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Los Sauces Casa Patagonica

Certificate of Excellence
Los Gauchos 1352/70, El Calafate, Argentina
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Los Sauces Casa Patagonica
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Ranked #21 of 71 Hotels in El Calafate
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Larusso Budapest, Hungary
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Budapest, Hungary
Contributor
19 reviews 19 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I was looking forward to this one but overall it was disappointing. The receptionist’s military tone nearly made me salute when he greeted me, the check in was like boot camp. When the receptionist sat opposite me and explained breakfast times etc. I felt like I was on trial and the judge just read my conviction. Not a very friendly... More 

Was this review helpful? Yes 2
London, UK
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here for three nights while visiting the glaciers. We thought the place was very nice, like a series of lodges with transportation by golf carts between them. There was not much of a view, although the property sits close to the lake but far from the frontage and low. It was perfectly maintained with lavender bushes, the hotel... More 

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our service, our sleeping rooms, as well as our garden plenty of lavanders. We are delighted to know you enjoy your stay with us. More 

Manchester, England
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 28, 2015 via mobile

The small town/large village of El Calafate is sweet. Its purpose is to facilitate the tourists who visit with restaurants, chocolate shops and equipment for the activities you're there to do: seeing and walking on the glaciers or climbing and hiking, usually. It reminded me very much of an American ski resort, such as Breckenridge, everything centred around one main... More 

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

We are very pleased to know that you enjoyed your stay with us. Many thanks for your comments about our team, our corner suite, the garden, the breakfast and the packed lunch we offer when you go out for a visit and also for the description of our telescope room. We hope to welcome when your travels bring back to... More 

rye
Top Contributor
108 reviews 108 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 24, 2015

We had 3 nights here . The room was lovely, our only disappointment was that we had booked 8 months before and had requested a double room and were presented with a twin room. When we queried it we were told they were all booked. A shame! We made use of the golf buggies to get around, and the breakfasts... More 

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our hotel and our staff. We are very pleased to know that you enjoy your stay and our golf buggies. we hope to welcome in next future. More 

Bowral, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed March 21, 2015

An elegant establishment set in lovely big grounds with classic decor. Units are in blocks of 4 or 6 built in a European style and tastefully decorated. Our room was big and comfortable. All done with class.

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our hotel and its european decoration. We are very pleased to know that you enjoy of our "touch of class". Once again, many thanks. More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 20, 2015

The difference between an average hotel and an outstanding one is service. This hotel should be outstanding. It has been well designed and is very comfortable. The estancia type buildings are special. The food in the restaurant is good. But the service at the reception and at the spa was abysmal. In an hotel where most of the guests speak... More 

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

We are so concerned to know that you had a bad experience with our staff, many thanks for letting us know, your comments help us to improve the subject you were so kind to remark. We hope to welcome in a next future and to taste the improvement. More 

Durban, South Africa
Top Contributor
123 reviews 123 reviews
45 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed March 19, 2015

This is a great hotel. A stunning concept of individual houses with ensuite rooms set in lovely gardens. We thoroughly enjoyed our 2 night stay except for the " festival " which was on at a stadium near the hotel. The blaring music continued way past 2am making sleep impossible .February is traditionally festival month in South America so check... More 

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel It was a pitty that the music did not allow to have a pleasant rest and to enjoy the quietness of the night. We hope to welcome in a next future More 

Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

We were at the end of a 4 week trip and wished we had spent more time here. There is nothing to critise about this place. Great rooms, English speaking staff, friendly and courteous. Well located near town. Rooms were large and immaculate. Best place in South America.

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel as well as its Staff. We feel all so proud of after reading your comments. We hope to welcome in a next future. More 

Richardson, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

We had a wonderful stay at Los Sauces and we are already planning a large family trip back in the future! My wife and I enjoyed a two night stay at this lovely hotel. We had a wonderful time. The hotel's grounds are beautiful and highly manicured. All of the staff members were very attentive and friendly. We had dinner... More 

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your nice description of our Hotel. We are all so pleased after reading your comments and our staff feel so proud. Many thanks for let us know about your Good experience. We hope to welcoming in a next future. More 

Tel Aviv, Israel
Contributor
20 reviews 20 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 28, 2015

I stayed 3 nights on vacation and the grounds and houses are lovely. The suit was good size, clean and comfortable. Every evening I had to call to get someone to turn on the heater, that was not a service I expected. I expected it to be done automatically after the first or second call. Laundry costs are very high... More 

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PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel as well as to take your time for letting us know several items we have to improve, above all because we need your comments for knowing some details that help us with our daily improvement to reach your full satisfaction More 

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