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Baymont Inn & Suites Mesa

2.5 of 5
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651 E. Main St., Mesa, AZ 85205 (Formerly Comfort Inn & Suites Downtown)
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Baymont Inn & Suites Mesa
Best prices for: 1 room 1 guest
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Ranked #9 of 57 Hotels in Mesa
A recent review
5 of 5 stars reviewed 1 week ago
Thomas F Union, Kentucky
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132 reviews from our community

Traveler rating
    57
    51
    19
    3
    2
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38
45
11
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (132)
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Union, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

Upon arrival check in was easy and service was great. Room was comfortable and clean. Bed was great to sleep on. Housekeeping was great, every morning knew approximately when they would be there, and they did a great job. Manager is to be commended, he was always pleasant and easy to talk to. When I was trying to get my... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

this hotel is every thing you need in a hotel. loved the heated pool ! the bed was just like being home !

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

I am happy to learn that you enjoyed the value and the amenities of our hotel! We hope you're looking forward to your next stay as much as we are! More 

Las Cruces, New Mexico
Top Contributor
53 reviews 53 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for almost two weeks while on a business trip. Hotel was well maintained. Had a king suite room. It was nice to have the extra space to be able to work and relax in. The room had two flat screen TVs. It also had a fridge and microwave, it was a good side dorm fridge only issue is... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

Thank you for your review and comments regarding your stay. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service, hospitality and accomodations. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope... More 

Wilson
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Inn was very clean and well kept. Breakfast was very good. Room was very good and clean as well. We were a little concerned about the area in which it was located but we had no problems.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again during your... More 

Wellsville, Utah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We traveled to Phoenix to attend spring training games and the Easter pageant at the Mesa Temple. The check in was courteous and efficient. The room was large and clean with a good TV and a microwave and fridge. The location is fantastic within easy walking distance to the temple grounds. The bed was comfortable and we got a great... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. Thank you so much for sharing... More 

Thousand Oaks, California
Top Contributor
106 reviews 106 reviews
54 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here three nights over a Friday to Sunday. Room was excellent and well appointed. Had problem with the Wi-Fi in room. Worked fine in lobby. Maybe to far from a router. The continental breakfast was basically adequate, nothing really special. Standard breakfast found at many hotels. The hotel is located on the fringe of downtown Mesa. The neighborhood... More 

Was this review helpful? Yes 1
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

We appreciate your rating of our hotel, though I do apologize for any inconveniences that you experienced and I hope that your next visit will be even better in breakfast quality and options, as well as amenities. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

We had a rough start when we arrived a little after 12:00 pm. on 3/19/2015. The female front desk attendant told us that we were way too early and that check-in was at 3:00 pm. I thought that at least, she could have checked to see if a room was ready or ask my name to make sure that our... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

We want to apologize for the issues that you experienced with some of our staff, though we are very pleased to hear that the rest of our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. We can't thank you enough for sharing the ways that we were... More 

Fond du Lac, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

We arrived after midnight and it was dififficult to find an open hotel.Main street was closed so some one said try Baymont because it is hard to get to.We arrived after midnight. I was happy to find a room. As I was checkng in I said I need a room to sleep until early morning.I saw triple AA on the... More 

Was this review helpful? Yes 1
Dipesh P, Guest Relations Manager at Baymont Inn & Suites Mesa, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to... More 

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