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Alto Calafate Hotel Patagonico

Certificate of Excellence
Calle 2000, #141 | Villa Parque Los Glaciares, El Calafate, Argentina
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Alto Calafate Hotel Patagonico
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Alto Calafate Hotel Patagonico
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694 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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White Plains, New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed a few nights on two separate occasions en-route to and from Torres Del Paine. Nice rooms and service and there is an hourly shuttle to get to downtown El Calafate. Nice complimentary dinner the night we arrived and the breakfast in the AM is first class. The only negative for us is the location - next time we... More 

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AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Dear Sir, Thank you on behalf of all of us! Your words are very rewarding. Regards More 

Thailand
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel is good .just thought to share my bad experience with the spa service.first impression at the hotel is quite good but these all turned down by bad attitude poor customer relations at the spa section.i didn't expect to meet with the spa man who has pleasure to fight with a customer .and this matter might not be in concerned... More 

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AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Dear Madam, First at all, we really apologize about the bad experience with our spa service, your complaints are being given our fullest attention and we regret for any issues that you may have had during your stay in the Alto Calafate Hotel. Have a nice day Alto Calafate Staff More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I loved the location because it offers views of the lake. Being out of town is not a problem because the hotel offers a frequent free shuttle service into town. The gym, spa and indoor pool are small but smart. The service we got in the Restuarant for dinner was top class. From what we have seen I think this... More 

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AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Thank you on behalf of all of us! Your words are very rewarding. You are a highly exprienced traveller, which means you are a thorough observer of details. We are most thankful and we appreciate it. It makes us extremely gratified. You are so welcome to be our guest again! More 

Maidenhead
Top Contributor
150 reviews 150 reviews
40 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located on the outskirts of town, which is 5 minutes away on the hourly complimentary bus service, bookable, this hotel commands a elevated view of the town, lake and surrounding area. Rooms. Very much standard rooms, however one difference is that they do have good comfortable beds. The rooms are cosy and warm and the hotel did meet our expectations,... More 

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São Paulo, São Paulo, Brazil
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 31, 2015

This is a pretty good hotel. The restaurant and spa are both very good, even if a bit pricy. Room was clean and spacious with a great view of the lake (be sure to ask for one like this). Service was friendly and helpful. The location is a hilltop with great views but far from the city center. If you... More 

Was this review helpful? Yes 1
AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Dear traveler, thank you very much for your nice comments. Hope to receive you again soon! Have a nice day Alto Calafate Staff More 

New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 28, 2015

This is a gem. The hotel is gorgeous, the service is wonderful, the food is delicious, and the rooms are spacious and beautiful. The hotel is an amazing value, and if you're traveling to visit the glaciers -- you will not regret staying at Alto Calafate.

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AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Dear traveler, thank you very much for your nice comments. Hope to receive you again soon! Have a nice day Alto Calafate Staff More 

Basingstoke, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 26, 2015

Although we had a pleasant stay we found that the lack of air con made sleeping uncomfortable. Because the hotel is elevated it makes opening the windows impossible as the wind whistles around the room. Wifi was very patchy and the bathrooms small. The earliest breakfast is 6:30 which is cutting it fine for people on a 7:00 trip.

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AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

ear Guest, Thank you very much for your review, it helps us to improve our services, your complaints are being given our fullest attention and we apologise for any issues that you may have had during your stay in the Alto Calafate Hotel. Regards, depto e-commerce More 

Buenos Aires, Argentina
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 17, 2015

Visiting El Calafate and his region in February, we stayed in the Hotel Alto Calafate for 5 nights. For us (2 adults and 3 kids), it was the perfect place to rest from the visits during the day (Perito Moreno, Viedma, ...) enjoying the swimming pool, the fitness room, the sauna or the Jacuzzi. We also enjoyed the massages that... More 

Was this review helpful? Yes 1
AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Dear traveler, thank you very much for your nice comments. Hope to receive you again soon! Have a nice day Alto Calafate Staff More 

Abingdon, United Kingdom
Top Contributor
69 reviews 69 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 4, 2015

Although the room was very comfortable we did not have a lake view as requested by our agent. Reception did not engage with the clientele and service in the restaurant was variable. On our first night we were served by Carlos who was very helpful but on our second night he was not on duty and we did not receive... More 

Was this review helpful? Yes
AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Dear Guest, Thank you very much for your review, it helps us to improve our services, your complaints are being given our fullest attention and we apologise for any issues that you may have had during your stay in the Alto Calafate Hotel. Regards, depto e-commerce More 

London, United Kingdom
Top Contributor
90 reviews 90 reviews
47 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 4, 2015

The hotel is like a standard model but it could have been much more attractive if the staff had displayed a bit of energy or enthusiasm in doing their job - there were a few exceptions. This contratsed with the other 6 hotels we stayed at in S America and was disappointing. El Calafate itself seemed equally unenthusiastic about its... More 

Was this review helpful? Yes
AltoCalafate, Depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review

Dear Guest, Thank you very much for your review, it helps us to improve our services, your complaint are being given our fullest attention and we apologise for any issues that you may have had during your stay in the Alto Calafate Hotel. Regards, Depto. e-commerce More 

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