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Residence Inn Phoenix Mesa

#4 of 57 Hotels in Mesa
Certificate of Excellence
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941 W. Grove Avenue, Mesa, AZ 85210
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1 room 1 adult
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Residence Inn Phoenix Mesa
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138 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Phoenix Mesa
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Fort Collins, Colorado
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 13, 2015

We got lucky and were upgraded to a two bedroom suite so that probably helped to influence my rating. But even with that said the service was great, the hotel was clean and the reception in the evening was better than most at embassy or elsewhere. The outdoor pool area was also nice and fairly clean for an outdoor pool.... More 

Helpful?
Thank darindcox
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Darindcox! Thank you so much for your recent review, it was a pleasure having you with us at the Residence Inn Mesa. I'm so glad we were able to upgrade you, it's something we try to do as much as possible. Come see us again, we look forward to it. Macey D, General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 1, 2015

If I were rating the room only, I'd give this place a 4. Very nice room with a great kitchen that was nicely stocked (even had a garbage disposal), and a comfortable bed with soft, comfy linens. Quite clean. Pool leaves a bit to be desired. Very cold in late March (we assumed it was heated... guess not), and it... More 

Helpful?
1 Thank LalaLolly
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

LalaLolly, Thank you for the feedback regarding your most recent stay! We also love our full kitchens and know this is such a benefit for our long-term guests, thanks for mentioning them. We do understand the pool temperature is not suited for everyone; we keep it between 81-84 degrees at all times. Thanks again for the comments, we strive for... More 

Regina, Saskatchewan Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

My wife and I were on a long-stay vacation of 31 days and were taken cab, from the airport, to the Residence Inn in Mesa. We were met at the desk by a smiling, courteous clerk who directed us to our room in the adjacent building. We had a combined kitchen, eating area and living room with a separate bedroom... More 

Helpful?
2 Thank mimicer13
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Thank you so much for this beautiful review of your most recent visit! We certainly feel like a big family here at the Residence Inn Mesa and you guys are a part of it during this time of year... it was an absolute pleasure having you and we look forward to next year! Macey D, General Manager More 

Carling Township RR 1 Nobel ON CA
Level Contributor
112 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 4, 2015

My wife and I just completed a month Long Stay with a tour company. We found the kitchenette a bit shy of the things we needed to make a few of our own meals. Went to Dollar General to buy a few things and just left them there. Studio suite was adequate otherwise.Buffet breakfasts were well prepared and plentiful every... More 

Helpful?
1 Thank Paddler14
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi there, I want to say a big THANK YOU for the feedback and for staying with us! Our goal is to help our guests feel right at home and we loved doing just that for you all during your recent tour. It was such a pleasure getting to know you and we look forward to seeing some return tour... More 

Lebanon, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

As a long time Marriot Rewards Member, my wife and I have traveled all over the country and experienced service from sub par to incredible. This Hotel was by far the "top" Marriott for service and comfort of stay. We stayed for five nights and had experiences with nine different employees from Lobby Staff to maintainence people. Without exception, every... More 

Helpful?
1 Thank Curt J
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Curt, You and your family were great to host... what a joy you all were! We love getting to know our guests and turning a normal hotel stay into a memorable experience, I'm touched that we were able to do just that for you all! We look forward to seeing you all again in the future- send us pictures... More 

Saskatoon, Canada
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

We stayed her while on a long stay tour. The staff are outstanding and will do all they can to make you welcome. The breakfast buffet is excellent as are the "happy hour" meals in the evenings Mon.- Thurs. Rooms are spacious and clean although they could do with some updating. Pool and area clean and cared for. We are... More 

Helpful?
Thank kickbutt554
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

More 

Portsmouth, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

This hotel was amazing- I've been a Marriott Rewards member for nearly 15 years and I've stayed at various Marriott Hotels all over the country. I have stayed at various other competing chains- even Ritz Carltons and I've never been treated so nicely or welcomed so warmly at any other hotel. We transferred here after a bad experience at another... More 

Helpful?
Thank Jennifer S
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Jennifer, You guys are all so sweet for leaving us this awesome feedback! Your situation was one we really felt should be celebrated and I'm thankful we were able to help you do just that. Also, thank you for the gift you left us- while unnecessary it was so greatly appreciated, you all are so kind! We hope that... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

Our first experience at a Residence Inn happened at the Black Canyon Residence Inn. There is a review posted. We transferred to the Inn at Mesa at 1:30 AM. They were so kind to us. There were six of us celebrating the adoption of our first granddaughter. We needed three rooms which they reserved next to each other. That made... More 

Helpful?
1 Thank 0919retire
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hey there, I didn't get to say goodbye to you all- I hope everyone got home safe and sound, especially the new baby :) I wanted to thank you for the outstanding review but, truly, I was grateful to have met you all and so glad that we were able to make such an impact on your stay! We loved... More 

buffalo,ny
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 2, 2015

We were very pleased with the accommodations; the efficiency room was large and furniture placed to give the impression of spaciousness (desk, couch, TV, breakfast bar). In addition to the standard toiletries, they had lots of nice little things like tea, coffee, salt and pepper and popcorn. They also had slips to fill out if you wanted them to go... More 

Helpful?
1 Thank Karen p
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Karen, I can't begin to thank you enough for all of the compliments and well rounded information you shared! I'm so glad to see that your stay was everything we intended it to be for you- maybe even better :) You guys always have a home-away from home if you need to escape from the NY weather, we look forward... More 

Apollo Beach, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

10 of us stayed in 2 two bedroom suites. everything was great and the staff went out of their way to accommodate our needs. They provided us access to a room off the lobby where we could welcome local relatives who wanted to stop by and visit.

Helpful?
1 Thank Kathy S
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Kathy, You are so kind to offer such praise of our hotel! It is our pleasure to accomodate special needs of guests in house and I am thrilled that we were able to make your visit even better than expected! We look forward to you all coming to see us again, and thank you again. Macey D, General Manager More 

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