We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 55 Mesa hotels

Extended Stay America - Phoenix - Mesa

2.0 of 5 Hotel   |   455 West Baseline Road, Mesa, AZ 85210
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Phoenix - Mesa to your Saves list
Extended Stay America - Phoenix - Mesa
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
37%
Ranked #37 of 55 hotels in Mesa
Write a Review

24 people have reviewed this hotel

Traveler rating
    4
    4
    2
    5
    9
See reviews for
4
3
8
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
San Dimas, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 12, 2014

This place is terrible, Was placed in smoking room even though I chose NON SMOKING, they over booked. There were large gashes in dry wall, window was broken wouldnt stay open. no shower curtain liner. The cloth shower curtain would blow from the bathroom fan and stick to your leg. They said management switched the room assignments the night before... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

I appreciate you taking the time to write a review of your experience with us. The conditions you described are truly regrettable and I apologize for your experience. As well, I am sorry that we did not have any non-smoking rooms available at the time of your check in. As this hotel’s manager, I can assure you that I have... More

Polson, Montana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2014

Phone jack broken, jerry-rigged with a piece of paper to keep it in wall - message wait light continually blinked. Light over stove burned out. One window screen gone. Table top not clean. Cup chipped. Not able to give me non-smoking even though I requested it (staff did, however, offer to spray febreeze in room). TV channel lineup not in... More

Was this review helpful? Yes 1
Bangalore, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 23, 2014

I come from out of state to go to the Mayo Clinic hospital several times a year. I always book through priceline and specify 2-star hotels are higher (one star hotels in this area usually have bed bugs and other suprises). Anyways, I've gotten a great rate and stayed at this extended stay four times now: its a good price,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for your recent review of your stay. I am happy to hear that you enjoyed our convenient location, your fully equipped kitchen, and our friendly staff. I will be sure to pass your kind comments on to Marisol and Kassandra. As well, I am glad that our free Wi-Fi and our grab-and-go breakfast met your travel needs. Still,... More

Katonah, New York
1 review
1 of 5 stars Reviewed January 24, 2014

Showed up with printed confirmation for 22 days, yet the front desk staff could not find the reservation. No need. As soon as I saw the horrific conditions of this property, I was all to glad to cancel. Only a complete moron or low life welfare class, drug dealer, food stamp scammer etc. could even remotely give this place a... More

Was this review helpful? Yes
San Francisco, California
1 review
2 of 5 stars Reviewed January 15, 2014

Not recommend to travel with women and children Some safety concerns, front desk staff is horrible, Iron in the room is broken, air conditioning make noise, room smell very bad, look like a Disease place, no no for this places.

Was this review helpful? Yes
San Jose, California
1 review
5 of 5 stars Reviewed December 22, 2013 via mobile

I stayed here last week and had no problems. First extended stay I can say that about. Front desk staff is agreeable, especially Hope. Very lovely girl, can't find many people with a great personality like that. The manager seems like She's on site all the time, so no worries there. The room was nice, clean and smelt great. I'm... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for posting such a fabulous review. I’m so pleased to hear that you enjoyed your stay with us and you think highly of our staff. We appreciate you letting us know that the neighbors were fighting. We are sorry for this issue, but are happy to read that we provided you with a clean room that smelled good.... More

Chandler, Arizona
1 review
1 of 5 stars Reviewed December 16, 2013

The worst ever place to stay unless you are totally strapped for cash, Here is why: 1. The front desk is rude - I mean it. 2. microwave was short circuiting. after complaining, I was told it will be replaced and none showed up really. 3. all kinds of nuts staying in the hotel 4. middle of the night, fire... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the issues you encountered during your stay. We will be inspecting each room to ensure all amenities are functioning properly and provide a deep cleaning where needed. I am coaching my... More

Perrysburg, OH
Top Contributor
154 reviews 154 reviews
135 hotel reviews
282 helpful votes 282 helpful votes
3 of 5 stars Reviewed December 8, 2013

When I checked in, the staff member went to use a computer a bit away from the desk because the desk computer was "busy" or something. There was a very sketchy looking guy sitting in the lobby, doing nothing but just staring at me. SO I did NOT appreciate the staff member calling out to me from around the corner... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for providing details about your stay. The situation you described regarding the front desk representative asking for your information in front of other guests is truly regrettable. The front computer was down and it was necessary for the representative to use the back office computer, but he should have requested your information more discreetly. The safety of our... More

Mesa
1 review
2 of 5 stars Reviewed November 25, 2013

The hotel was noisy. There were multiple arguments down the hallway. The front desk did not have towels and there was no one coming by to clean the rooms during our stay. They even had the police come by the hotel during our stay. The kitchen was not well stocked as it should have been.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to write a review about your stay. I am sorry that your experience was unsatisfactory. To ensure this doesnt happen again, I have been working with the local police to perform routine stops and courtesy patrols through the parking lot to help provide a good experience for our travelers. I apologize you were not... More

Cincinnati, OH
Top Contributor
56 reviews 56 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 22, 2013

This place needs a makeover from Hotel Impossible! I'm not even sure that would work. We booked this place because it was near a friend's house, but ended up staying in a Quality Inn that was only 2 blocks further and was a decent motel. This motel offered a "grab & go" breakfast, which was a cart they rolled into... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

I appreciate you bringing your experience to our attention. I am truly sorry that smoke detector in your room was secured properly and that our grab-and-go breakfast did not meet your expectations. Please know, our guests safety is a top priority. With that in mind, our maintenance staff has repaired the detector in your room so it works properly moving... More

Been to Extended Stay America - Phoenix - Mesa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Phoenix - Mesa

Also Known As:
Extended Stayamerica Phoenix-Mesa Hotel Mesa
Extended Stayamerica Phoenix-Mesa Hotel
Extended Stay Mesa
Extended Stay America Mesa
Mesa Extended Stay
Address: 455 West Baseline Road, Mesa, AZ 85210
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Center with Internet Access Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #37 of 55 hotels in Mesa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Phoenix - Mesa 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Extended Stay, Booking.com, Travelocity, Priceline, Orbitz, Hotels.com, Tingo, TripOnline SA, Venere, Agoda and Otel so you can book your Extended Stay America - Phoenix - Mesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Phoenix - Mesa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.