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Cilene del Faro Suites & Spa

Certificate of Excellence
Yaganes 74, Ushuaia, Argentina
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Cilene del Faro Suites & Spa
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Ranked #9 of 55 Hotels in Ushuaia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
wyldcolonialboy Rio de Janeiro
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414 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was very well located for anything you want to do in Ushuaia. It was clean and comfortable. Kitchen was a bônus to store snacks ,water beer etc... Staff was polite and helpful. Take all trip advisors advice and stay on the Beagle Canal side of this hotel! Nice view and no noise from the pub across the street.... More 

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Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear Wyldcolonialboy, Thank you very much for choosing us for your stay in Ushuaia. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. Regards, Cilene del Faro Team More 

Seattle, Washington
Top Contributor
393 reviews 393 reviews
71 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel, but from the outside, you would never know it. Inside, it is well appointed and comfortable. The front desk staff was very helpful. There is an indoor pool and the rooms are large and attractive. The Wi-Fi is free and works well. The downside, however was a marginal breakfast and the location. Right across... More 

Was this review helpful? Yes 1
Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear Sandy M, Thank you very much for choosing us for your stay in Ushuaia. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. We have made several complaints about the problem with the noise of this bar but we haven't receive any answer or solution yet Regards, Cilene del... More 

New York City, New York
2 reviews
3 of 5 stars Reviewed 1 week ago

My family stayed at Cilene for four nights last week. The hotel is well located, at one end of the main shopping/dining street in Ushuaia (San Martin) and a 5 minute walk from the wharf. The hotel is clean and our room had a nice view of the Beagle Channel (with beautiful sunrises every morning), the people at the front... More 

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Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear LKMBS, Thank you very much for choosing us for your stay in Ushuaia. We appreciate all you comments and suggestions to improve, I will send a copy of this to our General Manager. There are always opportunities to be better and we value your input about the breakfast Regards, Cilene del Faro Team More 

London
Top Contributor
186 reviews 186 reviews
104 hotel reviews
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located at the “restaurant” end of Avenue San Martin, the main street in the town. Hence sourcing out places for lunch or dinner is rather convenient from here. The accommodation is mainly in spacious but basic suites that have living area with kitchenette, all adequately equipped. In the bedroom the mattress overhangs the base and is quite... More 

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Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear Globertrotter008, Thank you very much for choosing us for your stay in Ushuaia. We appreciate all you comments and suggestions to improve, I will send a copy of this to our General Manager so she can check the problem with the mattress and resolve it. There are always opportunities to be better and we value your input. Regards, Cilene... More 

Los Angeles, California
Top Contributor
200 reviews 200 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

nice large room with a suite sitting room and kitchenette. Good location near the main street. Wi-Fi was feeble. Only a short walk to the main street. The view from the top floor is great--be sure not to miss it, there is a sort of lounge space there.

Was this review helpful? Yes 1
Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear Cookpias Thank you very much for choosing us for your stay in Ushuaia. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. Regards, Cilene del Faro Team More 

Perth, Australia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had booked ourselves into supposedly one of the best B and B's in Ushaia, one look and the smell and we just had to get out. Cilene del Faro could give us some of the 6 nights we wanted, we walked Ushaia and visited the Tourist Information office, there was no better option available in the city area. We got... More 

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Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear Gil440 We are very sorry about the problem you have with de B&B, but it was an oportunity to stay in our hotel and enjoy our hotel. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. Regards, Cilene del Faro Team More 

Rio de Janeiro, RJ
Top Contributor
74 reviews 74 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The locations is very good with many restaurants and shops very close to the hotel. Our suite was very good with a big living area with large bright windows and a beautiful balcony, small kitchen, a small bedroom and a small bathroom. Everything was fine but the beautiful white curtains at living area didn't block the sun in the morning.... More 

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Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear Doctor Figueiredo, Thank you very much for choosing Cilene del Faro for your stay in Ushuaia. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. Regards, Cilene del Faro Team More 

Madisonville, Louisiana
Top Contributor
80 reviews 80 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 18, 2015

The room we had was a suite with living area with kitchenette that was large. The kitchen was well equipped and had a bar to eat at or work on your lap top. The furniture in the living area was small & low to the ground. Very uncomfortable. The bedroom was small with 2 very narrow single beds. You felt... More 

Was this review helpful? Yes
Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear Thank you very much for choosing us for your stay in Ushuaia. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. Regards, Cilene del Faro Team More 

Amsterdam, The Netherlands
Top Contributor
65 reviews 65 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 16, 2015

Friendly staff, spacious room, we had a great view of the beagle channel and the pier with the expedition ships coming and going. It brought us in the right mood for our big adventure going to Antarctica. Ok breakfast. Good wifi which they were friendly enough to let us use when we came back from our expedition.

Was this review helpful? Yes
Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear Frank R, Thank you very much for choosing us for your stay in Ushuaia. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. Regards, Cilene del Faro Team More 

San Francisco, California
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 9, 2015

I dislike writing poor reviews and while this is not exactly poor, neither is it a ringing endorsement. We were scheduled to stay here by our cruise company and elected to add an extra night. The process of doing so was costly and cumbersome but we proceeded nonetheless. When we arrived in our "very special suite" (i.e., we needed to... More 

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Karina I, Director Comercial at Cilene del Faro Suites & Spa, responded to this review

Dear LeChat123 Thank you very much for choosing us for your stay in Ushuaia. We appreciate all you comments and suggestions to improve, About the furniture in the living room the smal chairs were not made for children. These kind of chairs in Argentina are called sillas materas and this kind of chairs are very small to more practical to... More 

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