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Xelena Hotel & Suites

Rene Favaloro 3548, El Calafate 9405, Argentina
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1 room 1 adult
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Xelena Hotel & Suites
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708 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Perfectly nice hotel on the lake, and a good value. The only problem was it was impossible to reach the concierge or the front desk when i was trying to plan my trip. The phone seemed to be always out.

Helpful?
Thank NBfromNYC
Washington, District of Columbia, United States
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is not a first class property. The rooms were nothing special. We had one dinner in the restaurant but compared to when we ate out, it was just average. However the personnel were friendly and helpful.

Helpful?
Thank Alan P
Sydney
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed 3 nights here recently and sadly it's one of the better hotels in Calafate but not commensurate with price demanded. Service is poor. Calafate is really isolated so don't expect a proper 5 star brand name - it's not possible.... Except for glaciers there Is not much in this town and quite frankly for frequent travellers was disappointing.... More 

Helpful?
Thank becinsydney
Buninyong, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our two night stay. Sadly we did not spend enough time in the town or at the hotel. The staff were fantastic, great complimentary breakfast and a very god restaurant that was affordablef. The free shuttle bus was a pleasant surprise and ensured we could easily gets in & out of town. The size of our triple... More 

Helpful?
Thank Michael P
American in Bogota
Level Contributor
330 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

This hotel bills itself as five stars and I have stayed in many much better three star hotels. Room had water damage along one wall, dirty, torn carpet, tons of hallway noise at all hours and the absolute most unforgiveable flaw was that it was impossible to take a warm shower. The water constantly cycled between freezing cold and scalding... More 

Helpful?
Thank ChiquiMonster
Manila
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 6, 2016

We were expecting 5 star facilities based on what we have read in their website, but other than the nice view of Lago Argentina, several aspects of their service and facilities disappointed us: (1) Difficulty reconfirming transport arrangement from airport made and previously confirmed several months back (2) Electronic door takes several tries to open (3) Water closet awkwardly positioned... More 

Helpful?
Thank ELC704
Brussels, Belgium
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2016 via mobile

Friendly staff, good facilities and food. The hotel is just starting to show signs of its age but everything was clean and worked. The view are excellent and the pool is well worth trying. As mentioned is a number of review this hotel is a considerable way from the centre, we walked it in about 30 minutes then took the... More 

Helpful?
Thank brusselswanderer99
Milan, Italy
1 review
5 of 5 stars Reviewed January 1, 2016 via mobile

Nice and clean. The personnel at the reception is very friendly and helpful. It's not exactly in the center of the city, but there's a very punctual shuttle leaving every hour to get you there. We spent the New Years and they organized a very nice little event. I would definitely suggest Xelena Hotel as one of the best options... More 

Helpful?
Thank stefaniaboroli
Yerevan, Armenia
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 25, 2015

Xelena Hotel and Suites is situated in the suburb of El Calafate town Sanat Cruz province in Pataggonia, Argentina. This is really luxury resort with good rooms, commendable staff, fantastic vew and award winner shef, which means the restaurant is on a high llevel. It was croudy by tourists, also because of the main attraction there - the National Park... More 

Helpful?
Thank Artur G
Peterhead, United Kingdom
Level Contributor
125 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed November 12, 2015 via mobile

We stayed here for 3 nights our room was very tired, the toilet seat was very badly worn, I don't know why this had not been changed as it is easily rectified, the bath plug hole had no grill on it, it was broken and there was long lumps of silicone on the bath. There is no way these rooms... More 

Helpful?
Thank Cduncan261
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