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Lucania Palazzo Hotel

3.5 of 5 Moreno 676, Comodoro Rivadavia, Argentina
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Certificate of Excellence 2014
Lucania Palazzo Hotel
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Lucania Palazzo Hotel
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144 reviews from our community

Traveler rating
    55
    71
    16
    1
    1
See reviews for
9
17
7
96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Carlos, SP
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I went to Comodoro Rivadavia (CR) in December to visit friends and stayed 3 days in this hotel, which is considered the best hotel in CR. Although the room prices are high (international level), there were some flaws that do not qualify it at that level. First of all, the reservation. I got in touch trough the e-mail informed for... More 

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Lucania Palazzo H, Responsable de Calidad at Lucania Palazzo Hotel, responded to this review

Maria, thanks for your comments. We are very sorry for the inconvenience with your booking. We have talked about your case with the Front Desk and Booking team, and we are actually working to avoid mistakes and improve our communication procedures with our clients. Regarding the lack of some products in our Piano Bar , we do really apologise. Although... More 

Houston, Texas
Top Contributor
61 reviews 61 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 25, 2014

We booked a suite at this hotel, it is the best in Comodoro Rivadavia. The hotel was basically empty but we were booked in a suite directly above the function rooms where there was a wedding party playing extremely loud music, starting at around midnight. At this time we were already in bed as needed an early start in the... More 

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Lucania Palazzo H, Responsable de Calidad at Lucania Palazzo Hotel, responded to this review

Adrian, we sincerely apologize for the inconvenience. We have met with our Front Desk team and their Manager to thoroghly revise the procedures and the mistakes that had lead us to this situation. Thanks for this opportunity to improve our services. More 

The Woodlands, Texas
Top Contributor
346 reviews 346 reviews
61 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed September 27, 2014 via mobile

In line with previous reviews, I can say that while this hotel is not great, fancy or luxurious in any way, it has clean and comfortable rooms, decent bathroom fittings and overall good service. As per the local tradition, don't expect the restaurant to open before 8:30 pm for dinner but if you can't wait there are some options nearby... More 

Was this review helpful? Yes 1
Lucania Palazzo H, Responsable de Calidad at Lucania Palazzo Hotel, responded to this review

Carlos, we are grateful for your comments, as you are giving us the opportunity to enhance our service and facilities. Regarding the opening time of our restaurant, as you opportunely said, the tradition here is sitting for dinner between 9-10 PM. Nevertheless, we will take this suggestion into consideration. We hope to welcome you again soon. More 

London, United Kingdom
Top Contributor
95 reviews 95 reviews
47 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed July 9, 2014

Do not expect this hotel to be extraordinary in anyway. It however does the basics right :- 1. Hot water. Yes, available in plenty 2. wifi. decent connection . Good enough to watch you tube 3. room. super clean. 4. Nice bath room with jacuzzi. I took the junior suite. 5. Nice big tv in the bedroom. 6. beach (... More 

Was this review helpful? Yes 2
Lucania Palazzo H, Responsable de Calidad at Lucania Palazzo Hotel, responded to this review

Dear Sally, We really appreciate your comments and we would take them in consideration, as they represent a great opportunity to enhance our service. We sincerely apologize for the inconvenience at our Restaurant. At present, our team is working hard to avoid delays, improving our procedures. Thank you for sharing your experience with us. We expect to be your choice... More 

Prescott, Arizona
Top Contributor
52 reviews 52 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 26, 2014

We were traveling south to Ushuaia, and needed a comfortable hotel with secure parking for the Land Cruisers. They have underground parking with a 2.3 meter door, taking the Toyotas just fine. The rooms are clean and modern for the setting. The restaurant is also nice and has a good selection of Argentine cuisine. I would rate the food and... More 

Was this review helpful? Yes 1
Lucania Palazzo H, Calidad, Lucania Palazzo Hotel at Lucania Palazzo Hotel, responded to this review

Dear Sir, Thank you for sharing your positive experience at Lucania Palazzo Hotel. We gratefully receive your comments and we will keep working hard to be your choice during your next stay in Comodoro Rivadavia. Kind regards, Lucania Palazzo Hotel. More 

Breinigsville, Pennsylvania
Top Contributor
58 reviews 58 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 8, 2014

Well appointed, comfy, sizable and very clean rooms. Mattress, pillows perfect., Bathroom is large, well appointed too.. Breakfast was well above average. Staff was perfect. What a wonderful place to stay in Comodoro Rivadavia!

Was this review helpful? Yes 1
Lucania Palazzo H, Calidad, Lucania Palazzo Hotel at Lucania Palazzo Hotel, responded to this review

Dear Sir, We are sincerely pleased to read your comments. We will keep working enthusiatically to be your choice during your next stay in Comodoro Rivadavia. Kind regards, Lucania Palazzo Hotel. More 

Brummen, The Netherlands
Top Contributor
96 reviews 96 reviews
58 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 9, 2014

We arrived late and very tired and decided to take the first hotel that we saw. Well, this was it and we were not disappointed. The room was large, light but blandly decorated. The bathroom was large and divided in two parts so you could brush you're teeth while your partner is talking a shower or goning to the toilet.... More 

Was this review helpful? Yes 3
Lucania Palazzo H, Quality Department at Lucania Palazzo Hotel, responded to this review

Dear Guest, We really appreciate your comments, and we are glad to know that you have a comfortable stay at our Hotel. Considering what you told us about our staff at Piano Bar, we are very sorry for the inconvenience. We will work harder with our team to enhance our customer care. Thanks a lot for your contribution. We hope... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 6, 2013 via mobile

Lucania is a good hotel with a convenient location near the city centre and main commercial areas. Standard rooms are quite big and comfortable. Considering the average price range, some things could be much better. For example, the main negative issue with rooms is that they look "old". It's evident that some money should be spent in renewing linens and... More 

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Lucania Palazzo H, Quality Department at Lucania Palazzo Hotel, responded to this review

Dear Sir, Regarding your comments about your stay in our hotel, we want to express a sincere apologise. We are genuinely sorry, not only for the inconvenience at our Restaurant but also for our staff response. Consequently, we are actually working to improve our staff skills and abilities to deal with a costumer claim properly. Furthermore, the procedures at the... More 

Norwich, United Kingdom
Top Contributor
65 reviews 65 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 24, 2012

Everything you need but no character or style. It is close to restaurants with good view and car park. There is an old steam engine nearby to look at. I am struggling to use up 200 characters to write about it.

Was this review helpful? Yes 1
Top Contributor
108 reviews 108 reviews
20 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed June 8, 2012

Nice place. Room was clean. Nice central location in town.

Was this review helpful? Yes 2
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Additional Information about Lucania Palazzo Hotel

Address: Moreno 676, Comodoro Rivadavia, Argentina
Location: Argentina > Patagonia > Province of Chubut > Comodoro Rivadavia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lucania Palazzo Hotel 3.5*
Number of rooms: 111
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