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Cacique Inacayal Lake & Spa Hotel

Certificate of Excellence
Juan Manuel de Rosas 625, San Carlos de Bariloche, Argentina
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Cacique Inacayal Lake & Spa Hotel
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Jon N Buenos Aires, Argentina
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438 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Top Contributor
146 reviews 146 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

great price for one of the best hotels in the city. All of the other options of similar quality are located much further from the city center requiring a cab or a much longer walk. Best food options and great complimentary breakfast. We will stay here again.

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United Kingdom
Top Contributor
63 reviews 63 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Less than ideal location at the less attractive end of town, but nice rooms overlooking the lake and an excellent swimming pool more than compensate. Pretty good breakfast, though sometimes very busy, and helpful staff.

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2015 via mobile

We spent three nights in this hotel as part of our honeymoon and were put in the prettiest room right up at the top of the house. The views were spectacular from the room and from the pool in the spa! The front desk service was excellent and it was a very nice touch to return to our room one... More 

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Reservas C, Guest Relations Manager at Cacique Inacayal Lake & Spa Hotel, responded to this review

Isobel M, Thank you very much for your review. It is very important to us to know what our guests feel during their stay. Your comments are greatly appreciated. We hope to have you as our guest again in the near future. Kind regards, Carola Marsili More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed February 21, 2015 via mobile

stayed 3 nights during an Agentinian tour. Nice room at the top of the hotel - had to climb which felt like a step ladder to reach it - great views from the room. Good sevice in the hotel bar and public areas. I spent my 50th birthday at the Hotel and was treated to nice cakes at breakfast from... More 

Was this review helpful? Yes
Reservas C, Guest Relations Manager at Cacique Inacayal Lake & Spa Hotel, responded to this review

Neil D, Thank you very much for your review. It is very important to us to know what our guests feel during their stay. Your comments are greatly appreciated. We hope to have you as our guest again in the near future. Kind regards, Carola Marsili More 

Durban, South Africa
Top Contributor
110 reviews 110 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 21, 2015

We had a lake facing room on th5th floor. Room was very comfortable and well equipped..fantasticvview. 15 minute walk to shopping & restaurant area. Very good breakfast but dinner menu very limited and expensive for what you get . Better value to eat out. Very nice bar area but whisky here is more than double the price you will pay... More 

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Reservas C, Guest Relations Manager at Cacique Inacayal Lake & Spa Hotel, responded to this review

Rodney M, Thank you very much for your review. It is very important to us to know what our guests feel during their stay. Your comments are greatly appreciated. We are working in the restaurant and with ours weiters. We hope to have you as our guest again in the near future. Kind regards, Carola Marsili More 

Canberra
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 10, 2015

Stayed 3 days in what has to be one of the most beautiful areas on earth - imagine the Italian lakes, but better! Hotel is clean, comfortable, quiet and well equipped. Good breakfast and café. Helpful staff. Most rooms have fabulous views over the lake and mountains. Good location - Town centre is15 mins walk along the very picturesque lake... More 

Was this review helpful? Yes 3
Reservas C, Guest Relations Manager at Cacique Inacayal Lake & Spa Hotel, responded to this review

Bruce010, Thank you very much for your review. It is very important to us to know what our guests feel during their stay. Your comments are greatly appreciated. We hope to have you as our guest again in the near future. Kind regards, Carola Marsili More 

New York City, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

We had a room on the ground floor with access to a terrace overlooking the pristine lake and the mountains. It couldn't get any better than that! Spacious room with wi-fi available, nicely furnished and jacuzzi in the bathroom. The location is superb; in a quite area though walking distance from downtown. Very nice breakfast, and quite good restaurant with... More 

Was this review helpful? Yes 1
Reservas C, Guest Relations Manager at Cacique Inacayal Lake & Spa Hotel, responded to this review

Rodelu2014, Thank you! It is so rewarding to know that your experience with us was well !! We are very grateful. You will be always welcome. Kinds Regards Carola Marsili More 

Bozeman, Montana
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2015

We had a room on the second floor facing the water. Gorgeous view with windows that actually opened. The lights though, oh the lights. There were flood lights on the wall at ground level facing up. Which meant that I woke up four times that night thinking it was morning. Even with the curtains closed as tightly as possible. Stayed... More 

Was this review helpful? Yes
Reservas C, Guest Relations Manager at Cacique Inacayal Lake & Spa Hotel, responded to this review

Anne M, Thank you! It is so rewarding to know that your experience with us was well !! We are very grateful. You will be always welcome. Kinds Regards Carola Marsili More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2015

Excellent accomodations, our room was beautiful. We opened our windows to cool breezes coming off of the lake. Gorgeous view of the lake and surrounding mountains. Common areas need a bit of new carpet and some paint, but everything very clean. This hotel is right on the edge of town accessible to many shops and restaurants but not in the... More 

Was this review helpful? Yes 1
Reservas C, Guest Relations Manager at Cacique Inacayal Lake & Spa Hotel, responded to this review

Claire M, Thank you! It is so rewarding to know that your experience with us was well !! We are very grateful. You will be always welcome. Kinds Regards Carola Marsili More 

Kingston, Jamaica
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 17, 2015

We booked this hotel in June for 27 of December through to January 1. On December 20 we were informed by the hotel that they are doing renovations to SOME of the rooms and they cannot accomodate us. They offered a different hotel for the same price but 3 km away from the city. When we checked bookings at Cacique... More 

Was this review helpful? Yes 1
Reservas C, Guest Relations Manager at Cacique Inacayal Lake & Spa Hotel, responded to this review

Dear guest, Unfortunately a lot that we could not accommodate it really was the derivation of force majeure. The Hotel was not disloyal to you, it is not true that followed selling the Hotel. We hope to have her back with us. Kind regards Carola Marsili More 

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