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Esplendor El Calafate

Juan Domingo Peron 1143, El Calafate 9405, Argentina
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1 room 1 adult
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Esplendor El Calafate
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839 Reviews from our TripAdvisor Community

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Doha, Qatar
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Beautiful hotel, good service, and excellent breakfast. Mostly great amenities, but poor wifi in the rooms. About a 10 minute walk from the main strip in the town. They were helpful in arranging excursions.

Helpful?
Thank Sarah N
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Sarah N, Thank you for taking the time to tell us about your experience at Esplendor Calafate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will definitively share them with my staff. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely,... More 

UK
Level Contributor
104 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a bit of a walk up a hill and via a few dusty roads so isn't really a great location. First impressions are that it's a very large, imposing building with a really excellent interior (huge lobby, nice architectural touches) and with a huge, really superb room with great views of the town, lake and mountains beyond.... More 

Helpful?
2 Thank tonysony
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Tonysony:, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services.I look forward to the opportunity of hosting your next visit to El Calafate. I am naturally very concerned about the issues you have raised in your comments about... More 

Sydney, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were pleased when we walked into our spacious room. It was beautifully decorated and quite trendy. But then we noticed: An oversized bathroom with one small towel rail, and a second inside the shower. And that's all the bathroom storage there is. Nowhere to put toiletries bags. Not even a hook. The hand basin is outside the bathroom next... More 

Helpful?
1 Thank tokyoexpat
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Tokyoexpat:, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services.I look forward to the opportunity of hosting your next visit to El Calafate. I am naturally very concerned about the issues you have raised in your comments about... More 

Orange County, CA
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby is very impressive, and Esplendor is a boutique chain in Latin America. As a hotel, it boasts amenities like a traditional hotel bar, restaurant, spa and pool - very nice! However, what dropped the rating for me was the erratic hospitality and overall cleanliness of the facility. We were very warmly welcomed, which was great. Room quality decent... More 

Helpful?
Thank local t
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Local T, Thank you for taking the time to tell us about your experience at Esplendor Calafate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will definitively share them with my staff. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely,... More 

Tunbridge Wells, England, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel has a very impressive entrance and our rooms were good too. We didn't eat in the hotel but the bar was good. We enjoyed the spa facilities and the massage although the latter could have been better. The town is a nice place to wander through. The only thing I would change is the awful and imposing background... More 

Helpful?
Thank Stefanie T
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Stefanie, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I will definitively share them with my staff! I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni More 

Level Contributor
54 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 1, 2016

The interior design was beautiful. The lobby was nice. However, the view was not that great from the property. If you want to have a great view from your room or lobby, this might not be the place. Yet, in terms of location, although not a great view, it was 10-15 minutes walk to the city center and many restaurants.... More 

Helpful?
Thank Travlerwhotraveling
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Travelwhotraveling: I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni Manager More 

Barcelona, Spain
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

I had an unfortunate incident before my arrival which turned the experience a little bit sour before it had even began - I had booked through a search engine and mistakenly wrote the wrong dates, starting one day before our arrival and ending none day before our departure. Same number of nights, just moved the dates. I called to ask... More 

Helpful?
Thank Isabel S
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Isabel S: I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. We apologize for the inconvenience with your reservation and change of dates. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely,... More 

San Jose, Costa Rica
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 29, 2015

Spent 3 nights with our family at El Esplendor. The hotel is modern and yet offers great local decor. The rooms are very comfortable and large, and the service given by mostly young adults is great and lively. Breakfast was very good, but dinner could be better. The food was tasty but just ok. I think if it makes a... More 

Helpful?
Thank uniquenessfinder
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Uniquenesfinder, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I will definitively share them with my staff! I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni More 

London, United Kingdom
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

This is a very good hotel to stay at when you are visiting Patagonia. The staff is very helpful, we got an upgrade to the suite which was very nice - both the views and the amenities. One thing they can improve for the in-room-amenities is the quality of the shampoo/conditioner etc. The breakfast is also quite averege, but we... More 

Helpful?
Thank I-B_MUNGAN
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear I-B-mungan, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I will definitively share them with my staff! I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni More 

Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed December 29, 2015 via mobile

This hotel was great. Good breakfast nice decor. There are few hotels in El Calafate if any with air conditioning due to climate. Wifi is good at off peak times, can be slow at peak times and in room. I would definitely stay here again. Walk to town is five to seven minutes and not a problem. We took a... More 

Helpful?
Thank mrm2101market
Fën H, Gerente at Esplendor El Calafate, responded to this review

Dear Mrm2101market, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I will definitively share them with my staff! I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, Mauro Pestoni More 

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