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Imago Hotel & Spa

669 No40, El Calafate 9405, Argentina
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1 room 1 adult
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313 Reviews from our TripAdvisor Community

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Binfield, United Kingdom
Level Contributor
222 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed January 5, 2016

The hotel pretends to be grand, but that is no more than a pretention. There is a huge disconnect between how it was built and designed and how it is being run (well - just look at the copy and pasted Spanish answers to English reviews from the 'management' on this site!): they are just ticking the boxes. Whilst the... More 

Helpful?
1 Thank Alexsas777
ImagoHotelComercial, Gerente at Imago Hotel & Spa, responded to this review

Dear Guest, We regret the bad experience with your reservation process. You can book by contacting our reservations department of 8:00 a.m. to 8:00 p.m. every day in advance. I hope you know understand that a reservation was made on December 31 to 23hs (11PM) for which only one room was available for sale online. We are in a village... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2015

The best thing about this hotel was the stray dog who was very affectionate and stood by the door as we walked in. Everything else became sour after that. The staff was very inattentive. The rooms were very small with uncomfortable beds. In the middle of the night in one of our rooms, the radiator started spitting out heat which... More 

Helpful?
2 Thank Cole W
Quito, Ecuador
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 3, 2015

The hotel is a good bit out of town which means having to take the hourly shuttle bus (not every hour). Good rooms, beds and service. Good wifi in bedrooms. Lousy breakfast, as usual in South America. Friendly and efficient service at reception desk.

Helpful?
Thank Tom I
ImagoHotelComercial, Gerente at Imago Hotel & Spa, responded to this review
Google Translation

Estimado huésped, Gracias por su visita a Imago Hotel & Spa, en el Calafate, y por tomarse el tiempo para... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed November 13, 2015

I've always wanted to visit Patagonia, I was not interested in the '5 stars' but the price was right and I went for it. The transfer service was ok, rooms are spacious and comfy. Food is average for its actual price. But the service made my stay worth it. They took care of every detail, special call out for Andrea!!... More 

Helpful?
Thank Beth M
ImagoHotelComercial, Gerente at Imago Hotel & Spa, responded to this review
Google Translation

Estimado huésped, Gracias por su visita a Imago Hotel & Spa, en el Calafate, y por tomarse el tiempo para... More 

Boston, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 5, 2015

This hotel is located in the outskirts of the town of El Calafate. The hotel has a very quaint ambience about it. A lot of wood has been used to give it a chalet kind of look. We had a room that faced the Lake Argentino. The view was very pretty, though a small deck partly obstructed it. The rooms... More 

Helpful?
Thank suprasad1952
ImagoHotelComercial, Gerente at Imago Hotel & Spa, responded to this review
Google Translation

Estimado huésped, Gracias por su visita a Imago Hotel & Spa, en el Calafate, y por tomarse el tiempo para... More 

Capital Federal District, Argentina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 17, 2015

It is not a 5 stars hotel as they claim, therefore I will be rigorous with my reviw. The heat is too high which makes it hard to sleep, I had to open the window so as to be able to. The views are vey good as well as the facilities. The decoration is neat, elegant and modern. Rooms are... More 

Helpful?
Thank Beckyalegre
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 14, 2015

We have stayed in this hotel for 5 nights, overral speaking, the hotel is very good, staff is friendly, we wanted to give a shout out to Andrea, who was very helpful and friendly since day one. Some minor issues have come up, such as the Wifi, which was not working at all for the first 3 days. The lack... More 

Helpful?
Thank Alex_World39
Miami
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 2, 2015

We spent 4 days in this Hotel!! The view is unique!!! Excellent service and staff!! Rooms very comfortable specially if you stay in the suite (222). It's a MUST in this city. The hotel has a shuttle every hour to go to the downtown.

Helpful?
1 Thank JhonFL
Toronto, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 24, 2015 via mobile

This is one of the more modern hotels in el calafate with nice, big rooms, a pool and a spa. The pool looked nice in pictures but a little out dated in person. The staff was pretty helpful and ordered us a cab when the shuttle to town wasn't working (this is one of the drawbacks - great view of... More 

Helpful?
Thank TammyToronto25
ImagoHotelComercial, Dpto de Reservas at Imago Hotel & Spa, responded to this review

Dear Guest Thank you for visiting Imago Hotel & Spa in El Calafate, and for taking the time to write your kind comments. We are very happy to hear that your experience with us was very nice and the attention of our staff was warm and faultless. Imago Hotel & Spa works, day by day, to reach excellence in service... More 

Sydney, Australia
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 28, 2015 via mobile

It warrants a 'good' score, not very good but they don't have a 'good' button. My girlfriend and I struggled with rating this place. This is why. It was built shoddily. The hotel was constructed to a budget price and there are SO many obvious areas of short cuts - loose tiles, crooked light fittings, bad plumbing. The owners clearly... More 

Helpful?
Thank Onesimusmaximus
ImagoHotelComercial, Dpto de Reservas at Imago Hotel & Spa, responded to this review

Dear Guest, Thank you for visiting Imago Hotel & Spa in El Calafate, and for taking the time to write your comments. We have analyzed the survey completed by you. We understand your concerns regarding some aspects of the services offered, and we regret not having fully met all expectations. Imago Hotel & Spa works, day by day, to reach... More 

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