pleasure to share with you in our accommodation More

Vancouver, Canada
Top Contributor
103 reviews 103 reviews
96 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed February 27, 2014

Very nice spacious rooms in apartment like property. Walking distance to center of town. Staff very friendly and very helpful. Excellent breakfast with view. The pool is being constructed, and there is a nice sitting area outside the building.

Was this review helpful? Yes 3
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review
Google Translation

gracias por su recomendación More

San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 31, 2014

Enjoyed my stay. Nice, clean room with view of mountains. Short walk to hustle bustle, but far enough where you don't get the noise. Excellent breakfast with beautiful view, friendly owners. Pool not open yet, nor spa - but it's coming. Owners can help with any activity you want to do. Thumbs up!

Was this review helpful? Yes 2
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review
Google Translation

Gracias por su comentario seguiremos adelante junto a ustedes creando experiencias Saludos More

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Additional Information about Napolitano Apart & Hotel

Address: Av. Oriente 470 Junto al Cuerpo de Bomberos de Banos | Caminando a tres minutos desde la iglesia, Banos 1802, Ecuador
Location: Ecuador > Tungurahua Province > Banos
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Napolitano Apart & Hotel 2.5*
Number of rooms: 20
Reservation Options:
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