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All 26 Banos hotels

Napolitano Apart & Hotel

2.5 of 5 Apartment Hotel   |   Av. Oriente 470 Junto al Cuerpo de Bomberos de Banos | Caminando a tres minutos desde la iglesia, Banos 1802, Ecuador
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Napolitano Apart & Hotel
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Ranked #12 of 26 Hotels in Banos
A recent review
4 of 5 stars reviewed 1 week ago
kb0z0 Quito, Ecuador
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59 reviews from our community

Traveler rating
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21
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quito, Ecuador
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

A very nice hotel, with the most comfortable bed and pillows I think I've ever slept on in Ecuador (I've traveled here quite a bit). Everything in the hotel appeared very high-end. The breakfast was tasty and we had a great view of the mountains in the morning. It's a short walk into the main part of downtown. The prices... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

This hotel looks nice at first sigh. Then you discover swimming pool and spa was a joke because under construction. The service is really bad and does not really care about customers. I do not recommend this hotel, you can find really better for a better price in Baños.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 28, 2014

The hotel is hard to find due to the wall around the property but once inside the gate it looks very nice. I don't recommend an apartment room as it seems too big. The room was comfortable and quiet however, the floors seemed dusty. I noticed that after I took a shower and walked across the floor my feet had... More 

Was this review helpful? Yes 4
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment, we consider your recommendation and improve the rooms, cleanliness and wifi signal on the third floor. Greetings More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2014 via mobile

My husband and I love to stay in B & Bs. It makes for a more personal experience than that with a worldwide chain brand hotel. We were tended to by the family who own this place. the place is a bit off the main town but we loved that about it. It has awesome views of the hills, and... More 

Was this review helpful? Yes 3
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment Greetings More 

Anacortes, Washington
Top Contributor
64 reviews 64 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 22, 2014

We thought this hotel was a good hotel for the money. Service was good, breakfast was the best we had in any small hotels in Ecuador, and the family that owns the hotel is friendly and helpful. We had a large room on the top floor and while the furnishings were a little worn, we were comfortable and had plenty... More 

Was this review helpful? Yes 3
tomasrepetto, Gerente at Napolitano Apart & Hotel, responded to this review

Thanks for your comment greetings More 

Russellville, Arkansas
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 9, 2014

I liked that it was away from the city center and the bustle. We got to choose our room. We wanted a larger suite, but those rooms only had double beds, so we opted for a smaller room with a bigger (queen) bed. Our hostess was friendly and kind. She knew it was our anniversary and brought us some fresh... More 

Was this review helpful? Yes 4
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment we will consider your recommendation and now the rooms have earplugs in if necessary. greetings More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 27, 2014

It's very nice, comfortable, clean and good quality hotel. We were at baños for the weekend and we found this hotel by TripAdvisor, as we use to when we visit a new place. Additionally, we received personalized attention, which was an important added value. Fully recommended!

Was this review helpful? Yes 4
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review
Google Translation

Gracias por tu comentario trabajaremos mas para brindar un mejor servico un saludo More 

Seattle, Washington
Top Contributor
75 reviews 75 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 6, 2014

Found this listing through Expedia. Had to delay my arrival by one day - no problem. The owners are very kind and gentle. There are two dogs on the property as well who are sweet but bark a lot (I think this is very Ecuadorian since most of the hotels I have stayed with have had this same thing going... More 

Was this review helpful? Yes 4
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment more work to provide best Service a greeting More 

Las Vegas, NV
Contributor
19 reviews 19 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 2, 2014

Lovely hotel and grounds. Comfortable accommodations, convenient location and secure parking. Ivan and his family are warm and friendly. They're happy to help with anything you might need. We booked three nights and thoroughly enjoyed our stay. We spent each evening chatting with Ivan, we enjoyed learning about him, his family, and life in Ecuador. It was a real pleasure... More 

Was this review helpful? Yes 4
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment was a pleasure to share with you in our accommodation More 

Vancouver, Canada
Top Contributor
104 reviews 104 reviews
97 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed February 27, 2014

Very nice spacious rooms in apartment like property. Walking distance to center of town. Staff very friendly and very helpful. Excellent breakfast with view. The pool is being constructed, and there is a nice sitting area outside the building.

Was this review helpful? Yes 4
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review
Google Translation

gracias por su recomendación More 

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Additional Information about Napolitano Apart & Hotel

Address: Av. Oriente 470 Junto al Cuerpo de Bomberos de Banos | Caminando a tres minutos desde la iglesia, Banos 1802, Ecuador
Location: Ecuador > Tungurahua Province > Banos
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Napolitano Apart & Hotel 2.5*
Number of rooms: 20
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Banos

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