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Baymont Inn & Suites Mesa

#10 of 57 Hotels in Mesa
Certificate of Excellence
2.5 of 5
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651 E. Main St., Mesa, AZ 85205 (Formerly Comfort Inn & Suites Downtown)
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Baymont Inn & Suites Mesa
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Ranked #10 of 57 Hotels in Mesa
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
N7190LVpamelac Steger, Illinois
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158 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • English first
  • French first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (63)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (53)
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Steger, Illinois
1 review
3 of 5 stars Reviewed 3 days ago NEW

This place would have gotten 5 stars if it wasn't for the horrible customer service. I called a few days prior to my check in to confirm my reservation and to give them my new credit card information. First, Gene was completely rude, he acted as if he didn't want to be bothered. Once I arrived at the hotel they... More 

Review collected in partnership with Baymont Inn & Suites

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Mesa, Arizona
1 review
4 of 5 stars Reviewed 6 days ago NEW

I would refer anyone to this hotel. It's clean. The bed I loved as it was a King size. I was so comfy! The bathtub I had fell asleep in as I have chonic pain in back so it was so relaxing for me. I wish I could of put the bed and tub my backpack....teehee!

Review collected in partnership with Baymont Inn & Suites

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Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

It is wonderful to hear of the great impression we made with our amenities and services such as our clean room, king size bed, and awesome bathtub. We hope to impress you again during your next visit and we thank you for sharing your experience. More 

La Pine, Oregon, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is close to family and a very nice place to stay. Staff was very friendly and helpful. Appreciated the help when I had to add to my reservation and the help I recieved from night staff to schedule a cab to take me to the airport early in the morning. Clean rooms and very comfortable beds. A very... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

I am so happy to learn that you enjoyed our hospitality, service, and accommodations and for being friendly and helpful. It is so rewarding to hear that we were able to provide a comfortable and clean experience. I am pleased to learn that you enjoyed the value and the amenities of our hotel! Thank you for taking the time to... More 

Hilliard, Ohio
1 review
2 of 5 stars Reviewed 1 week ago

I should have known I made a wrong turn - I arrived at the hotel very late (nearly midnight) and the doors were locked. (I don't think that's ever a good sign). The hallways had a funny smell and my room was caked with dust. It's hard for me to believe that anything is clean when I see a layer... More 

Review collected in partnership with Baymont Inn & Suites

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Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

If your room was not cleaned according to these standards, I hope you will accept our sincerest apologies for the oversight. Thank you again for sharing your experience. More 

Santa Rosa, California
1 review
4 of 5 stars Reviewed 1 week ago

This is the second time I've stayed at this hotel to visit my sister who lives nearby. The hotel itself is up to date & the accommodations are very up-to-date & modern. My complaint is with compression hinges that slowly close the doors. They slam EVERY time because people are lazy and don't hold the door to avoid the loud... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! It is also important to us to hear from you on the issues that you experienced in hinges and ventilation so that they can be quickly addressed. We can't thank you enough for sharing the ways that we were... More 

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