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Baymont Inn & Suites Mesa

2.5 of 5
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651 E. Main St., Mesa, AZ 85205 (Formerly Comfort Inn & Suites Downtown)
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Baymont Inn & Suites Mesa
Best prices for: 1 room 1 guest
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Ranked #10 of 57 Hotels in Mesa
A recent review
4 of 5 stars reviewed 1 week ago
heavyduty2015 Fond du Lac, Wisconsin
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123 reviews from our community

Traveler rating
    53
    47
    18
    3
    2
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34
43
10
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

We had a rough start when we arrived a little after 12:00 pm. on 3/19/2015. The female front desk attendant told us that we were way too early and that check-in was at 3:00 pm. I thought that at least, she could have checked to see if a room was ready or ask my name to make sure that our... More 

Review collected in partnership with Baymont Inn & Suites

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Fond du Lac, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived after midnight and it was dififficult to find an open hotel.Main street was closed so some one said try Baymont because it is hard to get to.We arrived after midnight. I was happy to find a room. As I was checkng in I said I need a room to sleep until early morning.I saw triple AA on the... More 

Was this review helpful? Yes 1
Minneapolis
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is clean and well maintained. We enjoyed the outdoor heated pool. The price was so reasonable I took a couple cards to share with local friends who might need a place for their guest overload. Don't let the road construction stop you. There was usually a helpful construction worker to direct you to the hotel. We found this... More 

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Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and hospitality standards. IT means a lot to hear from guests who are satisfied with all of our services (excellent staff) and amenities such as our outdoor heated pool, reasonable price, and convenient location to variety of places. I am glad that we were able to... More 

Texas
Top Contributor
138 reviews 138 reviews
24 hotel reviews
272 helpful votes 272 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean and well maintained rooms. Bed was comfy, pillows were great. The rooms come with a mini frige, mini microwave and coffee maker. Fairly small room. Free wifi and parking. In the afternoon/ early evening the staff makes cookies and are available near the check-in counter. Nice touch. They have a pool out back with a hot tub. Leaves and... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and hospitality standards. It is wonderful to hear of the great impression we made with our services and amenities such as our comfortable bed, great pillows, mini fridge, mini microwave, coffee maker, free Wi-Fi and parking, as well as free cookies, and pool and hot tub.... More 

Traverse City, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed a week with 2 cousins. The hotel was clean, the room was clean an comfortable. The breakfast in the morning was good. They were working on the road right in front but the construction workers were very accommodating to letting us in and out. The staff was very helpful. I would recommend this hotel to anyone. The pool area... More 

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Dipesh P, Manager at Baymont Inn & Suites Mesa, responded to this review

Your kind compliments mean so much to us, and we thank you for taking the time to share this review. We are thrilled to hear that you enjoyed our high standards of housekeeping and our helpful and accommodating staff. It means a lot to hear from guests who are satisfied with all of our services and amenities. We hope you're... More 

Niagara Falls, Canada
Top Contributor
50 reviews 50 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed overnight, without a reservation. We were accommodated with the type of room we'd requested (away from traffic). The room's furnishings and fixtures all seemed relatively new and in good repair. The bed was extremely comfortable. The whole hotel was clean. The breakfast was basic but enough to get us on our journey again. It was a good hotel... More 

Was this review helpful? Yes 1
Dipesh P, Manager at Baymont Inn & Suites Mesa, responded to this review

I am happy to learn that you enjoyed the value and the amenities of our hotel! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. Thank you for your review and we look forward to welcoming you back during your next stay in the area. More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

Arrived at the hotel a couple hours prior to check-in time and asked to have rooms available on the 2nd floor (2 rooms). This was promised by staff . Upon our return, rooms were not available as promised. The old computer for customer use was very slow to respond, and there was no phone available in the room with it.... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Manager at Baymont Inn & Suites Mesa, responded to this review

Thank you for your review and comments regarding your stay. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. Please keep us in mind for your next stay in the area! More 

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