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Los Sauces Casa Patagonica

Certificate of Excellence
Los Gauchos 1352/70, El Calafate, Argentina
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Los Sauces Casa Patagonica
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Ranked #19 of 71 Hotels in El Calafate
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Robert S Key Largo, Florida
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Key Largo, Florida
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

AmEx Travel recommended this fine proerty for a trip we made ito El Calafate this past March, 2015. The Hotel is set up with several different building, where you feel like you are in a private home. We had great breakfasts each morning in the comfortable dinning building. We enjoyed late night drinks in the same dining building. The frequent... More 

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel and its service. Your experience is the best prize for our team. More 

Kuwait City, Kuwait
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stopped over in El Calafate and we stayed at this cozy hotel. The hotel is on a huge property owned by the President of Argentina. The hotel is made up of many little "houses" each containing 4 or five spacious rooms. The rooms are clean and comfortable. The staff is more than helpful. The bed is... More 

Was this review helpful? Yes 1
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel. We are very pleased to know that you enjoyed your room as well as our service. Many thanks for being so kind to recommend our Hotel as well as letting us know that you' ll choice our Hotel when your travels bring back to El Calafate More 

Budapest, Hungary
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 25, 2015

I was looking forward to this one but overall it was disappointing. The receptionist’s military tone nearly made me salute when he greeted me, the check in was like boot camp. When the receptionist sat opposite me and explained breakfast times etc. I felt like I was on trial and the judge just read my conviction. Not a very friendly... More 

Was this review helpful? Yes 3
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for letting us to know the points you did not enjoy, your comments help us to improve service each day. Thanks for your advice related the reservations at the restaurant. More 

London, UK
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here for three nights while visiting the glaciers. We thought the place was very nice, like a series of lodges with transportation by golf carts between them. There was not much of a view, although the property sits close to the lake but far from the frontage and low. It was perfectly maintained with lavender bushes, the hotel... More 

Was this review helpful? Yes 1
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our service, our sleeping rooms, as well as our garden plenty of lavanders. We are delighted to know you enjoy your stay with us. More 

Manchester, England
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 28, 2015 via mobile

The small town/large village of El Calafate is sweet. Its purpose is to facilitate the tourists who visit with restaurants, chocolate shops and equipment for the activities you're there to do: seeing and walking on the glaciers or climbing and hiking, usually. It reminded me very much of an American ski resort, such as Breckenridge, everything centred around one main... More 

Was this review helpful? Yes 1
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

We are very pleased to know that you enjoyed your stay with us. Many thanks for your comments about our team, our corner suite, the garden, the breakfast and the packed lunch we offer when you go out for a visit and also for the description of our telescope room. We hope to welcome when your travels bring back to... More 

rye
Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed March 24, 2015

We had 3 nights here . The room was lovely, our only disappointment was that we had booked 8 months before and had requested a double room and were presented with a twin room. When we queried it we were told they were all booked. A shame! We made use of the golf buggies to get around, and the breakfasts... More 

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our hotel and our staff. We are very pleased to know that you enjoy your stay and our golf buggies. we hope to welcome in next future. More 

Bowral, Australia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed March 21, 2015

An elegant establishment set in lovely big grounds with classic decor. Units are in blocks of 4 or 6 built in a European style and tastefully decorated. Our room was big and comfortable. All done with class.

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our hotel and its european decoration. We are very pleased to know that you enjoy of our "touch of class". Once again, many thanks. More 

London, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 20, 2015

The difference between an average hotel and an outstanding one is service. This hotel should be outstanding. It has been well designed and is very comfortable. The estancia type buildings are special. The food in the restaurant is good. But the service at the reception and at the spa was abysmal. In an hotel where most of the guests speak... More 

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

We are so concerned to know that you had a bad experience with our staff, many thanks for letting us know, your comments help us to improve the subject you were so kind to remark. We hope to welcome in a next future and to taste the improvement. More 

Durban, South Africa
Level Contributor
122 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed March 19, 2015

This is a great hotel. A stunning concept of individual houses with ensuite rooms set in lovely gardens. We thoroughly enjoyed our 2 night stay except for the " festival " which was on at a stadium near the hotel. The blaring music continued way past 2am making sleep impossible .February is traditionally festival month in South America so check... More 

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel It was a pitty that the music did not allow to have a pleasant rest and to enjoy the quietness of the night. We hope to welcome in a next future More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

We were at the end of a 4 week trip and wished we had spent more time here. There is nothing to critise about this place. Great rooms, English speaking staff, friendly and courteous. Well located near town. Rooms were large and immaculate. Best place in South America.

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel as well as its Staff. We feel all so proud of after reading your comments. We hope to welcome in a next future. More 

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