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Los Sauces Casa Patagonica

Certificate of Excellence
Los Gauchos 1352/70, El Calafate, Argentina
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1 room 1 guest
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Los Sauces Casa Patagonica
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158 Reviews from our TripAdvisor Community

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Traveler rating
    102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
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  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (48)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (67)
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Province of Brescia, Italy
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

our room was huge, II floor in a little very cute depandance all in the gardens. The staff was polite, spa with no one and usufull. Good wi-fi, and fantastic breakfasts. I really suggest this wonderful hotel

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related the Hotel, the breakfast and our staff. We are very pleased to know you enjoyed your stay. We hope to welcome you in a next future when your travels bring back to El Calafate More 

Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights with a tour group here. Our room was very comfortable, although a little bit dark. It looked like the end rooms are bigger and lighter. The fascilities, especially the swimming pool, are very nice. The breakfast was very good and the people very friendly.

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel, the staff, the breakfast. It was a pitty to know rather late that your room was rather dark, our staff was at your order for making a change. We hope to welcome once again when your travels bring back to El Calafate. More 

Key Largo, Florida
Level Contributor
145 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 21, 2015

AmEx Travel recommended this fine proerty for a trip we made ito El Calafate this past March, 2015. The Hotel is set up with several different building, where you feel like you are in a private home. We had great breakfasts each morning in the comfortable dinning building. We enjoyed late night drinks in the same dining building. The frequent... More 

Was this review helpful? Yes 1
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel and its service. Your experience is the best prize for our team. More 

Kuwait City, Kuwait
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 6, 2015

My wife and I stopped over in El Calafate and we stayed at this cozy hotel. The hotel is on a huge property owned by the President of Argentina. The hotel is made up of many little "houses" each containing 4 or five spacious rooms. The rooms are clean and comfortable. The staff is more than helpful. The bed is... More 

Was this review helpful? Yes 1
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our Hotel. We are very pleased to know that you enjoyed your room as well as our service. Many thanks for being so kind to recommend our Hotel as well as letting us know that you' ll choice our Hotel when your travels bring back to El Calafate More 

Budapest, Hungary
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 25, 2015

I was looking forward to this one but overall it was disappointing. The receptionist’s military tone nearly made me salute when he greeted me, the check in was like boot camp. When the receptionist sat opposite me and explained breakfast times etc. I felt like I was on trial and the judge just read my conviction. Not a very friendly... More 

Was this review helpful? Yes 3
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for letting us to know the points you did not enjoy, your comments help us to improve service each day. Thanks for your advice related the reservations at the restaurant. More 

London, UK
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here for three nights while visiting the glaciers. We thought the place was very nice, like a series of lodges with transportation by golf carts between them. There was not much of a view, although the property sits close to the lake but far from the frontage and low. It was perfectly maintained with lavender bushes, the hotel... More 

Was this review helpful? Yes 1
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our service, our sleeping rooms, as well as our garden plenty of lavanders. We are delighted to know you enjoy your stay with us. More 

Manchester, England
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 28, 2015 via mobile

The small town/large village of El Calafate is sweet. Its purpose is to facilitate the tourists who visit with restaurants, chocolate shops and equipment for the activities you're there to do: seeing and walking on the glaciers or climbing and hiking, usually. It reminded me very much of an American ski resort, such as Breckenridge, everything centred around one main... More 

Was this review helpful? Yes 1
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

We are very pleased to know that you enjoyed your stay with us. Many thanks for your comments about our team, our corner suite, the garden, the breakfast and the packed lunch we offer when you go out for a visit and also for the description of our telescope room. We hope to welcome when your travels bring back to... More 

rye
Level Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed March 24, 2015

We had 3 nights here . The room was lovely, our only disappointment was that we had booked 8 months before and had requested a double room and were presented with a twin room. When we queried it we were told they were all booked. A shame! We made use of the golf buggies to get around, and the breakfasts... More 

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our hotel and our staff. We are very pleased to know that you enjoy your stay and our golf buggies. we hope to welcome in next future. More 

Bowral, Australia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed March 21, 2015

An elegant establishment set in lovely big grounds with classic decor. Units are in blocks of 4 or 6 built in a European style and tastefully decorated. Our room was big and comfortable. All done with class.

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

Many thanks for your kind comments related our hotel and its european decoration. We are very pleased to know that you enjoy of our "touch of class". Once again, many thanks. More 

London, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 20, 2015

The difference between an average hotel and an outstanding one is service. This hotel should be outstanding. It has been well designed and is very comfortable. The estancia type buildings are special. The food in the restaurant is good. But the service at the reception and at the spa was abysmal. In an hotel where most of the guests speak... More 

Was this review helpful? Yes
PANATEL_SA, Director de Relaciones con Clientes at Los Sauces Casa Patagonica, responded to this review

We are so concerned to know that you had a bad experience with our staff, many thanks for letting us know, your comments help us to improve the subject you were so kind to remark. We hope to welcome in a next future and to taste the improvement. More 

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