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Napolitano Apart & Hotel

Travelers' Choice award winner
Av. Oriente 470 Junto al Cuerpo de Bomberos de Banos | Caminando a tres minutos desde la iglesia, Banos 1802, Ecuador
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Napolitano Apart & Hotel
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Ranked #8 of 26 Hotels in Banos
A recent review
5 of 5 stars reviewed 5 days ago
travellerW3325JG Melbourne, Australia
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69 reviews from our community

Traveler rating
    51
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    1
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Really enjoyed our stay here! The room was clean and had a wonderful view of a waterfall from the window! Its owned by a family with the daughter Carla at the front desk. This gave it a very homely feel. The wifi was good and breakfast yummy. We organised a tour of the waterfalls route with Carla and her brother... More 

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2 reviews
5 of 5 stars Reviewed April 18, 2015

My husband and I spent a month in the apartment here. It was like home, no it was better. It was home with someone else to clean and family just downstairs to help with whatever we needed. The bedroom was wonderful, with a really comfortable bed and such a great view. We kept the windows open and listened to their... More 

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Santiago Metropolitan Region, Chile
Contributor
19 reviews 19 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

The stay was amazing! Breakfast is wonderful! Besides, hosts are very kind, friendly and welcoming. They are flexible on breakfast schedules. They have swimming pool, sauna and massage. I definitely recomend it!

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

Immediately on entering the grounds of the hotel I felt comfortable and welcome as I was greeted by the owner and his wife. The pool was clean and the grass and plants were well cared for. My room was bright, clean and overlooked both the pool and the mountains surrounding us. I was also far enough from the street that... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

Beautiful hotel with incredible views!!! I cannot say enough good things about the location as well as the hotel. I would definitely stay here again, and recommend this hotel to my friends and family. Again, the views were breathtaking. The entire experience staying here was wonderful. The staff was welcoming and made me feel at home. They were very accommodating,... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 27, 2015

Thoroughly enjoyed our stay here; the room was very clean and bright and the view of the waterfall out of our window was stunning. The hotel was excellent value; loved the breakfast and the owner was a babe! Would definitely recommend.

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NYC
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 20, 2015

My husband and I stayed ina room with a double bed and a delightful, fully stocked kitchen. A trip to the market and we were set for an incredible visit! The beds were comfortable, the bathroom was clean. The sink did not hsve hot water but that is totally normal both in Banos and in most Andean countries. The linens... More 

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Quito, Ecuador
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2015

A very nice hotel, with the most comfortable bed and pillows I think I've ever slept on in Ecuador (I've traveled here quite a bit). Everything in the hotel appeared very high-end. The breakfast was tasty and we had a great view of the mountains in the morning. It's a short walk into the main part of downtown. The prices... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 22, 2014

This hotel looks nice at first sigh. Then you discover swimming pool and spa was a joke because under construction. The service is really bad and does not really care about customers. I do not recommend this hotel, you can find really better for a better price in Baños.

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 28, 2014

The hotel is hard to find due to the wall around the property but once inside the gate it looks very nice. I don't recommend an apartment room as it seems too big. The room was comfortable and quiet however, the floors seemed dusty. I noticed that after I took a shower and walked across the floor my feet had... More 

Was this review helpful? Yes 4
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

Thanks for your comment, we consider your recommendation and improve the rooms, cleanliness and wifi signal on the third floor. Greetings More 

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