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Xelena Deluxe Suites Hotel

Rene Favaloro 3548, El Calafate 9405, Argentina
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Xelena Deluxe Suites Hotel
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575 Reviews from our TripAdvisor Community

Traveler rating
    291
    181
    71
    21
    11
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152
308
10
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lausanne, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel claims it is a 5 star but not sure how. It is a nice enough space but elevators barely work. Whilst the reception staff were very helpful, the bar staff were more interested in watching and discussing the television than serving us and we were the only people in the restaurant. The views of the lake are breathtaking... More 

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Kolkata (Calcutta), India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hote. Out of town. Right on the Argentinaian lake. My wife needing wheel chair was helped quite a lot. Our room ( no 610) had windows on all 3 sides with excellent view. Well heated. But room service menu and service quality was poor. And front office staff needs to be more hospitable, not just curt. Perhaps their best... More 

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Sao Paulo, SP
2 reviews
5 of 5 stars Reviewed May 26, 2015 via mobile

Excellent hotel overlooking the Argentinian lake. The rooms are comfortable and the service is great. Although it is not very centrally located, they provide a van which takes guests to the center and back to the hotel at predefined schedules, all free of charge. The restaurant in the hotel is also quite good, as is the spa.

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Kansas City, Missouri
Contributor
18 reviews 18 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 20, 2015

We really enjoyed our visit to el Calafate. The Hotel has such a beautiful view of the lago argentino. It has an excellent customer service and shuttle to the town el Calafate. We will be back, hope in the very near future.

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2015

My husband and I stayed here in November as part of a trip to explore the glaciers for three nights. The hotel is on the outskirts of El Calafate - about a 30 min walk into town along the edge of the lake or there is a free shuttle service to and from town provided by the hotel. The hotel... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 13, 2015

My husband and I stayed here recently while touring the glaciers. The location is great...close enough to restaurants and shops but also far enough for a bit of peace and quiet. The free shuttle to and from town was great and very convenient. It's quite an old hotel (looks like it could do with a makeover); however, the rooms seemed... More 

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Jaipur
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 4, 2015

To be honest the hotel is on the outskirts of this small city. But if you want classy hospitality and peace this is the place to be . The outdoor and indoor heated pools take the cake away in this wintery town. The rooms are neat and big and restaurant in the hotel is also good. Can stay here for... More 

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Porto Alegre, RS
Top Contributor
56 reviews 56 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 25, 2015

The hotel is very good with a beautiful view of the lake but too far from cenral área where all the restaurants are located.Walking distance is at least 30 minutes.A free van runs hourly but with time restriction at night,but taxi rates are cheap (Us$6).WIFI Works perfect and free.Towels,linens are of very good quality.Brakfast is very good with fruits, cheese... More 

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Rio de Janeiro, RJ
Top Contributor
90 reviews 90 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 24, 2015

We enjoy the hotel since the first moment. The front desk staff is very nice and they kindly offer a welcome drink at check in. The location is good but is 5 min by car to the El Calafate center. The hotel has a free transfer every hour to and from city center.That is very nice but could be better... More 

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Vancouver, Canada
Top Contributor
94 reviews 94 reviews
93 hotel reviews
256 helpful votes 256 helpful votes
5 of 5 stars Reviewed February 2, 2015

Best location because the hotel is ideal situated on a bank, very close to water on the lower/water side of the main roadway. Rooms have sweeping views of whole area due to large windows. Our room was spacious, clean and quiet. I would not recommend staying here if you do not have your own car as the hotel is about... More 

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