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Baymont Inn & Suites Mesa

2.5 of 5
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651 E. Main St., Mesa, AZ 85205 (Formerly Comfort Inn & Suites Downtown)
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Baymont Inn & Suites Mesa
Best prices for: 1 room 1 guest
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Ranked #9 of 57 Hotels in Mesa
A recent review
4 of 5 stars Reviewed November 10, 2014
223hughm Edmond, Oklahoma
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129 reviews from our community

Traveler rating
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    19
    3
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44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Baymont Inn & Suites Mesa
See the most recent reviews
St. Petersburg, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 28, 2014

Stayed here for 6 days for job orientation while waiting for my rv to arrive. My room was clean and spacious. Bed was comfortable, lots of pillows. Breakfast included fresh fruit, cereal, juices, coffee, tea, donuts, muffins and Belgian waffles. Free USA Today in the lobby. Parking was easy. Access somewhat limited by construction on Main St but did not... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is so rewarding to hear that we were able to provide a clean and comfortable experience. I am glad that you enjoyed the value, our breakfast service, and the convenient location of our hotel! We do request that noisy guests quiet... More 

Palm Springs, United States
2 reviews
3 of 5 stars Reviewed October 28, 2014

Folks werenice but rigid on the closing of the pool area at 10 pm We were not swimming but using the patio. We had a family get together during a funeral in Mesa and came from all over. No place to hang out and talk. Pillows were too small as well. Strong smell of Pine sol in hallways and rooms.... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

I regret to read that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. Thank you for bringing this matter to our attention so that we can make sure no future... More 

West Jordan, Utah
1 review
5 of 5 stars Reviewed October 19, 2014

Some motels in reminding you of their no pet or smoking policy can be a bit condescending in tone. The desk clerk somehow made it sound non-threatening. His description of breakfast was inviting and we appreciated that it started at 6:00 as we are early risers. The room was comfortable and an overall exceptional value.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Manager at Baymont Inn & Suites Mesa, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to welcoming you back during your next stay in the area. More 

Dayton, Ohio
1 review
1 of 5 stars Reviewed October 16, 2014

My wife found a bloody old tampon under the bed and when I spoken the front desk clerk about it, he was professional apologized but when I was making the compliant the mgr walked in and the clerk said their the mgr there. He gave me, my wife, and the clerk a Hollywood look like so what. The mgr didn't... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and... More 

Page, Arizona
1 review
3 of 5 stars Reviewed October 11, 2014

Dont leave anything behind.. Housekeepers will throw your belongings away when your room is cleaned. I personally called same day of check out. If u call management they will want a receipt to get any compensation.. And management will not speak with you. So if your gonna stay there make sure you have a receipt for your belongings.

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

I am so sorry to hear about the difficulties that you experienced during your recent stay with us. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We especially appreciate the tips for future guests who can benefit from such advice. We hope that everything turned out... More 

Springdale
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

Chose this hotel blindly,On a road trip and it was time to call it a day. Was a very pleasant experience starting with a call to the hotel for directions due to streets closed for metro link upgrades. Very pleasant front desk attendant , the walk to the room was fresh and clean and the room very clean no odors... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It is so rewarding to hear that we were able to provide a clean and comfortable stay. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look... More 

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